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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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5448 results found

  1. Unable to find a fix to signature issues

    I can't find an explanation on why some of my signed AdobeSign documents are returned with "null" in front of the client name. Please advise with a fix.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hello Annette, 

    We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).


    Best regards, Sign in Acrobat Web team

  2. ou et mon compte PDF gratuit

    pourquoi je n"est pas droit PDF gratuit adobe accrobat ?

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  3. Signs Mobile is Broken

    Your adobe signs app is broken. Takes you to the online adobe. Can’t send out agreements from mobile anymore. Please fix asap

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Paige,

    We are sorry you are having trouble with this feature, could you provide more information, such as steps or any error that you see will help us.

    Thanks,

    Sign in Acrobat Web Team

  4. Digital Signature with Image Needs Improvement

    Please do the following things to improve using digital signatures with an image file. 1.) Give the signer control over the font size. By the time I have the image the right size I end up with about an 18 point font. It looks stupid! 2.) Give the signer control over the text location. Engineering seals, for instance, usually place the signature and date beneath the seal, not to the right side of it. 3.) Allow digital signatures to be of a preset size if that is what the user wants to do. Dragging a box on a page is…

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  5. COMPLAINT

    I was happily sending my PDFs from smartphone camera scanner to my desktop PC until Adobe muscled in to ***** it up and make it difficult. I managed to figure out how to work with it, but with all your advertising junk I cannot easily find my PDF files that were sent. I don't intend to pay for anything; I'm not going to purchase anything. If you don't make it easier for me to use the app that Adobe muscled into my system, then I think I'll go looking for something else. I don't mind using free Adobe app but…

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  6. not available

    this is not letting me use e-signature any longer?

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Greg,

    We are sorry that you are having trouble with this feature. Could you provide more information? For example:

    • Steps where you encounter the issues in Acrobat Web page
    • The file that you are trying to use
    • Any error that might pop up on screen

    Or any other information that you might deem important will really help us to resolve this issue.

    Thanks,

    Sign in Acrobat Web Team

  7. Request e-signature does not work, Support non-existent

    Request e-signatures is not functional on either the desktop app or the web app. Support is non-existent by chat, telephone, or otherwise. AI generated support does not address the issue. Zero satisfaction with Request e-signatures feature and related support.

    2 votes
    1 comment  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Gregory,

    We are sorry that you are having trouble with this feature. Could you provide more information? For example:

    • Steps where you encounter the issues in Acrobat Web page
    • The file that you are trying to use
    • Any error that might pop up on screen 

    Or any other information that you might deem important will really help us to resolve this issue.

    Thanks,

    Sign in Acrobat Web Team

  8. APTALCA SATIŞ STRATEJİSİ

    APTAL GİBİ ÜCRETSİZ YAZIP SONRA PARA ÖDEMEMİ BEKLİYORSUNUZ. GERİZEKALICA BİR SATIŞ STRATEJİSİ OLMAKLA BERABER SİZDEN NEFRET ETMEMİ SAĞLADINIZ. ASLA AMA ASLA BU ŞİRKETE PARA VERMEYECEĞİM

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  9. I DONT KNOW WITH WHO I SGARED THE FILES

    WITH WHOM I SHARED DOCUMENTS?

    1 vote
    0 comments  ·  Share files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Zhanna,

    To check with whom you have shared the document with. Please click the share button on the top bar.

    Once you click the share button, the share sheet will open and have the details of the people you have shared the document with.

    Let me know if you need any other help.

    Regards,

    Amit Gupta

  10. Download multiple files at once

    Let users select and download multiple files at the same time. Why are you forcing users to download their own files to their own computers one at a freaking time?!?! You must hate your users.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  11. Does not print!!!!

    How do I just print a displayed page in adobe acrobat? Why is this expensive program so complicated?

    2 votes
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Everett Buck,

    Sorry for the inconvenience caused. You can print a document using "Print this file" option available under triple dot menu in topbar. You can also use key-board shortcut "Ctrl+P" to do the same.

    Regards,

    Acrobat Web Team

  12. Double sign-in

    If I am downloading an app from my account, why do I have to re-sign in to my account?

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?

  13. Crítica constructiva

    Este es un gran servicio, lástima que no hay manera de convertir un archivo PDF a PDF/X.

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  14. Low quality disappointing support and case management

    Some pretty basic stuff please.
    Case email notifications need to include link to the actual case.
    Case email notifications need instructions for finding a case.
    Finding a case on the support platform needs to be well... possible. How on earth do I find it?
    Agent follow up needs to be a whole lot faster. I spent 21 minutes on a chat just to find my case and eventually I had to get on with my life. I still can't get to my case which will apparently close automatically in 1 day despite my having already responded.
    ADB-31478951-C0R5
    By all the…

    1 vote
    0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

  15. It's not free

    It's not free

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  16. share instructions

    How do I share my account, your ******* instructions are not current.

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?

  17. poor pdf to excel conversion

    Vert poor conversion engine

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  18. problem with subscription

    I bought a subscription to your program in the Apple Store, but it doesn’t work in the browser or on a Mac. what's the problem?

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  19. Je ne veux pas aller sur le web pour modifier mes pdf

    J'aimerais profiter de tous les outils disponibles sur la version web mais sur ma version téléchargé. Pourquoi je ne peux pas réorganiser des pages ou bien supprimer / extraire des pages sur la version téléchargé?? Je trouve cela bien embêtant.

    1 vote
    0 comments  ·  Organize Pages  ·  Admin →
    How important is this to you?

  20. missing

    im missing literally all my other pages

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?
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