5265 results found

1. New interface is not great

   Change it back.

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2. Death by a Thousand Paper Cuts.

   Let me first say that I LOVE Adobe products. I have used Photoshop, Illustrator, After Effects, Premiere Pro, and even Flash back in the day.

   My experience with something as seemingly simple as Adobe Sign... has been horrific so far. I'm an entrepreneur, and all I wanted to do yesterday was send a test document to sign so I could see how it worked, and then send a contract to one of my first clients.

   It's now day two, and I still can't get it to work. One, the service is buried, so it took me a while to figure out how to even access Adobe Sign. I didn't know if it was an app I downloaded or only available online. I did find it once, created a test document to sign, put in signature fields and date fields with the tools, and sent it to two of my emails as a test. Only one email received it (I quadruple-checked the spelling and my inbox and my spam). On top of that, when I opened the document that did get properly emailed, there was no way for me to sign it.

   Adobe.com is constantly opening new tabs every time I click on any link, so in my search to figure out what I did wrong, looking for documentation on how this worked, I must have navigated away from the Document Cloud (which I didn't realize at the time what that even was).

   I couldn't remember where I accessed that Adobe Sign area, but everywhere I looked, Adobe.com was telling me I needed to buy it. "But... I just used it. You're telling me I need to buy it? I'm logged in. It should know I already have this." I tried to find where it said that Adobe Sign was included in my subscription (which I did EVENTUALLY find). I didn't know if this was a glitch or I'd somehow activated a demo and it wasn't really included. I contacted customer support, got bounced through five people who all thought it was someone other specialist's problem. By the time I actually got to the final person, I'd finally figured out that it's listed under web apps, and that I DID have it, but it still didn't explain why adobe.com was still trying to get me to pay more money for something I already had.

   The tech specialist gave me some resources (which were helpful). He explained there were two ways to access Adobe Sign. He asked if this was helpful and solved my problem. I honestly didn't know if it had or not. There were too many problems to even know what to ask at this point. He asked if he could close my case, so I said sure because I assumed he didn't want to sit there and wait for me to read everything.

   The documentation started out great! Until it started referencing menus and screens that I had not seen, and could not find anywhere. It talked about the importance of setting up your profile and settings in the beginning, but not where I needed to actually go to access them. My screen looked completely different, with fewer options than what was in the documentation. Were they on a desktop app? Was this a difference between Mac and PC? Was this online? Were these settings specifically for Sign or generally for my Adobe account? I looked everywhere I could think to. Nada. I still have no idea where those settings are. They looked important too--things like setting up my signature, timezone, stuff like that.

   I spent my whole day wrestling with this. Today, I woke up determined to tackle it. "I don't need to know everything there is to know about Adobe Sign. I just need to do another test, get that to work, repeat on my contract, and send it to the client. I can do this."

   But now, when I try to sign a document (which, by the way, if I need to sign it and the client needs to sign it, why are there only two options for if I need to OR if I need someone else to sign? Why isn't there an option for us both to sign?) I just get endless "Loading Adobe Sign..." and the spinning wheel of death, which has been spinning the entire duration of while I wrote this up (and I did try things like closing all other adobe tabs, restarting Chrome, restarting my computer). This experience has been like a death by a thousand paper cuts. I KNOW it shouldn't be this difficult. My stepdad talks about how easy it is to use--that's how I found out about it. But here I am midway through day 2, infinitely frustrated, and rapidly losing confidence that I can even use this product.

   Let me first say that I LOVE Adobe products. I have used Photoshop, Illustrator, After Effects, Premiere Pro, and even Flash back in the day.

   My experience with something as seemingly simple as Adobe Sign... has been horrific so far. I'm an entrepreneur, and all I wanted to do yesterday was send a test document to sign so I could see how it worked, and then send a contract to one of my first clients.

   It's now day two, and I still can't get it to work. One, the service is buried, so it took me a while to figure… more

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   Resolved  ·  0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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3. Adobe sign is not loading

   Adobe Sign is not working. I can't request signatures. I keeps on loading forever.

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   Resolved  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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4. 'Re-Send' feature

   A 're-send' function would be fantastic. We get a lot of requests to re-send documents, having to go through the whole process again for the same documents/recipients can begin to take up a lot of time.

