3223 results found

1. On the admin console, I would like the administrator to be able to resend a verification and password reset email to the users.

   On the admin console, I would like the administrator to be able to resend a verification and password reset email to the users.

   23 votes

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2. save and save as function

   save and save not working

   File >save > and you get a empty window with no function or options.

   when you try to use the save or save as function from the menu you have an empty window with no functions or options so you cannot save. I trick the system by doing a reduce file.... Mac OS Mojave 10.14.06 it is annoying.

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   4 votes

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3. why i cant use my highlight pen

   the highlight pen do not work

   1 vote

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4. After issuing a Rebuild index adobe Acrobat does not close and stay open

   Hello,

   I fully understand, if I click on an a .pdf file Adobe acrobat application will open and runs my task and after that I may close that pdf file and open another PDF file... But I don't know why after running a .bpdx fule which is just for Rebuilding an index windows stays open and does not close and end the application. This causes problem with my scheduled task that I run at midnight as follow:
   1. move and copy some file.
   2. Stop the dropbox after re
   3. run the rebuilding of the indexes
   4. Start the Dropbox.
   this scheduled task fails each time because step number 3 does not end and my dropbox does not start.
   We are having more than 30,000 pdf files that we have to rebuild index for all of them each night at the middle of the night. because running it may take a while 2-3 hours. We need to do that because the built indexes will be propagated to 5-6 desktop, due to failure of scheduled task that does not start the dropbox, next morning we have to start the dropbox manually which slows everybody down till all the indexes are propagated to all the computers.

   Either stop/end/exit Adobe.exe after the Rebuilding of the index and close the Adobe Acrobat application or allow and add a parameter like /Exit, /End /Stop that application can be stopped.

   I am running a command like this:
   C:\Dropbox\Processed\ZCats\PriAuth.pdx /rebuild
   That causes problem and keeps the Adobe.exe stays open with a dialog windows and me next stop does not start.
   Regards,
   Jeff P.

   Hello,

   I fully understand, if I click on an a .pdf file Adobe acrobat application will open and runs my task and after that I may close that pdf file and open another PDF file... But I don't know why after running a .bpdx fule which is just for Rebuilding an index windows stays open and does not close and end the application. This causes problem with my scheduled task that I run at midnight as follow:
   1. move and copy some file.
   2. Stop the dropbox after re
   3. run the rebuilding of the indexes
   4. Start the Dropbox.… more

   2 votes

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5. I want to STOP the Adobe screen pop up.

   I'll make this simple and plain. The pop ups make me want to NEVER sign up for Adobe

   22 votes

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6. Add support for the Data URL scheme

   Currently, embedded links which use the Data URL schema are blocked by Adobe Acrobat even when adjusting security settings. Adobe Acrobat doesn't need to support reading these links as they're simply opened in a browser, but we need Acrobat to stop blocking these links. I've attached an example PDF with an embedded data url.

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   7 votes

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   Under review  ·  Adminsagrover (Admin, Adobe) responded

   Thanks for reporting the issue. We are looking into it and will keep you posted in case of any updates.

   Regards,
   Sandeep

7. Covert .xml

   When trying to convert .xml to PDF not covert properly. also know that this functionality/feature was diasble after acrobat version 10.

   1 vote

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8. Bug: “Create Contents item for link annotation” fix fails!

   If we create a tagged PDF from InDesign, the contents item for hyperlinks is missing. This can be fixed with Acrobats single preflight fix: Create Contents Item For Link Annotations.

   However, this broke already in 2019 and still is broken in 2020!
   In 2018 it works in one go.

   In 2019 and 2020 we have to run it is many as five times before it is actualy applied!

   We save the document each time under a different name, sometimes the third time we run the fix it sticks, sometimes after five times, sometimes not at all.

   Now we heard this from our many clients (councels, government agencies) as well. They all roled back to 2018 with our support, as roling back is not easy as it can not be done from the CC app.

   Testing again in 2018 and it works fine.

   Updating again to 2020 and it is broken.
   We now use Callas PDF Toolbox v9 to fix it

   This is very, very BAD as it prevents creatinf fully Matterhorn compliant Accessible PDF’s.

   If we create a tagged PDF from InDesign, the contents item for hyperlinks is missing. This can be fixed with Acrobats single preflight fix: Create Contents Item For Link Annotations.

