416 results found
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"Combing files in Acrobat..." is not combining .HEIC files
Working on Windows 10 Enterprise, Version 1803, OS Build 17134.523
Acrobat Pro DC, Version 2019.010.20069When combining a list of files, Acrobat will not actually combine the file type HEIC. Everything else is combined but there is no indication in Acrobat that it left the HEIC files out. When combining dozens of files, it is easy to miss this issue.The "Files" attachment shows two PDF's and an HEIC file that need to be combined. When I select all, right click, "Combine files in Acrobat...", I get the results in the "Results" attachment. All that appears is the two PDF's.
1 voteHi
Acrobat does not support .Heic files. In case, you want to combine it, you can print it to PDF from native application and then combine it.
Thanks
Tanvi -
Acrobat DC takes over the computer when assembling PDF files.
It seems that Acrobat DC wants to be in charge of my computer when assembling multiple PDF files into one PDF. After each file added, Acobat DC forces itself to have the focus, and brings itself to the front, no matter what other application I'm in. My computer has 24 cores, and 64 GIG of ram, yet Acrobat DC won't multi-task and let any other app have focus whiles it's assembling PDF files.
2 votesHi
Have you started to face this issue recently or was it happening earlier as well?
Thanks
Tanvi -
Issue with pdf files coming from Nitro 9
When combining pdf files coming from Nitro 9, in some cases I have issues with some sentences. There are missing letters.
It doesn't appear each times, but when it appears it is always the same mistake1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
2 votes
Hi
We already have Adobe Acrobat DC ribbon in MS Word and MS PowerPoint on Mac with Office 365/2016 latest version.
Thanks
Tanvi -
Cannot Combine documents
I used Adobe Acrobat Pro DC on a Windows 7 64 bit desktop environment.
I simply select the combine documents icon button, it has me choose either existing open document or add unopened documents. Either way it does not work. When I select open document, it has the one open document and then I need to add the 2nd document to combine, and I select it, those documents never populated the page and thus I cannot move to the next step of clicking on the "Combine" button. This has happened multiple times. I think of asking for a refund and…
1 voteThanks for confirming. Its great to know that your issue has been resolved.
Keep us posted if you face any issue.Thanks,
Mridula -
Always saves as a PDF Portfolio do not want this
Every time i save a combined file, it saves as a portfolio. how do i turn that off.
2 votesHi,
Please follow below steps to Turn off portfolio PDF creation while combing:
Launch Acrobat and goto “Tools→Combine App→Options (gear icon)”.
Now under “Option” uncheck " Save as PDF Portfolio" and Ok.You are done, combine and get your desire result . Let us know if you face any issue.
Thanks,
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Convert Email Attachments to PDF in Combine Files Feature.
I can drag and drop emails from Outlook into the Combine Files Window, however, when you "combine" the files, the attachments are embedded rather than attached at the end of each email. You can manually convert each email in Outlook with attachments in that fashion, but when you have 100+ emails with attachments, that just doesn't work.
3 votesHi
You can achieve this by Selecting Multiple emails and converting them together using the Acrobat PDFMaker add-in in Outlook.
You can refer this:https://helpx.adobe.com/acrobat/using/creating-pdfs-pdfmaker-windows.html
Thanks
Tanvi -
Option to add filenames as a header/footer when combining files into a single PDFs
When creating PDFs with multiple images that each have a unique filename, I would like to be able to insert that filename on the corresponding page so that I can more easily navigate to that file if I need to search for it on my computer.
8 votesThanks for your feature request.
We will keep you posted on the status.Thanks
Tanvi -
WHY DO I HAVE TO SIGN IN TO CREATE A PDF FILE????????????????????????????????????????????
ACROBAT HAS BECOME ABSOLUTELY WORTHLESS FOR DOING ANYTHING.
7 votesGreat to know that your issue is resolved now.
We are closing this thread. Feel free to reopen another thread if you face some issue.Thanks
Tanvi -
Combining multiple PDF's in to one Document. NOT WORKING.
Using Acrobat PRO DC 19.008.20074
When I open Adobe, Combine files, add the files I want to combine, either PDF or other word, excel, etc, click on Combine. What I end up with is a "PORTFOLIO". The thumbnails are all visible on the navigation pane but the actual PDF that was supposed to contain all the pages I just combined, there is only the first page, no other pages. I create Board packets with this feature. It has become a big headache. How do I get this to work.1 voteGreat to know that your problem is resolved. Cheers!
-Tanvi
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"Create PDF" through Adobe Create PDF cloud service from Word 2016 for Mac does not maintain fonts
Steps to reproduce:
- Create Word document in Word 2016 for Mac
- using League Gothic, Monserrat, and Goudy Old Style fonts
- Click "Create PDF" under the Acrobat tab in the Ribbon
- allow it to create with the Adobe Create PDF cloud service
- Check created PDF
Expected to see:
- League Gothic, Monserrat, and Goudy Old Style fontsObserved:
- All fonts replaced with Times New RomanOS: macOS 10.13.2
MS: Word 2016 (version 15.41)
Adobe: CC, Acrobat Pro DC (version 2018.009.20050)14 votesThanks for reporting the issue.
