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Acrobat for Windows and Mac

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378 results found

  1. In Acrobat DC when attempting to combine files into single PDF and trying to select Illustrator files they are grayed out and cannot be selected. I have to drag them from the finder into Acrobat. This is a major pain and waste of time. Before the upgrade I could always select an AI file to add to a PDF. Now I never can, even when trying to replace a page with a new file. Illustrator and Acrobat are not talking to each other.

    2 votes

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    Hi

    Acrobat does not support conversion of AI files to PDF via the Combine functionality.
    Can you confirm that you are combining AI files or PDF files created from Illustrator?
    Also, do you have Illustrator installed on your system?

    Thanks
    Tanvi

  2. Create a right click utility option to be able to batch convert files to PDF without prompting for each document save. Your competitors have this feature and Adobe Acrobat should be able to do this without "actions" or other workarounds.

    Complete the following use case.

    1. Highlight multiple Office/Document files (even 50-100 is possible) 1A. Right click the documents
    2. Click "Batch Convert to PDF"
    3. A dialog opens, lists all selected files, has the ability to add new or remove files, asks where to save all PDFs and what settings such as PDF/A, quality, etc
    4. Have multiple conversion options such as "Convert…
    2 votes

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  3. I am in Outlook 2016 on Windows 10 and I access an office 365 group. I highlight multiple emails and right click and select convert to pdf, however I get the error "Invalid Selection. Please select one or more emails in the explorer and try again." This works perfectly fine in the inbox and all folders, just not within an Office 365 group. We need to do this because we need to export emails from groups just like we do in our regular inbox.

    1 vote

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  4. 3 votes

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  5. I receive .ai and .pdf files via email from customers. I convert these files to .tif in Photoshop. Until sometime around the end of October, I would create multi page PDFs with Acrobat, as proofs. The .tifs are used as print files. Now I get this error box. "Adobe Acrobat could not open 'WFFTBRAB2019WineSignage11x17batch1Page01.tiff' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
    Here is my case number: ADB-9772660-R1Y5 

    2 votes

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    Need Info  ·  2 comments  ·  Creating PDFs  ·  Admin →
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  6. When creating a binder using the > Combine Files function, all batch imported files should be clearly checked by default, with the option to uncheck individual files.

    Alternatively: When clicking > Combine, the user could be notified:
    "It seems you have imported more files than are currently being combined. Is this right? (Tip: If you like to use all your imported files in this binder, please check all your imported files by doing X.) >Y/N

    1 vote

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  7. When creating a pdf from a Word file, it would be useful to be able to set the default zoom of the file.
    From posts on other platforms, it appears that some get random default zooms on their files.

    2 votes

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  8. When I merge several documents into a single PDF, recipients are telling me they are getting an error message that a file is corrupt. The merged documents consist of 3 MS Word documents, a single PowerPoint presentation, and 5 PDFs. We recently were upgraded to Adobe Acrobat Pro DC, Version 2019.012.20040. I didn't have this problem before. I've re-created the MS Word and PowerPoint documents and still no fix to the issue. Any suggestions?

    1 vote

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    Hi

    Please ensure that your Acrobat and Office are updated to latest version.
    Can you view the combined PDF correctly or are you also getting an error message?
    Please share the error message screenshot with us.

    Thanks
    Tanvi

  9. Please allow html to be created as clickable pdfs on a Mac. The documentation you provide says it can be done on Firefox but that is false. Wasted hours with your support folks before they said it can't be done.

    4 votes

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    Hi Valeria,

    Thanks for reaching out. We are really sorry for the inconvenience you are facing.
    As much as I understand from your post, you want to convert an HTML document to PDF from browser. It is unclear if the document is a locally saved HTML file or an online URL.

    Unfortunately, local HTML files cannot be converted from browser as Acrobat browser extensions only work for online URLs. So you will have to use Acrobat Create PDF tool to convert the file.
    1. Launch Acrobat.
    2. Go to File→Create→PDF from Web Page.
    3. Click on “Browse” button and select the HTML file to be converted.
    4. Click Create.
    If the converted document is not proper (as mentioned by you), please share a sample HTML file with us so that we can check the issue.

