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Microsoft Help Center
To get help with Microsoft products, visit the Microsoft Help Center. You can find solutions for issues related to Windows, Office, Xbox, and more. The site offers FAQs, troubleshooting guides, and community forums. For personalized assistance, you can contact support through chat or phone. The Help Center is a comprehensive resource for all your Microsoft product needs.
Microsoft Help Center
1 vote -
Wrong Shortcut key layout: AZERTY not QWERTY
On my MacBook Air, shortcut keys are recognized as if the keyboard layout was AZERTY (for French), although I use the QWERTY layout. For example, when I input Cmd+z, acrobat closes the file, and the Cmd+w key redos an operation. These changes in shortcut keys suggest the wrong recognition of keyboard layouts.
Here is my environment information:
Hard: M2 MacBook Air
OS: MacOS Sonoma 14.5 (23F79)
System language: Japanese
Keyboard layout: Japanese (JIS), French(AZERTY), English(JIS, QWERTY) (for each language)
Acrobat Pro version: 2024.002.209642 votes -
Animated zoom
It would be great to have an option for Animated Zoom like the other Adobe product - Illustrator etc. Marquee zoom is terrible to use.
Acrobat interface is becoming increasingly disconnected from the rest of Creative Cloud.
2 votes -
Can not copy using keyboard shortcuts [CTRL C]
Using keyboard shortcuts [CTRL C], [CTRL P] & [CTRL V] does not work intermittently. Sometimes it works and sometimes it does not.
3 votes -
Update AutoCad files that Adobe Acrobat can convert
PLEASE update Adobe Acrobat so it can convert files for AutoCad's current edition (2024). Since AutoCad only "sells" their software by license and they don't license previous versions your user message in Acrobat is simply INFURIATING!
(.dwg, dwt, dxf, dwf, dst - Autodesk AutoCAD - if AutoCAD 2018 or 2019 is installed)1 vote -
ACROBAT is ****!!!!! When I have a few PDF's open then I regularly get that when I go back to a document, then it does not display the doc
ACROBAT is ABSOLUTE ****!!!!!
When I have a few PDF's open then I regularly get that when I go back to a document, then it does not display the document content.
I CANNOT REFRESH OR REVERT - JUST NOTHING!
IF I get a error message then it is about memory management! Wow - is that not your programmers job to sort it out?
Sometimes I cannot even save a edited document.
Pathetic. If I was not forced to use adobe at work, I would have used some of many available other pdf viewers and editors like I do privately that costs a fraction of your ****!ACROBAT is ABSOLUTE ****!!!!!
When I have a few PDF's open then I regularly get that when I go back to a document, then it does not display the document content.
I CANNOT REFRESH OR REVERT - JUST NOTHING!
IF I get a error message then it is about memory management! Wow - is that not your programmers job to sort it out?
Sometimes I cannot even save a edited document.
Pathetic. If I was not forced to use adobe at work, I would have used some of many available other pdf viewers and editors like I do privately that…1 vote -
Adobe stops working when I try to add signature fields to PDF drawings
When I try to add signature fields to drawings on their own on drawings appended in other documents, Adobe bombs out and stops working / responding. I have a Adobe account for the specific purpose of using this functionality. It worked the first time but not once after that. Not sure what to do at this stage.
4 votes -
File name at top of window
The newest version of acrobat reader does not show the full file name at the top, only on the tab. When you have multiple tabs you can't see the full file name of the tab you are currently on and I think that is a step down from the previous version.
9 votes -
New UI is useless
The new UI is not user friendly... it was supposed to improve the user experience, but you failed here. You have to go several layers of submenus to get a function that was previously available in one click... Thankfully you can disable the new acrobat to go back to the old UI, but this option will probably dissapear in time. So please check users' priorities before big changes.
15 votes -
adobe acrobat export removes text
I spent a long time editing text boxes and typing new text into my document in Adobe Acrobat. I went to export it and many letters went missing, causing all kinds of messed up text. This has taken so much time from me, I will now be looking at other technologies for creating and editing my documents.
3 votes -
Bug
Each time i want to sign my program close instantly. I close and open ma PC and still do it.
