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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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5451 results found

  1. error in subscriptions

    I had some issues but they were efficiently fixed up first by Bot, but then by chat specialist. thank you Adobe for your help

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  2. pdf sıkıştırma dosya boyutu tahmini sorunu

    pdf sıkıştırmada tahmini pdf boyutu ve sıkıştırılan pdf boyutu uyuşmuyor arasında çok fazla fark çıkıyor, 26mb tahmin edilen dosya sıkıştırma sonrası 55 mb oldu

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. can't convert Word document to PDF

    All I want to do is convert a Word document to a PDF, That has always been easy and free, but now your trying to make me buy an expensive package I neither want or need, Most annoying!!!!!

    2 votes
    1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

  4. subscribe

    I have canceled my account but It charged my account $20. I need a refund could you please assist me with this?

    It said that Access to your plan will end immediately. and I cancelled it. I dont know what is the problem

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  5. Font changing back

    when ever i try typing it sets the font to Adobe Pi Std even though i change it to the font i wont. it switches back for some reason. and is really really annoying

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  6. PDF to excel does not work

    PDF file exported to excel is all garbled text!

    2 votes
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  7. Very difficult.

    Its way to hard to log in with texts and numbers and other verifications. Took me 15 minutes. Only to find Im on trial. Im not on trial I pay my fees and this happens every time. Its the worst software I have used.
    Then I cant fill out my document on time.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Terry Rogers,

    We're sorry you're having this issue, we will take this under review.

    Can you help us providing more information that you found relevant? How long have you had this problem?

    Best regards,

    Sign in Acrobat Web Team

  8. cannnot send for signature

    エンタープライズアカウント？で「電子サインを依頼」をしても、永遠にアップロードが終わらず進めない。アプリでは、「電子サインを依頼」をクリックしても、反応がない

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We looked into your account and this issue might be related to your account not being verify, could you please look for the verification email and verify it? Please let us know when you do it.

    Thanks,

    Sign in Acrobat Web Team

  9. ファイル削除ができない

    「一部のファイルの削除に失敗しました」と表記され、ファイルが削除できません。

    1 vote
    0 comments  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  10. ACROBAT INTERFACE LOCKING ME OUT!

    My Acrobat interface continually fades to gray and does not allow me access to any controls. It is frustrating and so annoying!!! WTH?? Its almost like it's locking me out for not being signed in, but I clearly am!!

    3 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  11. Inspection

    Januarymommy17@icloud.com

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  12. mauvais

    En arretant de changer la configuration - depuis quelques temps j ai beaucoup de difficulté car il semble que tout a changer et tres difficile d avoir des instructions convenable- tres facher et decue

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Gregoire Allard,

    We are sorry that you are having trouble with this feature. Could you provide more information? For example:

    • How long have you been facing this issue?
    • Did information pop up on screen?

    Or any other information that you might deem important will really help us to resolve this issue.

    Thanks,

    Sign in Acrobat Web Team

  13. Program is not working

    The program is not working... spinner turns infinitely. Only option seems to be restart PC over and over again. This is totally unacceptable

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Dorothée Six, 

    Thanks for taking out time to provide the valuable feedback and Sorry for the inconvenience caused. Could you please help to elaborate more on the issue to help us understand the concern? Is this related with opening a document or while using some feature of the application?

    Regards,

    Acrobat Web Team

  14. Highlighting text impossible

    highlighting

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Shauna Bury,

    Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.

    Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?

    Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.

    Regards,

    Amit.

  15. Highlighting text impossible

    I want the old Adobe version back. It is so frustrating not to be able to select text to highlight.

    0 votes
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Shauna Bury,

    Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.

    Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?

    Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.

    Regards,

    Amit.

  16. Complaint

    I applied for a premium adobe Acrobat which I now have to pay for as every time I try to cancel it says I dont have an account. Why are you taking money from me if I dont have an account. I know have to report this as fraud

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  17. JACKED UP ADOBE... Take it back to the version 6 months ago!

    I cant send for signature... it just keeps saying content loading

    0 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Rich Lewis,

    We are sorry you are having trouble with this feature, could you provide more information, such as steps to reproduce the issue and screenshots, that will help us.

    Thanks,

    Sign in Acrobat Web Team

  18. A "JACKED UP" version of once what was good

    Put it back to the way it was 6 months to a year ago. It's less user friendly & SLOW

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Rich Lewis,


    We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).


    Best regards, Sign in Acrobat Web team

  19. Highlit text bug

    There's like a bug or something, but everytime I highlight a word/phrase I have to click on the tool again to continue hightlighting

    2 votes
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Planned  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Valentina Fajardo,

    Thank you for your feedback. Currently, whenever you highlight something, the tool is reset to the Select Tool. However, we have taken your feedback into consideration, and our team is actively working on addressing this issue as a top priority.

    I will provide you with an update once the fix is available.

    Regards,

    Sahil Kapoor

  20. santiago

    Mario bros

    1 vote
    1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?
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