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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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6501 results found

  1. E-Signing Documents Sucks

    I used to have a whole bunch of options when I wanted to send a document for e-signature. Now, it doesn't give me any options, and it doesn't do what I want! I can't change the message like I used to, I can't add more receipients like I used to, I can't say that I've already created my signature fields like I used to. Document signing has always been frustrating, because the options change every single time, but now it is REALLY frustrating!

    4 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  2. Keyboard input/actions are ignored

    When reviewing and commenting a PDF file in the Acrobat web version, it does not recognise the "Delete" button, or simple keyboard input as is the case in the desktop version.

    4 votes

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    0 comments  ·  Commenting  ·  Admin →
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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Armin,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We are able to reproduce the issue and reviewing the same internally. 

    Regards,

    Harshpreet

  3. Too hard to cancel

    I need to cancel my plan immediately

    4 votes

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  4. Wie kann ich mein Abo kostenlos Kündigen

    Wie kann ich mein Abo kostenlos kündigen?

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  5. NO SUCH THINH AS A FREE TRIAL

    PLEASE CANCEL SUBSCRIPTION
    NI MORE FREE SERVICE THAT HAS CHARGE MY CREDIT CARD TWICE> SO MUCH FOR FREE TRIAL SERVICE>

    4 votes

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    Need Info  ·  1 comment  ·  Commenting  ·  Admin →
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  6. E-sign link via TEXT

    Would be very helpful to be able to send the signature request via text message link, so that customer gets a text alert message and opens link into the e-sign website.

    4 votes

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    Under review  ·  1 comment  ·  Send for Signature  ·  Admin →
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  7. Unsubscribe

    Been trying off and on for a year to unsubscribe. Now I get a message saying it will roll over. Bloody thieves!!!

    4 votes

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    0 comments  ·  Home  ·  Admin →
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  8. can't upload a jpg with my signature

    can't Add a Signature from an Image taken with a mobile phone. I've never encountered such a problem previously.
    The file size is 56kb, the file is a jpg, unlocked.
    The same image always worked when using Acrobat on previous devices (Mac)

    4 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  9. can't find how to download Acrobat pro

    you make it IMPOSSIBLE to simply download Adobe Acrobat Pro. IMPOSSIBLE!!!! I have spent over 15 min searching this site and GOOGLING how to simply get a program I pay for onto my computer. It should be immediately accessible.

    4 votes

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    0 comments  ·  Organize Pages  ·  Admin →
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  10. Adobe Acrobat Pro server problems!

    I pay a monthly $14.99 to use Adobe Acrobat Pro subscription. I use the sign document feature daily with our Service Ticket agreements for my clients. However, the last few weeks I cannot get any work done in a timely manner. Adobe Acrobat Pro locks up while logging in, opening documents, sending templates to clients for signing, editing templates, etc., etc. It has become a minute by minute nightmare. I thought it might be my wifi or computer but no matter which computer I use, iPad, iPhone, wifi, etc. Adobe Acrobat Pro is problematic. I am ready to through it…

    4 votes

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    1 comment  ·  Send for Signature  ·  Admin →
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  11. Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only

    Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Julie,

    Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.

    Thanks,

    Adobe Sign Team

  12. Very ANGRY about Adobe requiring my birthday

    Not happy about you wanting my birth date !!!!!!!!!!!!!!!!!!!!!!!!!!!

    4 votes

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    0 comments  ·  View/Edit MS Office files  ·  Admin →
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  13. Comments disappeared from shared PDF

    I made comments before sharing this document and now the comments have disappeared. I can still see the highlights in the page thumbnails on the left, but they're not showing up on the actual pages.

    4 votes

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    0 comments  ·  Share files  ·  Admin →
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  14. still charged me even I had unsubstantiated Acrobat 1 yr ago

    I had unsubstantiated Acrobat since 1 year ago, but it still charged fee every month till Mar even though I had feedback via chat few times
    . please help to check. i would like to request for refund

    4 votes

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  15. unable to connect to auth.services.adobe.com for request signatures page

    I'm unable to pull up a doc within the Request Signatures section - it's saying "auth.services.adobe.com refused to connect" currently. Please help. Thanks.

    4 votes

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    Resolved  ·  2 comments  ·  Send for Signature  ·  Admin →
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  16. je veux annuler avant la fin de l'essai gratuit

    pas capable d'installer le produit et lorsque je veux de l'aide, le service n'est pas offert en français. Je veux annuler mon essai gratuit de 7 jours mais je ne trouve pas l'endroit.

    4 votes

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    0 comments  ·  Commenting  ·  Admin →
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  17. Error message when trying to protect a pdf

    Hi, I keep getting an error message whenever I try to password protect a pdf

    4 votes

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    0 comments  ·  Share files  ·  Admin →
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  18. Document Template Won't Load

    My document template won't load. I tried to open a few times and it keeps on loading. I already tried log out and login and even restarting my computer.

    Please help

    4 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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  19. Adobe Sign app not working at all

    Adobe Sign app doesn’t show any docs out for signature and when go to Sign section it’s still got link for Get App even though I am in the Adobe sign app!

    4 votes

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Admin →
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  20. Keyboard shortcut for "add text comment"

    Please add a keyboard shortcut for the "add text comment" tool. I use this all the time and even with it in my quick tools it is cumbersome and slow to have to constantly mouse around.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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