10706 results found

1. PDF printer missing after installing Acrobat DC

   When can we expect an official release for this issue?

   https://helpx.adobe.com/acrobat/kb/adobe-pdf-printer-does-not-install.html

   2 votes

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   0 comments  ·  Printing  ·  Delete…  ·  Admin →
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2. Redact feature no longer functions properly

   I have hundreds of pages to redact in a scanned document and when I hit apply the screen over the document goes gray and a solid white box appears in the center. The white box usually give the options to use in the redaction process. I have to close Adobe with Task Manager. This is unacceptable. This is a recurring problem. I managed to clear it with difficulty a few weeks ago and the malfunction has returned. Please don't tell me to update. I checked. There are no outstanding updates. This is disappointing and annoying as I expected better from your company. I work for a large state agency that uses your product with a license. I've seen other people with the same complaint. This defect needs to be addressed.

   I have hundreds of pages to redact in a scanned document and when I hit apply the screen over the document goes gray and a solid white box appears in the center. The white box usually give the options to use in the redaction process. I have to close Adobe with Task Manager. This is unacceptable. This is a recurring problem. I managed to clear it with difficulty a few weeks ago and the malfunction has returned. Please don't tell me to update. I checked. There are no outstanding updates. This is disappointing and annoying as I expected better from… more

   2 votes

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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3. Acrobat blocks after start for 60 seconds

   Acrobat Pro DC 32 Bit, 2021.007.20099
   - The program blocks for approx. 60 seconds after it has started. No functions are then possible. At the top of the program bar, Windows reports: "No response". After the 60 seconds have elapsed, the program reacts normally.
   - Originally existing zoom functions are no longer available: Ctrl + / Ctrl - / Ctrl 0 (Zero) do not work

   – Programm blockiert nach dem Start für ca. 60 Sekunden. Es sind dann keine Funktionen möglich. Ganz oben in der Programmleiste meldet Windows: „Keine Rückmeldung“. Nach Ablauf der 60 Sekunden reagiert das Programm normal.
   – Ursprünglich vorhandene Zoom-Funktionen sind nicht mehr da: Strg + / Strg - / Strg 0 (Zero) funktionieren nicht

   System: Windows 10, i7-8700, 32 GB RAM, SSD, Nvidia GTX 1070

   Acrobat Pro DC 32 Bit, 2021.007.20099
   - The program blocks for approx. 60 seconds after it has started. No functions are then possible. At the top of the program bar, Windows reports: "No response". After the 60 seconds have elapsed, the program reacts normally.
   - Originally existing zoom functions are no longer available: Ctrl + / Ctrl - / Ctrl 0 (Zero) do not work

   – Programm blockiert nach dem Start für ca. 60 Sekunden. Es sind dann keine Funktionen möglich. Ganz oben in der Programmleiste meldet Windows: „Keine Rückmeldung“. Nach Ablauf der 60 Sekunden reagiert das Programm normal.
   –… more

   1 vote

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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4. don't install unwanted software on my machine. don't use misleading error messages as sales tactics. I no longer trust you.

   I guess that's a feature request. I asked support how to send a complaint and your support agent sent me here.

   If something isn't covered in my plan, just say that. Don't tell me to contact customer service because of an error so they can try to upsell me. That is ridiculous and shady and a waste of my time.

   and ABSOLUTELY DO NOT install McAffee products on my machine without my consent! Bundled in the installer, gross.

   I am cancelling my subscription because these business strategies are invasive and unethical. I will use open source products instead. Please do better :(

   I guess that's a feature request. I asked support how to send a complaint and your support agent sent me here.

   If something isn't covered in my plan, just say that. Don't tell me to contact customer service because of an error so they can try to upsell me. That is ridiculous and shady and a waste of my time.

   and ABSOLUTELY DO NOT install McAffee products on my machine without my consent! Bundled in the installer, gross.

   I am cancelling my subscription because these business strategies are invasive and unethical. I will use open source products instead. Please do… more

   2 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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5. Stop hogging side bar space with the esignature prompt. Enough already. We know it's there!

   Stop hogging sidebar space with the e-signature prompt. Enough already. We know it's there!

   3 votes

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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6. Feature Request - Adobe Document Cloud: Integrate with MacOS Finder

   Can you please integrate Adobe Document Cloud as Favorite in Finder for MacOS so that it is possible to access specific files stored in the Document Cloud directly via Finder. This would make file management much easier.
   Such an integration is already available for Adobe Creative Cloud but regretably not for Adobe Document Cloud yet.
   Microsoft One Drive is a good example for a good working integration with MacOS Finder

   5 votes

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   2 comments  ·  Cloud Storage  ·  Delete…  ·  Admin →
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7. Feature Request: Workflow, termination date

   Allow the user to enter an expiration date that will track the life of the agreement after all signers have signed. I want to track when all of my contracts end.Right now i have to catalogue the dates in a separate system.

