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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


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5308 results found

  1. Selezionare provincia

    NON RIESCO A INVIARE IL FILE PER FIRMARE

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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    Need Info  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Nicola, 

    We are sorry you are experiencing trouble with the new feature. Would you be so kind to share with us the error that is displayed when you try to send the document? This way we can understand better the issue.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  2. Adobe is poor quality and makes me look bad in front of customers

    What the heck Adobe? Your software is already clunky, but I use it because I love Adobe sign. I just sat with a customer while I sent an agreement for signing. It took the doc with my and her separate signature fields and assigned them both to her. I very carefully resent it making sure my signature field was assigned to me and it did it again. You made me look like an ignorant fool in front of my customer and you wasted my time with your poor mobile ap software. This was on my android phone.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hi Eric,

    We are sorry you are experiencing trouble with our services. We are triaging your issue and are gathering more information to understand the problem better. Would you be so kind to send us the document you had issues with? 

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  3. Not that great

    limiting the errors, you guy had a glitch which deleted much of my work

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  4. Ylimääräinen veloitus

    len peruuttanut tilauksen 28.12.2022
    Olette silti veloittanut tililtämme 21.8.2023
    20.28e.. Olkaa hyvä ja palauttaakaa summa
    ja sulkekaa tilaus
    Terv. Sähköasenus Taipale Oy

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  5. CROP

    WHERE IS THE CROP TOOL?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Ronald, 

    Please find the Crop tool following the next steps:

    1. In the home page
    2. Over over the "Edit" option from the fly out menu on the top header
    3. Under the title "Edit a PDF" select the option "Edit text & images"
    4. Upload a file
    5. On the left hand panel, under "Other options" you will find the crop tool

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team 

  6. Don't like new version and add-ons

    I don't want AI access or icon in my subscription. How do I remove it without damaging the software? Also I don't want all my pdf's saved in distiller. I want to just regular adobe pdf.. So far I don't like the newest version

    1 vote

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    0 comments  ·  Home  ·  Admin →
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  7. Complaint

    Do not describe PDF to Word converter as "Free" when you in actuality require a subscription. This is why adobe is trash.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. cancellation ability is hidden from consumers. This is sneaky and unethical.

    There is nowhere to cancel my monthly plan. That's why more people don't subscribe. There needs to be a place where one can cancel their plan.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. E sig feature doesnt work on my work subscription

    why does adobe online freeze when i try to use the send e sig feature?

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Jan,

    We are sorry you are experiencing trouble with the new feature. Would you be so kind to send us the document you are having issues with? And if possible, please tell us the steps you took before the frozen screen.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  10. Customer service chat is horrible

    I have contact adobe support multiple times today and after I finally get to chat with someone I ask my question and they leave the chat. This is unacceptable as this has happened 3x today.. If I were to do this with the company I work for I would be reprimanded

    1 vote

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    0 comments  ·  Home  ·  Admin →
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  11. ürün düzgün çalışmıyor

    ürün düzgün çalışmıyor ancak internet kaynaklı değil kontrol ettim

    1 vote

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    0 comments  ·  Organize Pages  ·  Admin →
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    Need Info  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello DNS İNVESTMENT,

    We are sorry you are experiencing trouble with our product. Would you be so kind to please tell us what is the specific issue you are facing? That'd be really helpful.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks!

    Sign in Acrobat Web Team

  12. so annoying and it keeps saying I dont have an account

    I'm finding Adobe really difficult
    I can apply for a convert from pdf into docs but after its has been completed its imposssible to fdownload into a file to work on.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. Editing PDFs on device is needed, not just viewing, for Chrome OS

    On Chrome OS, we need to just be able to edit the individual file. Some of us like to use our Files app to open our things in Google Drive, meaning the only way we can edit files via Acrobat is to replace the file, and that is not ideal. Just give us the ability to edit them on-device. It's possible, you just need to enable the proper protocols. Then, we'd be able to open our files without directly signing into Google Drive. On Mobile, this isn't a problem, since on my phone I can edit Drive files if I…

    1 vote

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    Under review  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  14. Missing Individual Files Download

    When sending agreements, there is an option to download individual files that actually used to work prior to this update. Unfortunately, now all documents uploaded to be electronically signed are bound together and cannot be downloaded as individual files. Please change this back!

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Taylor,

    We are sorry you are having issues with the app. Although this feature is not available in the most recent version of the application, it will be available in an upcoming update. Thank your for your patience and for reaching out to us with your feedback, we truly appreciate it.

    Thanks,

    Sign in Acrobat Web

  15. Tallennus ei toimi

    Miksi Adoben dokumentin tallennus ei onnistu? Kun dokumentin avaa, tallenusta osoittava symboli ei reagoi.
    hannu.salmi@benetech.fi

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. Search function not taking me to the document

    When using the search field to find a document, the result won't take me to the document. it says, "Yes, it's here somewhere" but won't allow me to select it and take me to it. Must be a bug! Please fix because we have hundreds of documents to search for!

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  17. Doesnt load

    Good day please help .
    i have been trying to convert a pdf to word .
    The application says downloading the whole time and doesnt completethe down load.
    What should i do?

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  18. WORST Customer service

    had the WORST, SLOWEST time with chatbot. TERRIBLE tool. TERRIBLE customer service. Where is the phone number? Buried so deep it doesn't even exist? Very unhappy customer.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. compress

    i tried to compress file but it is keep saying already compress .:(

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  20. Lori Cobb

    Let me save my files to my server. I've always saved them to the server but now I can't. This won't work for me. It sucks, to put it plainly.

    1 vote

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