5915 results found
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READY TO CANCEL - PLEASE CONTACT ME
Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You…
5 votes -
nEW LAYOUT IS TERRIBLE
I don't like this new look. Please go back to the old management page so I can easily find all my files in one place like I used to.
Like how many are still out for signature??????
I can't even find that. So utterly annoyed with this new view. Must we have a world of APPS for everything?
This is business NOT SOCIAL MEDIA.
5 votes -
Combine Files in Browser - Order of Documents is not Alphabetical
Using Adobe Acrobat DC and Adobe PDF Services online.
I'm combining files with the same name with a number on the end, to indicate the order to combine the files.
When I drop them into the desktop app, no problem - they order in the same way that they would when I sort the files by name (alphabetically) and they put the files in order 1,2,3,4 - duh!
Drop them into the Combine PDF tool in Adobe PDF services in my internet browser (chrome), and it goes like this 2,3,4,1. Sometimes it's completely out of order like 3,2,4,1.
Would be…
5 votes -
Compression settings are false / in reverse
Hey guys, you have a huge error in this PDF compression platform.
As far as I can tell, the option LOW actually provides the SMALLEST file size, despite saying the exact opposite right beneath it.
And vice versa.
“High compression” gives me a 4 MB file, whereas “Low compression” gives me a 1 MB file.
Mind blown!! Please fix.4 votes -
AI? Slow or not working
I attempted to get AI assistant to pricess a pdf , which had less than 200 pages and less than 5MB in side. An hour later It still sems to be running.
Not sure what use this is
4 votesHi Breandán Murray,
Apologies for the inconvenience. Could you please confirm if this issue occurs with every large PDF file or only with a specific one?
Thanks,
Ayushi
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Start to work
AI Assistant is not working for several days, nor in web, nor in program
4 votesHi laila
Sorry for the inconvenience you faced. Can you please let us know if AI Assistant is not working for you on all the files or any specific file?
Thanks,
Ayushi
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Fix issue with deleting pages
The organize page service is not deleting pages
4 votes -
Turn off AI Assistant button now
Allow me to TURN OFF AI Assistant button. I hate it, don't want it, it is in the way. I've turned off every "AI" preference I can find and it won't go away.
4 votes -
Revert to the legacy version of signing Please
Your new signing service is terrible unintuitive and has less functionality and ease of use than the legacy version. Please revert back to the legacy version.
4 votes -
Stop Pop UPs
Can you stop presenting an upgrade pop up
4 votes -
Print & download doesn't work
Print doesn't work nor does download. Horrible interface. Doesn't work
4 votes -
es una basura este servicio
estoy hasta la madre de Acrobat pago una suscripcion pero no puedo usarlo si no tengo internet se supone que deberia ser posible cuando se trabaja en un viaje o en un lugar donde no hay internet esto en verdad es una basura
4 votes -
Cookie pop up problems
Please move your cookie bar. Our clients continually think they've signed their documents bust haven't seen the "click to sign" button because it's under the cookie notice. This happens constantly and necessitates numerous emails and phone calls to explain what should be a fast and easy way to get documents signed.
4 votesHello Janet,
We are currently working on improving this experience thanks to your suggestion. Here are some helpx links related to this issue that might help you:
https://helpx.adobe.com/sign/using/esign-document.html
https://helpx.adobe.com/sign/how-to/for-signers.html
Thanks,
Adobe Acrobat Sign Team
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Can't request e-signatures
I'm not able to request e-signatures, although I had been able to in the past. Has something changed with my account?
4 votes -
保存されない
使っている途中で何度も頻繁にエラー表示される。またどこにも保存されず、ダウンロードをしようとするとエラーとなり、リクエストを送信できませんでしたと表示される。
まったく使えない4 votes -
Hebrew text deleted when download
Bug report:
Entering Hebrew language text is supported and works well, but once you download, all the Hebrew text is removed.
Tried with multiple OS / Computers. It also worked in the past, I used to work with it using Hebrew.4 votes -
angry
actually just working - I am trying to save a document for a client and it just keeps saying an error has occurred - I have tried several different ways- your software needs to be more reliable considering how much I am paying. I will need to use something else instead because this just can't do the most simple tasks like combining a document.
4 votes -
Help to cancel free 7 day trial
I tried to cancel my subscription on Plans page, but there is no plan. However the Adobe Acrobat Pro DC application shows : 2 days left in trial.
4 votes -
E-Signing Documents Sucks
I used to have a whole bunch of options when I wanted to send a document for e-signature. Now, it doesn't give me any options, and it doesn't do what I want! I can't change the message like I used to, I can't add more receipients like I used to, I can't say that I've already created my signature fields like I used to. Document signing has always been frustrating, because the options change every single time, but now it is REALLY frustrating!
4 votes -
Keyboard input/actions are ignored
When reviewing and commenting a PDF file in the Acrobat web version, it does not recognise the "Delete" button, or simple keyboard input as is the case in the desktop version.
4 votesHi Armin,
Thank you for your feedback. We appreciate your taking out the time to make us better. We are able to reproduce the issue and reviewing the same internally.
Regards,
Harshpreet
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