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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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5202 results found

  1. How can I remove the unnecessary speech bubbles that cover up all the comments made on a marked up pdf? you are making the markup feature useless by adding these speech bubbles, anyone I send the document to cannot read the comments because they are covered by a big red box, Adobe needs to remove this, I know how to turn it off in the desktop app, but the Adobe links open in a web browser and I cannot get rid of these speech bubbles

    3 votes

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Payton Bridge,
    Thank you for your feedback. We appreciate your taking out the time to make us better. We’ve begun working on it and plan to add it in next few months. If you have any other questions, just let us know.
    Thanks,
    Harshpreet

  2. Um I just signed up for a 7 day free trial, yet I cannot convert Jpg to pdf without the popup window demanding I start a free trial. When I go through the motions again, with the free trial signup, I am met by the same error and popup window in a endless loop. PLEASE FIX THIS BUG.

    3 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  3. I placed boxes for signatures. The document is coming back with separate signature areas nowhere near where the boxes are placed. How can this happen?

    3 votes

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  4. My product experience could be improved by having any of the programs I am needing to use work consistently. 75% of the time, nothing works... I get a blank screen when I use a product. This morning, I attempted to combine 12 single PDF files into one... BLANK SCREEN. Yesterday, I tried to convert a PDF file into a Word document... BLANK SCREEN.

    3 votes

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  5. Why is there no Document List/List of Agreements on the E-Sign panel?
    That would maintain the topical assignment and pre-filter associated documents.

    3 votes

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  6. Who can help me write my essay?

    3 votes

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    7 comments  ·  Other  ·  Admin →
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  7. I am not sure why there is a subscription fee charged to my AMEX card. Kindly verify is this a legitimated transaction from Adobe as I do not recall any subscription I have undertaken with Adobe.

    Kindly advise and cancel my subscription if any.

    3 votes

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    Hi Ravindran,


    Thanks for reaching out to us. We can see active subscription on the user via which you added the post in User forum. If you would like to discontinue the subscription purchased, please follow below steps -


    Check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using…

  8. When viewing an Activity for a document that is Out for Signature, the activity list does not show the Reminders that have also been sent. The activity list is misleading and incomplete.

    3 votes

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  9. Please stop the auto pop ups, they keep locking the app and I cannot study for law school

    3 votes

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    0 comments  ·  Other  ·  Admin →
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    Hi Lalo,


    Thanks for reach out and apology for any inconvenience caused. Can you please share screenshot for pop-ups that you are seeing?


    Regards,

    Shweta

  10. I need to cancel my plan immediately

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Convert it to excel, the data is messy

    3 votes

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    0 comments  ·  Other  ·  Admin →
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    Thank you for reaching out. Have you tried the "Open in Excel" feature after converting your PDF to Excel file format for better viewing experience? 

    Please see attached screen captures.


     Regards, 

    Jennifer 

    Acrobat Web Team

  12. Place the PRINT option immediately available for a single click rather than having to select the 3 dots then select Print. 99% of the time all we want to do is print something so your goal should be to eliminate clicks to the absolute minimum for your customers. If I use something a lot as a percentage of times, it should be immediately visible and selectable with one click. Thanks.

    3 votes

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    1 comment  ·  Create PDF  ·  Admin →
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  13. you make it IMPOSSIBLE to simply download Adobe Acrobat Pro. IMPOSSIBLE!!!! I have spent over 15 min searching this site and GOOGLING how to simply get a program I pay for onto my computer. It should be immediately accessible.

    3 votes

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  14. Using the free version of Adobe software is frustrating due to the pop up to suscribe to the paid subscription not allowing me to use the program 😕.

    3 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  15. Google cloud permission to watch over

    3 votes

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    0 comments  ·  Share files  ·  Admin →
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  16. Not happy about you wanting my birth date !!!!!!!!!!!!!!!!!!!!!!!!!!!

    3 votes

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  17. Hi, I sent a confidential document for signature to one person through the E-Signature option. I then received an email back from a different person with an almost identical email address - who had received the agreement from Adobe, although I had entered the intended recipient's email accurately. I do not understand how this happened, and it is is significant breach of privacy. Can you please contact me to explain?

    3 votes

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  18. Why does Adobe Pro DC just stop working on my PC? It is very frustrating and wastes my precious time. This is not the first time this has happened. WHY?

    3 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  19. am trying your acrobat to creat tif files to pdf but its saying contact cutomer support?

    3 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  20. I am unable to sign certain PDFs. How can I fix it?

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Terri,

    Thanks for your feedback.  Could you please provide more details or a sample PDF so we can investigate? 

    Is it a PDF someone else sent to you to sign or are you trying to fill & sign your PDF? 

    Adobe Sign Team

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