10826 results found

1. "Edit any PDF"

   Please stop sending out emails that say it is quick and easy to edit a PDF without qualifying what is possible and what the consequences are. I have several clients who now think it is possible to edit PDFs, but the reality is that it is NOT possible to do so professionally.

   The end result of clients editing PDFs is that version control is lost from the original files that generated the PDF, artwork needs to be recreated to match the edited PDF and because there appears to be no way of tracking what the client has changed, the clients then need to re-proof the entire document. The clients are also unable to make any form of accurate edits as they don't generally have the correct fonts available.

   Edited PDFs are unsuitable/unreliable for sending to a printer for offset printing. You are unable to edit a PDF without spacing and alignments getting messed up and you simply do not have enough control to maintain anything other then the most basic layout.

   It is reckless, unprofessional and incredibly frustrating that you continue to send emails out encouraging people to edit PDFs. It is costing people a lot of time and incurring unnecessary costs to fix files when someone edits a PDF.

   Until you have the technology to make this feasible could you please stop claiming that editing PDFs is a good idea, or to be encouraged.

   it is NEVER a good idea to edit a PDF. A PDF is simply a format for delivering the final document. It should never be treated as a live file to be worked on.

   Please stop sending out emails that say it is quick and easy to edit a PDF without qualifying what is possible and what the consequences are. I have several clients who now think it is possible to edit PDFs, but the reality is that it is NOT possible to do so professionally.

   The end result of clients editing PDFs is that version control is lost from the original files that generated the PDF, artwork needs to be recreated to match the edited PDF and because there appears to be no way of tracking what the client has changed, the clients… more

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   Resolved  ·  1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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2. Signature not synced

   Signature Created in Adobe Fill and Sign Mobile App is not available in Desktop Version of Acrobat. Signatures are not getting synced. Even though the Adobe ID is same.

   3 votes

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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   Need Info  ·  Amboo Srivastava responded

   We apologise for the issue you are facing. We are however not able to reproduce it.

   Can you please try the following steps and let us know your results:
   1. On Desktop, sign out from Reader/Acrobat
   2. On Mobile, sign in with your Adobe id, create a signature/initials and wait for sometime (for signature to sync). Try to sign a simple PDF document
   3. On Desktop, launch Reader/Acrobat, sign in now, open a PDF and go to Fill &Sign app. Open a simple PDF and try to add signature/initials now. Do you still not see the signature created on mobile? Please let us know

   Thanks
   -amboo

3. I hate the new app user interface- cannot find drawing markup

   The user interface is quite challenging, because it takes a bit to load each time I want to do something. I may want to edit, create a form, and do drawing markups on a single file.

   Please provide an option for me to display all the tools I want to use in a single screen.

   3 votes

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   Resolved  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. Bug - Converting Font to Outlines

   1. Bug When Converting Font to Outlines
   2. Open PDF and run Convert Fonts to Outlines under Print Production then Preflight
   3. macOS 10.12.5
   4. Fonts should be converted to outlines
   5. Fonts are not converted when opening PDF in Illustrator

   PDF files from InDesign do not seem to be affected. It looks like only PDFs created from Illustrator do not convert fonts to outlines.

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5. Square symbols don't always convert to check boxes

   I'm using Adobe Acrobat XI. I used to use Adobe Acrobat X, and encountered the same problem.

   I create some REALLY lengthy forms in Word. I apply a style with square bullets to text in Word to create a checkbox list. Then I convert the file to PDF, and then convert the PDF to a form. Every line has the same Word style with the same square symbol for its bullet, so there's nothing about the way I'm applying the formatting that's inconsistent.

   I've learned from trial and error that square bullets only convert to checkboxes if the font is 10pt or larger. I've also learned that you have to apply a specific square symbol (I'm sorry - I don't have the ASCII code for it), or it won't work. I've tested numerous square symbols (Insert+Symbol in Word), and keep returning to my go-to square. This square even works when you insert it in the middle of a line.

   Naturally, I never seem to encounter problems in one-page forms. But when I'm creating forms with hundreds or thousands of items on a checkbox list, only SOME of these square boxes convert to check boxes. I don't know why. Then I have to manually copy/paste the checkbox fields, move them into position, and give each one a unique name. It's crazy-making unnecessary work.

   The font I use is Calibri because it's compact. I have to keep pages to a minimum, and larger, more spread-out fonts like Verdana create too many extra pages.