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5. New feature

   Would love a this feature:
   1. Inlanta would love to request documents from our customers to be delivered through the Acrobat interface or routed to another secure location.

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6. cloud should be accessible in Acrobat DC Standard

   You can put access to Document Cloud back into Acrobat DC Standard

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7. Bad

   Very Bad app it take longer time to load and at time to open every time have to sign in.

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8. Pri6

   My video, my private, my photo

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9. ability to do additional invoices without going back to main page

   When using the send for signature feature it would be handy to be able to send the next invoice without having to select document cloud and then send for signature again.

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10. Difficult to navigate

    I do not like the changes you've made. Before the application was simple and I liked that. I had to get help just to get to the right screen. I was being asked to purchase or start a free trial when I was logged on! When I did get to the right screen there were still captions for "start free trial" and something else I don't remember. Aggravating!

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11. 10 Mb per document is not enough

    I am getting very poor results from signing contracts and am preparing to abandon adobe pro dc altogether to find a program that allows me to send more than a 10 mb document. Please advise if you can fix this.

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12. New features

    The Acrobat DC app is missing a few key elements that the web version has. The ability to remind customers at specific times and the option to hide agreements.

    It would also be nice if we have an option for both web and app to organize agreements by folders you created. I use this app to have my clients sign tickets that I do and if I could sort out by folders it would make it a lot more easier to navigate.

    Also, reminders do not show up in activity and I think that needs to be added as well. As I do not want to send multiple reminders on a single day.

    Lastyly, some of my clients like to make notes on the ticket as well and if they were able to access some kind of note taking from within the signature panel. I've tried experimenting with adding a note text box when sending out for a signature but because the box is not labeled and is a solid color it tends to overlay some vital information.

    Hope to see these features added in. Thank you,

    The Acrobat DC app is missing a few key elements that the web version has. The ability to remind customers at specific times and the option to hide agreements.

    It would also be nice if we have an option for both web and app to organize agreements by folders you created. I use this app to have my clients sign tickets that I do and if I could sort out by folders it would make it a lot more easier to navigate.

    Also, reminders do not show up in activity and I think that needs to be added as well.… more

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13. STOP MOVING FILES WHEN I VIEW THEM

    every time i look at a file IT MOVES TO ANOTHER PLACE!!!, I need to know what I looked at it is like throwing darts at a moving target. JUST LIST THE FILES BY DATE AND LET ME MAKE DECISIONS ABOUT THEM. Thank you.

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    0 comments  ·  View PDF files  ·  Edit…  ·  Delete…  ·  Admin →
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14. ICONS on the Right should be TOP PAGE.

    the OPTION Buttons on the Right hand side should be placed at the top of the page or webpage so as to reach any of the icons easily and NOT have to Scroll down every time to find the icon we need.

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    0 comments  ·  Organize Pages  ·  Edit…  ·  Delete…  ·  Admin →
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15. PDF作成時の問題

    日付の年月日の表示順が、元のエクセルと異なった状態でPDFが生成されます。
    改善を願います。

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16. Export PDF not working

    Hi
    You've changed the desktop appearance and my Export PDF subscription no longer works (pdf files will not upload from my PC). what have you done?!

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    0 comments  ·  Export PDF  ·  Edit…  ·  Delete…  ·  Admin →
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17. Won't stay logged in

    It's really nice to see all the pretty pictures when I log in, thanks so much, it really helps the functionality of your product. If you aren't too busy with fascinating art, could you look into the reason why the "stay logged in" feature doesn't work on my Windows 10 Pro PC? It would also be convenient if when I sort the pile of forms, they remain in the sorted order, rather than me having to re-sort them every single time I log in.

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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18. gerald.stewart69@btinternet.com

    allow me to convert PDF to Word doc

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    0 comments  ·  Export PDF  ·  Edit…  ·  Delete…  ·  Admin →
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19. pdf combining

    How to combine pdf files is not listed here

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    1 comment  ·  Combine files  ·  Delete…  ·  Admin →
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20. helpful suggestion

    I love the scan feature on the mobile app, which is why I use adobe cloud. The online file storage options is nice to have, but very tedious to work with. I recommend you copy google drive to improve user interface

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