   However, this broke already in 2019 and still is broken in 2020!
   In 2018 it works in one go.

   In 2019 and 2020 we have to run it is many as five times before it is actualy applied!

   We save the document each time under a different name, sometimes the third time we run the fix it sticks, sometimes after five times, sometimes not at all.

   Now we heard this… more

   2 votes

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   Need Info  ·  1 comment  ·  Other  ·  Delete…  ·  Admin →
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9. Ruler tool

   Can you please add a ruler tool. One which you could click on and it would go across the screen. If you could have it utilize the up and down keys to control it's movement, that would be great. Our firm receives a lot of lists in adobe pdf. form and it would help us keep track of where we are as we go through the pdf list.

   Thank you.

   2 votes

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10. Adobe Enterprise / Domain Claim

    When you claim a domain through the Adobe Enterprise Admin portal, please allow the administrator the option to be able to prevent users from spinning up Adobe Personal ID's to get access to services using an email address that is registered to the domain(s) that you claimed.

    6 votes

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11. Allow users to delete their old stored payment method

    As an Acrobat DC subscriber, I'd like to be able to delete old payment methods tied to my account.

    Currently users have to reach out to Adobe support, and the process takes 5-7 business days - which is absurd is 2020. Every other subscription software allows the user to fully manage saved payment cards except Adobe

    1 vote

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12. Recently any optimized or extracted pdf generates a cannot find or create the font XXXXXX+ArialMT.

    Bug? Recently any optimized or extracted pdf by Standard DC generates a cannot find or create the font XXXXXX+ArialMT. Some characters may not display or print correctly. I've only been working with map pdfs produced by ArcGIS, but some of these are new and some quite old and I've never had this problem before. They seem to display properly but it is so annoying to have to click through the warning every time. The XXXXXX differs every time.

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    1 vote

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13. Measure on IOS. For iPad Pro

    I need to be able to open plans and make measurements on those pdf plans in scale on my IPad

    6 votes

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14. Adobe PDF Print needs a PDF/UA option

    We need to be able to save WCAG compliant, semantic HTML files (e.g. from Firefox) as PDF/UA, but Adobe PDF does not offer this option. Saving as PDF/A does not produce a tagged (UA) file.

    Adobe's pdf print gadget should use the browser accessibility tree, and tag the PDF accordingly.

    PDF/UA has been an ISO standard since 2012. WCAG 2.1 was finalized in 2019, and WCAG 2.x compliance is now mandatory for public sector procurements in North America, the EU and various other jurisdictions.

    What on earth is going on with your accessibility roadmap, Adobe? Apart from Acrobat on Windows, Adobe's PDF tools are not compliant with accessibility standards. Are you waiting for your customers to get sued?

    We need to be able to save WCAG compliant, semantic HTML files (e.g. from Firefox) as PDF/UA, but Adobe PDF does not offer this option. Saving as PDF/A does not produce a tagged (UA) file.

    Adobe's pdf print gadget should use the browser accessibility tree, and tag the PDF accordingly.

    PDF/UA has been an ISO standard since 2012. WCAG 2.1 was finalized in 2019, and WCAG 2.x compliance is now mandatory for public sector procurements in North America, the EU and various other jurisdictions.

    What on earth is going on with your accessibility roadmap, Adobe? Apart from Acrobat on Windows,… more

    5 votes

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    Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Can you share the steps by which do you want to create a PDF/UA file?
    Acrobat already has an option to fix tagging issues in the PDF to make it PDF/UA compliant using Tools > Preflight.

    Thanks
    Tanvi

15. I have Acrobat DC Pro and every time I try to reduce the file size for a PDF, the program abruptly closes, and I can't actually do it.

    I have Acrobat DC Pro and every time I try to reduce the file size for a PDF, the program abruptly closes without reducing file size. If I restart the computer, I can usually (but not always) reduce one file size one time before the program resumes closing upon the reduce file size command. As you can imagine, any feature that requires a restart every time I want to use it is effectively a useless feature.

    1 vote

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16. Remove or have an option to turn of document caching in Acrobat

    As an agency, we prepare artwork in Indesign and PDF to send to clients. All work is proofed within Acrobat prior to sending and amended if required.

