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Acrobat Web

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5262 results found

  1. The new Request signature experience seems to default the 'date' field to MM/DD/YYYY on web only.
    Using the windows desktop application it will use the correct DD/MM/YYYY
    Is there a setting to default this field in the web interface to keep the same experience with the desktop app?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  2. I've had 2 months of adobe shutting down based on license issues. It says it sends a notice but I've reloaded it and still it happens. Please help or I'll have to switch to a different product. This is interfering with my work.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Der Assistent ist vollkommen wertlos und ich benötige bald einen richtgerlichen Beschluß um auf meine Daten zu kommen, die Adobe ohne mein Einverständnis in seine Cloud abglegt. Diese werden auf dem Smartphone heruntergeladen (Finanzdaten) und über den PC ausdrucken nicht möglich, denn ich kann mit meinem PC nicht die Dokumente ausdrucken. Wenn ich in Cloud gehe, zeigt es mir keine Dokumente an. Auf dem Smartphone kommt... werden in der Cloud gesdpeichert. Ja was denn nun.

    1 vote

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  4. Don't know how you can charge for the pro version when its as buggy as it is now. Busy filling out legal documents, added text and while typing it was typing blanks. Closed the document and reopened it and lost about 30 minutes worth of edits. Will be looking for alternatives if this happens again

    1 vote

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    Started  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  5. I cannot download or print the PDF.... can you assist?

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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  6. Apparently I don't even get one free compression of a file without giving you credit card details. And I got enough errors figuring that out that I would not trust your tools much.

    1 vote

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    1 comment  ·  Create PDF  ·  Admin →
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  7. I'm at https://acrobat.adobe.com and I have been shared a PDF file.

    I can't find any way at all to make a copy of said PDF file within the file management interface (the Home page).

    The only way I've found to do it is to open the PDF and try to edit it at which point it says that I can't edit it and asks me if I want to make a copy.

    There really should be a very simple way to make copies of files in the file management interface.

    1 vote

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  8. Adobe Acrobat no longer sees my scanner. I cannot figure out how to connect the scanner to my Adobe account.

    Please advise. My scanner is the ONLY reason I have an Adobe account in the first place. If that no longer works, I no longer need an account.

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  9. does not work

    1 vote

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    Hi Fresnel Josaphat,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us. Also if there is is more information about what doesn't work…

  10. First, I can't use adobe sign in the desktop app because it crashes. Now I find a working way of using adobe sign and the signature fields aren't even in the places that I put them. I am so tired of this *. FIX YOUR *!!!! WE HAVE A BUISNESS TO RUN HERE!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Samantha Hall,

    We are working on this issue, could you provide us information related to this? Does it still happens? Also on Desktop should be different 

    Thanks for cooperating with us.

    Sign in Acrobat Web Team

  11. Non riesco ad accedere ai miei file in cloud.

    Mi dite che ho 19,4 GB su 5 GB - e mi chiedo come sia possibile.

    Credo di aver cancellato tutto e non ho più rinnovato l'abbonamento.

    Vi chiedo pertanto di cancellare qualsiasi file sia ancora, per qualche motivo, riferito al mio account.

    Grazie

    Allego screenshot precisando che NON ho alcun firewall attivo.

    Grazie
    Moira Nazzari

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  12. Estou com problemas para converter um arquivo PDF que esta em formato A1 para TIF usando o programa Adobe Acrobat o qual tenho licença , após a conversão o arquivo TIF fica pequeno não obedecendo o formato A1, como corrigir este problema ?

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  13. Bring back multi page orientation we use documents in both portrait & landscape and it is currently impossible to set up signing :-(

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Lloyd Payne,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  14. I buy the Adobe Acrobat PDF Pack but why I can't use directly from my desktop?

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  15. The text in the converted PDF to Docx file looks fine on the website but when I download it and open it in Word the words are all run together with no spaces between them.

    1 vote

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  16. This is so messed up. I spent two hours editing the pdf and I got a faulty end product with faded words, double words. Your product is so bad that I dont want to use it again

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  17. The CHAT feature is PURE TRASH!

    Stop charging all this money if you wont provide legitimate support.

    1 vote

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  18. Hi since the update, preparing to send a doc has become very slow and sluggish and I get a "wait" popup. I have had our IT and have been told it is not my internet connection or our system and they cannot help

    1 vote

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    Hi LaToya Kaipo,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  19. Yritystoiminta on päättynyt konkurssiin joten tilin voi lopettaa.

    1 vote

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  20. The new request for signature changes are no longer user friendly. It's bulky and adds excessive time.
    1. I used to be able to just sign the form without having to wait for the email to come across.
    2. I used to be able to change the "subject" title of the email going out, now i need to make sure the document is titled what I want the subject to be. Wasted steps
    3. The toggling to change from signature, text, or whatever field desired for the recipient to fill in is cumbersome and now overly clunky.
    Please correct or…

    1 vote

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    Hi Lindsey Walker,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

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