1553 results found

1. Usability

   My attempts to use Acrobat were the most frustrating experience of my 31 years on Macs. The program crashed constantly. Simple operations proved to be obtuse and non-intuitive and the layout of the tools, together with the process of interacting with the program, is very badly thought out. The tools page opens a page of cheesy icons resembling something from a children’s book, and why, for example, would anyone hide the ability to insert a rectangle under ‘comments’? Crazy.
   I spent almost a whole day (consulting Adobe help files and online sources) just trying to bring an image to the front. I had to give up in the end because absolutely nothing worked and why does a PDF program not accept imported PDF images? PNG and jpegs work OK.
   The play buttons for audio annotations, with their thick bounding boxes, are HORRIBLE. There appears to be no way of constraining the aspect ratio of dragged-out shapes and attempts to refine them after placement just distort the whole icon.
   Custom icons using posters only appear to work with WAV files but MP3 is the most common online format by far.
   Altogether a really nasty program. Sorry,

   My attempts to use Acrobat were the most frustrating experience of my 31 years on Macs. The program crashed constantly. Simple operations proved to be obtuse and non-intuitive and the layout of the tools, together with the process of interacting with the program, is very badly thought out. The tools page opens a page of cheesy icons resembling something from a children’s book, and why, for example, would anyone hide the ability to insert a rectangle under ‘comments’? Crazy.
   I spent almost a whole day (consulting Adobe help files and online sources) just trying to bring an image to the… more

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   Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we haven’t heard back from you for so long, We are closing this thread.

   If you still face any issue, do let us know

   Thanks
   Ayush Jain

2. Zoom Tools

   Where did the zoom tools go? They used to be visible in the main tool bar... I mean, I get there are other ways to zoom in and out of my pdf, but why remove such a common functionality? Please bring them back.

   29 votes

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   Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Thanks for Reaching out to us for your concerns.
   We have not removed the zoom tools from the main toolbar and those are already there.

   I assume you might have undocked the Toolbar so you may be getting a black floating window over the document area which would be having the zoom tools.

   I would request you to kindly Dock it back to the Main toolbar by clicking the rightmost icon from that floating window.

   Also, if this is not the case i would request you to kindly do a right click on your main toolbar and select “Reset Toolbar” from the context menu. (This way your main toolbar will get back to the default state which would anyways be having the Zoom tools.

   Let me know if this fixes your concern

   Thanks
   Ayush Jain

3. Oversimplified or just not user friendly?

   This is just a general reflection that I, as a occasional user to Acrobat DC, no longer understand how simple things like draw lines and write text on a existing PDF work. More complex things like sign, sharing etc - functions that I don't have any interest in using, is easier to understand. Is this really the functions the ordinary user wants? Or is Acrobat no longer a tool for me?

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   Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we haven’t heard back from you for so long, We are closing this thread.

   If you still face any issue, do let us know

   Thanks
   Ayush Jain

4. I hate everything about the acrobat pro DC menus

   So far I hate everything about the acrobat pro DC menus and it has been 2 years, I keep hoping for an update backward for the old menu.
   Changing the way pdf are managed and adding additional features, is great but why would you change menus commands and locations.
   We are all using computers not tablets, and the so called lighter theme sucks.

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5. Bug Report: Viewing pdfs from task bar

   1. Viewing pdfs from task bar flickering

   2. After minimizing the opened pdfs, I try to go to the task bar to view the 4 or more pdfs that I have running. It wont view all of them (flickers the images) so I cant select the one to open up when I hover over the icon in the task bar until after several tries?

   3. Windows edition: Windows 7 Professional, Service Pack 1
      Adobe Acrobat Standard DC Version 2019.010.20091

   4. Expected result: Show opened pdfs when hovering over task bar Adobe icon.

   5. Observed result: Place pointer over Adobe icon in task bar flickers opened pdf images, until after several times replacing pointer over image.

   1. Viewing pdfs from task bar flickering

   2. After minimizing the opened pdfs, I try to go to the task bar to view the 4 or more pdfs that I have running. It wont view all of them (flickers the images) so I cant select the one to open up when I hover over the icon in the task bar until after several tries?

