13905 results found

1. Users need a functioning switch between external JS editor and Mac OS

   Javascript is essential to all but the most basic pdf forms. In the 10 years that I have subscribed to Acrobat Pro for Mac, Acrobat Pro has never worked with an external javascript editor. It will most often open a script in an external editor but will NEVER permit the user to resume work in Acrobat when the editor is closed: Acrobat always - no exceptions - freezes at that point and must be forced to quit, then reopened. Users have complained about this for years. Adobe will sometimes blame Apple. Adobe never solves the problem and does not appear to care about its paying users, who deserve more respect than that. Please fix this.

   Javascript is essential to all but the most basic pdf forms. In the 10 years that I have subscribed to Acrobat Pro for Mac, Acrobat Pro has never worked with an external javascript editor. It will most often open a script in an external editor but will NEVER permit the user to resume work in Acrobat when the editor is closed: Acrobat always - no exceptions - freezes at that point and must be forced to quit, then reopened. Users have complained about this for years. Adobe will sometimes blame Apple. Adobe never solves the problem and does not appear… more

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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2. Make it possible to log into Acrobat with one account and into CC applications with another on the same machine

   I am running CC applications using my personal account on my Mac (Mac OS Monterey) and on Windows (Win 11). I occasionally need to run Acrobat Pro on those machines using my business (academic) account. It seems that it is not possible to do that without a lot of effort. As I understand it, I would have to log out of all of my CC applications, then try to log into Acrobat with my other account, then reverse the process to go back to CC. No one in their right mind would want to do this regularly.

   Adobe's login and licensing process is extremely onerous, and this is just one example. You should be able to associate a specific account with a specific application (or group of applications like CC) rather than one for everything on the machine.

   I am running CC applications using my personal account on my Mac (Mac OS Monterey) and on Windows (Win 11). I occasionally need to run Acrobat Pro on those machines using my business (academic) account. It seems that it is not possible to do that without a lot of effort. As I understand it, I would have to log out of all of my CC applications, then try to log into Acrobat with my other account, then reverse the process to go back to CC. No one in their right mind would want to do this regularly.

   Adobe's login and… more

   3 votes

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   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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3. Permanently disable "reopen closed PDFs" nag box

   You've been asked to do this for years. MAKE IT HAPPEN finally. I mean come on. It's about time you gave "pro" users pro tools, such as being able to FULLY customize our Acrobat workspace so that amateur annoyances such as this can go away forever. If I want hand holding I'll ask for it.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. I converted PDF to word using Export option but unable to convert to PDF from word again. OS is Mac.

   Mac - converted PDF to word and did some changes in the file and again converted back to PDF. PDF conversion failed.

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   2 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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5. Redact feature no longer functions properly

   I have hundreds of pages to redact in a scanned document and when I hit apply the screen over the document goes gray and a solid white box appears in the center. The white box usually give the options to use in the redaction process. I have to close Adobe with Task Manager. This is unacceptable. This is a recurring problem. I managed to clear it with difficulty a few weeks ago and the malfunction has returned. Please don't tell me to update. I checked. There are no outstanding updates. This is disappointing and annoying as I expected better from your company. I work for a large state agency that uses your product with a license. I've seen other people with the same complaint. This defect needs to be addressed.

   I have hundreds of pages to redact in a scanned document and when I hit apply the screen over the document goes gray and a solid white box appears in the center. The white box usually give the options to use in the redaction process. I have to close Adobe with Task Manager. This is unacceptable. This is a recurring problem. I managed to clear it with difficulty a few weeks ago and the malfunction has returned. Please don't tell me to update. I checked. There are no outstanding updates. This is disappointing and annoying as I expected better from… more

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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6. Stop hogging side bar space with the esignature prompt. Enough already. We know it's there!

   Stop hogging sidebar space with the e-signature prompt. Enough already. We know it's there!

   3 votes

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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7. Acrobat doesn't recognize the MAC system default printer as its default

   I have 2 network printers. Acrobat always defaults to the first printer in the system printer list, not the one that is the actual default printer. All other apps, including photoshop recognize the system default. This is a bug that should be fixed!

   3 votes

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   1 comment  ·  Printing  ·  Delete…  ·  Admin →
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8. Double Underline

   Under Edit PDF>Format it would be very helpful to be able to double-underline

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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9. Crashes when I try to request signatures

   Freezing when I attempt to indicate signature fields, or when I try to select advanced options. Freezes and crashes. Was able to restore, thankfully.

   3 votes

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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10. Append to PDF

    Append to existing PDF feature for the Adobe PDF Printer like PrimoPDF.

    I print multiple sheets out of Excel to send for signatures but not all sheets and to append them together would be ideal. So, for now, I print the PDF in PrimoPDF because it has this feature, then send the PDF package via Adobe Sign.

