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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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6354 results found

  1. error in subscriptions

    I had some issues but they were efficiently fixed up first by Bot, but then by chat specialist. thank you Adobe for your help

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  2. pdf sıkıştırma dosya boyutu tahmini sorunu

    pdf sıkıştırmada tahmini pdf boyutu ve sıkıştırılan pdf boyutu uyuşmuyor arasında çok fazla fark çıkıyor, 26mb tahmin edilen dosya sıkıştırma sonrası 55 mb oldu

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. subscribe

    I have canceled my account but It charged my account $20. I need a refund could you please assist me with this?

    It said that Access to your plan will end immediately. and I cancelled it. I dont know what is the problem

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  4. Font changing back

    when ever i try typing it sets the font to Adobe Pi Std even though i change it to the font i wont. it switches back for some reason. and is really really annoying

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  5. Very difficult.

    Its way to hard to log in with texts and numbers and other verifications. Took me 15 minutes. Only to find Im on trial. Im not on trial I pay my fees and this happens every time. Its the worst software I have used.
    Then I cant fill out my document on time.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Terry Rogers,

    We're sorry you're having this issue, we will take this under review.

    Can you help us providing more information that you found relevant? How long have you had this problem?

    Best regards,

    Sign in Acrobat Web Team

  6. cannnot send for signature

    エンタープライズアカウント？で「電子サインを依頼」をしても、永遠にアップロードが終わらず進めない。アプリでは、「電子サインを依頼」をクリックしても、反応がない

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We looked into your account and this issue might be related to your account not being verify, could you please look for the verification email and verify it? Please let us know when you do it.

    Thanks,

    Sign in Acrobat Web Team

  7. ファイル削除ができない

    「一部のファイルの削除に失敗しました」と表記され、ファイルが削除できません。

    1 vote

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    0 comments  ·  Upload and Organize files  ·  Admin →
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  8. Inspection

    Januarymommy17@icloud.com

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  9. mauvais

    En arretant de changer la configuration - depuis quelques temps j ai beaucoup de difficulté car il semble que tout a changer et tres difficile d avoir des instructions convenable- tres facher et decue

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Gregoire Allard,

    We are sorry that you are having trouble with this feature. Could you provide more information? For example:

    • How long have you been facing this issue?
    • Did information pop up on screen?

    Or any other information that you might deem important will really help us to resolve this issue.

    Thanks,

    Sign in Acrobat Web Team

  10. Program is not working

    The program is not working... spinner turns infinitely. Only option seems to be restart PC over and over again. This is totally unacceptable

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Dorothée Six, 

    Thanks for taking out time to provide the valuable feedback and Sorry for the inconvenience caused. Could you please help to elaborate more on the issue to help us understand the concern? Is this related with opening a document or while using some feature of the application?

    Regards,

    Acrobat Web Team

  11. Highlighting text impossible

    highlighting

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Shauna Bury,

    Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.

    Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?

    Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.

    Regards,

    Amit.

  12. Complaint

    I applied for a premium adobe Acrobat which I now have to pay for as every time I try to cancel it says I dont have an account. Why are you taking money from me if I dont have an account. I know have to report this as fraud

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  13. A "JACKED UP" version of once what was good

    Put it back to the way it was 6 months to a year ago. It's less user friendly & SLOW

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Rich Lewis,

    We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).

    Best regards, Sign in Acrobat Web team

  14. santiago

    Mario bros

    1 vote

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    1 comment  ·  Create PDF  ·  Admin →
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  15. Final 'Click to Sign' made easier for clients to know when they have completed documented

    We have a lot of clients that sign the document but don't click on the final 'Click to Sign' button as it's not clearly visible. Usually it's right at the bottom of the page they are viewing and don't know they have to click this to finalise the document. We are then sending reminders to sign the document and they say they have already done it. Can the finalising of the document or acceptance of the terms and conditions be changed so it is easier for clients to know what to do to complete the signing.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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  16. space letters removed when copying

    When I copy a piece of text from the PDF using the PDF viewer Chrome plugin, all the space letters are removed.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Troy Trien Tran,

    Thank you for your valuable feedback. Is this issue only happening for one single document or also reproducible to other documents? If possible, could you please share the document to look into the issue further?

    Regards,

    Acrobat Web Team

  17. Unable to find a fix to signature issues

    I can't find an explanation on why some of my signed AdobeSign documents are returned with "null" in front of the client name. Please advise with a fix.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hello Annette, 

    We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).

    Best regards, Sign in Acrobat Web team

  18. Signs Mobile is Broken

    Your adobe signs app is broken. Takes you to the online adobe. Can’t send out agreements from mobile anymore. Please fix asap

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Paige,

    We are sorry you are having trouble with this feature, could you provide more information, such as steps or any error that you see will help us.

    Thanks,

    Sign in Acrobat Web Team

  19. Digital Signature with Image Needs Improvement

    Please do the following things to improve using digital signatures with an image file. 1.) Give the signer control over the font size. By the time I have the image the right size I end up with about an 18 point font. It looks stupid! 2.) Give the signer control over the text location. Engineering seals, for instance, usually place the signature and date beneath the seal, not to the right side of it. 3.) Allow digital signatures to be of a preset size if that is what the user wants to do. Dragging a box on a page is…

    1 vote

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  20. COMPLAINT

    I was happily sending my PDFs from smartphone camera scanner to my desktop PC until Adobe muscled in to ***** it up and make it difficult. I managed to figure out how to work with it, but with all your advertising junk I cannot easily find my PDF files that were sent. I don't intend to pay for anything; I'm not going to purchase anything. If you don't make it easier for me to use the app that Adobe muscled into my system, then I think I'll go looking for something else. I don't mind using free Adobe app but…

    1 vote

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