   3. Windows edition: Windows 7 Professional, Service Pack 1
      Adobe Acrobat Standard DC Version 2019.010.20091

   4. Expected result: Show opened pdfs when hovering over task bar Adobe icon.

   5. Observed result: Place pointer over Adobe icon in task bar flickers opened… more

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6. Cursor not accessibility friendly for visually impaired

   I am visually impaired and have implemented the Windows accessibility features that allow me to make my mouse pointer dark, inverted and larger, so that I can more easily locate the cursor on the page. However in Adobe Acrobat DC, your default cursor does not allow this Windows feature to carry over. Honestly it is terrible and should really be fixed to be at least darker, larger and bold so that visually impaired clientele can use your products.

   9 votes

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7. Fit to Page preference not working when open a pdf

   Every document I open I need to fit to page manually. I have my preferences set to fit page, but it isn't working. Before the update it worked fine.

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8. Home/Tools/Document Tabs are intrusive and annoying

   It's pointless to customize and 'show' tool icons in the toolbar, because those tools that I want and use are hidden under the 3 dots. And that happens because Home, Tools, Document, and My Account is stuck permanently and uselessly in the toolbar.

   I have set the program to open multiple files in separate windows, so I don't need the Document tab. The Tools sidebar can be opened by clicking in the margin at the edge of the window, so I don't need that. And if users need to open and close files within the program (can't understand why), then put a non-intrusive Home button somewhere that doesn't eat up needed space in the toolbar. Idea: Make those tabs disable-able so we can use the toolbar for what it was originally intended.

   It's pointless to customize and 'show' tool icons in the toolbar, because those tools that I want and use are hidden under the 3 dots. And that happens because Home, Tools, Document, and My Account is stuck permanently and uselessly in the toolbar.

   I have set the program to open multiple files in separate windows, so I don't need the Document tab. The Tools sidebar can be opened by clicking in the margin at the edge of the window, so I don't need that. And if users need to open and close files within the program (can't understand why), then… more

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9. Fit page to window

   New update moved the fit page to window button to a hidden drop out floating toolbar. I use this tool and family of tools every time I am in Acrobat I should have the option of making always visible is the top docked quick tools toolbar like it was in the previous versions just the other day.

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10. Strumenti

    se fosse possibile scegliere la dimensione (Grande o Piccolo) delle icone degli strumenti o ridurre lo spazio fra una e l'altra in quanto troppo ingombranti (ne ho circa 40 preferite), sarebbe comodo anche se andassero su 2 righe ma farebbero rimpicciolire l'area di visualizzazione del pdf, inoltre, se fosse possibile, cambiare alcune icone in modo da far capire meglio a cosa corrispondono. Ad esempio l'anteprima separazione è troppo simile a quella di ottimizzazione pdf. la conversione colore era molto più immediata quando era colorata. La frecciata per far accedere ai pannelli di navigazione dovrebbe sempre essere aperta e, semmai, ritrarla se necessario. Il pulsante "condividi", in alto a destra, ridurlo solo a icona o meglio poter scegliere di averlo o focone la campanella e l'aiuto.
    Per me rispetto all'Acrobat XI nella gestione strumenti si è fatto un passo indietro.

    Saluti

    se fosse possibile scegliere la dimensione (Grande o Piccolo) delle icone degli strumenti o ridurre lo spazio fra una e l'altra in quanto troppo ingombranti (ne ho circa 40 preferite), sarebbe comodo anche se andassero su 2 righe ma farebbero rimpicciolire l'area di visualizzazione del pdf, inoltre, se fosse possibile, cambiare alcune icone in modo da far capire meglio a cosa corrispondono. Ad esempio l'anteprima separazione è troppo simile a quella di ottimizzazione pdf. la conversione colore era molto più immediata quando era colorata. La frecciata per far accedere ai pannelli di navigazione dovrebbe sempre essere aperta e, semmai, ritrarla… more

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11. Shortcut to Refresh/Reload PDF while working with LaTeX

    Brief title for your desired feature: Refresh/Reload PDF

    How would you like the feature to work? A keyboard shortcut or button that reloads the PDF currently being viewed.

    Why is this feature important to you? I work with LaTeX a lot and the Acrobat Reader is the best PDF reader out there, but I frequently recompile a document and always have to close and reopen it to get the latest version. This is a hassle that could be made easy with a simple keyboard shortcut.

    12 votes

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12. Size Customization for MAC OS

    When opening a PDF with Adobe Acrobat Pro on a Mac, have an option to let the customer decide the default opening size. Right now, the application opens to FULL SCREEN, when it would be much more convenient to have the opening to a smaller size, such as 100% of the page width (such as 8.5 "). When working on more than one document and opening the PDF to check a point, it is very annoying to have the PDF load in full screen, blocking all other things on the desktop, including the customer's primary document.