    3 votes

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    1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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11. don't hijak my session because you want to scream about a new feature i don't care about because i've got a bunch of work to do and don't it

    figure out to keep the open page one size instead of broadcasting a bunch of features i don't want. don't lock-up my session insisting i tour your garbage signature feature.

    3 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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12. permanently turn off the OCR - it is annoying

    permanently turn off the OCR - it is annoying

    3 votes

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    0 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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13. Managing recurring payment

    I contracted for 30 Acrobat Pro DC accounts last year and the automatic renewal is on Dec 10 2021.
    My company would like to use the program for 1 more year with changed number of licenses so I asked to cancel the automatic recurring to the ADOBE KOREA customer care team and got answered that they cannot help me with this issue.
    They told me I have to cancel the payment on the exact day and if I want to cancel it beforehand, I cannot use the program right away even though the contracted term still remains more than 2 weeks.
    As it's more than 6,000 dollar contract, I want to handle it precisely.
    However, the customer care team says it's all upon my action of cancellation and they can't handle it since the system is established like that.

    I want to know if it's really hard and difficult to add recurring payment management.
    If yes, I personally cannot understand that ADOBE, a global software company, provides this primitive inconvenience to the customers.

    I contracted for 30 Acrobat Pro DC accounts last year and the automatic renewal is on Dec 10 2021.
    My company would like to use the program for 1 more year with changed number of licenses so I asked to cancel the automatic recurring to the ADOBE KOREA customer care team and got answered that they cannot help me with this issue.
    They told me I have to cancel the payment on the exact day and if I want to cancel it beforehand, I cannot use the program right away even though the contracted term still remains more than 2… more

    3 votes

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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14. acrocef_1 folder is already generated at the time of new installation

    At the time of new installation, the repaired installation folder of
    "C:\Program Files\Adobe\Acrobat DC\Acrobat\acrocef_1 "has already been gene.

    Normally, this folder is a recognition generated during installation repair,
    but why does it already exist?

    Also, the process that actually starts uses the one in that folder
    ("C:\Program Files\Adobe\Acrobat DC\Acrobat\acrocef_1\AcroCEF.exe").

    Installation environment
    Windows10Pro 21H1

    Version
    2021.007.20099

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    3 votes

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    2 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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15. Can't add signature

    I've tried to add signature but it doesn't function well. See photo for reference. Thanks

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    3 votes

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    1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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16. Split to top-level bookmark not working

    Split to Top-Level Bookmark is not working in Acrobat DC. To "solve" the problem, the user has to uninstall Acrobat DC, then re-install. Now the process works, but only once. The user then has to repeat the uninstall / re-install process to use the feature again. Else, the user gets the error message "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder." This feature MUST work without the user having to uninstall / reinstall Acrobat DC.

    3 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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17. Export pdf to html, indentation not aligned

    When I convert a Word to PDF and then from convert the PDF to HTML, the hanging indentation of the number list is not aligned. Please see the upload file. the top file is the Word, middle file is pdf and last file is HTML. No problem in the PDF file but problem exists in HTML file (the first line of the a paragraph does not indent in a tab size).

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    3 votes

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    0 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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18. Abrir PDF grandes en M1

    Abro este hilo, por que no se si esta reportado o no, pero tengo problemas para abrir archivos grandes en mi nueva MacBook Pro Max. Si el PDF pesa mas de 2gb directamente no me abre el documento (lo he probado a abrir en otras maquinas mas antiguas y sin problema), esto me esta pasando en una maquina que compre recientemente MacBook Pro Max, 32gb de RAM y 1tb de HD. La maquina no es, por que ese mismo PDF lo abro y manipulo sin problemas en el programa Vista Previa, pero en Acrobat ni lo abre.
    La cuestion es... ¿alguien sabe de esto?, ¿le pasa a algien mas?, ¿existe solucion?

    Muchas gracias.

    Abro este hilo, por que no se si esta reportado o no, pero tengo problemas para abrir archivos grandes en mi nueva MacBook Pro Max. Si el PDF pesa mas de 2gb directamente no me abre el documento (lo he probado a abrir en otras maquinas mas antiguas y sin problema), esto me esta pasando en una maquina que compre recientemente MacBook Pro Max, 32gb de RAM y 1tb de HD. La maquina no es, por que ese mismo PDF lo abro y manipulo sin problemas en el programa Vista Previa, pero en Acrobat ni lo abre.
    La cuestion es...… more

    3 votes

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    Under review  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
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19. Hotfolder OCR

    Acrobat should have the functionality to automate processes like OCR with a hotfolder. Let's say you scanned smth, the file arrives at your selected folder which is a hotfolder -> Acrobat should now perform an OCR without any further input of the user.

    3 votes

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    1 comment  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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20. Bug report: I'm using Adobe Acrobat Pro DC and the software is not allowing me to save documents

    I am trying to create and edit PDF documents on Adobe Acrobat Pro DC and the software is not allowing me to save newly created or edited PDF documents

    3 votes

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    1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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