13704 results found

1. Premiere Pro and After Effects isn't able to be on the same version

   Premiere Pro and After Effects couldn't be downgraded or updated to the same version. I could not finish my video due to this, please fix.

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2. email phishing

   Background:
   I'm an IT Administrator. We have an administrative Adobe account and issue accounts/licenses to our users.

   Summary:
   The problem is being unable to determine if emails from adobesign@adobesign.com are really from our staff or outsiders (since all AdobeSign documents send from that address) and I've found no points (email headers, body content, metadata... etc.) from which to filter these emails in our email security system, Mimecast.

   Details:
   I know of at least one person who has created an AbodeSign with a display name that matches our company's name. When their AdobeSign emails come to our users, I want the email system to block it; however, I need to allow AdobeSign emails from our staff.

   Goals:
   1. Determine if the email is malicious or not
   2. Determine if the email was sent by our staff or not.

   Technical Limitations:
   - Because emails are sent by Adobe servers, emails from bad actors are considered legitimate.
   - Because Adobe account usernames/email addresses are omitted from the email body/headers, emails from bad actors and our staff cannot be differentiated.
   - Because the contained link resolves to Adobe Document Cloud (a login page), the link cannot be used to filter content from bad actors.
   - Because the recipient must log in in order to see the content on the Document Cloud website, our scanners cannot determine if the document contains malicious or phishing content or if the text or hyperlinked URLs within the document are lead to a malicious website.

   Workaround:
   The only workarounds I can think of are to add some kind of template text to the email body or to add a special character within the display name of every user account. These workarounds can be copied by bad actors and it would only solve problem 1, knowing if the email came from an account that we provisioned.

   Request:
   Please add the ability to configure header information or something that a user cannot see but that an email system can actionable filter on. I believe this would help aid admins and business owners defend themselves against hackers who utilize your platform maliciously.
   If there's any other option that you have to allow any non-Adobe system to monitor the opening of content hosted on your systems, please reply with that.

   Thank you

   Background:
   I'm an IT Administrator. We have an administrative Adobe account and issue accounts/licenses to our users.

   Summary:
   The problem is being unable to determine if emails from adobesign@adobesign.com are really from our staff or outsiders (since all AdobeSign documents send from that address) and I've found no points (email headers, body content, metadata... etc.) from which to filter these emails in our email security system, Mimecast.

   Details:
   I know of at least one person who has created an AbodeSign with a display name that matches our company's name. When their AdobeSign emails come to our users, I want the… more

   7 votes

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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3. Acrobat literally needs an option for editing corner of buttons...

   Acrobat literally needs an option for editing corner of buttons... I mean default button not thous we can add as icon for buttons. Right on the "Buttons Properties" window.

   Please Adobe...

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   0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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4. Cannot save PDF locally in Acrobat DC when opened from web

   When I open a PDF from Web page, it only lets me save to online storage. The save icon is greyed out. Stop trying to make me use your online storage! We do not pay for Acrobat DC to have you disable basic features like saving an unaltered pdf from my company web page.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. Adobe Sign - provide option to amend message after uploading pdf

   When using Acorbat's Adobe Sign tool to configure a document for signatures, the standard message to recipients is "Please review and sign this document." I often customize this message. However, you get only one opportunity to edit it: after clicking "specify where to sign," triggering the upload process, you cannot change the message to recipients. At that point your only options are to either (1) cancel and start the whole process over, or (2) send for signatures. I suggest that the user should be provided a second opportunity to review and amend the message to recipients after clicking to send for signatures

   When using Acorbat's Adobe Sign tool to configure a document for signatures, the standard message to recipients is "Please review and sign this document." I often customize this message. However, you get only one opportunity to edit it: after clicking "specify where to sign," triggering the upload process, you cannot change the message to recipients. At that point your only options are to either (1) cancel and start the whole process over, or (2) send for signatures. I suggest that the user should be provided a second opportunity to review and amend the message to recipients after clicking to send… more

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6. Customised email confirmation when license is removed.

   When a license is removed, the user receives an email comfirmation. Can this email comfirmation be customised?

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7. Reliable Immigration Consultancy for Abroad Settlement

   If you're having problems deciding on the best immigration consultant, BOI Services is the way to go. They are the most trustworthy consultancy that assists immigrants in settling in foreign countries and offers a variety of services such as Canada Student Visas, Permanent Residency, and much more.
   For More Info:- https://sites.google.com/view/boi-services/

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8. Overriding Adobe Preference of showing comments pane when a PDF with comments is opened

   We need a way to automatically hide the Comments pane that pops up on the right-hand side of a PDF with comments without asking users to manually change their Adobe preferences.

