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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

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5288 results found

  1. Hello,

    Has the format changed for Adobe Docusign? I am not able to see the Manage Documents page or regular formatting today.

    Thank you,
    Carmen Bronston

    6 votes
    2 comments  ·  Home  ·  Admin →
    How important is this to you?
  2. I met with a customer today who asked for an option when sharing a file for Viewing or Review to restrict access to only those users who are invited. They understood that that also requires each invited recipient to have a free Adobe ID and to sign in, but wanted to make sure that the document URL can not be shared with anyone who is not invited.

    6 votes
    2 comments  ·  Share files  ·  Admin →
    How important is this to you?
  3. Its doesnt let me combine the files!!!

    5 votes
    How important is this to you?
  4. I want Adobe Account Access app on Mac. There are no reasons supporting only iPhone and iPad and not supporting Mac.

    5 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
  5. I cannot compress pdf files. It sys to contact customer support.

    5 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
  6. Thank you (sarcasm intended) for what used to be a very simple and efficient pdf product and making it expensive and difficult to use. I purchased an annual subscription in 2019. I find it almost useless for simple tasks like reading a pdf document and adding a signature. When I find an alternative product, you can be sure I will drop Adobe Creative Cloud.

    5 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?
  7. Hi, I am trying to convert my PDF file to Microsoft Word (*.docx) file but unable to. Every time a window is showing "An error occurred while trying to access the service." Could you please guide me.

    5 votes
    1 comment  ·  Export PDF  ·  Admin →
    How important is this to you?
  8. Your online support is not good. It will not let me contact anyone. It keeps going back to my old support conversation. I have been on hold on the phone for over ten minutes as well. I think I may want to go back to DocuSign. I thought Adobe was a big company.

    5 votes
    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
  9. Hi, I can't seem to download Adobe Acrobat DC Pro. The installer package starts to run, but only downloads to 9.2 percent, and then stops, repeatedly. Please let me know how I can download DC Pro without this problem. Thank you.

    5 votes
    0 comments  ·  Other  ·  Admin →
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  10. the pdf isnt loading....

    5 votes
    0 comments  ·  Share files  ·  Admin →
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  11. 1) Let users add multiple signatures so that for instance husband and wife could sign a document without needing to send it to themselves via document cloud also because some of us would not want documents with personal signatures on the cloud to begin with
    2) Allow users to delete (securely and for good) any of the documents that had to be uploaded to the document cloud. So far I see no option to accomplish that and that's a terrible UX... had to reach out to assistant in chat! Thanks.

    5 votes
    2 comments  ·  Other  ·  Admin →
    How important is this to you?
  12. just bought the package to convert pdf to word. of the several pages in the document, some pages converted, some did not, when its all text. frustrating!

    5 votes
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?
  13. I received a Dutch version and cannot use it since I cannot read Dutch. How do I change it to English or receive the English version?"

    5 votes
    1 comment  ·  Other  ·  Admin →
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  14. Please cancel my subscription. I have tried several times over the last couple months and have been unsuccessful. Thank you for your help.
    Chris
    678.301.9891

    5 votes
    6 comments  ·  Other  ·  Admin →
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  15. Lieber/Liebe Harald Hermann,
    hiermit erinnern wir Sie daran, dass Ihr Adobe ExportPDF-Abonnement innerhalb von 30 Tagen verlängert und Ihre Kreditkarte belastet wird.
    Wenn Sie nicht möchten, dass Ihr Abonnement automatisch verlängert wird, ändern Sie Ihre Kontoeinstellungen unter: http://www.adobe.com/go/acom_my_subscriptions_de

    Das Adobe ExportPDF-Team

    © 2019 Adobe Inc,. All rights reserved. 345 Park Avenue, San Jose, CA 95110 USA

    5 votes
    Resolved  ·  1 comment  ·  Export PDF  ·  Admin →
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  16. In der Ansicht "Freigegeben" geht das Layout über den rechten Bildschirmrand hinaus, sowohl im Vollbild- als auch im Fenstermodus.

    MacOS 10.13.6
    Google Chrome Version 71.0.3578.80

    5 votes
    How important is this to you?
  17. 5 votes
    How important is this to you?
    Resolved  ·  cfrench responded

    We identified and corrected an issue that was affecting uploads of large files.

  18. I don't want to download a file in order to print it. It would be good to have an option to select a signed file and directly print it in a good format. If you print a file in view mode, it prints off the page.

    5 votes
    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?
  19. Include the recipient of shared dcocuments.
    In the process of gutting Adobe Sign, the list of documents in the "For Signature" 'tab' no longer includes the recipient of the document. This makes reviewing / identifying documents much harder.

    5 votes
    0 comments  ·  Home  ·  Admin →
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  20. I don't like the new format. I used to be able to see how many were out pending signature. Is there a way to do that now? If so, it needs to be easier to find. Also, previously I could replace a signer. I can't locate how to do that with the updates.

    5 votes
    How important is this to you?
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