6246 results found

1. Stop Pop UPs

   Can you stop presenting an upgrade pop up

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   0 comments  ·  Subscription  ·  Delete…  ·  Admin →
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2. ive paid but access denied

   I already have a paid subscription to use Acrobat why are you asking me to pay again?

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3. es una basura este servicio

   estoy hasta la madre de Acrobat pago una suscripcion pero no puedo usarlo si no tengo internet se supone que deberia ser posible cuando se trabaja en un viaje o en un lugar donde no hay internet esto en verdad es una basura

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   0 comments  ·  Create PDF  ·  Delete…  ·  Admin →
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4. Cookie pop up problems

   Please move your cookie bar. Our clients continually think they've signed their documents bust haven't seen the "click to sign" button because it's under the cookie notice. This happens constantly and necessitates numerous emails and phone calls to explain what should be a fast and easy way to get documents signed.

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   1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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   Planned  ·  AdminMariana Guzmán (Admin, Adobe) responded

   Hello Janet, 

   We are currently working on improving this experience thanks to your suggestion. Here are some helpx links related to this issue that might help you: 

   https://helpx.adobe.com/sign/using/esign-document.html

   https://helpx.adobe.com/sign/how-to/for-signers.html

   Thanks,

   Adobe Acrobat Sign Team

5. Can't request e-signatures

   I'm not able to request e-signatures, although I had been able to in the past. Has something changed with my account?

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   1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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6. 保存されない

   使っている途中で何度も頻繁にエラー表示される。またどこにも保存されず、ダウンロードをしようとするとエラーとなり、リクエストを送信できませんでしたと表示される。
   まったく使えない

   4 votes

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   0 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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7. Hebrew text deleted when download

   Bug report:
   Entering Hebrew language text is supported and works well, but once you download, all the Hebrew text is removed.
   Tried with multiple OS / Computers. It also worked in the past, I used to work with it using Hebrew.

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   Under review  ·  3 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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8. angry

   actually just working - I am trying to save a document for a client and it just keeps saying an error has occurred - I have tried several different ways- your software needs to be more reliable considering how much I am paying. I will need to use something else instead because this just can't do the most simple tasks like combining a document.

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   Need Info  ·  3 comments  ·  Combine files  ·  Delete…  ·  Admin →
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9. Help to cancel free 7 day trial

   I tried to cancel my subscription on Plans page, but there is no plan. However the Adobe Acrobat Pro DC application shows : 2 days left in trial.

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   1 comment  ·  Subscription  ·  Delete…  ·  Admin →
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10. E-Signing Documents Sucks

    I used to have a whole bunch of options when I wanted to send a document for e-signature. Now, it doesn't give me any options, and it doesn't do what I want! I can't change the message like I used to, I can't add more receipients like I used to, I can't say that I've already created my signature fields like I used to. Document signing has always been frustrating, because the options change every single time, but now it is REALLY frustrating!

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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11. Keyboard input/actions are ignored

    When reviewing and commenting a PDF file in the Acrobat web version, it does not recognise the "Delete" button, or simple keyboard input as is the case in the desktop version.

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    0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Armin,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We are able to reproduce the issue and reviewing the same internally. 

    Regards,

    Harshpreet

12. Too hard to cancel

    I need to cancel my plan immediately

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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13. Convert PDF to Excel

    Convert it to excel, the data is messy

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    4 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  AdminJennifer Vu (Admin, Adobe) responded

    Thank you for reaching out. Have you tried the "Open in Excel" feature after converting your PDF to Excel file format for better viewing experience? 

    Please see attached screen captures.

     Regards, 

    Jennifer 

    Acrobat Web Team

14. Wie kann ich mein Abo kostenlos Kündigen

    Wie kann ich mein Abo kostenlos kündigen?

    4 votes

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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15. NO SUCH THINH AS A FREE TRIAL

    PLEASE CANCEL SUBSCRIPTION
    NI MORE FREE SERVICE THAT HAS CHARGE MY CREDIT CARD TWICE> SO MUCH FOR FREE TRIAL SERVICE>

    4 votes

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    Need Info  ·  1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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16. E-sign link via TEXT

    Would be very helpful to be able to send the signature request via text message link, so that customer gets a text alert message and opens link into the e-sign website.

    4 votes

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    Under review  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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17. Unsubscribe

    Been trying off and on for a year to unsubscribe. Now I get a message saying it will roll over. Bloody thieves!!!

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    0 comments  ·  Home  ·  Delete…  ·  Admin →
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18. can't upload a jpg with my signature

    can't Add a Signature from an Image taken with a mobile phone. I've never encountered such a problem previously.
    The file size is 56kb, the file is a jpg, unlocked.
    The same image always worked when using Acrobat on previous devices (Mac)

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    4 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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19. can't find how to download Acrobat pro

    you make it IMPOSSIBLE to simply download Adobe Acrobat Pro. IMPOSSIBLE!!!! I have spent over 15 min searching this site and GOOGLING how to simply get a program I pay for onto my computer. It should be immediately accessible.

    4 votes

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    0 comments  ·  Organize Pages  ·  Delete…  ·  Admin →
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20. Adobe Acrobat Pro server problems!

    I pay a monthly $14.99 to use Adobe Acrobat Pro subscription. I use the sign document feature daily with our Service Ticket agreements for my clients. However, the last few weeks I cannot get any work done in a timely manner. Adobe Acrobat Pro locks up while logging in, opening documents, sending templates to clients for signing, editing templates, etc., etc. It has become a minute by minute nightmare. I thought it might be my wifi or computer but no matter which computer I use, iPad, iPhone, wifi, etc. Adobe Acrobat Pro is problematic. I am ready to through it out the window. What is going on with your servers? I keep getting errors with your servers. I am paying for a service that I am not getting.

    I pay a monthly $14.99 to use Adobe Acrobat Pro subscription. I use the sign document feature daily with our Service Ticket agreements for my clients. However, the last few weeks I cannot get any work done in a timely manner. Adobe Acrobat Pro locks up while logging in, opening documents, sending templates to clients for signing, editing templates, etc., etc. It has become a minute by minute nightmare. I thought it might be my wifi or computer but no matter which computer I use, iPad, iPhone, wifi, etc. Adobe Acrobat Pro is problematic. I am ready to through it… more

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    1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hello Craig,

    Are you still facing the issue?

    Thanks,

    Adobe Sign Team