   I create PDF deliverables for a living and there have been situations where a client wants me to embed documents in a PDF via the Comment Tool, but they don't want the Comment pane to open when their employees or customers open the PDF.

   I have attached a screenshot of the Adobe Preference window. The preferences outlined in red are the ones that control the Comment pane pop-up. I want the ability to lock these preferences so that even if a user has these preferences enabled on their machines, the PDF I provide them overrides their preferences.

   We need a way to automatically hide the Comments pane that pops up on the right-hand side of a PDF with comments without asking users to manually change their Adobe preferences.

   I create PDF deliverables for a living and there have been situations where a client wants me to embed documents in a PDF via the Comment Tool, but they don't want the Comment pane to open when their employees or customers open the PDF.

   I have attached a screenshot of the Adobe Preference window. The preferences outlined in red are the ones that control the Comment pane pop-up. I… more

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9. Enter into one fillable field "FirstName MiddleName LastName" & have it auto populate 3 fields for First, Middle, and Last

   I'd like to be able to enter in one fillable field "FirstName MiddleName LastName" and have it auto populate 3 fields for First, Middle, and Last. Or enter into one fillable field 123456789 and have it auto populate three fields with 123, 456, and 789. I've been searching for a script to do that and can't find anything.

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10. Bug Report - Copy/Paste special characters won't work on Mac

    Copy/Paste does not work with special characters (used in Spanish, French, German, Danish etc.) anymore. Instead of letters it just leaves blank spaces in the document. Here is an example:

    Copy in Acrobat Pro DC:

    "Nous vérifions volontiers la possibilité d'une telle
    production spéciale pour le cas individuel."

    Paste in any other program:

    "Nous v rifions volontiers la possibilit  d'une telle
    production sp ciale pour le cas individuel."

    I have tested this on various different computers running macOS Monterey 12.1 and Acrobat Pro DC 2021.011.20039.

    The same problem existed before and was addressed in this bug report in June 2021:
    https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/43675632-june-2021-acrobat-update-won-t-copy-paste-special

    This is a very critical problem that needs to be fixed ASAP!
    My agency is dependent on this standard feature, as I am sure many others are!

    Thank you!

    Copy/Paste does not work with special characters (used in Spanish, French, German, Danish etc.) anymore. Instead of letters it just leaves blank spaces in the document. Here is an example:

    Copy in Acrobat Pro DC:

    "Nous vérifions volontiers la possibilité d'une telle
    production spéciale pour le cas individuel."

    Paste in any other program:

    "Nous v rifions volontiers la possibilit  d'une telle
    production sp ciale pour le cas individuel."

    I have tested this on various different computers running macOS Monterey 12.1 and Acrobat Pro DC 2021.011.20039.

    The same problem existed before and was addressed in this bug report in June 2021:
    https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/43675632-june-2021-acrobat-update-won-t-copy-paste-special

    This… more

    6 votes

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11. Bug with function bookmrk.GetByTitle. It stoped working as it should on Windows 7

    function bookmrk.GetByTitle stoped working as it should. It worked properly early. We tried to reinstall then Acrobat, but it didn't help.
    Windows 7. Acrobat Pro DC 2021.007.20102
    Error in the following VBScript:

    Set MainPartDocument = CreateObject("AcroExch.PDDoc")
    MainPartDocument.Open("C:\1\1.pdf")
    Set bookmrk = CreateObject("AcroExch.PDBookmark")
    'on the next line function returns False, although the "bookmark" exists in the file. GetByTitle actually can't get the bookmark.
    res = bookmrk.GetByTitle(MainPartDocument, "bookmark")
    msgbox res
    if res then
    msgbox "bookmrk exists " & bookmrk.GetTitle
    end if

    It looks like a bug. The problem was solved by installing Acrobat Reader on the PC additionally to Acrobat Pro. We noticed, that the problem reproduced only on PC's with Pro version only.

    function bookmrk.GetByTitle stoped working as it should. It worked properly early. We tried to reinstall then Acrobat, but it didn't help.
    Windows 7. Acrobat Pro DC 2021.007.20102
    Error in the following VBScript:

    Set MainPartDocument = CreateObject("AcroExch.PDDoc")
    MainPartDocument.Open("C:\1\1.pdf")
    Set bookmrk = CreateObject("AcroExch.PDBookmark")
    'on the next line function returns False, although the "bookmark" exists in the file. GetByTitle actually can't get the bookmark.
    res = bookmrk.GetByTitle(MainPartDocument, "bookmark")
    msgbox res
    if res then
    msgbox "bookmrk exists " & bookmrk.GetTitle
    end if

    It looks like a bug. The problem was solved by installing Acrobat Reader on the PC additionally to Acrobat Pro. We noticed,… more

