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Acrobat for Windows and Mac

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283 results found

  1. Client Side Request Injection

    1 vote

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  2. It takes too many clicks to digitally sign forms with signature blocks: 1 click to active to signature box, 1 to select the digital ID, 1 to sign, 1 to save, and 1 to replace the file with the signed version. I frequently sign forms with 2-4 signature fields and this gets tedious. Two clicks would be plenty.

    1 vote

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  3. Add ability to Digital Initials of using an image file instead, JUST like for Signature, please.

    2 votes

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  4. Downloaded ADE 4.5.7 got this error when trying to open the how-to book
    :
    RETRECORDCOREINVALIDCLIENT_CERT

    Client certificate used with Digital Editions is invalid. You will not be able to use all the features available in this application!

    No clue why. Please fix.

    1 vote

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    Resolved  ·  amukherj responded

    I am assuming your concerns have been resolved. Let us know otherwise.

  5. We have a problem displaying the attached pdf file.

    When opeing the file, the error message shows up and it's unreadable.

    "cannot find or create the font 'MS Mincho'.
    Some characters may not display or print correctly"

    Our setting:

    *Protected pdf using owner password
    *Fonts are not embedded
    *When we opened encrypted binary registry(CIDSystemInfo Dictionaries),
    the registry shown starts with 'FEFF' in Hex, otherwise registry
    is decryped correctly.

    *NG Versions

    1. Windows 7 Pro (64bit)
      Adobe Acrobat Reader DC
      2018.011.20038

    2. Windows10 Pro ver. 1703 (64bit)
      Adobe Acrobat Reader DC
      2018.011.20038

    3. Windows 10 Pro ver. 1703 (64bit)
      Adobe Acrobat DC
      2018.011.20036

    *OK…

    1 vote

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  6. Need a area after signature to add in electronic signatures.

    1 vote

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    Hi,

    Could you please explain your issue in a bit more detail and how it affects the Fill and sign application?

    Regards,
    Sandeep

  7. We have a problem displaying the attached pdf file.

    When opeing the file, the error message shows up and it's unreadable.

    "cannot find or create the font 'MS Mincho'.
    Some characters may not display or print correctly"

    Our setting:

    *Protected pdf using owner password
    *Fonts are not embedded
    *When we opened encrypted binary registry(CIDSystemInfo Dictionaries),
    the registry shown starts with 'FEFF' in Hex, otherwise registry
    is decryped correctly.

    *NG Versions

    1. Windows 7 Pro (64bit)
      Adobe Acrobat Reader DC
      2018.011.20038

    2. Windows10 Pro ver. 1703 (64bit)
      Adobe Acrobat Reader DC
      2018.011.20038

    3. Windows 10 Pro ver. 1703 (64bit)
      Adobe Acrobat DC
      2018.011.20036

    *OK…

    1 vote

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    Hi Takuya,

    I can’t find any attachments, can you please re-attach the PDF with which you are facing this issue.

    Thanks
    -Pratyush

  8. You need to make this easier and less quirky. I'm using a mac and have downloaded acrobat pro for windows and mac. It's taken me ages and youtube videos to create a digital signature and on a blank pdf I can add it. But when sent a pdf that already contains digital signatures it won't let me sign. In the end I used Mac Preview. This obliterated the original signatures but at least I could sign and send it back for resignature by others. The whole exercise is very unpleasant and very very annoying.

    1 vote

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  9. I don't know how I have protected the file, was not intentionally. How could I reverse it if I don't know the password? I think cause I fill the form in my computer I should be able to reverse do I? Please I need a help with it. tjhanks

    1 vote

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  10. Hi, Once a receiver has opened a password protected file, it should be possible to remove the password if one wants. I am too sick of this.
    As an example, I get monthly bill from the Mobile operators for just few dollars. The bill needs to be uploaded for claim. Currently I have to take the print the PW protected file first, then scan the printed copy and save it and then again upload it

    1 vote

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    Resolved  ·  cdas responded

    Document Open Password cannot be removed unless document editing permissions are given to the password. So ,considering the issue resolved.

  11. When I make a change to a file with Adobe Pro DC and try to save the file, Windows Defender is blocking access to the "Control Folder Access". It says to add the Adobe Pro DC exe file as a safe app. I can not locate the path. I have Windows 10 Creators Update OS.

    Please Advise

    1 vote

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  12. a adobe rep said in this forum the following:"Since the secured PDFs cannot be combined as single PDF and are only available as PDF portfolio. Those can only be viewed in Acrobat or Reader."

