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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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Acrobat Web

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5209 results found

  1. I hate you make the word to pdf pro and every singl thing for pro f##jk

    2 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  2. 2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Margie van der Valk,

    We're sorry to hear that you feel unsatisfied with the product, we would appreciate your feedback on which features you find unfriendly. In order to keep track of your suggestion, please, let us know if you're using the desktop app or web app, and what kind of task you aren't available to complete.

    Thanks,

    Sign in Acrobat Web Team

  3. I cannot post replies at all. It keeps saying that it's unable to post my comment at this time and to try again. This is unacceptable as I am unable to do my job. Please fix

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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  4. If I cannot print or download the PDF document, then why should I store any document on Adobe cloud?

    Nothing works. Do you even test your product?

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  5. Possibly the worst free trial experience on the internet. It's not really a trial if I can do one file. Not a chance I subscribe as I assume this is indicative of the continued experience.

    2 votes

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  6. cannot integrate 3rd party storage if using a licensed account on Adobe Acrobat web, ADD STORAGE link disappears

    On Adobe Acrobat web, if you have an unlicensed AKA FREE account, you can integrate 3rd party storage by going to Documents > OTHER STORAGE > ADD STORAGE. For my account, the options include OneDrive and Google Drive.
    The moment I add an Acrobat Pro subscription to my account, this entire OTHER STORAGE section disappears.
    I remove the subscription and the OTHER STORAGE comes back.

    I have tested this on the following operating systems and browsers in all combinations:
    Windows 10, Google…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Flattered as I am by the 4 welcome emails, I struggled to complete a form using the software. I could not get it to put characters (text and ticks) in the centre of the boxes and had to move them around like that old gameshow with Bob Monkhouse, and even then they wouldnt stay exactly where i put them. when checking the document I had to change a couple of entries and that wasnt easy either because just clicking on the box wasnt accurate enough and I created extra boxes that I then had to delete. It took me more…

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Doug,

    We are sorry you are experiencing trouble with the new feature. You can go back to the legacy version of the software by unchecking the option "Use the latest version of Request e-signatures" in your Settings when you click on the User profile picture (Right upper corner).

    Also, as for the centered character in the boxes, you can do that trick by double-clicking a text box and under Text format (Please see attached) select the second option.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  8. Stop it with making everything a cloud-based experience. It's lame and fails the user experience. It is not well-featured, and is not easy to use, and flat out doesn't work for saving files locally, for editing/fill&sign flow and ease of use, nor exporting PDFs. Get rid of the cloud **** and bring back a real app on a real hard drive. Your old app for acrobat pro was just fine. Then you had to make it "all online" and break it. I cannot even download PDF files anymore, the button doesn't work for "download".

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Jordan,

    We are sorry you are experiencing trouble with the new feature. We are triaging your issue and are gathering more information to understand the problem better. Would you be so kind to send us the document you are having issues with? And if possible, please tell us the steps you take to download a file.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  9. Opening files from the device needs to be able to actually edit the file without uploading to cloud storage. Some of us use Google Drive but can't give Adobe access, and have Chromebooks that can run it! Google has an app that can edit PDFs on the device, so prove Acrobat is better without using Adobe Cloud Storage, please! Without it, I can't edit files in my Google Drive.

    2 votes

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  10. You can improve service by not charging people who actually did not use your product!!! I bought your monthly subscription, but it did not serve the purpose. There was no point in me continuing to pay monthly for a product I did not need. Instead, I had to pay 100+ USD not to use it. Absolute joke

    2 votes

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  11. Very slow to select items. Also, for Chrome OS users, we need to be able to edit files directly on the device instead of saving them to cloud storage, as that will let us edit files in our Google Drive without signing in. Much easier instead of worrying about access to our Google Drive being blocked.

    2 votes

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    Under review  ·  2 comments  ·  Edit PDFs  ·  Admin →
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  12. THERE IS NO PAYMENT TO PROCESS LET ME CANCEL MY FREE TRIAL.

    2 votes

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  13. I can not seem to use the free version of Acrobat without being prompted to start or buy the new version

    2 votes

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  14. I'm truly shock at how miserably worthless this software is. No wonder everyone in graphics worth their salt I know avoids your company like the plague. Keep working on a useless AI chatbot like it'll fix your stock dropping like a rock.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Everytime I send out an e signature request I get an email saying document was undeliverable, then a few minutes later I get an email confirming document has gone out for delivery. Please find attached screenshot of undeliverable msg.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Sandra,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  16. Tried my first document with AI Assistant. It's a 15 page PDF. I got error messages and "this document is not supported", but no information why. It's a PDF with text. What kind of AI just leaves it at that? Why can't I ask it what is wrong with the document. Is it really AI if it's just following pre-programmed messages that don't give you any actual infromation? "An error occurred" is not an appropriate response and then that's it. So far not impressed with Adobe's versions of AI. It's still a flow chart of actions that are made to…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  17. terrible apps are annexable can't download cloud options to get access my 19 additional
    apps

    2 votes

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  18. I'm just trying to remove text I don't know why it's so difficult I'm throwing money away on this thing and so far the help has been usless

    2 votes

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  19. Hello

    When a request for signature to some valid email addresses, the email get undelivered. Please assist

    2 votes

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    Hello,

    We are sorry you are experiencing trouble with this feature.

    Please check the email's spam folder to verify the agreements you are sending are not being forwarded there by mistake.

    If you are not able to find them, please double check if the agreement was sent with Sing in Order on. You can visualize this, following the next instructions:

    1. On the Main page click the "Documents" tab on the top left corner
    2. Click "In progress" under Agreements
    3. Find the agreement you want to do a follow up on, and click on it
    4. On the right hand panel that pops up, scroll all the way down
    5. You will find the "Recipients" section
    6. If the recipients are listed with numbers, an email will be sent to the next recipient only when the previous one has signed the document
    7. If they are not listed with numbers, there should be no problem on…
  20. Many acrobat functions are advertised as free but are not actually free. For example, adobe advertises that I can split a pdf for free, but then when I sign in I must purchase a subscription if I am to continue to split a page.

    2 votes

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