    3 votes

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12. Keine Rückfrage beim Abspeichern

    Ich arbeite oft mit Ihrem Reader und nutze da auch die Kommentarfunktion. Mir ist aufgefallen (so erschien es mir zumindest), daß ich beim Schließen durch das "x" rechts oben vom Programm nicht immer gefragt werde, ob ich die Änderungen abspeichern möchte. In dem Fall, in dem mir das passiert ist, hatte ich nur innerhalb eines einzigen, bereits vor dem Öffnen bestehenden Kommentars Änderungen durchgeführt. Diese sind dann verloren gegangen. Vielleicht kann man das ja ändern, damit so etwas nicht auch anderen Usern passiert. Denn möglicherweise merken manche User nicht mal, daß Sie etwas verloren haben, weil ihnen gar nicht auffällt, daß sie dieses Mal nicht vom Programm gefragt wurden - das wäre dann unter Umständen noch ärgerlicher. Denn wenn man überhaupt nicht weiß, daß wichtige Dinge verloren gegangen sind, ist das schlimmer, als wenn man es weiß. Denn da kann ich diese Dinge zumindest noch einmal nachtragen.

    Ich arbeite oft mit Ihrem Reader und nutze da auch die Kommentarfunktion. Mir ist aufgefallen (so erschien es mir zumindest), daß ich beim Schließen durch das "x" rechts oben vom Programm nicht immer gefragt werde, ob ich die Änderungen abspeichern möchte. In dem Fall, in dem mir das passiert ist, hatte ich nur innerhalb eines einzigen, bereits vor dem Öffnen bestehenden Kommentars Änderungen durchgeführt. Diese sind dann verloren gegangen. Vielleicht kann man das ja ändern, damit so etwas nicht auch anderen Usern passiert. Denn möglicherweise merken manche User nicht mal, daß Sie etwas verloren haben, weil ihnen gar nicht auffällt,… more

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13. Mark up

    I would like to be able to write on the file. The highlighter tool is chunky and not great for writing sentences. It would be helpful for me to use a pen tool to write sentences in the margin rather than simply type it in.

    2 votes

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14. laxman
    1 vote

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    0 comments  ·  Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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15. split PDF by bookmark level of choice

    At present it is only possible to split a PDF by top level bookmark; it would be great to have the option to choose the bookmark level (e.g., if there are nested bookmarks in a document). There are PDF editors around that do have this option.

    5 votes

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16. Due to new RBI guidelines in INDIA, Auto payment fails. You Must include GOOGLE-PAY OPTION in payment methods

    You must include GOOGLE-PAY Option in payment methods

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17. Cannot extract the embedded font "[...] Rubik-Light". Some characters may not display or print correctly.

    Dear Adobe support,

    There've been numerous bug reports on very similar font issues like mine in the past, but this bug here can be reproduced so easily, that I need to get the word out to you.

    Bug Description:

    I'm running a windows 10 pro x64 machine with InDesign CC (17.0.1 x64) to create pdfs. For viewing I rely on Acrobat Pro DC (2021.011.20039), but I keep getting this bug constantly (even with the standard Reader and on Mac!).

    The important point now is the use of the font style called Rubik Light, because every single time I make use of it I get the same error (Did a test series on that). I installed this font style (.ttf) from two different sources (Google Fonts & GitHub), but it didn't make any difference at all.

    Displaying such pdfs in browsers like Chrome or Firefox however works just fine. Please help me with this.

    Kind regards
    Sebastian

    Dear Adobe support,

    There've been numerous bug reports on very similar font issues like mine in the past, but this bug here can be reproduced so easily, that I need to get the word out to you.

    Bug Description:

    I'm running a windows 10 pro x64 machine with InDesign CC (17.0.1 x64) to create pdfs. For viewing I rely on Acrobat Pro DC (2021.011.20039), but I keep getting this bug constantly (even with the standard Reader and on Mac!).

    The important point now is the use of the font style called Rubik Light, because every single time I make use… more

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    3 votes

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18. pdf api to create accessiable pdf files from an HTML

    provide a pdf api / code library to create accessiable pdf files from an HTML programmaticaly via c# and other languages.
    Use case companies and organizations who has systems which renders officialy pdf files like syllabus, invocies and etc and need them to be fully accessible for people with disabilities.

    2 votes

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19. Cannot access Adobe Acrobat DC

    I have an Adobe Acrobat DC account but when downloading it goes to Pro and thus with no account in it does not allow pdf to print or any
    other functions. gravelywillb@aol.com

    2 votes

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20. Send For Signature Bugs for Dropdown Fields

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    1 vote

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    0 comments  ·  Fill & Sign  ·  Edit…  ·  Delete…  ·  Admin →
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