5363 results found
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Issues with Adobe sign - signature blocks moving
The updates to adobe sign are causing issues with block placement. The signature blocks look fine in the "review" but when they are saved and sent, the block move to different areas of the document and shift places. PLEASE FIX ASAP!
3 votesHello Rebekah
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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3 votes
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Mutiple documents for signature
Recently a change was made that disallowed me to send multiple documents for signature to the same person at the same time. I now have to send them separately which takes three times as long to do. Please revert it to the way that it was.
3 votesHello Julia,
We are sorry you are having trouble with the new update. You can revert to the previous version of Request signature by following this steps:
- Click on your profile
- Select Settings
- In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
- Click Save and wait for the confirmation toast
This will apply only to NEW drafts created after changing this setting, please let us know if this resolve the issue.
Thanks,
Sign in Acrobat Web Team
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e-sign
Bring back the old E-sign process. This is awful
3 votesHi Mr & Mrs Wilks
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? How long have you had this problem?
Best regards,
Sign in Acrobat Web Team
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STOP THE POP UPS I CAN'T USE YOUR WEB APP
I freaking hate your pop ups. I can no longer x out of them, so I can't actually use your web app because I can't navigate to the correct buttons to proceed through the adobe sign process. They give repetitive and unhelpful information. They come up EVERY SINGLE TIME I need to send a document via adobe sign. I don't want a response, I just want them to be turned off.
3 votesHi Erin,
We apologize for any inconvenience caused by the pop-ups in our app. This feature is designed to assist users in understanding new updates and the changes they introduce to the app's workflow.
Rest assured that your request about pop-ups has been acknowledged as we work on a resolution. If you encounter further issues or have specific details to share, please let us know.
Best regards,
Sign in Acrobat Web Team
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translation to english
translate page to english
3 votes -
ACROBAT INTERFACE LOCKING ME OUT!
My Acrobat interface continually fades to gray and does not allow me access to any controls. It is frustrating and so annoying!!! WTH?? Its almost like it's locking me out for not being signed in, but I clearly am!!
3 votes -
Revert to the legacy version of signing Please
Your new signing service is terrible unintuitive and has less functionality and ease of use than the legacy version. Please revert back to the legacy version.
3 votes -
Adobe Pro disparu
Qu'est devenu Adobe Acrobat Pro pour lequel j'avais une clé de sécurité il y a environ 4 ans ? Il n'était pas question d'abonnement alors !! Adobe devient cher et ces abonnements ne sont que du vol !
3 votes -
Tap & Sign?
My customers are confused by the button to complete signing the documents that we send them. They don't understand that in order to complete the signatures, they have to click or tap on the "Sign" button at the top of the page. I think it would be more simple to change the word on the "Sign" button to "Click to Complete Your Signature" or Click to Finish your Signature" or "Finish" or "Complete" and to move the button to the bottom of the document, which for most other e-sign services, is the most logical location.
3 votesHello Melinda,
We really appreciate your feedback and will considerate for feature updates.
Thanks,
Sign in Acrobat Web Team
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Recover deleted file
I wanted to recover my last deleted file. It was a pdf of the book "Atomic Habits" by James Clear. I want my copy because I had highlighted content and comments in that file.
Not having a recycle bin or trash is very inconvenient in my opinion.
3 votes -
Ücretsiz deneme sürümü iptali
Ücretsiz deneme sürümünü iptal etmek istiyorum nasil yapabilirim yardimci olur musunuz
3 votes -
Stop Pop UPs
Can you stop presenting an upgrade pop up
3 votes -
ive paid but access denied
I already have a paid subscription to use Acrobat why are you asking me to pay again?
3 votes -
Print & download doesn't work
Print doesn't work nor does download. Horrible interface. Doesn't work
3 votes -
Cancel my plan
Hello!
Please cancel my plan. It seems like I can`t do this on my own. Please, it is important!
Annabell
3 votes -
Hebrew fields not available on downloaded copies.
Bug report: when using the online pdf fill & sign tool, I filled a form and signed it. When I downloaded it, I discovered all signatures and filled data was OK, except fields filled with Hebrew text. English or numbers were OK. Since this was a government issued form, the only acceptable language is Hebrew and I wasn't able to fill it. Note that the Hebrew text was saved and appeared online fine - it's the downloaded version that was faulty.
3 votes -
comments sorting for web version
please provide the ability to sort comments in the web version just like the way it is possible on the desktop app version
3 votesHi Faisal,
Thanks for reaching out. This feature is not supported yet on Acrobat Web. We would be reviewing your request internally.
Regards,
Amit
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changing language back to English
how do I change this back to english? google says to click on account which is Konto in German but I can't find it.
3 votes -
Can't request e-signatures
I'm not able to request e-signatures, although I had been able to in the past. Has something changed with my account?
3 votes
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