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from you for so long, We are closing this thread.

    If you still face any issue, do let us know

    Thanks
    Ayush Jain

13. Permanently hide Navigation Pane

    Adobe, please give users the option to permanently hide the Navigation Pane. I have to click the arrow on every single doc I open in order to hide it! Give me a simple option to disable that stupid pane. Do a google search on this and you'll find countless users asking for the same thing...since the last 5 years. Fix it already!

    19 votes

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14. Time saving toolbars

    Give us more useful Toolbar with plenty of stuff - must make endless useless clicks to access simple things. Just to Open a page needs 2 clicks! This wastes time. Hover over text that fan open files would help.

    This is a terrible product to use - thank goodness for the free stuff Foxit and PDF Creator. Not user friendly and pro-production at all.

    261 votes

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    Under review  ·  31 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. Missing Zoom

    Did you already notice that in Acrobat / Adobe Reader there is now no way to zoom the document, except with a mouse click on the corresponding buttons? Previously, as in Indesign and Photoshop, you could use Space + Alt + Control and Mouse Action to select areas or Zoom by Alt + mouse wheel.
    It would be nice if these possibilities are finally reactivated!

    8 votes

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16. Acrobat Pro DC crasches when dragged tot external screen

    On Macbook Pro, OS Mojave: when Acrobat Pro DC starts it's always at the main 15" screen of the Macbook when i simply want to drag the window to my external 27" screen (LG) it crashes instantly. Note that that it does not matter if Acrobat is in fullscreen or regular floating screen modus. I also tried to move the screen by using the Mac OS Mission Control but Acrobat crashes anyway. After crashing i get only the error report: "Acrobat has stopped unexpectedly"'.

    1 vote

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Thanks for confirming that the issue is fixed now.
    So i am closing this thread now.

17. Page Navigation

    When using the arrows to scroll page by page through a file, the navigation arrows jump back and forth across the top of the page if the length of the page title differs, making it impossible to quickly click through the document without chasing the arrows around. This is a clear oversight and design flaw.

    4 votes

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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Thanks for reaching out to us .
    Could you please send a Sample file and possibly a video recording of the screen explaining the issue so that we can understand it better.

    You can send it at ajain@adobe.com

    Thanks
    Ayush Jain

18. new measure tool is useless

    I want my old desktop downloaded 2011 version back with all of the functions intact. Paying an annual subscription for less functions and usability is garbage. We are a construction company that gets hundreds of project drawings in pdf format from owners and contractors. The new measure tool is one of my biggest complaints about the updated software. The measure tool basically has 1 function and it never works properly. If you do not have an original CAD or DWG file and the software to support it you cannot measure anything properly. I can no longer check or measure angles in degrees, I cannot check for 90 square, I cannot input proper scaling. I do not see where or how to set up to measure radius. Where we used to be able to resolve issues or questions in minutes we now have to wait days for RFI responses to come back from architects. This is not an increase in efficiency. I want my old version back please or give us everything the old downloadable software had. The tools now are very limiting for our field of work. Architects typically do not release their DWG files to contractors. Is there a different subscription other than Pro DC that has tools geared more towards the construction industry and construction drawings? Maybe I am just missing it all together and it's all in there and I can't figure the new system out. If so please help!!!

    I want my old desktop downloaded 2011 version back with all of the functions intact. Paying an annual subscription for less functions and usability is garbage. We are a construction company that gets hundreds of project drawings in pdf format from owners and contractors. The new measure tool is one of my biggest complaints about the updated software. The measure tool basically has 1 function and it never works properly. If you do not have an original CAD or DWG file and the software to support it you cannot measure anything properly. I can no longer check or measure angles… more

    7 votes

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19. unsupported fonts

    there are lots of fonts that become nonsense symbols when we open a PDF...it would be handy if we could back our, right click and open a PDF as an image, then it would not be an issue.

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from you for so long, We are closing this thread.

    If you still face any issue, do let us know

    Thanks
    Ayush Jain

20. Adobe Acrobat Standard DC Single Page View Shortcut Button Not Working

    Adobe Acrobat Standard DC Single Page View Shortcut Button Not Working. It does nothing when I hit it. Please fix.

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    Need Info  ·  3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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