Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Edit PDF in Adobe Pro DC online

    The online version of Adobe Pro DC needs to have an edit function for existing PDFs. Especially ones that were created in the desktop version of Pro DC. You are unable to continue working on a PDF that you created on the desktop, but need to do an update or edit to that file away from your desktop/office.

    20 votes
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    1 comment  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
    Under review  ·  Bilal Ansari responded

    Thank you for the feedback. I have forwarded your request to the engineering team. They will reach out to you if any more information is needed.

  2. Certified Sigs Should Allow Timestamping by Judicial Court E-Filing Systems

    Our county's superior court system requires that we e-file all documents into the court; upon filing a document with the system ("LINX"), LINX timestamps it.

    This doesn't work with a certified e-signed document, because Adobe locks the document from future editing. If I try to e-file a certified copy, LINX immediately rejects the file, because of course LINX can't timestamp it.

    I'm forced to print out the file, physically scan it again, and e-file the document that I had e-signed in the first place! Am I missing a checkbox somewhere that I can check, to force Adobe to allow editing…

    1 vote
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    2 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Molly, Kevin,

    Thanks for writing to us.

    From what I understand, you require your PDF to be digitally signed again, after you have shared it after certifying and digitally signing by your signature? Can you please try these steps and see if this is what you require:

    1. Open PDF in Acrobat DC. From Tools→ select ‘Prepare form’ app and click Start. Add (at least) 2 signature fields from top toolbar and save the document
    2. Right click on the first signature field and select ‘Certify with visible signature’. In the Certify Document dialog that comes up, under ‘Permitted Actions After Certifying’, select ‘Form fill-in and digital signatures’
    3. Now sign the document by adding your signature
    4. Send the document to LINX now

    Does this solve your problem? Please let us know.

    Thanks,
    -amboo

  3. Bring back feature to allow sharing documents to fax number

    Add the ability to enter a fax number in the send and track feature.

    6 votes
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    Under review  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. Need a feature that allows you to change the default "Save As" location. This is available in Microsoft Word, but not in Adobe.

    Need a feature that allows you to change the default "Save As" location. This is available in Microsoft Word, but not in Adobe.

    8 votes
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    Under review  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. DC PRO constantly crashes

    DC Pro is totally unreliable, whether creating a pdf, trying to access a pdf or saving the program displays "DC Pro not responding. Happens very frequently making the program useless. Have worked with support 3 times no resolve. Occurs on both my WIN10 and WIN7 computers, never had a problem with ver 7 through 10. Pay lots for DC team but will have to look for another vendor.

    5 votes
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    Need Info  ·  5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. How do I delete pages from a multiple PDF doc in Microtech Docman

    I'm trying to delete pages from a multi page document in Docman (PCTi Solutions) with Adobe Acrobat Pro DC. I am not getting the delete option unless I check the full document out onto my desktop, edit it there, drop it back into Docman and delete the original. I want to amend the original not delete it. What an I missing??

    1 vote
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    0 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Karen

    This looks like an issue with Docman. Did you try getting in touch with their support team?
    If they need any help from Adobe in adding some functionality, they can contact us through corporate channels.

    Please let us know if you still need help.

    Thanks
    Vivek

  7. Automatically open the same files after restart

    Automatically open the same files on same page after restart. This would great in conjunction with the feature "Restore last view settings when reopening documents". If one has several documents open and one has to restart Adobe Acrobat or Windows it would be quite timesaving and relieve the pain of having to find each document and re-open.

    3 votes
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    Under review  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bug - Name in top Right Corner Constantly Changes

    I have changed my name a few months ago. When my account was created I went by a different name. I have updated my account to show my new name. It seems like every .pdf I open shows a different name. Sometimes it shows my old name and sometimes my new name. I have tried signing completely out and back in, same issue. It happens randomly. Steps to re-produce the issue is to just open a .pdf file. Environment - Windows 10, domain joined computer.

    1 vote
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    Under review  ·  0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Requests

    Please make it so the fonts are WYSIWIG. It's incredibly frustrating to look at an enormous list of fonts and have no idea what they look like. Also, it would be nice to see Arial in there! Thanks.

    8 votes
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    Under review  ·  1 comment  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  10. When starting, open documents previously open

    Often I'll have 5-10 documents open at once - they are constantly in use. When I close Acrobat they are all closed. and when I re open Acrobat I need to reopen all the documents. It would be nice if it would veryt simply open all of the files open when it was last closed.

