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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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13602 results found

  1. Adobe 19.010.20098 has startup problems and freezes (not responding)

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  2. I was previously able to sign documents using a saved image via the fill and sign feature. I have now installed DC and when i open the fill and sign feature, I am able to add text to a PDF document but when i click the 'Sign' button, my saved signature images do not load. The box which is supposed to contain the signature images shows up but there is no content in it.

    This is happening with multiple docs. I was able to use this feature without any trouble until a few days back.

    5 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reporting the issue. Can you please provide us some more details :

    1. Please make sure you are on the latest version of Acrobat. To check go to Help > Check for Updates.
    2. Are you observing a blank Sign drop down in Fill and Sign app?
    3. Are you able to use the Adobe Sign application?
    4. Can you please try signing out and then signing in to Acrobat?
    5. Are you under some network/firewall restrictions? If yes, can you please disable them and try again.

    Regards,
    Sandeep Grover

  3. I have just installed Adobe on a new PC and it no longer fills in the subject line in my EMail.

    This is most frustrating as all the previous versions of Adobe Reader that i have used have done this automatically, with the name of the File I'm sending.

    Filling in the subject line in a 100 plus Accounts Emails is a non trivial exercise, as i use the Subject line as a sorting mechanism and it needs to be entered identically every time for each client.

    5 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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  4. I just had my computer repaired which required a migration of my old computer SSD to a new SSD. Before that, I used to be able to open up several PDF files at the same time in their own window, which is how I like to work as I frequently have to review multiple documents at the same time. I would like to know if that option still exists and if not I would like it back please.

    Also, the icons have changed on my desktop (why; that was your brand and was easy to depict from other doc files?).

    5 votes

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    0 comments  ·  Other  ·  Admin →
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    I am sorry for the inconvenience you are facing.
    For openign several PDF files at the same time in their own window you can
    1)open the preferences box by going to edit menu > click on preferences or by pressing ctrl+k
    2) In categories select ‘General’
    3) In basic tools uncheck ’Open documents as new tabs in the same window.

    For “fit a page to the full Adobe view screen” you can
    1) Right click and select ‘Document properties’
    2) Click on Initial view tab and select your preference in ‘Layout and Magnification’

    I hope this will help you.

  5. Unknown error when trying to insert a signature.

    "Operation failed because Adobe Acrobat encountered an unknown error."

    I've closed the program and restarted my computer but the error persists.

    5 votes

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    Hi,

    Thanks for reporting the issue to us and sorry for the inconvenience caused to you.
    This looks like a PDF specific issue. Can you please try to edit the same PDF file using Edit app. Let us know how it goes.

    Also it will be great if you can share the PDF file with us.(Mail to sagrover@adobe.com)

    Regards,
    Sandeep Grover

  6. Text spontaneously disappears after leaving the page and scrolling back to it. The text fields still exists and some letters stay visible, but the other letters have disappeared.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

  7. You should be able to license Adobe on more than two machines. I may be working from the office, from home, or on a portable device when I travel. The default should be at least three devices (by comparison, Microsoft's license allows one user to use 5 devices).

    At a minimum, you should be able to assign devices to users. I have a license for myself and a license for my assistant. My assistant only works in the office. I am paying for two users which should allow me to install on four computers. I should be able to decide…

    5 votes

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  8. Currently Default dictionary lookup is Dictionary.com but there should be a feature to change that default lookup to any other offline Dictionary Service Provider.

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  9. I have Microsoft Outlook and I send all my PDF attachments thru this email. Your October 2018 update no longer recognizes Outlook default that automatically sends an attachment to an email.

    Now we must every time get diverted and click on attachment and continue to attach every single PDF in an email to Outlook. This creates a lot of work for no valid reason. EVERY user of Outlook is now going thru these extra steps for no valid reason. STOP IT.

    I am surprised that Adobe management who probably use Microsoft Outlook have themselves not wondered why they are now…

    5 votes

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  10. The Calculate tab does not appear in my Properties dialog boxes for only text fields and dropdown boxes

    5 votes

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    2 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    Please share the acrobat version you are experiencing this issue with. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

    Also, can you please try it another PDF file and confirm that this is not file specific.

    -Bhavna

  11. When I click, "edit PDF" adobie automatically tries to recognize all the text on the document.

    It fails and shreds the text into what looks like hieroglyphs.

    Why is this the default?

    I just want to add a picture, why is it forcing me to recognize all the text in my document?

    5 votes

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  12. where is the typewriter? I have windows?

    5 votes

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    1 comment  ·  Commenting  ·  Admin →
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  13. Adobe sign not working for 2 days now! Last Adobe rep said system was under maintenance?? This can't be right. I'm dead in the water without this!

    5 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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  14. You used to be able to click on Draw Line and it would remain on until you clicked it off. Please bring this back. It is a pain to keep having to clicking every time you draw a line.

    5 votes

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    Resolved  ·  1 comment  ·  Commenting  ·  Admin →
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  15. Aside from "My Drive" storage, "Team Drive" should be implemented also. A company like ours is currently using Google Team Drive only which I believe many companies also uses the same cloud storage.

    At the moment our licenses are of no use since we cannot integrate our Acrobat DC with TEAM DRIVE. Appreciate if you can please look into it with priority.

    5 votes

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  16. When I double click the comment box in the right column so that I can select it (to copy and paste) the text becomes so tiny that it's illegible.

    5 votes

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    1 comment  ·  Commenting  ·  Admin →
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  17. There is a bug in this software that does not allow you to save the document. A blank window pops up and nothing shows, i.e. where the file could be saved. Only after several attempts does the "save as" window fully show up. What is the solution for this bug?

    5 votes

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    1 comment  ·  Other  ·  Admin →
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    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

  18. When you have 500+ comments/corrections its time consuming to have to right click to mark each one. It was MUCH better before when you just marked the box.

    5 votes

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    0 comments  ·  Commenting  ·  Admin →
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    In the latest update of Acrobat DC, we have modernize the commenting experience and at the same time, made it very clean and intuitive to use. As part of that, the checkbox is moved to the right click menu of the comment.

    Open comment>Right Click>Add Checkmark

    Please also note that both the sort and filter options are available for the check mark.
    We are sorry for the inconvenience caused and will consider adding the check mark by default for future updates of Acrobat DC.

    However there is one workaround to make the checkbox appear in one step by using the keyboard shortcut SHIFT + K .

  19. Allow users to set the default printer to an actual physical printer rather than having Adobe continually default to "printing" to pdf. Multiple times a day I have to "re-set" my printer preference from "PDF" to the physical printer. After a few hundred times, I find myself deeply irritated with Adobe engineers and designers.

    5 votes

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    2 comments  ·  Printing  ·  Admin →
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  20. The older versions I could just highlight something, now I am forced to highlight and then enter a comment or manually close the comment box. Also, why can I not pin the comment features (box, arrows, text) to the task bar like you use to be able to?

    Thank you,

    5 votes

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    0 comments  ·  Commenting  ·  Admin →
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