Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Sign app doesn’t work on Iphone

    The Adobe sign app, keeps bringing me to the web version and won’t let me send out documents to sign from my IPhone 12 pro

    This is the main reason I got this subscription for almost $200 a year it should work this has been going on and off for months now it just off.

    The web version says get app. However the link in unclickable! and I am in the app

    3 votes

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    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Convert from PDF to Word

    Contact Centre is very frustrating. I cannot find any answer to my questions. I just aid for a year subscription and it still does not convert my PDF document into Word. It would have been faster to retype

    3 votes

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  3. File and Page limits

    Regards Sign and Fill: we have 100Gb of cloud storage with the account but limits of 10Mb and 100 pages for fill and sign. I can understand the file limit but am a little disappointed that there is a page limit. We have Pro DC to allow sign off of documents - as a business, even a small business, these limits are very prohibitive and defeat the reason for having it if we have to start splitting documents. This is not always possible with legal documents such as contracts or Patents. Regards, Simon

    3 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  4. "Something went wrong"

    In explorer, I keep getting this error message (attached) and in Chrome the wheel just spins and I cannot work w/in my account either. This has been happening for a very long time. Why?

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Sign Button is labeled badly

    I'm getting a significant number of people saying that they signed the form, but I hadn't received it...
    The Problem... your button for submitting the form says "Sign Document", but they all thought they had already signed the document when they clicked on the Signature lines... the button needs "SUBMIT SIGNED DOCUMENT" or "COMPLETE" or "SEND SIGN DOCUMENT" and one client said there was a pop-up blocking the "Sign Document" button so thought they were done after filling in signature spots.

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  6. love is all you need

    I hate my techers work

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Resolving not working

    When I click "resolve" under a comment, it isn't resolving. I like to check off when I'm finished with an edit and then filter out what is unresolved to see what I have left to do. I've tried logging out and logging back into my adobe account and the problem is still occurring. My entire creative team is having this issue.

    3 votes

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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Disappointed with Adobe

    I have been trying to edit a file that I downloaded which is NOT password protected but am having difficulty editing it. This is frustrating as I spent time downloading the added features of ADobe, started my 7-day free trial but unable to use any of the features! very frustrated!

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Import PDF to Adobe scan

    Please add import scan documents from pdf file types also. Hope you Understand !!
    :-|

    3 votes

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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Comments not downloading

    The 200 comments in this PDF are not carrying over when I download it. Very frustrating.

    Also, why can't I re-share a document once I unshare it?

    3 votes

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  11. Coversion of PDF to Microsoft *.docx file

    Hi, I am trying to convert my PDF file to Microsoft Word (*.docx) file but unable to. Every time a window is showing "An error occurred while trying to access the service." Could you please guide me.

    3 votes

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    1 comment  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  12. 3 votes

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    2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  13. 3 votes

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Your Adobe Fill and Sign SUCKS

    Boy does this online experience SUCK. I just want to edit the fields of a PDF, and I used to be able to do that on my desktop. Now you make me upload the document and go to something called Adobe fill and sign. I wait 5+ minutes while a circle spins and the message is Loading Adobe Sign...

    Forget it! This is just STUPID. Goodbye.

    3 votes

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    1 comment  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Enable Folder Permissions not only File permissions

    Dear Adobe Team,
    it would be a great idea if a user can enable folder permissions via Document Cloud to a different user so they can fill up these folders with needed documents. This feature would be highly appreciated from our executive users. It would make there life a lot easier. If you have any questions please contact me i am happy to help.

    3 votes

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  16. I DID NOT GET ANANSWER TO MY QUESTION ABOU CONVERTING A NEWLY OPENED pdf to a "fill form

    I want to come through with easy converting a document sent me . When I open the document in Adobe there is something lacking: There is no way to fill in the form or document on my Mac 0X I can find the signing pencil, but I do not get to the other questions. And the whole document is lacking pages.

    3 votes

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  17. bad pdf-xlsx conversion

    Je tente de convertir un tableau-PDF en Excel, et ça ne fonctionne pas... pas du tout. Le fichier retourne est vide.

    3 votes

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  18. outlook pdf previewer

    outlook previewer without acrobat reader, only acrobat pro installed

    3 votes

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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →

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  19. share button

    you used to be able to share after checkboxing mutiple recent docs now the button disappears after you click on 2 items.. Please advise on how to continue to share multiple uploaded docs. TY

    3 votes

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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Document Cloud share file bug

    Until about last week I could upload multiple files using Document Cloud > Share Files > Computer > drag & drop, and create one link. Now it won't let me upload more than one file. Even if I upload one file, the link that used to show up in the lower-left corner saying "add a file" (or "add files" or something) isn't there anymore. If I try to drag&drop more than one file, I get a warning as shown in the attached image. A critical reason that I subscribe to this service is to be able to upload multiple files…

    3 votes

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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →

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