It is currently under review.
We will keep you posted.Thanks
Tanvi - Create Word document in Word 2016 for Mac
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Don't capture bcc data when converting Outlook emails to PDF
When doing a batch conversion of emails in an Outlook folder, all of the emails are captured in a single PDF file. However, it would be nice to restrict what information is captured. For example, I'd like to have bcc information excluded from the email-to-PDF conversion.
11 votesThanks for your feature request. It is under review.
Thanks
Tanvi -
Bug with internal links when converting PDF from Word
This is a bug. When using the acrobat extension in macOS microsoft Word to convert the doc to a PDF it removes internal links. It works fine for external links such as websites, but if I put a link in place that quickly takes you to another place in the document when clicked, this is removed when converting to a PDF. The text still appears blue but the link is not existent.
4 votes -
Initial View Preferences for the creation of PDF
I want to set the "DEFAULT" for the initial view for all pdf documents that I create. I am sick and tired of setting the "initial views" for each and every PDF that I create. Please program a preference that automates the way to set a users preference for creating files with a preset initial view.
10 votesThanks for sharing your feedback.
Your feature request is under review. We will keep you posted with its status.Thanks
Tanvi -
"a file conversion is already in progress"
TITLE:
Saving PDF file from Word always results in "a file conversion is already in progress" error on a Mac.In Word the Acrobat ribbon's "Create PDF" button either does nothing when it is clicked or it results in "a file conversion is already in progress" error from Acrobat.
STEPS TO REPRODUCE THE ISSUE:
1. Open any Word Document
2. Click Acrobat tab to see the Acrobat Ribbon
3. Click "Create PDF"
4. This opens the "Acrobat Create PDF" dialog box."You can create high quality, rich and accessible PDFs using Adobe Create PDF cloud service.
Click Yes to create…2 votesCan you please let us know scenario you are using?
Best Regards!
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[Bug not resolved] Incomplete "From" field when converting to PDF from Microsoft Outlook 2016
Bug not resolved.
In "From" field only shows the name of the email account but
doesn't show its email account between "< ... >", like in
previous releases.
System: Microsoft Windows 10 Pro x64 (updated) //
Microsoft Outlook 2016 (updated) // Adobe Acrobat Pro DC
2018.011.20038(*) Compare results with, for example, Foxit PhantomPDF addon for Outlook.
5 votesThanks for raising your concern, this is know issue and we are working on it.
Will keep you posted.Thanks,
Mridula -
Converting .ai to .pdf
I've been converting .ai to pdf by dragging onto Acrobat DC. By doing this, I don't need fonts or linked images. Had a file that gave me the error: "Acrobat pdf conversion could not be completed. This could be due to a network error or if there is no valid Acrobat online service membership."
Other .ai files convert just fine, but this one file it doesn't work. I dragged onto Acrobat Pro 11 and the file converts just fine. It's curious it works on an older version of acrobat but not DC.1 vote -
Bookmarks based on styles are misdirected if target is also in TOC without page numbers.
Bug: For bookmarks based on styles from a Word document, the bookmark will go to the table of contents entry for a heading instead of to the heading itself if the heading is also included in a table of contents with page numbers omitted. The expected behavior is that the bookmark will go to the content in the document, not to the table of contents. If the TOC includes page numbers, the bug does not occur. See attached file for detailed steps on how to reproduce.
2 votesHi
Thanks for reporting the issue. We will check at our end and revert in case we need more information.
Thanks
Tanvi -
Provide options for naming bookmarks when creating PDF from Web Page
Please provide options for bookmark naming conventions. When creating HTML reports, I intentionally use relative links to link to attachments or appendices. However, when I create a PDF from the HTML home page, the bookmarks contain the full link exposing my User Profile name and other sensitive information. I would like the bookmark to be named for the relative link or the filename only (or an option for the document title). I prefer to create my reports in word with hyperlinks to other docs and attachments, but I have submitted a separate feature request for creating PDFs from documents with…
2 votesHi
We have taken your feature request which will be prioritized based on other backlog items. We will keep you posted.
Thanks
Tanvi -
Convert current web page to an Adobe PDF file
I have Adobe Creative Cloud with Adobe DC et al. Up to today I have easily & successfully clicked the 'Convert current web page to an Adobe PDF file' icon in my browser tool bar.
Today, it does nothing & doesn't generate the PDF.
No updates have been done to my machine, system or OS or browser.
When I try to launch Adobe DC & try the same function via File>Create>PDF from Webpage it generates a PDF with the title on the top line & the URL at the bottom line & an empty file. So, in other words, useless.
…
2 votesGlad to know that it’s working for you now!
-Tanvi
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