5209 results found
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CANCEL MY SUBSCRIPTION
Stop making it difficult to cancel a subscription.
1 vote -
your web site is not user friendly
No sign out option on the web page and your virtual assistant was pointless
1 voteHi Taunia
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing when using Acrobat Web?
Regards
Ayushi
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key
B3 FB 6D 0A 50 67 99 45 72 0A 4F 91 7C FA D6 DA AF 42 CE E5
1 vote -
e-signature glitch
The e-signature thing has been glitchy. Today it started blacking out the panel for signature options after I added some signature info. If I save the doc and reopen the doc I can send.
1 voteHi Cody,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
Please bear with us until we find a solution to this issue.
We appreciate your support!
Thank you,
Sign in Acrobat Web Team
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complain improvement
Hello, I am using Adobe Reader and Editor in a corporate setting.
I am finding very time consuming that Adobe is asking for a password continuosly. I have even started to look for alternative software to read PDFs, despite I use adobe for +20 years.
I hope you can correct this issue soon as the continuous password pop-up every, time I initiate the software is annoying.
Daniel
1 vote -
Not working
Failing to load keeps refreshing
1 vote -
rename & move options
I seem to be constantly frustrated with saving a document that was created in an email, saved to the documents in win11. how can this document be saved to the adobe coud storage easily?
also why can i get the rename option for a document in one place and not another? for example, if a document is in recent folder no rename option. same goes for the move option.
both options are inconsistent. im constantly have to guess where the document options will be . why can't they just always be available when you right click onrthe document?
thank you
2 votes -
Manage tab is empty
Hello, the "Manage" tab in adobe sign is blank and not showing any of the signed documents or documents in process when I have been copied in the Send field. Any idea how to resolve?
1 voteHello Julia,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
Can you please tell us if this issue still happening?
If yes, please bear with us to have this fixed!
Thank you,
Sign in Acrobat Web Team
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Einfach war einmal...
Es war bisher unkompliziert, geöffnete pdf-Dateien zusammenzufügen. Durch das echt umständliche Drag-and-Drop platzt mir der Kragen. Jede eingescannte Seite abspeichern, bevor ich sie zusammenfügen kann? ÜBLER geht nimmer!
1 vote -
export pdf isn't working
When I export a PDF it just keeps reloading and reloading the page
1 vote -
Can't send an e-signature request due to issue.
I tend to use the app as default. When trying to request an e-signature, I get as far as selecting what I want the recipient to sign and then the left-side box goes black. This is where you would ordinarily finalise and send the document - which I now can't due to the random black boxes appearing.
Would much appreciate it if this was resolved.
1 voteHello Craig,
We understand you are encountering some trouble with the feature Request e-signatures. We apologize for any inconvenience this may cause.
We are triaging your issue and are gathering more information to understand the problem better. If the issue is still happening and in the meantime we resolve this specific problem please try to use earlier version of the feature by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue.
Could you please tell us if this issue you are facing happens every time and with all the documents you use?
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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New version of esign is hard to use
The new Request e-signatures function is hard to select the sign order. please fix this issue.
1 voteHi Opas,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause.
Please follow these steps to be able to add Sign in Order to your recipients:
- With your document opened in Request Signature click the "+" button on the Left Hand Panel under "ADD RECIPIENTS"
- Select a recipients or yourself
- Activate the option "Recipients must complete in order"
- Hover over your mouse to any recipient
- Click the "..." button that appears
- In the "Recipient details" windows that just pop up, go all the way to the last option called "Order"
- Click it and select the position you want the recipient to be in
- Do this process for any other recipient
Please see the attached video as a reference.
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Compress a PDF function not working
None of Adobe Acrobat is working for me. I use the 'Compress a PDF' for work and this function has been running an error message for the past day every time I try to use it. It says the task can't be completed. I've tried logging out and in again, restarting my computer and attempting different versions of my PDF to compress.
1 vote -
1 vote
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File saving bugs
I was editing a file for school and when i finished and tried to download it, it was endlessly "saving" the changes. After 20 minutes i thought it was a bug and refreshed the page but after that all the changes were erased completely.
1 vote -
Unable to delete pages
I have tried for three days now to be able to edit/ delete pages from this document and it will not load into the edit software.
1 voteHi Kacy Rabbitt,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow and the file in which you faced the issue?
2) Does it happen for all files or with any specific document?
Thanks,
Acrobat Web Edit Team
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New Signature Panel Feature is not good.
The new E Signature update is not easy as the old one.
Email Id's not populating
the Old one with advanced panel was good. Please bring back the old one, any update happening , should be more user friendly and easy to manage than the old one.1 voteHi,
We're sorry you're experiencing trouble with the latest update of our app. We're currently investigating the issues you've mentioned and would appreciate it if you could provide more details to help us understand the problem better. For example, does the issue with email IDs occur consistently? Any additional information you can provide will help us improve the app in future updates.
Thanks,
The Acrobat Web Team
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1 vote
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Adobe Error 300 really???? On the last page of a 100 page document that renders hours of work useless?
I wish that Adobe would stop sending Error 300 messages on the last page of a 100 page document. That document then becomes a corrupt file and I have to start reformatting the entire document. This happens too many times for me to consider keeping my subscription. Can you please advise a fix for this ongoing issue???/ It is extremely frustrating and a realy time waster.
1 voteHi Valerie Balderson,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow and the file in which you faced the issue?
2) Does it happen for all files or with any specific document?
Thanks,
Acrobat Web Edit Team
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popups
Get rid of the automatic pop ups when I move the cursor anywhere near a comment
1 vote
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