5308 results found
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print or download does not work
I cannot download or print the PDF.... can you assist?
1 vote -
"Free" compression
Apparently I don't even get one free compression of a file without giving you credit card details. And I got enough errors figuring that out that I would not trust your tools much.
1 vote -
Can't copy files in the Home file manager
I'm at https://acrobat.adobe.com and I have been shared a PDF file.
I can't find any way at all to make a copy of said PDF file within the file management interface (the Home page).
The only way I've found to do it is to open the PDF and try to edit it at which point it says that I can't edit it and asks me if I want to make a copy.
There really should be a very simple way to make copies of files in the file management interface.
1 vote -
Great option to Adobe Acrobat. If I can't scan, I don't need Adobe. This looks like a wonderful alternative.
Adobe Acrobat no longer sees my scanner. I cannot figure out how to connect the scanner to my Adobe account.
Please advise. My scanner is the ONLY reason I have an Adobe account in the first place. If that no longer works, I no longer need an account.
1 vote -
Does not work.
does not work
1 voteHi Fresnel Josaphat,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us. Also if there is is more information about what doesn't work…
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BROKEN
First, I can't use adobe sign in the desktop app because it crashes. Now I find a working way of using adobe sign and the signature fields aren't even in the places that I put them. I am so tired of this *. FIX YOUR *!!!! WE HAVE A BUISNESS TO RUN HERE!
1 voteHi Samantha Hall,
We are working on this issue, could you provide us information related to this? Does it still happens? Also on Desktop should be different
Thanks for cooperating with us.
Sign in Acrobat Web Team
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Files in Cloud
Non riesco ad accedere ai miei file in cloud.
Mi dite che ho 19,4 GB su 5 GB - e mi chiedo come sia possibile.
Credo di aver cancellato tutto e non ho più rinnovato l'abbonamento.
Vi chiedo pertanto di cancellare qualsiasi file sia ancora, per qualche motivo, riferito al mio account.
Grazie
Allego screenshot precisando che NON ho alcun firewall attivo.
Grazie
Moira Nazzari1 vote -
Conversão PDF para TIF
Estou com problemas para converter um arquivo PDF que esta em formato A1 para TIF usando o programa Adobe Acrobat o qual tenho licença , após a conversão o arquivo TIF fica pequeno não obedecendo o formato A1, como corrigir este problema ?
1 vote -
multi paging
Bring back multi page orientation we use documents in both portrait & landscape and it is currently impossible to set up signing :-(
1 voteHi Lloyd Payne,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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Can't combine PDF from desktop
I buy the Adobe Acrobat PDF Pack but why I can't use directly from my desktop?
1 vote -
words run together no spaces
The text in the converted PDF to Docx file looks fine on the website but when I download it and open it in Word the words are all run together with no spaces between them.
1 vote -
The worst
This is so messed up. I spent two hours editing the pdf and I got a faulty end product with faded words, double words. Your product is so bad that I dont want to use it again
1 vote -
I cannot print
I can't print!!!!!!!!!!!!!!!!!
2 votes -
HORRIBLE CHAT SERVICE
The CHAT feature is PURE TRASH!
Stop charging all this money if you wont provide legitimate support.
1 vote -
Slow
Hi since the update, preparing to send a doc has become very slow and sluggish and I get a "wait" popup. I have had our IT and have been told it is not my internet connection or our system and they cannot help
1 voteHi LaToya Kaipo,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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peruutus
Yritystoiminta on päättynyt konkurssiin joten tilin voi lopettaa.
1 vote -
Upgrade is NOT User Friendly
The new request for signature changes are no longer user friendly. It's bulky and adds excessive time.
1. I used to be able to just sign the form without having to wait for the email to come across.
2. I used to be able to change the "subject" title of the email going out, now i need to make sure the document is titled what I want the subject to be. Wasted steps
3. The toggling to change from signature, text, or whatever field desired for the recipient to fill in is cumbersome and now overly clunky.
Please correct or…1 voteHi Lindsey Walker,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Glitch in comments section covers up interface navigation buttons/scroll bar
I'm having a new issue with the comment bar over the past several days. Sometimes, it glitches so that the comments are on top of the interface buttons, making some features hard to access. What's more, it actually looks like the scrolling bar for the comments section completely disappears when this happens, making it extremely difficult to navigate through a long list of comments.
1 voteHi Jessica Drennon,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Amit Gupta
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Mobile synchronisation should be there
The world is moving towards mobile use and so the services are more mobile friendly. Unfortunately you have taken away mobile app from subscription. Its not a good as per my personal opinion.
1 vote -
signaures more than required
The issue - signatures
The receiver are forced to sign the extra areas which the sender did not require to sign, it did not happen before until around two weeks ago, what we can do to fix the issue, otherwise the receiver need to sign more signatures than required1 voteHi Jimmy HE,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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