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Acrobat for Windows and Mac

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2138 results found

  1. I want to share feedback on Acrobat DC. (1) The feedback forum won't even load at the bottom of the DC page. So I'm submitting this on the "Windows and Mac" page. (2) I'd like to see if my issue has already been submitted, so I can comment there instead of posting it as a new issue. I can search for issues, but not by version; the search results are for all versions. I've now wasted nearly half an hour just trying to figure out where to post my issue, and whether my issue has already been posted. Ugh.

    1 vote

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  2. In the Action List where your sequences are, I find when you have a lot, there is no way to sort it alphabetically in one go. I am aware you can do this one by one via the manage actions setting, but that is tedious and counter productive, especially when you have a lot like i have, attached. Please can you implement a 'Sort by A-Z', either in the menu bar along the top, within the manager actions settings or next to the name 'ACTION LIST' on the UI, highlighted attached. Hope this gets someones attention. Thanks.

    6 votes

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  3. This bug report was submitted to Apple on 2019-01-17 (Apple bug iD 47350683). As it has masssive impact on user experience in Acrobat (unable to save / save as, regardless whether anything was edited in Acrobat; crashing when opening or having open the Tags panel) I am sharing this here:

    Summary:
    When saving out a tagged PDF opened in Preview, Preview/Quartz seems to rewrite the whole PDF structure and - while doing so - messes up the data structures below the StructTreeRoot entry in the Catalog dictionary. For leaf objects inside the StructTreeRoot tree structure, a "Pg" entry is required…

    1 vote

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  4. Adobe keeps crashing, we are running Win 2012 R2 server,, 6 users login via TS. All other users do not have this issue?

    Todays Crash::
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Acrobat.exe
    Application Version: 19.10.20069.49826
    Application Timestamp: 5c1a8755
    Fault Module Name: VCRUNTIME140.dll
    Fault Module Version: 14.14.26405.0
    Fault Module Timestamp: 5ac5afd6
    Exception Code: c0000005
    Exception Offset: 0000db13
    OS Version: 6.3.9600.2.0.0.16.7
    Locale ID: 1033
    Additional Information 1: 5861
    Additional Information 2: 5861822e1919d7c014bbb064c64908b2
    Additional Information 3: 5f25
    Additional Information 4: 5f2531ae070278f893fa99352dadd49e

    Yesterday's Crash:

    Faulting application name: Acrobat.exe, version: 19.10.20069.49826, time stamp: 0x5c1a8755
    Faulting module name: Acrobat.dll, version: 19.10.20069.49826, time stamp: 0x5c1a8746…

    2 votes

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  5. If a document has multiple contacts listed, and therefore multiple e-mail addresses listed, it would be nice to be able to select more than one address and have it go into the same e-mail. This feature would have to work with common e-mail providers of course. For example, I have Outlook. A PDF has multiple e-mail addresses. I would like to be able to pick and choose who to send an e-mail to, and have it open in one e-mail with my chosen people in the "To." If I click the hyperlink for their address, it opens a new e-mail…

    2 votes

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  6. OS: Windows 7 Enterprise ServicePack 1
    Acrobat version: Adobe Acrobat Standard DC 2015 release (Classic) | Version 2015.006.30457
    Issue Description:
    When launching Adobe Acrobat DC, it will pop-up an error right away as the attachment.
    Microsoft Visual C++ Runtime Library
    Runtme Error!
    Program: C:....
    R6030 - CRT not initialized

    Troubleshooting:
    I found the error is caused by Microsoft Visual C++ 2013 Redistributable 12.0.40660.0 x64
    When it's installed, it will overwrite msvcp120.dll & msvcr120.dll under c:\windows\syswow64

    Workaround:
    overwrite msvcp120.dll & msvcr120.dll under c:\windows\syswow64
    with Microsoft Visual C++ 2013 Redistributable 12.00.21005.1 x64

    Please advise if there's any patch or newer version can…

    1 vote

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    1 comment  ·  Other  ·  Admin →
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    1. Open Acrobat Pro DC
    2. Open File A.pdf and B/pdf
    3. Select "Compare Files"
    4. Open "Select Files to Compare", and push Settings button
    5. Open Setting dialog, input New File combo box
    6. Freeze Acrobat

    This problems on Windows 10 and Acrobat Pro (2017.011.30113 and 2019.010.20069).

