12375 results found
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Snapshot of PDF page for export to JPG has bugs
If you open those files in Acrobat, and use the snapshot feature, then "control-a" to select everything, you will see differences in each one. In each case, on the right side, the app selects more than it should be selecting. For example, the sample with inset and color has a small band of white on the right side that is included in the selection that should not be. This was a bug in Acrobat 9. I was hoping to find this problem fixed in this version, but it is not. I only discovered this recently, because I started adding background…
1 vote -
Does acrobat have access to my computer?
Whenever I use acrobat, my mouse seems driven by commads - not mine - to do things in acraobat. Things like scrolling, moving mouse, opening other windows in acrobat. Is it a ghost or is it Adobe?
1 voteHi,
I am afraid, Acrobat can not be responsible for this abrupt behavior. Please
do a virus scan on your machine. Let us know if that helps.Thanks
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Adobe Sign Signature Block Email Setting
Once someone enters a global signature block in Adobe Sign under Email Settings you need to make sure to not smash all the words together. If someone puts a new line in the signature block preserve that structure, such as:
Phone
Email...
Not PhoneEmail...1 vote
Amboo Srivastava
responded
Thanks for reporting this issue. We would take a look at this. Can you please post a screenshot of the problem?
Thanks,
-Amboo -
1 vote
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A document where images cannot be screenshot to be searched for on google images or way to alter our images so same images don't come up
I need to be able to create a document where the images we include can not be screenshot and the searched for in google image search (thus enabling the person I am sending the PDF to to go to competitor websites who have the same images as us). So either no screenshot allowed or the ability to change the images we have sufficiently that google image will not find it.
1 vote -
UI Scaling on Surface Pro needs attention
I am using Adobe Acrobat on a Surface Pro 2. The scaling is horrible, with dialog boxes too big for the screen and options inaccessible. I gather the height of the Surface Screen is not within your specification. Please can you enhance the dialog boxex so they display fully on the screen. I also use Captivate and this is fine. Dialog boxes display properly.
1 voteHi,
Since we haven’t got further updates from you on this. We are closing this issue for now.
Please reach out to us again if you have further concernsThanks
Ayush -
redaction
When saving a redacted file, the option to for "redacted" to NOT be added to the end of the file name.
1 vote -
Bug on Redacted Information
I have received a redacted contract on Adobe Acrobat Standard DC that I use on Windows 7. When I hold down ctrl and scroll in (to zoom) the redacted information flashes and I can see what information is blacked out. I think the information should be securely blacked out so there is no possibility of obtaining that information.
1 vote -
Product is a total pile of ****. Why do I have to wait "while the document is being prepared"? Is it unprepared. Fix it.
Go out of business. You products suck. Every "upgrade" is a downgrade.
1 voteI am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?
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Cannot email a .PDF when Photoshop or Illustrator are open.
Windows 7
MS Outlook 2003
Adobe CC1 vote -
"Print as Handouts" feature
A "Print as Handouts" feature similar to the 2x6 feature in Microsoft PowerPoint. It is common for lecture slides to be released as single slide per page pdf documents, rather than the original PPT file. Because of this, you can only choose to print a number of pages per page (slides per page) in Adobe Acrobat but there is no option, like in powerpoint, for handouts (that is, have 3 slides/pages on the left side of a sheet and 3 boxes to the right that are blank with ruled lines on it for taking notes).
1 vote -
Overly invasive
Acrobat DC came pre-installed on my new computer at Christmas. I don't need to use it very often. However, when I do, my firewall software goes ballistic with requests from Acrobat for access to programs and resources I consider it has absolutely no business with. I am constantly denying requests. I have recently downloaded and I'm currently testing another PDF reader. Acrobat has become intolerable. Thanks, but no thanks. Sean
1 voteMarking this issue as resolved as there is no response from the user.
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an old glitch remaining...
The rectangle of the update in Adobe Acrobat DC latest version still shows the black pixellated contour surrounding the header.
1 vote -
Background colour in file disappears in Adobe Acrobat Pro DC
Customer sent in a business card as a pdf file. I open the file in Adobe Acrobat 10 is shows the complete card with colored background. I open the same file in Adobe Acrobat Pro DC and the coloured background is no longer there and will not print as part of the card. If i open the said file in Illustrator and resave it as a pdf, it appears on Acrobat DC. This situation has occurred 3 or 4 times since getting DC approx. 1 month ago. Not very confident in Adobe DC printing what is in file.
1 vote -
BUG: Combine files into single PDF does not work
Acrobat Pro DC 2017, Mac running Sierra 10.12.6. Starting with three single-page PDFs created out of Illustrator. Create>Combine files into single PDF, Add open files creates a single page file of the second file added, ignoring the additional two files. If I do not have the files open and use Create>Combine files and navigate to the files in the Finder, nothing happens at all. No error messages, no crash. As always, these commands work fine in Acrobat Pro XI.
1 voteThanks for confirmation. We are closing this case from our end.
Feel free to open a new case, if you face any issues.Thanks
Tanvi -
Remove extra spacing and lock icon from annotations (Comments) pane
In Adobe Acrobat DC Comments, the Lock icon adds unnecessary space to the already inefficient spacing (even without the lock, for some reason a lot of extra spacing was added). Is there a way to compress the spacing and/or remove the lock icon, which was never shown in previous versions of Acrobat? If not, the result of our company switching to acrobat DC is a reduction in productivity.
1 vote -
Missing file opens at Computer Startup
When starting my computer Acrobat DC Pro opens looking for a missing file.
1 vote -
slider
Before upgrading Adobe Acrobat XI Pro I had a scroll bar on the right side of the File (Adobe old.jpg) screen. After update it disappears (Adobe file new.jpg) or is in the form (Adobe new1.jpg).
1 voteHi,
Since we Haven’t Heard back from you for so long, We are closing this issue.
Please feel free to reach out to us for any other concerns if you have,
Thanks
Ayush Jain -
BUG: Date field in Word not converting to PDF correctly.
I created a date field, called VersionDate, as a Custom Document Property in Word. The field is displayed in the document footer. When I converted the document to PDF, the date changes from July 25, 2017 to July 24, 2017. I tried converting from Word plugin, Acrobat DC, and the Adobe PDF Services website, and each one sets the date back one day, but the Microsoft plugin also changes the format (from July 25, 2017 to 7/24/2017 (especially annoying since Australia does not use the U.S. date format).
1 voteHi Gabreille,
If you open your Word document and go to Print Preview mode (Word→Print, select any printer and check the preview), you can see that the date changes to one day back. Adobe Acrobat has not come into picture till this point. It is the custom date field that is behaving incorrectly in Word.
Thanks,
-amboo -
More Options for Combine Files tool
There needs to be more options in the combine files tool, such as having multiple images per single page.
1 voteHi
We have taken your feature request. It is under review.
Thanks
Tanvi
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