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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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11942 results found

  1. When making PDF searchable, it rotates a number of random pages the wrong way around.

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Admin →
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  2. It bugs, because I saved a PDF, but I can't find it anymore

    1 vote

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  3. I am unable to review, edit or remove auto-fill suggestions in Adobe Acrobat, when trying to 'Fill & Sign' the form. I tried all possible options and auto-fill keeps popping up. It is showing some previous personal and sensitive content that needs to be removed. Your support agents say that's impossible. Is this even legal that users can't delete private content showing in the software?? I don't think so.
    I also tried turning it off: Edit>Prefrences>Forms>Auto-Complete>Off, but it's not working, it stays on. And I am unable to edit entry list too.
    Can this be sorted or I have to…

    3 votes

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    Hi,

    In order to delete the contents of the auto-fill, please follow the below steps :

    • Go to https://cloud.acrobat.com/ and sign in with your credentials.
    • At the top right corner of the screen, you will see an dropdown with your username on it.
    • Click it and go to Settings.
    • Now you can either stop the auto fill suggestions by unchecking the “Suggest words….” checkbox or you simply press Clear All button and will clear all the auto fill entries which has been stored in your account.
    Please let me know in case of any concerns.
    Regards,
    Sandeep Grover

  4. I would like to be able to add a dynamic stamp to the quick access toolbar, but I am not able to accomplish this. Please see attached Adobe Version and the current quick toolbar. Is this not possible with Adobe DC Pro?

    25 votes

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    6 comments  ·  Other  ·  Admin →
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  5. Suggesting: Fill-able Fields and Signature Fields should have separate rights and properties that made them independently manageable such as:

    Providing users the ability to lock out the ability to fill out a fields SEPARATELY from signing fields when using password protection

    OR simply making these fill-able and singable fields distinctly separate to where when going through the process to send a document out for the signature of recipients, users are able to ensure that fill-able fields REMAIN READ ONLY.

    Problem: We would like to fill out a form for a new employee including their pay rate for their offer letter.

    1 vote

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  6. Giving administrators full system access just to be able to delete a user is not practical. if an admin user is able to create a user, assign products and remove products for the user then logically they should also be able to delete the user from the console if the user is terminated, to keep the management console clean otherwise you will end up with hundreds of terminated users with no products assigned, this does not seem logical.

    Case ID: E-000053710  Needs Your Response | Do Not Delete:0871000336819

    6 votes

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  7. When signed into Adobe Acrobat DC and computer is behind a corporate HTTP proxy you can't delete signatures or initials.

    Steps to replicate:
    Sign into Adobe Acrobat DC on a PC behind a corporate HTTP proxy
    Open a PDF with Adobe Acrobat DC and go to Tools->Fill and Sign->Sign
    Clicking on grey stop sign next to signature or initial has no effect

    Only workaround is to close Adobe Acrobat DC and rename %appdata%\Adobe to Adobe_BAK and get the user to sign back into Adobe Acrobat DC with their Adobe ID

    If you delete only the %appdata%\Adobe\Acrobat\DC\Security\acrobatfsssignature_initials files then…

    5 votes

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    5 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reporting the issue. Can you please try the following steps :

    1. Go to Fill and Sign. Choose Me.
    2. Wait for some time so that all network calls are completed in the background.
    3. Try deleting the signature now.

    Let me know if this helps.

    Regards,
    Sandeep Grover

  8. Prior to fall 2019 I could export a JPG file from Photoshop at the resolution specified in the print option. now as of release 21.1.1 it only exports as 96dpi. (As a work around I need to use Adobe Bridge to export the file correctly.) The current online documentation was done in 2019 and supports how I had been exporting.
    I understand the export interface was standardized. This appears to be a software regression.

    The output resolution of a jpg file should be able to be adjusted by the user from the export interface.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. what is wrong with Adobe, same bugs, never fix, can never fill and sign, always has an error and I have to spend hrs trying to figure a workaround, can you guys just stop bragging you are the best in the market, your products are outdated and for anything to be sent for filling and signing, just remove this feature as you are terrible at it.

