Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


  • Hot ideas
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  • My feedback
  1. 1 vote
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  2. ERROR

    Fix this error:
    Something went wrong. Please try again later.
    I can't access documents

    2 votes
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  3. Account upgrade issues

    I'm so frusterated!

    I am trying to convert a Microsoft word document to a pdf. I have a subscription that includes this. I get an error message every time I click on convert to pdf that says:
    Your adobe acrobate trial has expired. Buy now to restore full access....

    I click on buy now and it brings me to this account. I try to upgrade my subscription and it sends me in a circle. It wont let me buy anything else it is trying to make me either upgrade this account or switch to a different account. What am I…

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bring back my favored tools!

    The new interface makes it virtually impossible to see not only which images have been view, but which have been downloaded. The old interface presented me with a simple window that showed which files had been viewed or downloaded and when.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  5. Show you care!

    Listen to your user community. I don't like the new interface and many others have expressed the same.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  6. Option to set a default color

    I met with a customer who asked for a way, as a reviewer, to set a default color that would apply across all reviews they participate in.

    4 votes
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    0 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
  7. Draw circles, rectangles, and arrows

    I met with a customer who asked for an easy way to draw shapes like circles, rectangles, and arrows when commenting on a file in a review.

    3 votes
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    1 comment  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
  8. Support adding attachments to a comment for a file in review

    I met with a customer who requested the ability to attach a file or a screenshot to a comment or a spot on the page.

    3 votes
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    0 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bad product

    I bought this product just to make PDF files to Docx. This is even worse than the PDF. If I could, i would return this product and wouldn't suggest it to anyone.

    2 votes
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  10. unhapyy

    I signed up to combine pdf files and after paying I am only limiited to a12 files. I am not happy as I cannot do my work,
    ccurrently this product is worthless for me

    1 vote
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  11. Converts to wrong format in Word

    I converted a .pdf document to Word and the format it created, Government Legal. I desired US Letter. There is NO WAY of changing it.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  12. Excel Workbook Bug

    New update no longer supports excel workbooks with multiple sheets in "Combine Files" option. Only inserts first sheet of workbook instead of all sheets.

    1 vote
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  13. Viewing Document Cloud folder from Adobe Scan APP

    Hi, I want to know if it´s possible to see the folders created into http://documentcloud.adobe.com/AdobeScan/ from the Adobe Scan APP for iphone. (I can see the docs in the path directory (/adobeScan) but can´t see the folders I created into its folder. Thanks!

    2 votes
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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  14. Can't use keyboard to delete files or folders.

    Don't like having to use the mouse to delete files and folders, but the new interface forces me to do so.

    1 vote
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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  15. Dil seçeneği fakirliği

    Dil seçeneğiniz çok sınırlı ve zayıf. Dilerim en kısa zamanda Türkçe dil seçeneği koyabilecek kadar gelişirsiniz...

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. Combine files is not working Please notify me when it is fixed

    The Combine Files is not working. I keep getting Error messages "Conversion Failed"

    3 votes
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    1 comment  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  17. dissallow download and printing of proofs

    important i need to be able to not allow download or printing

    these are ment for proofs and some of my projects are proofed before payment and i need my clients to pay before the can print anything . also i would like to know if there is viewers and visitor tracking that did not review. please email me or contact me brad@bluebrad.com i would like to make this my print production proof system. i like it so far just need to not allow downloads or printing. review only .... PS can we add an approve button ... explaining that…

    1 vote
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    1 comment  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
    cfrench responded

    Thank you for your feedback regarding controlling downloading, printing, and approval. It’s helpful to understand why you need that. Regarding your question about tracking whether people you shared with have reviewed or not, if you shared by Inviting People rather than simply generating the link, you’ll see a status for each of the people invited including who has not yet opened the file and who has added comments.

  18. Very irritated with the new interface!!

    Very irritated with the new interface!! It adds extra time to my workflow because I can't see image details now without clicking on each one and it is killing me!

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  19. object to requesting my birthdate at login

    I object to you collecting my birthdate as a requirement to log in. It's easily possible to use some other information to authenticate me. I do not trust Adobe to keep my information confidential, because frankly, you lack imagination for not using another shared secret. Adobe is not authorized to use my birthday for any other purpose.

    1 vote
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  20. Edit PDF

    Trying to edit a PDF & 'Edit PDF' has been removed from the docket/dashboard. Everything else is still in place but edit, is there a way to get edit added back?

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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