    If you want to convert an online URL, you can use Acrobat…

  10. It would be hugely beneficial to have seamless integration of the Snipping Tool and Adobe DC with one-click creation of a PDF from a screen shot or screen selection. For the purpose of this request I am using a Windows laptop with the full suite of Adobe Creative Cloud. I can already create PDFs with one-click from most other Microsoft products such as Word, Excel, PPT and Outlook, but having Adobe be able to handle screen shots and even combine/edit them without going through file/save/rename/export/save will be a great enhancement to Adobe DC which is already a great product.

    2 votes

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  11. Adobe Acrobat has been compatible with the major business application like MS Outlook or Lotus/IBM Notes since a long time.

    With the version 10 of IBM Notes (that was October 2018) Adobe Acrobat 2017 is no longer compatible with this email suite.

    The PDFMaker Addin did a great job in creating PDFs from Mail.
    Unlike just "printing to PDF" the right border has not been cut when the text was too long and the PDFMaker did include all attachments from the mail into the final PDF.

    So the Adobe Acrobat was a perfect companion for documenting approvals and other buisiness…

    11 votes

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  12. Windows 10 Enterprise 1803, Acrobat Pro DC 2019.012.20040, Firefox 69.0, Acrobat Add-on 18.0.10

    Hi, when I try to convert a web page with the Acrobat Add-on in the upper right corner of my Firefox browser, I get an error message in Acrobat: There was an error opening this document. This file cannot be found. I cannot do anything else.
    In Chrome I can convert to PDF without any problems.
    Thank you very much for your help!

    1 vote

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  13. We used to be able to drag MS Word documents into existing PDFs (in the thumbnail view), and the Word document would automatically be PDFed and combined with the existing PDF. This no longer works, and is causing certain tasks to take much longer than they used to.

    1 vote

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  14. I wish the application can convert outlook email with attachments into a single pdf with attachments immediately following the email. It will be ideal if a whole folder of emails can be converted with same format of file names that can be chosen by the user

    2 votes

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  15. Acrobat Pro DC latest version on Windows 10 (latest). after creating about 20 pdfs it catches out simply closing acrobat. Have same problem on multiple PCs. Has been happening for 6 months or so. Before that I could create 100s without a problem.

    2 votes

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    Hi

    Thanks for sharing the steps. We are aware of a similar issue with OneDrive files and are working on fixing it.
    Can you check if you can convert Office files kept in OneDrive by right-click menu and the PDF gets created. Does the Office app remain open or does it get closed?

    Thanks
    Tanvi

  16. When I try to convert a web page in Firefox to pdf using the icon on top right corner, it often does not work. If I try the convert to pdf using the print command on the right dropdown list, the optionto print, then adobe pdf will convert the same page to a perfect pdf. What is wrong?

    1 vote

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    Need Info  ·  1 comment  ·  Creating PDFs  ·  Admin →
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  17. We have a functionality till Acrobat DC October 2018 release which shows the page number when combining the PDF files on Page thumbnail. This feature was enhanced in such a way that now the users have to rollover the mouse to the document to see the number of pages. It would be great if we can have a separate column which shows the page numbers in such a way we can have both complete view of the document in Page thumbnail and the page number as well without rolling over the mouse cursor to PDF.

    2 votes

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  18. Hello, I recently installed the Acrobat Firefox add on. Here are the issues:

    1. it takes an enormous amount of time for the conversion process to complete

    2. As you will see in the attached screencast, the "open pdf in acrobat" option is turned off, yet acrobat application opens anyway. either way, you will see that i'm logged into the account and logged in to the document icloud.

    1 vote

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    Need Info  ·  1 comment  ·  Creating PDFs  ·  Admin →
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  19. Provide support for HEIC files. This is apple's new standard and lots of clients send over these image files like jpegs that need to be inserted into my pdfs. PDF is intended to be the "universal" format so this seems like an obvious addition. Thanks!

    6 votes

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  20. I've used this tool for years and have turned to 3rd party vendors for better options. Adobe should step in and revamp this tool.

    For me the issue with this tool is the processing features. I cannot add multiple folders containing multiple files and output aggregate PDF's that correspond to each folder. The same is true with more complex file/folder structures where I may wish to add and combine specific sub-folders from specific directories into aggregated PDF's.

    Moreover, the file naming features could benefit from an upgrade in features. I'd like to have the option of renaming a new aggregate…

    3 votes

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