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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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Acrobat Web

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5458 results found

  1. Highlighting text impossible

    highlighting

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Shauna Bury,

    Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.

    Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?

    Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.

    Regards,

    Amit.

  2. Highlighting text impossible

    I want the old Adobe version back. It is so frustrating not to be able to select text to highlight.

    0 votes
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Shauna Bury,

    Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.

    Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?

    Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.

    Regards,

    Amit.

  3. Complaint

    I applied for a premium adobe Acrobat which I now have to pay for as every time I try to cancel it says I dont have an account. Why are you taking money from me if I dont have an account. I know have to report this as fraud

    1 vote
    0 comments  ·  Subscription  ·  Admin →
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  4. JACKED UP ADOBE... Take it back to the version 6 months ago!

    I cant send for signature... it just keeps saying content loading

    0 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Rich Lewis,

    We are sorry you are having trouble with this feature, could you provide more information, such as steps to reproduce the issue and screenshots, that will help us.

    Thanks,

    Sign in Acrobat Web Team

  5. A "JACKED UP" version of once what was good

    Put it back to the way it was 6 months to a year ago. It's less user friendly & SLOW

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Rich Lewis,


    We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).


    Best regards, Sign in Acrobat Web team

  6. Highlit text bug

    There's like a bug or something, but everytime I highlight a word/phrase I have to click on the tool again to continue hightlighting

    2 votes
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Planned  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Valentina Fajardo,

    Thank you for your feedback. Currently, whenever you highlight something, the tool is reset to the Select Tool. However, we have taken your feedback into consideration, and our team is actively working on addressing this issue as a top priority.

    I will provide you with an update once the fix is available.

    Regards,

    Sahil Kapoor

  7. santiago

    Mario bros

    1 vote
    1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

  8. Final 'Click to Sign' made easier for clients to know when they have completed documented

    We have a lot of clients that sign the document but don't click on the final 'Click to Sign' button as it's not clearly visible. Usually it's right at the bottom of the page they are viewing and don't know they have to click this to finalise the document. We are then sending reminders to sign the document and they say they have already done it. Can the finalising of the document or acceptance of the terms and conditions be changed so it is easier for clients to know what to do to complete the signing.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  9. space letters removed when copying

    When I copy a piece of text from the PDF using the PDF viewer Chrome plugin, all the space letters are removed.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Troy Trien Tran,

    Thank you for your valuable feedback. Is this issue only happening for one single document or also reproducible to other documents? If possible, could you please share the document to look into the issue further?

    Regards,

    Acrobat Web Team

  10. prepare form

    prepare a form

    2 votes
    0 comments  ·  Create PDF  ·  Admin →
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  11. Unable to find a fix to signature issues

    I can't find an explanation on why some of my signed AdobeSign documents are returned with "null" in front of the client name. Please advise with a fix.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hello Annette, 

    We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).


    Best regards, Sign in Acrobat Web team

  12. ou et mon compte PDF gratuit

    pourquoi je n"est pas droit PDF gratuit adobe accrobat ?

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  13. Signs Mobile is Broken

    Your adobe signs app is broken. Takes you to the online adobe. Can’t send out agreements from mobile anymore. Please fix asap

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Paige,

    We are sorry you are having trouble with this feature, could you provide more information, such as steps or any error that you see will help us.

    Thanks,

    Sign in Acrobat Web Team

  14. Digital Signature with Image Needs Improvement

    Please do the following things to improve using digital signatures with an image file. 1.) Give the signer control over the font size. By the time I have the image the right size I end up with about an 18 point font. It looks stupid! 2.) Give the signer control over the text location. Engineering seals, for instance, usually place the signature and date beneath the seal, not to the right side of it. 3.) Allow digital signatures to be of a preset size if that is what the user wants to do. Dragging a box on a page is…

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  15. COMPLAINT

    I was happily sending my PDFs from smartphone camera scanner to my desktop PC until Adobe muscled in to ***** it up and make it difficult. I managed to figure out how to work with it, but with all your advertising junk I cannot easily find my PDF files that were sent. I don't intend to pay for anything; I'm not going to purchase anything. If you don't make it easier for me to use the app that Adobe muscled into my system, then I think I'll go looking for something else. I don't mind using free Adobe app but…

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. not available

    this is not letting me use e-signature any longer?

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Greg,

    We are sorry that you are having trouble with this feature. Could you provide more information? For example:

    • Steps where you encounter the issues in Acrobat Web page
    • The file that you are trying to use
    • Any error that might pop up on screen

    Or any other information that you might deem important will really help us to resolve this issue.

    Thanks,

    Sign in Acrobat Web Team

  17. Request e-signature does not work, Support non-existent

    Request e-signatures is not functional on either the desktop app or the web app. Support is non-existent by chat, telephone, or otherwise. AI generated support does not address the issue. Zero satisfaction with Request e-signatures feature and related support.

    2 votes
    1 comment  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Gregory,

    We are sorry that you are having trouble with this feature. Could you provide more information? For example:

    • Steps where you encounter the issues in Acrobat Web page
    • The file that you are trying to use
    • Any error that might pop up on screen 

    Or any other information that you might deem important will really help us to resolve this issue.

    Thanks,

    Sign in Acrobat Web Team

  18. APTALCA SATIŞ STRATEJİSİ

    APTAL GİBİ ÜCRETSİZ YAZIP SONRA PARA ÖDEMEMİ BEKLİYORSUNUZ. GERİZEKALICA BİR SATIŞ STRATEJİSİ OLMAKLA BERABER SİZDEN NEFRET ETMEMİ SAĞLADINIZ. ASLA AMA ASLA BU ŞİRKETE PARA VERMEYECEĞİM

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  19. I DONT KNOW WITH WHO I SGARED THE FILES

    WITH WHOM I SHARED DOCUMENTS?

    1 vote
    0 comments  ·  Share files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Zhanna,

    To check with whom you have shared the document with. Please click the share button on the top bar.

    Once you click the share button, the share sheet will open and have the details of the people you have shared the document with.

    Let me know if you need any other help.

    Regards,

    Amit Gupta

  20. Download multiple files at once

    Let users select and download multiple files at the same time. Why are you forcing users to download their own files to their own computers one at a freaking time?!?! You must hate your users.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
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