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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5451 results found

  1. Fill & SIgn option not working

    FIll & Sign option is not working

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi TK Subhash,

    We're sorry to hear that. In order to help you, could you provide us more information? You mean the option in the top bar? Isn't sending you to the tool?  If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web

  2. Issues with Adobe Sign platform - status not updating

    Hi there, my team and I are experiencing issues with Adobe Sign documents not updating the status and signatures completed within the documents screen even though when you go into the document all signatures are completed. From the main screen the document is stuck on 'out for signature'. Can this technical issue please be investigated and fixed? thanks

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Tegan Findley,
    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. 

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  3. useless

    your platform becomes unusable with large files

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi,

    Thank you for bringing this issue to our attention. We are continously working to improve our users' experience with larger files.

    Please let us know the exact issue you faced with the larger files.

    Regards

    Amit

  4. New

    Eeasy

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  5. Add Documents to Existing Templates

    Please allow users to add documents to existing templates.

    1 vote
    0 comments  ·  Create Template  ·  Admin →
    How important is this to you?

  6. excellent pdf to word conversion.

    excellent

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  7. Problema na assinatura

    A assinatura esta saindo do lugar onde é colocado para assinar, por gentileza arrumem esse bug. Segue em anexo como esta ficando

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Recursos Humanos RH,
    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  8. "add text feedback" feature - love it!

    Love the "add text comment" feature! I provide my medical students with written feedback on their notes, and this feature comes in handy.

    1 vote
    Resolved  ·  0 comments  ·  Commenting  ·  Admin →
    How important is this to you?

  9. I keep getting an Error code 3000 and am unable to edit an important document.

    I am unable to edit my PDF because I keep getting an error code. Please help me resolve this as I need to finish my taxes.

    1 vote
    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  10. Change signature date default

    I need a way to set the default of the date of signature to be the US version of (MM/DD/YYYY) and not the day, month year.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We understand you're experiencing issues with this version of Acrobat Web. However, it's worth mentioning that it's possible to change the default date format by adding a date field when using the Request e-signatures workflow, then double clicking the field and scrolling in the field properties panel and in the Date format drop down, selecting the desired format. This change will persist for future agreements.

    Please, feel free to contact us if you have any further question.

    Thanks,

    Sign in Acrobat Web Team

  11. Please retain prefill stage for e-sign templates

    The only reason I use Adobe Acrobat is for it's ability to prefill template forms that I've previously set up. The new edit option does not allow me to work in "prefill" mode anymore, for example I can not tab from one space to the next. PLEASE bring back the prefill option for the new format. I will not use your product anymore if you don't and the only reason I'm still using it is that I can switch back to the legacy version. There needs to be a stage where you are not only editing the types of data…

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Erin,

    We understand you're experiencing issues with this version of Acrobat Web. However, it's worth mentioning that it's possible to fill in fields before sending the agreement for signature using the Prefill Role. Below are the steps to do so:

    1. Start Request E-Signatures with any valid document.
    2. In the window to add recipients, do not add yourself; this will allow you to use the prefill role.
    3. Click continue.
    4. In the Authoring view, add the fields you need to fill in before sending the agreement and assign them the Prefill  role. 

    This way, when you click "Review and Send" and send the agreement for signing, you'll be able to pre-fill the designated fields.

    Please feel free to contact us if you have any further question

    Thanks,

    Sign in Acrobat Web Team


  12. testing

    testing

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  13. Why does this paid service do nothing useful?

    Make this service at least 50% less buggy and terrible. Copy and paste does not work, images appear as blank boxes, and the app crashes every three seconds.

    2 votes
    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  14. Adobe Sign Email Spammed

    Adobe's e-sign request emails get identified as spam once sent to customers for e-signatures. Happens more often than not and I have to follow up with an email saying that it was, in fact, from me and it is safe to open. Is there a way I can set the email sender with my company email address?

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  15. Aubree’s school info

    Everything is fine

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  16. highlighted text

    hello,
    An idea for comments: If it would be possible to be provided with the option for the selected text to be quoted in the comments section. Instead of it just been demarcated in the comments as "Highlighted text"

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Under review  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Walkiria Jimenez-Loo,

    Thank you for reaching out and sharing your thoughts with us! We appreciate your valuable feedback and insights.

    We are committed to enhancing our users' experience, and your feedback is crucial in shaping the future of our product. Our development team will carefully review your suggestions to see how we can incorporate them into our product roadmap.

    Regards,

    Amit Gupta

  17. Edit text

    I am unable to edit certain text on some files. Why is this? It is usually after I create a form and fill in blank areas. I can edit the form areas but not the parts filled in. It is very frustrating.

    2 votes
    Under review  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  18. Split Page

    I am tired of the split page function saying it cannot split my file. Also it only being able to split 19 pages is far too low. Also, isn't there a function to separate the entire file to 1 page rather than having to physical to click on the page split boarder

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. What are the best homestays in Dehradun offering a local experience?

    Sundays Forever Stays in Dehradun offers one of the best homestay experiences for those seeking a taste of local life. With its charming accommodations and personalized service, guests can immerse themselves in the culture and hospitality of Dehradun. From cozy rooms to authentic home-cooked meals, Sundays Forever Stays ensures a memorable stay with a genuine local touch.

    https://www.quora.com/What-are-the-best-homestays-in-Dehradun-offering-a-local-experience/answer/Beautiful-Homestays-and-Luxury-Hotels?prompt_topic_bio=1

    3 votes
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

  20. Web app Development in Delhi

    For top-tier Web Development Agency in Delhi, look no further than Ebslon Infotech. They excel as a reputable company specializing in Web development, offering tailored solutions to meet your business needs.

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
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