   Next allow access to this date from the API

   2 votes

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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8. Random disappearance of paragraphs of text in pdf output

   Pdfs created from Microsoft Word using Acrobat PDFMaker sometimes omit entire paragraphs of text. This has been happening sporadically and unpredictably since the Sept 14 update. Pdf output has become unreliable. In all but one instance among the cases detected, the paragraph that disappears is adjacent to a graphic object--either a line or an image. The missing text is not being covered up by any other object; the text is actually not present in the pdf. A few very inconvenient workarounds are available if the omission is detected: (1) Re-create the affected page by itself instead of outputting the entire document. In this instance, the single page is not missing any text as it was when all pages of the document were output as a single multipage pdf. Then swap the single, intact page in to replace the incomplete page in the original pdf. (2) In MS Word, insert a blank paragraph at the location of the paragraph that is disappearing in the pdf. The empty paragraph is formatted to have a 1 point linespace, so it is not noticeable. Recreate the pdf, and the paragraph omitted is now the newly inserted blank paragraph, so the result represents all the meaningful content in the document. I am working to get approval to submit actual work samples that demonstrate the problem. The problem is difficult to reproduce in a contrived example document. Has anyone else encountered this problem?

   Pdfs created from Microsoft Word using Acrobat PDFMaker sometimes omit entire paragraphs of text. This has been happening sporadically and unpredictably since the Sept 14 update. Pdf output has become unreliable. In all but one instance among the cases detected, the paragraph that disappears is adjacent to a graphic object--either a line or an image. The missing text is not being covered up by any other object; the text is actually not present in the pdf. A few very inconvenient workarounds are available if the omission is detected: (1) Re-create the affected page by itself instead of outputting the entire… more

   6 votes

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   1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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9. Fullscreen Page transitions in PDFs no longer work

   Bug Report: Under MacOS Big Sur and under MacOS Monterey the PDF page transition effects do not work in full screen mode anymore! Under Catalina and under Windows everything works. All Acrobat versions ignore the effects and only switch on delayed. This is a serious bug and prevents PDFs from being presented professionally. Acrobat (and also InDesign) thus offers functions that no longer work at all in reality. This is an absolute no-go for a professional software. Please finally talk to Apple and solve the problem!
   (The attached PDF file shows the whole misery.)

   • 

   5 votes

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   1 comment  ·  Page Operations  ·  Delete…  ·  Admin →
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10. Acrobat Keep asking to set Acrobat as a default Software to opn PDF each time I lanch it

    Acrobat Keep asking to set Acrobat as a default Software to opn PDF each time I restarted my machine

    1 vote

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    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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11. Format tab missing

    Form field propertied incudes only tabs for General, Appearance, Position, and Options. I found no More selection on right as stated in answers to this problem.

    1 vote

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    0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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12. Acrobat doesn't recognize the MAC system default printer as its default

    I have 2 network printers. Acrobat always defaults to the first printer in the system printer list, not the one that is the actual default printer. All other apps, including photoshop recognize the system default. This is a bug that should be fixed!

    3 votes

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    1 comment  ·  Printing  ·  Delete…  ·  Admin →
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13. Recognizing Devanagari text by using Acrobat pro DC

    I want to recognize Devanagari Text by using Acrobat pro DC. Currently, I heard that it is impossible. Would you enhance your Acrobat pro DC to recognize Devanagari Text?

    2 votes

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    0 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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14. IDEA - Insert All Links On Page

    This is a variation on an existing function in Adobe Acrobat Pro that appears in Tools - Document Processing - Web capture - Append All Links on Page. This function seeks out a linked file or webpage, converts it to PDF, and then appends it to the end of the host PDF file and then internally links/bookmarks the link to that page.

    Instead of appending the links to the PDF file at the end and creating an internal bookmark link to the page, this feature would do the same thing but instead attach the file or webpage in the link as a file. This can be done manually via the Tools - Content Editing - Attach File option. It would be helpful to do able to have this done for an entire page or document. Useful options would be to convert the target link to PDF first, or just attach it as a native file.

    I work with high volumes of legal discovery electronic documents that I need to file as affidavits or books of documents. eDiscovery programs find the files, but putting them into a formatted and indexed court submission still takes some manual formatting.

    Right now create a hyperlinked table of contents in a spreadsheet or wordpro that link to each of the files I need. I convert it to PDF then I can use the 'append all links on page' to convert a hyperlinked Table of Contents into a linked document, but it can be hard to know what file I am looking at since it all becomes one big file. By attaching the file and having the link open that attached file (in a new tab in Reader) I can see which discrete document I am looking at, and all the documents are in one PDF. PDF portfolios do not work for this task as the layout options are primitive and do not read in many PDF readers. Other options would be also to bulk amend/append the file names in the attached list (to add numbers to them) and enable the ability to search all the attached files in the base document search. FIle size is not really an issue.