    Any amends are re-pdf'd and re-proofed. These amends need to stay under the same version no (read file name) but unfortunately Acrobat now caches pdfs so if we amends a document within indesign and re-open in acrobat with the same file name, it will open the older cached version and not the updated version.

    Because this is our internal proof, this file name and version no needs to stay the same before we send to our client so that to them its just the next consecutive proof no from the last version we sent.

    We therefore require an option to turn off document caching in acrobat as it is creating workflow issues when proofing. It also allows for error as we now have to rename files and then rename back before sending to clients.

    As an agency, we prepare artwork in Indesign and PDF to send to clients. All work is proofed within Acrobat prior to sending and amended if required.

    Any amends are re-pdf'd and re-proofed. These amends need to stay under the same version no (read file name) but unfortunately Acrobat now caches pdfs so if we amends a document within indesign and re-open in acrobat with the same file name, it will open the older cached version and not the updated version.

    Because this is our internal proof, this file name and version no needs to stay the same before we… more

    2 votes

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17. BUG: Scroll wheel freeze

    I am using Adobe Acrobat Pro DC (Build: 20.6.20042.371807) on a mac OS 10.12.6

    If I use the scroll wheel on my mouse to zoom on a PDF, Acrobat freezes. It does not freeze when using the mouse scroll wheel to scroll through pages, nor does it freeze if I click the + button to zoom. Only freezes when using the mouse scroll wheel to zoom.

    Any ideas how to fix this?

    2 votes

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18. Cannot type anywhere and keyboard shortcuts do not work.

    We have 19 windows 10 PC that have Adobe Reader and you cannot type anywhere. This includes the search filed, form fields, page range on printing, comments, etc. it is like the program is not accepting input from the keyboard because Ctrl + F does nothing but you can open the search by using the mouse and toolbars. You can paste into all of these fields by right click and paste but not Ctrl + V. The issue seams to be isolated to Windows 10 and the reader version. the Windows 7 machines that we have are not having the issue. On my windows 10 laptop I have both the full Acrobat and the reader. On the full version everything is fine but on the reader version it will not accept any keyboard input.

    We have 19 windows 10 PC that have Adobe Reader and you cannot type anywhere. This includes the search filed, form fields, page range on printing, comments, etc. it is like the program is not accepting input from the keyboard because Ctrl + F does nothing but you can open the search by using the mouse and toolbars. You can paste into all of these fields by right click and paste but not Ctrl + V. The issue seams to be isolated to Windows 10 and the reader version. the Windows 7 machines that we have are not having the… more

    20 votes

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19. C++ plugin SDK ability to disable share, combine files and compare files tools

    I am creating a C++ plugin for Acrobat, where in user can use this plugin and open the file from secured DB using Virtual file system. However, need to restrict all forms of sharing or extracting of contents from the PDF which is opened.

    I tried using AVDocOpenFromPDDocWithParams and specified a permReqProc, using this I was able to restrict most of the tools from copying or extracting contents. i.e., Edit PDF, organize Pages, Prepare form etc.

    However, the following tools seems to be not honoring the permReqProc and still content is being extracted from the already opened PDF Document.
    1. Share tools: Like emailing (Inspite of denying PDPermReqOprUIemail) and Uploading to adobe cloud (One cloud option is disabled, however more are still active)
    2. Combine files and Compare file tools.

    I even tried PDDocOpenWithParams and specified the params.restrictPerms. This had no effect on the opened document.

    I am not sure If I am using the APIs wrong or the tools are buggy. Any help with disabling the listed options will help. Thank you

    Environment details:
    I am using latest version of Acrobat Pro DC on Windows 10 machine.

    I am creating a C++ plugin for Acrobat, where in user can use this plugin and open the file from secured DB using Virtual file system. However, need to restrict all forms of sharing or extracting of contents from the PDF which is opened.

    I tried using AVDocOpenFromPDDocWithParams and specified a permReqProc, using this I was able to restrict most of the tools from copying or extracting contents. i.e., Edit PDF, organize Pages, Prepare form etc.

    However, the following tools seems to be not honoring the permReqProc and still content is being extracted from the already opened PDF Document.
    1.… more

    1 vote

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20. Crashing

    Crashes frequently, particularly sensitive when more than 7 files open. Frequency of crashing increases to the point where it is unusable.

    Need to quickly resolve compatibility issues with Catalina, perhaps error reporting from the software would help.

    8 votes

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