587 results found
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why does adobe logout of my account without asking me?
why does adobe logout of my account without asking me? It occurs on Win10. Logs out and closes all of the files I have open. Makes me start with new document. Very frustrating.
1 vote -
I am not able to buy the monthy subscription
I am not able to buy the monthy subscription
1 vote -
From the admin console,I would like to be able to manage devices that licensed product is installed.
From the admin console,I would like to be able to manage devices that licensed product is installed. If a computer crashes, I have no way to deactivate the license from that computer to install on a new computer.
2 votes -
Authentication - Continual Signout
Consistently having a problem with Acrobat. Randomly I will be signed out and the program will close. Sometimes it will ask if I want to save before I close, but only some times.
I sign back in, and within a minute or two I am signed out again.
1 vote -
Install complete - licensing issue
Installed but tells me 'subscription expired) Just renewed 10/10/20 still says 'subscription expired'
1 vote -
Adobe has detected a corrupt file (checksum error). The program has been closed without installing. Info ID: 6800.338.14.2.20020
Received the following install error when upgrading acrobat 9.3.0 to 9.5.5 using installation file downloaded from link supplied by Adobe tech support.
Adobe has detected a corrupt file (checksum error). The program has been closed without installing.
Info ID: 6800.338.14.2.200201 vote -
Today's renewal
I renewed the licence, but the product does not work! It continues to ask me to subscribe....
1 vote -
log in error - I haven't been able to login on my mac since I paid
Macbook pro MacOS Big Sur 11.0.1
1 vote -
1 vote
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1 vote
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for 2 days Acrobat Reader Pro ask me to login --did not need to previously
For 2 days in a row i have to provide my login when I restart / start Adobe Reader Pro for which I have a Cloud Subscription.
After doing so.. I get the message taht it is now LIcensed on my account... (but it was already so.. for the last year ++)It there something you have changed? If so -- repair.
Or tell me how to provide this information in such a way that it will remember it.
thanks
Reint2 votes -
Adobe acrobat Pro 2020 Offline Installation
Unable to perform an offline installation of adobe pro 2020.
Version 20.0001.30002
I have attempted to use the Adobe Provisioning Toolkit. I am able to generate a request code, accept the request code on adobe's website, and generate a response code.
the response code provides error code 14 when entered.
I continuously get the roundabout from adobe support that I just need to enter the response code when prompted and also that offline activation is not supported.
The environment that I am installing adobe acrobat pro 2020 is completely offline and cannot connect to the internet.
2 votes -
Unable to upgrade Acrobat Adobe X Pro to Acrobat Adobe XI Pro
Dear Sir/Madam,
In 11 Oct, 2013, I bought a full license of CS6.0 (Adobe order no. 138180935) and 4 license of Acrobat Professional 11.0 together (Adobe order no. 138180935, cert ID: 11782938). After installing my CS6.0 for many years, I did not notice that the CS6.0 I have purchased came with an older Acrobat X Pro. I was shocked to find out the laptop where I have installed CS6.0 has an old Acrobat X Pro that cannot be updated to Acrobat XI Pro. All other laptops and PCs have Acrobat XI Pro. Please advise on why did CS6.0 came with…
1 vote -
2 acounts one computer
It will be nice if we can have the option to link 2 accounts on one computer. I have a personal account and a profesional account, both with paid subscription, and if I'm using one acount i can't access the apps on the other one. It's annoying to switch between accounts every time.
3 votes -
Why do I always get Subscribe where I have already subscribed
I have already subscribed and it always asks me to subscribe and it wont let me access , may I know what wrong im doing?
1 vote -
No money in my account
Good day, every month I get the same billing problem. For most of the month, I don't have any money in my account.I get paid only then 15th of every month.
If my pay day falls into a weekend, i.e. a Saturday or a Sunday, then I get paid on the Friday before the weekend.
I find that there is no flexibility regarding my payments to yourselves.
Firstly, I think for the most part, it is not usually a change in banking details.Furthermore, there is no provision for a button on this site to inform yourselves that have not changed…
1 vote -
I cannot open my files. This is just hopeless
Why the system wont let me open my adobe / pdf files. I have been paying monthly subscription.
1 vote -
Enterprise Admin Console Suggestion (for adminconsole.adobe.com)
This is an Enterprise Admin Console suggestion. Please find a way for an admin portal user to determine how many "activated" licenses the end user (email account) has used and which device(s) the activation has occurred on. Nice to have the device name, tag number, or serial number. In addition, if a user has lost his device or it has been stolen (computer, for example), how can the license activation be disabled for that device? Thank you. Mike LaPolla
10 votes -
Alert admins when licensed users count crosses the available license limit.
It would be great if admins get an alert or notification within the Adobe Admin Console once the number of users exceeds the number of available licenses for Acrobat . Example- we have 1000 licenses available for Acrobat Standard and we would appreciate if we get an alert in case any of our admins or help desk techs adds an additional user ( user #1001) to the licensing group. This will help us minimize the license cost at true up.
1 vote -
Worst program provided by IT
We receive computers from our IT department with Acrobat DC pre-installed. It is the very first thing I remove because it a) takes up over 2GB of space and b) runs resource-consuming, useless background services. As a point of fact, uninstalling Acrobat leaves behind those useless services. Those services do nothing for the user but consume resources. Acrobat DC itself is bloated and a huge pain to view documents with. Adobe completely takes it users for granted and produces low quality software as a result.
2 votes
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