   •I've tried breaking up the document into pages and converting each one separately, and most of the same checkboxes still don't convert in these smaller files.
   •I've tried creating a new document and recreating the styles, then copy/pasting the content into the new file (I can't type it line-by-line to recreate it from scratch - the affected forms are far too long).
   •I've tried increasing the font size to 11pt, but if it doesn't convert at 10pt, it won't convert at 11pt.
   •I've changed the font, and checkboxes still don't convert.
   •When I still had access to Adobe X, I tested converting the file in BOTH versions. There was some difference in which checkboxes didn't convert, but the problem was there too.

   Please see the attached image.

   I'm using Adobe Acrobat XI. I used to use Adobe Acrobat X, and encountered the same problem.

   I create some REALLY lengthy forms in Word. I apply a style with square bullets to text in Word to create a checkbox list. Then I convert the file to PDF, and then convert the PDF to a form. Every line has the same Word style with the same square symbol for its bullet, so there's nothing about the way I'm applying the formatting that's inconsistent.

   I've learned from trial and error that square bullets only convert to checkboxes if the font is… more

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   1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
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   Resolved  ·  Bhavna Negi responded

   The form field detection algorithm is not perfect, and only provides a good starting point.
   You will require manual work to create fields that are not detected by Acrobat

   As a workaround, you could try inserting “Square shape” instead of bullets.
   Click Insert, click Shapes, select a shape, and then click and drag to draw the shape.

   I hope this work for you.

6. Flatten Pages Does Not Properly Accept Named Parameters

   When using JavaScript flattenPages use of the named parameters does not work. Using this.flattenPages(0, 5) will flatten pages 1 through 6 of an 8 page document but this.flattenPages({nStart: 0, nEnd: 6}) flattens all pages.

   Acrobat Pro subscription 2017.009,2044, Windows 10 Home 64 bit.

   3 votes

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   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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7. BUG - PDF Maker will not print PDF with any file containing Calibri font

   Create a document in Word, Excel, or Outlook with Calibri font and try to print to PDF. You will get the attached error message and no PDF will be created.

   Windows 7 Pro

   • 

   3 votes

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   Resolved  ·  4 comments  ·  Printing  ·  Delete…  ·  Admin →
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8. Bug report—macOS keyboard shortcut new bookmark

   To bookmark text, drag to select it. The selected text becomes the label of the new bookmark ONLY if you use the mouse—using the keyboard shortcut Ctrl-B creates a bookmark with a blank name.

   Please fix!

   3 votes

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   Under review  ·  1 comment  ·  Other  ·  Delete…  ·  Admin →
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9. tool bar customization

   Provide option to disable the page controls that are at bottom of page on auto-hide. It blocks document content and is distracting.

   3 votes

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   Resolved  ·  3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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10. Error 1328

    Over and over waste time downloading and trying to install patch to file C:\config.msi\PT56F8.tmp. It has probably been updated by other means, and can no, longer be modified by this patch. This error comes from Adobe Updater, and has occurred repeatedly over the past several months. Nuisance time waster, and BIG interruption of task in progress. Would appreciate correcting sloppy programming.

    •  

    3 votes

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

11. Please, remove ads while Converting websites to PDF
    3 votes

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    Under review  ·  1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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12. Read out loud

    Because of my dyslexia, I would benefit from Adobe reading the text aloud as I scan the words. But it never works! How can I get the “Read Aloud” function to work?

    3 votes

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    6 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hello Sir,
    Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.

    Thanks
    Rachit

13. Need access to network shared folders when saving extracted parts of PDF

    When I try to save extracted parts of a PDF "as separate files" under "Organize Pages", the only places I'm allowed to access are native storage units. The network based folder my boss and I share is inaccessible and I'm unable to save within folders created for specific clients. I feel it's possible to extend accessibility to any potential storage spot on the computer, right? I included a picture of the screen I'm given when extracting.

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    Need Info  ·  1 comment  ·  Page Operations  ·  Delete…  ·  Admin →
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14. Adobe Sign adds a blank page after every page on imported Google Documents

    Adobe Sign adds a blank page after every page on imported Google Documents. I didn't find Adobe Sign as an option so I filed this under Acrobat. When we save the document to Word docx the problem does not occur.

    3 votes

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    1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
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    Need Info  ·  Amboo Srivastava responded

    Thanks for reporting this. Can you please elaborate on your problem, with steps to reproduce the issue? Also, please share a screenshot/bugfile, if possible, that demonstrates the issue.