2 votes -
Shared File Bug
When going to share a file in Acrobat, the glitch in the screenshot appears. Restarting the application doesn't seem to fix it, and the application on my computer is up to date with the most recent version.
2 votes -
Minimize Menus
Why would you maximize all the slide outs and menus when you open a PDF? I open these to READ THEM! Instead I get an image the size of a Post-It note and every possible menu and slide out taking up 75% of the screen space.
Please maximize the size of the PDF when you open it and have every menu and slide out closed. I open documents so I can read them 99% of the time. The other 1% of the time I can open a menu or slide out.
7 votes -
Compatability issue with File Open Client
Adobe Acrobat will not open if user is on Windows 11 Pro 24H2 and using the File Open security Client. File Open services must be stopped before acrobat will open at all.
1 vote -
history field in cc
When assigning the roles signer / approver there is an history option where AdobeSign showes previous used mailadresses. With the CC field in the new experience this option is no longer available. To my opinion this is a bug but support team is saying a new feature request is neccesary. Please make sure the functionality is available befre march 2025 as from that date you planned to only use the new experience.
1 vote -
"New" Adobe
Your customers PAY FOR your products. When I downloaded and launched the app on my new laptop (LONGtime user on my prior laptop), you did not:
Announce the "new" look
Offer a tour of the "new" product BEFORE launching it
Offer the option of "new" vs. "original"I had to resort to Chat with Customer Service to learn what happened and how to undo your GIANT step backwards. The fonts are microscopic, there are icons where words should be, and the layout is now a hide-and-seek experience.
If the revert to Original Adobe was left out, I would have demanded a refund and found another product, despite being a decades-long user.
Your developers should be over 30, with adult supervision and user testing before you launch future "improvements," that aren't.
Your customers PAY FOR your products. When I downloaded and launched the app on my new laptop (LONGtime user on my prior laptop), you did not:
Announce the "new" look
Offer a tour of the "new" product BEFORE launching it
Offer the option of "new" vs. "original"I had to resort to Chat with Customer Service to learn what happened and how to undo your GIANT step backwards. The fonts are microscopic, there are icons where words should be, and the layout is now a hide-and-seek experience.
If the revert to Original Adobe was left out, I would have…
6 votes -
MAKING MY LIFE UNHAPPY
Why did you change the old format with the icons???? Everything were easy. Now you are making EVERYTHING hard. My colleagues area saying the same!!!!
I can't find what I want. It is like stating using a new software again.7 votes -
PAGE DISPLAY DOES NOT STAY WHERE I WANT IT
I want every page opened to be displayed at full Width of the screeen on my horizontal monitor. Every single document I open I have to zoom it to Full Width of my monitor to read it. Your Preferences Setting DO NOT WORK! This is very time consuming when I do this for 12 hours a day with hundreds of documents. This is very annoying and we are going backwards. What is AI if not for this, yet AI is useless to eliminate repetitititive setting!
1 vote -
Services for converting YouTube videos to mp3 format
Question. What service do you know for converting videos from YouTube to mp3 format? Help me find such a service.
1 vote -
Starred file not added to starred files list
I have recently reinstalled Acrobat DC on my MacBook Pro, following printing problems. I now use version 24.1, updated through my Creative Cloud professional licence. By the way, my company does not permit using the Creative Cloud itself to store anything (we use Microsft O365...).
The newer version is much faster and reliable than the previous Acrobat Pro DC I had (can't remember which version it was).
But a new annoyance has come up : though I still have my favorite files on Acrobat DC's home screen ('starred files' list), I am no longer able to add a new file to it.
When clicking on the star with my new file open, I am asked to save it first, which I do (either in a new folder or overwriting the existing PDF), but it never ends up in the starred files list.
Thank you for your insights and solutions to this bug.I have recently reinstalled Acrobat DC on my MacBook Pro, following printing problems. I now use version 24.1, updated through my Creative Cloud professional licence. By the way, my company does not permit using the Creative Cloud itself to store anything (we use Microsft O365...).
The newer version is much faster and reliable than the previous Acrobat Pro DC I had (can't remember which version it was).
But a new annoyance has come up : though I still have my favorite files on Acrobat DC's home screen ('starred files' list), I am no longer able to add a new…2 votes
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