    3 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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  10. On accessing the below link

    https://cliffordchance.eu1.documents.adobe.com/account/home

    • user is directed to SSO page
    • he provides his email address there to sign-in
    • if the user does not have the necessary license to use Adobe Sign, he gets a weird message that the users do not like (screenshot attached).

    Can you please change it to something that is more meaningful to a common user and he clearly understands what is it that he/she is lacking.

    1 vote

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    0 comments  ·  Adobe Sign  ·  Admin →
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  11. These should be added immediately to make reviewing as easy as possible. Our team has paid for Adobe Pro DC thinking this would fix the problem to being able to use these tools, yet they still do not work.

    4 votes

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  12. Cannot find how to remove the @ symbol in the comments box. Do NOT want to "post" comment and is annoying when having to copy / paste info from the comments.

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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  13. Seems like the ArtBox preview is redundant to the TrimBox preview. Is there a way to change ArtBox to Safety guide preview? And have the page margin guide be the Safety? The preview would be helpful for reviewing live areas before the trim.

    1 vote

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  14. I find myself unable to convert a word document file to pdf with proper hyperlinks for the table of contents. Please either increase the size limit for conversion of the files on Document Cloud and/or enable preferences option in Microsoft application for better conversion of files including attaining the hyperlinks in the documents and other features.

    3 votes

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  15. I am using Adobe Acrobat Pro DC 2019.021.20061
    When I open a PDF and double-click with my middle mouse button (the scroll wheel), a mini page thumbnail window is opened, similar too the Pan & Zoom window, but slightly different. For a picture of what I mean with the mini page thumbnail see this post: https://superuser.com/questions/428987/how-to-disable-middle-button-showing-a-page-thumbnail-in-adobe-reader

    Note that this is not regarding the Page Thumbnail sidebar nor the "Pan & Zoom" window. There is no menu option to make this mini page thumbnail appear, the only way is to double-click the middle mouse button.

    While that mini page thumbnail window…

    2 votes

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    0 comments  ·  PDF Forms  ·  Admin →
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  16. Mac OS Catalina Version 10.15.4, Fujitsu ScanSnap i500, HP Officejet Pro 8210. Acrobat DC
    I cannot print some large files to my HP 8210. It spends a long time sending it, but nothing happens except it disappears from the que. Since having to abandon the old Acrobat 11 Pro, this has been a reoccurring problem.

    1 vote

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    0 comments  ·  Printing  ·  Admin →
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  17. When I create a .pdf from Illustrator, a dialog box opens saying the file cannot be found. It used to auto open the .pdf after creating it. It does create the file (.pdf) but does not auto open it.

    3 votes

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    3 comments  ·  Other  ·  Admin →
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  18. A quick access toolbar (see the one available in MS Word) is essential for me. Acrobat X/XI had something like it, in that my frequently used tools always would be in the same place. I did customize the tools in my Acrobat DC Pro, and arranged the order the way I like them- at least three times. Nonetheless, my customized tools don't appear at next use.

    1 vote

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  19. Hello,

    Since the last update, when I go to "Create a PDF" "Multiple Files" and "Combine Files" in the latest try some photos, I end up with a Portfolio and NOT a single PDF you can scoll. It is a portfolio of individual PDFs and the title is "Portfolio" even though I did not select the Portfolio option. In addition, it is erasing the original files. ALL the original PNG photo files have been erased and no longer on the harddrive. This has now happened twice.
    I would like to combine PDFs into a single scrollable document and not have…

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  20. Problem signature:
    Problem Event Name: BEX
    Application Name: AdobeCollabSync.exe
    Application Version: 20.6.20042.43423
    Application Timestamp: 5e615309
    Fault Module Name: StackHash5861
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: PCH
    78FROMntdll+0x0003C7EC
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.3.9600.2.0.0.16.7
    Locale ID: 1033
    Additional Information 1: 5861
    Additional Information 2: 5861822e1919d7c014bbb064c64908b2
    Additional Information 3: 5f25
    Additional Information 4: 5f2531ae070278f893fa99352dadd49e

    https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

    We have done all sugestn above?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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