    Thanks,
    -Amboo

15. Invitation

    As admin assigning licenses to users could I also have the ability to Carbon Copy when sending out the "invitation with instructions"?

    Managers would like to be CC when the invite goes out to new users.

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    Under review  ·  1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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16. Adobe Acrobat Pro for Mac CRASHES and cannot find moved or renamed PDF files, or files with highlighted text (yellow fluorescent marker)

    Adobe Acrobat Pro for Mac CRASHES and cannot find moved or renamed PDF files, or files with highlighted text (yellow fluorescent marker)
     
    These issues have been around forever. I reported this on 15th September2011:
    Adobe Acrobat X Pro 10.1 cannot find recent files or files with edited names
    https://forums.adobe.com/thread/902798
     
    Yet, the problems remain with latest Adobe Acrobat Pro Document Cloud (DC) ContinuousTrack 2017.009.20044. I have also reported to
    Feature Request/Bug Report Form to no avail:
    http://www.adobe.com/products/wishform.html
     
    ISSUES:
     
    1. Adobe Acrobat Pro CRASHES if you open a PDF file, edit it (for instance using the highlight text yellow fluorescent marker), RENAME such file in the Mac Finder and then try to save it from Acrobat Pro.
     
    2. Adobe Acrobat Pro CRASHES if you open a PDF file, edit it (for instance using the highlight text yellow fluorescent marker), MOVE it to other place in the Mac Finder and then try to save it from Acrobat Pro.
     
    3. Adobe Acrobat Pro FAILS TO OPEN files showing in "File - Open Recent File" if such file has been RENAMED in Mac Finder since last time it was saved. You get the error: "The file you are trying to open is no longer available and cannot be opened.
     
    4. Adobe Acrobat Pro FAILS TO OPEN files showing in "File - Open Recent File" if such file has been MOVED in Mac Finder since last time it was saved. You get the error: "The file you are trying to open is no longer available and cannot be opened.
     
    This is really frustrating, since it causes data loss. Yet, such issues could be fixed. Indeed, applications like Microsoft Word do not have any of the above problems, since it automatically updates file names and position in Mac Finder. It would be great if Adobe could fix these serious productivity issues, which have plagued Acrobat for many years now.
     
    Thank you.

    Adobe Acrobat Pro for Mac CRASHES and cannot find moved or renamed PDF files, or files with highlighted text (yellow fluorescent marker)
     
    These issues have been around forever. I reported this on 15th September2011:
    Adobe Acrobat X Pro 10.1 cannot find recent files or files with edited names
    https://forums.adobe.com/thread/902798
     
    Yet, the problems remain with latest Adobe Acrobat Pro Document Cloud (DC) ContinuousTrack 2017.009.20044. I have also reported to
    Feature Request/Bug Report Form to no avail:
    http://www.adobe.com/products/wishform.html
     
    ISSUES:
     
    1. Adobe Acrobat Pro CRASHES if you open a PDF file, edit it (for instance using the highlight text… more

    3 votes

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    Need Info  ·  3 comments  ·  Commenting  ·  Delete…  ·  Admin →
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17. I wish pro had a feature to allow you to insert a blank page.

    It would be nice if there was an "insert blank page" option that could identify the page properties of the document you're working in and insert a blank page with the same properties as the rest of the document.

    3 votes

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    0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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    Resolved  ·  Amboo Srivastava responded

    User confirmed in email that this works [Constance OBrien ]. Marking this issue as resolved.

18. I downloaded the trial version of Acrobat Pro DC and the trail version overwrote my Acrobat Pro XI without requesting my permission. I had

    Trial versions should not over write existing programs without any warning!!!!

    3 votes

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    3 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

19. Highlighter

    Reporting a bug - I have Adobe XI Pro on a Macbook Pro using Sierra 10.12.3. The highlighting tool selects text but will not actually impose a color over the selected text. Any ideas?

    3 votes

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    Resolved  ·  4 comments  ·  Commenting  ·  Delete…  ·  Admin →
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20. Acrobat create pdf feature in PowerPoint for Mac

    When creating a pdf from a powerpoint presentation which contains web hyperlinks, the links do not work when the pdf is created.
    Please can you fix this bug - it works on PC but on Mac.

    3 votes

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    1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    You can achieve this by converting the PowerPoint presentation from Acrobat via Tools > Create PDF workflow.
    Please ensure that checkbox to Use Acrobat Cloud service is checked while selecting the file.

    Thanks
    Tanvi