    I'm working on trying to create a javascript to do this, but it would be a super value added feature natively in Acrobat Pro. If anyone has a batch script or action that does this, or can offer some tips, please comment below and thank-you in advance.

    AcroPro users since version 3. I still use Acrobat XI on a second PC often because it enables certain functions I can't get in DC Pro.

    This is a variation on an existing function in Adobe Acrobat Pro that appears in Tools - Document Processing - Web capture - Append All Links on Page. This function seeks out a linked file or webpage, converts it to PDF, and then appends it to the end of the host PDF file and then internally links/bookmarks the link to that page.

    Instead of appending the links to the PDF file at the end and creating an internal bookmark link to the page, this feature would do the same thing but instead attach the file or webpage in the link… more

    1 vote

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    0 comments  ·  Creating PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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15. Double Underline

    Under Edit PDF>Format it would be very helpful to be able to double-underline

    3 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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16. Cannot Combine Adobe PDFs through Context Menu

    Cannot Combine Adobe PDFs through Context Menu

    I have Adobe Acrobat Pro DC and when trying to use the right-click context menu to Combine Adobe PDFs into a single file, Adobe Acrobat DC opens up, but nothing happens for 1-2 minutes. This will happen whether I select one file, multiple files, a small file (100KB<) or a larger file (>2MB). I need to combine PDFs as part of my daily duties, and waiting literally hours every day to combine my PDFs is horribly inefficient.

    Versions: Adobe Acrobat DC Version: 21.007.20099, running Windows 10 Pro Enterprise (GC) 1803.

    One would expect that the 'combine files' would work quickly for 200Kb files, but it freezes Windows Explorer and crashes if any interaction is made with it.

    Cannot Combine Adobe PDFs through Context Menu

    I have Adobe Acrobat Pro DC and when trying to use the right-click context menu to Combine Adobe PDFs into a single file, Adobe Acrobat DC opens up, but nothing happens for 1-2 minutes. This will happen whether I select one file, multiple files, a small file (100KB<) or a larger file (>2MB). I need to combine PDFs as part of my daily duties, and waiting literally hours every day to combine my PDFs is horribly inefficient.

    Versions: Adobe Acrobat DC Version: 21.007.20099, running Windows 10 Pro Enterprise (GC) 1803.

    One would expect… more

    3 votes

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    0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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17. Crashes when I try to request signatures

    Freezing when I attempt to indicate signature fields, or when I try to select advanced options. Freezes and crashes. Was able to restore, thankfully.

    3 votes

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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18. Adobe PDF Writer randomly leaves out things

    When creating a document by clicking save as Adobe PDF in word, I am finding that it will randomly leave out sentences in the final product. It is very prevalent after photos and section headings. See the examples attached.

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    4 votes

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    6 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    
    

    Please upgrade to latest version of Acrobat DC and let us know if the issue still persists.

    
    

    Thanks

    Tanvi

19. can not fill the word

    Can not fill any word in the foms

    • 

    2 votes

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    0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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20. PDF produced by Sibelius is displayed correctly, but prints badly, an unacceptable disparity

    I am using MacOS Big Sur 11.6 and Acrobat Acrobat version 2021.007.20099.

    The attached "Ful Score" PDF is displayed properly on the screen by Acrobat, but Acrobat prints it badly. I also included two screenshots, a *.png of Acrobat's display of the PDF (which looks OK) and a pdf produced by scanning a physical printout of that same PDF printed by Acrobat, which shows that Acrobat prints the file really badly.

    The PDF was produced by Sibelius. I might say Sibelius was at fault for producing a bad PDF (probably with layers, but I'm not sure of the internals), except for one important fact:

    The latest version of Acrobat displays it correctly and prints it badly. That disparity means you can't trust Acrobat to show you on the screen how it will print. That's really bad news. It means the software is lying to the user, who won't find out until after it is printed. Or even worse, until a customer on whose website you posted the file (because it looked fine in Acrobat) tries to print it and goes berserk -- lawsuits or other kinds of attacks are inevitable.

    I am using MacOS Big Sur 11.6 and Acrobat Acrobat version 2021.007.20099.

    The attached "Ful Score" PDF is displayed properly on the screen by Acrobat, but Acrobat prints it badly. I also included two screenshots, a *.png of Acrobat's display of the PDF (which looks OK) and a pdf produced by scanning a physical printout of that same PDF printed by Acrobat, which shows that Acrobat prints the file really badly.

    The PDF was produced by Sibelius. I might say Sibelius was at fault for producing a bad PDF (probably with layers, but I'm not sure of the internals), except… more

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    4 votes

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    4 comments  ·  Printing  ·  Delete…  ·  Admin →
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