5265 results found
-
Cancel my subscription for the hundredth time
I keep getting emails to pay for a plan I asked ages ago to be cancelled!!! Will you please CANCEL it, you can clearly see I do NOT use it as it corrupts some of files.
1 vote -
Not allowing me to print document or reduce the size of the picture.
Will not allow me to reduce the size of the document.
1 vote -
Cost Increase
A 33% annual subscription increase is too much.
1 vote -
Misleading Information
You say we can rotate pdf pages for free then don't allow us to even view the pdf without paying 10 !!!!!!! dollars a month? Adobe is such a horrid company, and it should not list misleading information to try and trick people into signing up for an overpriced buggy software subscription.
1 vote -
Adriana Soares de Proença
Não vivo sem vcs!
Melhor aplicativo !
Bil Gattes é o homem que Deus levantou para a ciência (Microsoft)
Eu creio🙌🏼🥰1 voteHi Andriana,
We are glad that you like Acrobat web and thanks for sharing feedback with us.
Regards,
Acrobat web team
-
AdobeSign Signing In
I want to access AdobeSign. I want to send and manage via Adobe Sign site. I have been trying to access the site for over 2 hours and keep getting route back to this stupid acrobat.adobe.com/link/home page and I have never hated adobe so much.
1 vote -
c
I cannot combine my files using your free tool because i keep getting the popup that i need to subscribe but it's free so i don't understand why i keep getting that pop up and it wont allow me to bypass to use the tool.
1 vote -
Please don't hang up on your customers.
I was hung up on in chat. See attached. This is frustrating and unprofessional. It only furthers my dislike for your company and your products.
1 voteHi Joe,
Thanks for reaching out and apology for any inconvenience caused. You can connect with support team via phone. Please refer to https://helpx.adobe.com/contact/phone.html
Regards,
Acrobat Web team
-
Decent grader tool. The eraser didn't always work and some of the information didn't save when downloaded, so I had to rely on screenshots.
I think if you leave the document for a while, the changes you make when you return are not saved, and if you refresh, you will lose everything. I ended up having to take a couple screenshots to add to the download because a couple pages of marking would not download/save.
1 voteHi Sara-Jane,
Thank you for contacting us. Can you please provide us with the following information to assist you better.
- Is this happening for all files or any specific file?
- Is it possible to share a file for which you are facing this issue?
Thanks,
Harshpreet -
Kündigung meines heute abgeschlossenen Probeabos
Bitte um Kündigung des heute heruntergeladenen Probe- und Pro-Abo‘s. Es lässt sich nicht aufs iPad installieren und auf dem Desktop habe ich es schon. Besten Dank.
1 voteHi Mark,
Thanks for reach out to us. For iPad, you should be able to use acrobat.adobe.com on your browser or acrobat app from app store. Please let us know if this suffice your need otherwise, we would be happy to assist you on cancellation.
Regards,
Acrobat web team
-
JPG not supported for conversion to PDF
I uploaded my .jpg file to "Convert JPG to PDF", but it says format is not supported for conversion
1 voteHi Mary,
Thanks for reaching out and apology for any inconvenience caused. If possible, please share jpg file with us to further investigate the issue.
Regards,
Acrobat web team
-
Transparency complaint
I’ve just cancelled my account. I signed up for a $14.99 plan and suddenly you’re billing me $16.04. That’s not a big difference but I don’t like the lack of transparency and accountability on your part. If you have anything to say use my gmail account.
1 vote -
Fix it!!
You seem to have changed my plan so I can't send files the way I did in the past. You no longer allow a file to be sent to me or create a link for download
1 voteHi,
Thank you for contacting us. Can you please provide us with the following information to assist you better.
1. Are you facing this error for all type of files?
2. Is it possible to share the steps you are trying to share this file?
Regards,
Harshpreet -
Editing
Faheem
1 vote -
Feature request attaching files
Tell me the reason why I'm not able to attach files to my PDF instead of just greying out the button. Give me the reason why! This software is frustrating.
1 voteHi Mike,
Thanks for reaching out to us and apology for any inconvenience caused. Can you please a screenshot with us to understand the issue?
Regards,
Acrobat web team
-
Adobe Sign Automated Setup Changes
There must have been some update to adobe sign which prevents automatic field recognition? It worked previously, but I know there was a revamp in the online document management system.
Is there any best practice guides to getting the automatic signatures to line up when sending?
1 vote -
Useless and disgusts me.
Useless charges everywhere saying free trial. Felt like I am scammed coz you guys charge useless fee as cancellation fee which should be dropped. Improve on this because we should always be able to cancel any subscription free of cost. People definitely will feel that you are scammning.
1 vote -
Why do I need a subscription for every single device to access the same product?
why do I have to have a subscription for acrobat for every device?
1 vote -
Need more than one convert to excel try
I am on the free plan because I am simply evaluating the app's features to determine if it will do what our company needs. However, when I am allowed only one try at a feature, like convert to excel, that is not enough for me to evaluate our different types of layouts.
1 voteHi Randy,
Thanks for reaching out. You can start 7 day trial using Upgrade Now option at top banner. It will not charge for initial 7 days and you can cancel the subscription if the product dont suffice your need.
Regards,
Acrobat web team
-
Search terms won't clear
After I do a search I can't remove the search from the search box. If I delete the search term the system still only shows me the search term. I can only hit the 'back' button on my browser, or go to the 'home' button to get out of this loop. Please can you look at this? Thanks
1 vote
- Don't see your idea?