    Is there a way to convert multiple pdfs put into a single file/folder with a single password that would protect the large singlefile/folder without password pasword protecting each individual file? or work around?

    1 vote

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  13. Our agency has several custom presets when saving pdfs from Illustrator. We would like to limit one client from altering our pdfs. We can apply the security setting, however they do not save in the preset.
    Please fix.

    1 vote

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    Resolved  ·  cdas responded

    Dear User,

    Please open the file in Acrobat.Go to Protect Tool from Tools Page.
    Go to Encrypt— Manage Security Policies—New - Using passwords,public key certificates —Save as a Policy-and then choose the settings that you want to apply .
    As the policy is saved,you can apply the policy next time on-wards
    which appears as a template from Security Options(Control+D) on the file.

  14. Our county's superior court system requires that we e-file all documents into the court; upon filing a document with the system ("LINX"), LINX timestamps it.

    This doesn't work with a certified e-signed document, because Adobe locks the document from future editing. If I try to e-file a certified copy, LINX immediately rejects the file, because of course LINX can't timestamp it.

    I'm forced to print out the file, physically scan it again, and e-file the document that I had e-signed in the first place! Am I missing a checkbox somewhere that I can check, to force Adobe to allow editing…

    1 vote

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    Need Info  ·  Amboo Srivastava responded

    Hi Molly, Kevin,

    Thanks for writing to us.

    From what I understand, you require your PDF to be digitally signed again, after you have shared it after certifying and digitally signing by your signature? Can you please try these steps and see if this is what you require:

    1. Open PDF in Acrobat DC. From Tools→ select ‘Prepare form’ app and click Start. Add (at least) 2 signature fields from top toolbar and save the document
    2. Right click on the first signature field and select ‘Certify with visible signature’. In the Certify Document dialog that comes up, under ‘Permitted Actions After Certifying’, select ‘Form fill-in and digital signatures’
    3. Now sign the document by adding your signature
    4. Send the document to LINX now

    Does this solve your problem? Please let us know.

    Thanks,
    -amboo

  15. Cannot access the OK button on the security details screen. I have a small screen and it is not visible.

    Read the details in the Adobe Support Case.

    Case #0189029806

    1 vote

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    Resolved  ·  cdas responded

    No update from user.
    Does not seem to be product issue.

  16. Acrobat Pro sets some form fields to "visible but doesn't print" in my document even after I have set it to "Visible" when a digital signature is applied. I have to keep opening up old documents and fix fields that were automatically changed when I specifically set them to be "Visible" again.

    1 vote

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  17. Currently, if you PDF a document and added the current Protection features in order to stop it from being converted back to Word. You can actually upload it to many PDF to Word converters on the internet and it will convert the PDF document back to Word without asking for the password. So a better security feature is needed. Especially for company sensitive documents that I want to PDF, protect and stop anyone from converting back to word.

    2 votes

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    Resolved  ·  cdas responded

    Dear User,

    While implementing password protection, Acrobat warns user that ,third party apps may not honor the permissions that are being set on the file. Please open the file in Acrobat/Reader itself to honor the permissions.
    Or you can protect the document with certificate .

  18. Adobe Reader XI was given a 64 bit IE plugin in patch 11.0.7, but the 64 bit IE plugin has not been included with Adobe Acrobat XI.

    1. 64 bit IE plugin - required to run IE 11 with Enhanced Protected Mode
    2. Include the same 64 bit IE plugin, that was added to Adobe Reader XI in patch 11.0.7, to Adobe Acrobat XI
    3. Verified in Windows 7 and Windows 2008 R2
    4. When IE 11 is configured with Enhanced Protected Mode, sites that are in the Trusted Zone open in a 32-bit process and will use the 32 bit IE plugin. Sites…
    6 votes

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  19. Since last update of Adobe Acrobat Std/Pro, our engineers are not able to sign drawings cause now a predifined rectangle appears which is way too large. People have to sign at the right side of the drawings (DIN A0) with a very small rectangle. You have now to place the new predefined rectangle where top left corner have to fit with top left corner of drawing field. Therefor, you have to zoom out the document to be able to place the rectangle. That way, it's hard to see if you sign the right field at the drawing. Signing hundreds of…

    1 vote

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    1. Open a protected document with the correct password.
    2. Try to unsecure the document in "Document Properties" -> "Security", choose "no security"
    3. A pop-up asking password shows up, Enter the same correct password as used to open the document.
    4. "The password is incorrect". Cannot unsecure the document.

    OS X Yosemite 10.10.5

    1 vote

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    Resolved  ·  cdas responded

    The issue is resolved for the user

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