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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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5364 results found

  1. your website navigation is just horrendous. my god, it takes 10 minutes to figure out how to get to my templates for esign. jesus christ, this is EVERY SINGLE TIME. i don't come here everyday, so its a nightmare trying to navigate past all the ******** you try to get me to download or buy. just take me to my **** and stop changing where the links are. do better, you charge enough **** money you should give two ***** about your customers time and convenience

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Legacy Healthcare,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:

    1.  Click on your profile icon.

    2.  Select "Settings".

    3.  In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.


    Thanks, Sign in Acrobat Web Team

  2. two failed attempts already. you've lost ny business. i don't have time to trouble shoot your stuff.

    2 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  3. RE: BUG FOUND - Webforms that are created from a PDF which already have Multiline Form Fields inserted do not display entire text in the form when filled out. Works as expected when Multiline Text Field is created while creating the webform on the acrobat.adobe.com website.

    -Create a Text Field in a PDF, set it to Multiline from within Acrobat Pro

    -Create webform by upload that PDF with the Multiline Text Field

    -Fill out the webform and create new lines within the Multiline Text Field by hitting enter and adding text to each line, making sure that a scroll bar…

    2 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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  4. I seem to be constantly frustrated with saving a document that was created in an email, saved to the documents in win11. how can this document be saved to the adobe coud storage easily?

    also why can i get the rename option for a document in one place and not another? for example, if a document is in recent folder no rename option. same goes for the move option.

    both options are inconsistent. im constantly have to guess where the document options will be . why can't they just always be available when you right click onrthe document?

    thank you

    2 votes

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  5. After I upload the file it starts to prepare for signature; I see the document appear for a second, and then says something went wrong and goes back to the file upload. I don't want to send the doc here as it is sensitive and I don't need all of help desk having access.

    2 votes

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    Hi Eric,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about this? For example, if this only happens with a specific file and the steps you do to reproduce this issue.

    Thanks,

    Sign in Acrobat Web Team

  6. Adobe Sign/E-sign keeps erroring out when I try to add a signature block. I have tried to use it 7 times and it keeps crapping out.

    I have used different documents. I have tried to make a template.
    I have tried to use a PDF and Word document.

    I am very disappointed -- how can I rely on AdobeSign for time sensitive items?

    2 votes

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    Hi Tj Gentle,

    We're sorry to hear that you're having this kind of issues, could you provide more information in order to triage your issue better?, providing the document used, a video or steps that you followed to get this error would be very useful to us.

    Thanks,

    Sign in Acrobat Web Team

  7. I hate you make the word to pdf pro and every singl thing for pro f##jk

    2 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  8. 2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Margie van der Valk,

    We're sorry to hear that you feel unsatisfied with the product, we would appreciate your feedback on which features you find unfriendly. In order to keep track of your suggestion, please, let us know if you're using the desktop app or web app, and what kind of task you aren't available to complete.

    Thanks,

    Sign in Acrobat Web Team

  9. I cannot post replies at all. It keeps saying that it's unable to post my comment at this time and to try again. This is unacceptable as I am unable to do my job. Please fix

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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  10. If I cannot print or download the PDF document, then why should I store any document on Adobe cloud?

    Nothing works. Do you even test your product?

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  11. Possibly the worst free trial experience on the internet. It's not really a trial if I can do one file. Not a chance I subscribe as I assume this is indicative of the continued experience.

    2 votes

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  12. cannot integrate 3rd party storage if using a licensed account on Adobe Acrobat web, ADD STORAGE link disappears

    On Adobe Acrobat web, if you have an unlicensed AKA FREE account, you can integrate 3rd party storage by going to Documents > OTHER STORAGE > ADD STORAGE. For my account, the options include OneDrive and Google Drive.
    The moment I add an Acrobat Pro subscription to my account, this entire OTHER STORAGE section disappears.
    I remove the subscription and the OTHER STORAGE comes back.

    I have tested this on the following operating systems and browsers in all combinations:
    Windows 10, Google…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Hi there! I'm trying to use the search function in a PDF, but this popup encouraging users to use the new AI tool is actively blocking the search results I'm trying to review. Users should be able to clear the prompt so that people who are not allowed or don't want to use AI can still use the CTRL+F function as intended. I am unable to use AI in my work, which inherently requires human discernment. An annotated screenshot of the issue is attached. Thanks!

    2 votes

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  14. Flattered as I am by the 4 welcome emails, I struggled to complete a form using the software. I could not get it to put characters (text and ticks) in the centre of the boxes and had to move them around like that old gameshow with Bob Monkhouse, and even then they wouldnt stay exactly where i put them. when checking the document I had to change a couple of entries and that wasnt easy either because just clicking on the box wasnt accurate enough and I created extra boxes that I then had to delete. It took me more…

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Doug,

    We are sorry you are experiencing trouble with the new feature. You can go back to the legacy version of the software by unchecking the option "Use the latest version of Request e-signatures" in your Settings when you click on the User profile picture (Right upper corner).

    Also, as for the centered character in the boxes, you can do that trick by double-clicking a text box and under Text format (Please see attached) select the second option.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  15. Stop it with making everything a cloud-based experience. It's lame and fails the user experience. It is not well-featured, and is not easy to use, and flat out doesn't work for saving files locally, for editing/fill&sign flow and ease of use, nor exporting PDFs. Get rid of the cloud **** and bring back a real app on a real hard drive. Your old app for acrobat pro was just fine. Then you had to make it "all online" and break it. I cannot even download PDF files anymore, the button doesn't work for "download".

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Jordan,

    We are sorry you are experiencing trouble with the new feature. We are triaging your issue and are gathering more information to understand the problem better. Would you be so kind to send us the document you are having issues with? And if possible, please tell us the steps you take to download a file.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  16. AI Assistant is just saying "an error occurred". It doesn't work?

    2 votes

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  17. Opening files from the device needs to be able to actually edit the file without uploading to cloud storage. Some of us use Google Drive but can't give Adobe access, and have Chromebooks that can run it! Google has an app that can edit PDFs on the device, so prove Acrobat is better without using Adobe Cloud Storage, please! Without it, I can't edit files in my Google Drive.

    2 votes

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  18. You can improve service by not charging people who actually did not use your product!!! I bought your monthly subscription, but it did not serve the purpose. There was no point in me continuing to pay monthly for a product I did not need. Instead, I had to pay 100+ USD not to use it. Absolute joke

    2 votes

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  19. Very slow to select items. Also, for Chrome OS users, we need to be able to edit files directly on the device instead of saving them to cloud storage, as that will let us edit files in our Google Drive without signing in. Much easier instead of worrying about access to our Google Drive being blocked.

    2 votes

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    Under review  ·  2 comments  ·  Edit PDFs  ·  Admin →
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  20. THERE IS NO PAYMENT TO PROCESS LET ME CANCEL MY FREE TRIAL.

    2 votes

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