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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5458 results found

  1. Does not print!!!!

    How do I just print a displayed page in adobe acrobat? Why is this expensive program so complicated?

    2 votes
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Everett Buck,

    Sorry for the inconvenience caused. You can print a document using "Print this file" option available under triple dot menu in topbar. You can also use key-board shortcut "Ctrl+P" to do the same.

    Regards,

    Acrobat Web Team

  2. Double sign-in

    If I am downloading an app from my account, why do I have to re-sign in to my account?

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?

  3. Crítica constructiva

    Este es un gran servicio, lástima que no hay manera de convertir un archivo PDF a PDF/X.

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  4. Low quality disappointing support and case management

    Some pretty basic stuff please.
    Case email notifications need to include link to the actual case.
    Case email notifications need instructions for finding a case.
    Finding a case on the support platform needs to be well... possible. How on earth do I find it?
    Agent follow up needs to be a whole lot faster. I spent 21 minutes on a chat just to find my case and eventually I had to get on with my life. I still can't get to my case which will apparently close automatically in 1 day despite my having already responded.
    ADB-31478951-C0R5
    By all the…

    1 vote
    0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

  5. It's not free

    It's not free

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  6. share instructions

    How do I share my account, your ******* instructions are not current.

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?

  7. poor pdf to excel conversion

    Vert poor conversion engine

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  8. problem with subscription

    I bought a subscription to your program in the Apple Store, but it doesn’t work in the browser or on a Mac. what's the problem?

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  9. Je ne veux pas aller sur le web pour modifier mes pdf

    J'aimerais profiter de tous les outils disponibles sur la version web mais sur ma version téléchargé. Pourquoi je ne peux pas réorganiser des pages ou bien supprimer / extraire des pages sur la version téléchargé?? Je trouve cela bien embêtant.

    1 vote
    0 comments  ·  Organize Pages  ·  Admin →
    How important is this to you?

  10. missing

    im missing literally all my other pages

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  11. Please give my concerns in this complaint letter your immediate attention.

    Subject: Inquiry Regarding Misrepresentation of Adobe Acrobat Chrome Extension Pricing

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  12. 페이지의 언어가 변경되는 문제

    한글 페이지 링크로 들어가면 1~2초 후 영어 페이지로 전환됩니다.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  13. Pathetic

    Pathetic tool.. You guys are big liars.

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  14. Mieser Download , keine Installation möglich

    Sorry, aber der Download und die Installation sind katastrophal.. Hinweis auf Sicherheitseinstellungen vom Exploerer (den es ja nun schon seit Jahren nicht mehr gibt)
    Firefox oder andere kennen Sie nicht ??
    Bei den ganzen Fehrlermeldungen (Popups zu Internet Explorer) die man dann nicht einmal mehr schliessen kann??) das braucht doch kein Mensch

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  15. esign not showing records properly

    signature request documents showed up when I first loaded the page. They then disappeared and no longer show up before I did anything, and I can no longer see them unless I directly access them by the original URL sent to me. These should show up in my dashboard!

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with E-Sign documents. For further investigate this issue, could you please provide more details? For example, the steps you followed when you faced this issue.

    If you have any further details or concerns, please feel free to share them. Your feedback helps us improve our service.


    Thanks,

    Sign In Acrobat Web Team

  16. F YOU

    THIS NEVER SAVES ANYTHING

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  17. stupid setup

    your myriad of logins/links/etc are a mindfuck...i cannot figure out how to get to my account, you use an alternate email which i have no idea how you got nor where it is stored...you need to make it SIMPLE!!!!

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?

  18. Cheating us out of money with no way to stop it

    I have repeated payments coming out of my bank account every month since August 2022 although every email and account I have says I have no paid plans. The virtual assistant provides no way to actually resolve this issue.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  19. New "Experience"

    This new "Experience" is the absolute worse version of Acrobat I have worked with. I have lost all of my quick access tools (tried to re-create but I cannot add all the ones I had). Everything is flipped from right to left and left to right. It looks like a product that was just upgraded from DOS.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. COMMENTS DELETED

    YOU ERASED 3 HOURS OF COMMENTS I ADDED TO MY PRESENTATION WITH YOUR "UPDATE" TO GET "BETTER EXPERIENCE"

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Pablo G,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the steps you followed? This information will help us reproduce the issue. Did the tab remain inactive for an extended period while you were adding comments? Also, was the same file opened in 2 different tabs? Additionally, when posting the comment, did the UI display any errors on the screen?

    Your input will greatly assist us in promptly resolving the issue you are experiencing. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.

    Best regards,

    Amit Gupta.

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