    Original Problem is Japan Forums thread.
    https://forums.adobe.com/thread/2588735

    11 votes

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    Planned  ·  1 comment  ·  Other  ·  Admin →
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  7. Adobe Acrobat 11.x or other older versions Out Of Memory and insufficient data for an image issue

    Hi, All,

    Our company have adobe acrobat 9 and XI softwares which are installed on different PC (windows 7 and windows 10) some users report to me they have received popup windows error message "Out Of Memory and insufficient data for an image from their windows 10 pc
    Any solution to fix the issue?

    Thank you for your support!

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Bug report - Text highlighting-Acrobat DC - when sending to iPad or iPhone-highlight is solid not transparent when receiver opens the file. I use Acrobat DC Version 19.010.20069 and this is a recent issue as I have been highlighting and sending pdfs to people with iPads/iPhones for years. Not sure if this is something new with my Acrobat or something new with an Apple update. I have sent the file to both my own phone and iPad and my clients are correct - wherever I have highlighted in Acrobat it completely covers the text with a solid yellow box over…

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  9. I use Acrobat Pro DC 2018.011.20040 version to do take-off quantity and when I export to csv file (use right click when you're in measure distance mode). It looks like all the numbers are shown incorrectly. Have anyone known how to fix or had the same problem? Cheers

    2 votes

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    Need Info  ·  7 comments  ·  Other  ·  Admin →
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  10. When I export a pdf with solid black (100%K) rectangles above an image from InDesign. opening the PDF in Acrobat DC shows the rectangles as see-through when they shouldn't be. Opening the PDF in Reader or Google Chrome it shows solid... However a solid green rectangle shows solid in Acrobat DC. Exporting with High Quality and Print Press presents it ends up see-through.

    1 vote

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  11. I downloaded free trial version & forgot to cancel. So I dont mind paying for the period software was installed on my laptop, although totally unused.

    However you are charging me 2 months i.e. $32 for early termination is not ethical.

    I used your trial version only for compressing ONE pdf file & now end up paying $64 for just that.

    1 vote

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    2 comments  ·  Other  ·  Admin →
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  12. Am running Acrobat 9 Pro, 9.5.5 on Mac OS Mojave, and it's suddenly become slow to open and open PDF's -- long lag time before it opens the doc and/or opens up. Was working fine until recently.

    3 votes

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    2 comments  ·  Other  ·  Admin →
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  13. Looking up the word "corvée" breaks the "Look up selected word" function.

    The Dictinary.com URL is: https://www.dictionary.com/browse/corv%8Ee

    Changing the URL to https://www.dictionary.com/browse/corvee corrects the issue. Here is the error:

    URIError: Failed to decode param '/browse/corv%8Ee'
    at decodeURIComponent (<anonymous>)
    at decodeparam (/usr/src/app/nodemodules/express/lib/router/layer.js:172:12)
    at Layer.match (/usr/src/app/nodemodules/express/lib/router/layer.js:123:27)
    at matchLayer (/usr/src/app/node
    modules/express/lib/router/index.js:574:18)
    at next (/usr/src/app/nodemodules/express/lib/router/index.js:220:15)
    at boundNext (/usr/src/app/node
    modules/newrelic/lib/shim/webframework-shim.js:999:30)
    at WebFrameworkShim.applySegment (/usr/src/app/nodemodules/newrelic/lib/shim/shim.js:1396:20)
    at wrapper (/usr/src/app/node
    modules/newrelic/lib/shim/shim.js:2020:17)
    at urlencodedParser (/usr/src/app/nodemodules/body-parser/lib/types/urlencoded.js:91:7)
    at WebFrameworkShim.applySegment (/usr/src/app/node
    modules/newrelic/lib/shim/shim.js:1396:20)

    4 votes

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  14. Text spontaneously disappears after leaving the page and scrolling back to it. The text fields still exists and some letters stay visible, but the other letters have disappeared.

    4 votes

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    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

  15. Please make Acrobat Pro DC function with Google Drive and work on the Chrome OS platforms...

    3 votes

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  16. Acrobat Pro DC shuts down if you try to have two documents open at the same time and also when you try to open a document that it is in a previous version of Adobe. This just started happening last week. My software is up to date.

    1 vote

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    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

  17. 1 vote

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  18. I get this error message occasionally, and sometimes if I close the document and reopen, it loads fine. Other times, it just won't load. Any suggestions?

    2 votes

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    1 comment  ·  Other  ·  Admin →
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    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

  19. Please help I can not access my pdf msg it gives me an error msg saying I must check the location or network

    1 vote

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