    3 votes
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    Under review  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. Adobe Sign modifications after signature

    Creator should be able to modify document after signature, but to be sent to other signed party for approval.

    5 votes
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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. PDF's getting stripped from email

    When I send emails with PDF's as attachments, the PDF's are not showing up in the email at the recipient's end. Word and XL doc's , etc. work just fine... WTF?!

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am not sure if this is an Acrobat issue. But still, are you facing this issue with any particular email client?

  14. [BUG] (new) preflight libraries, scripts cannot call profiles outside current library

    BUG report:
    [ISSUE]
    1. Preflight profiles outside last used preflight library (a new feature) cannot be called by scripts
    [STEPS TO REPRODUCE]
    2.1. Import a preflight profile into the Standard preflight library
    2.2. Change preflight library and execute a profile from another library
    2.3. Use a JavaScript call to launch the profile installed in step 2.1, i.e. Preflight.getProfileByName(name)
    (Documentation: http://help.adobe.com/enUS/acrobat/acrobatdcsdk/2015/HTMLHelp/Acro12MasterBook/JSAPIAcroJS/Preflightmethods.htm?rhtocid=6185503#TOCgetProfileByNamebc-4)
    2.4 Profile cannot be found
    [ENVIRONMENT]
    3. Windows 10, Acrobat Pro DC 2017.009.20044
    [EXPECTED RESULT]
    4. The Profile installed under 2.1 should be executed
    [OBSERVED…

    1 vote
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    Under review  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. DC Reader is the Microsoft Vista of document readers

    If you have the "new" DC Reader...get rid of it.
    it's slow.
    it's choppy.
    The phrase "Not Responding" shows up more than a taxi in New York City.
    This has got to be the crappiest Adobe product I've ever had the displeasure of working with.
    I've told my company's IT department to start looking for something else.
    Acrobat Reader DC is pure American ****.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I suggest you update your Reader to the latest version and if you still face any issues please elaborated them and allow us to help you.

  16. OCR Japanese (maybe other language, too)

    This is a bug report.

    In macOS,
    'language' of application and OCR language have to be the same.
    Otherwise it won't work.

    In Windows,
    this bug doesn't exist.

    Details are discussed as following.
    https://forums.adobe.com/thread/2353148
    https://forums.adobe.com/thread/2353145

    3 votes
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    Under review  ·  7 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  17. Signature not synced

    Signature Created in Adobe Fill and Sign Mobile App is not available in Desktop Version of Acrobat. Signatures are not getting synced. Even though the Adobe ID is same.

    2 votes
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →

    We apologise for the issue you are facing. We are however not able to reproduce it.

    Can you please try the following steps and let us know your results:
    1. On Desktop, sign out from Reader/Acrobat
    2. On Mobile, sign in with your Adobe id, create a signature/initials and wait for sometime (for signature to sync). Try to sign a simple PDF document
    3. On Desktop, launch Reader/Acrobat, sign in now, open a PDF and go to Fill &Sign app. Open a simple PDF and try to add signature/initials now. Do you still not see the signature created on mobile? Please let us know

    Thanks
    -amboo

  18. make duplicate digital signature fields

    Whenever a digital signature field is added, we do not get the option to duplicate it. This would be very helpful in cases where same person has to sign on multiple pages in a document.
    At present, it is giving the option to duplicate across pages, however, it is not working nor it is giving any error message.
    Please include this feature in Acrobat, or grey out the duplicate across pages option.

    2 votes
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    2 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →
  19. where cc is loaded on a particular machine, why does opening adobe acrobat dc not automatically sign you in, when cc is signed in??

    Adobe cc fails to sign in at startup, but when it is signed in opening an adobe dc attachment still fails to sign in to use signature.

    Windows 10 pro (64 bit) running on a dell xps 15" 4k screen 2017 laptop.

    2 votes
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  20. Your customer support chat is IMPOSSIBLE to find, sends me in endless useless circles, and redirects me to useless forum articles having no

    Your customer support chat is IMPOSSIBLE to find, sends me in endless useless circles, and redirects me to useless forum articles having nothing to do with my situation. I actually had to trick your system about my situation to get to support chat. My company pays handsomely for this software, which includes chat support, and should not have to waste time as such. We have over 150 licenses with ya'll and you left us hung out to dry. This is not acceptable customer service. Correct immediately.

    6 votes
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    Under review  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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