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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

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  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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5935 results found

  1. Its good tool to convert from one format to other format, I found it to be very efficent tool

    1 vote

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  2. YOur companyh is kknowingly cheating people. Y9our reps refuse to refund my money even though your product does not work for most of my pdf files. They say it doesn;t matter if yuor product does not work.

    1 vote

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  3. Adobe DC documents are moving very slowly where it freeze up frequently. Is there a known internal issue with Adobe as our organization has not been able to resolve.

    1 vote

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    Hi Tiffany, 

    Thank you for contacting us. To assist you better, Can you please apprise us with below information ?

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  4. Adobe cloud need to have an option to block download and print. This is to make the shared file view only. Please make this feature available soon.

    0 votes

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    0 comments  ·  Share files  ·  Admin →
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  5. 1 vote

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  6. Your desktop application, would not let me sign out into my other account because it kept prompting me to upgrade or try a free trial.

    Seriously? I PAY for the service and can't even log into my PAID ACCOUNT because you guys make it so the only option is to upgrade the current account. No option to change accounts, NOTHING in terms of FAQs or help for this.

    Honestly amazes me a company like adobe can't figure this out. So simple, HAVING PAID USERS ABLE LOG INTO THEIR ACCOUNTS WITH OUT BEING BLOCKED BY A "GIVE ME MORE MONEY" dialogue.

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  7. 1 vote

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    Resolved  ·  1 comment  ·  Other  ·  Admin →
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  8. not functioning

    1 vote

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    Hi Chioma,

    Thank you for contacting us. 

    Unfortunately, the operation you are trying to perform is currently not supported in your region. You have our sincerest apologies for any inconvenience caused.

    Regards,

    Acrobat web team

  9. Please make it possible that viewers can use interactive elements (made in Indesign) in the shared PDF.

    1 vote

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    Hi Niels, 

    Thanks for sharing your feedback. While we are reviewing this request internally, Can you please apprise us with below information ? 


    • Type of interactive elements that you use in InDesign 
    • Is it possible to share the original InDesign file ?

    Thanks,

    Harshpreet

  10. When is Adobe going to upgrade this badly designed and built piece of rubbish?
    The page takes over a minute to load properly before I can do anything. The interface is slow and clunky (maybe implement drag and drop?). It feels like I'm taking a great leap backwards to 1993.
    Come on Adobe, you're better than this

    1 vote

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  11. Guten Tag, ich benötige noch eine weitere Lizenz für meinen Mitarbeiter. Ist das möglich ?
    Mit freundlichen Grüßen
    Kerstin Obladen

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. This whole "pay per Adobe feature" that used to exist for free in previous versions really sucks. I'm disappointed in your product and will not be purchasing anything, instead it will just cost me effort to find free workarounds onine

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  13. Receiver of E-sign request is experience errors ("Network Error") and perceived slowness in switching to Management screen after signing documents and loading documents.
    I understand there may be issues with Firewall and other security applications in place that could limit throughput, but Esign is an important service for enterprises and would hope some promotion to white-list appropriate websites providing this service would be communicated.

    1 vote

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  14. Um I just signed up for a 7 day free trial, yet I cannot convert Jpg to pdf without the popup window demanding I start a free trial. When I go through the motions again, with the free trial signup, I am met by the same error and popup window in a endless loop. PLEASE FIX THIS BUG.

    3 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  15. Suggestions to fix the problem are always ignored by the team both online and by phone.

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  16. Gute Software !

    1 vote

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    Resolved  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  17. Offer a free desktop-app which directly loads the scanned documents in the destined folder.

    1 vote

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  18. I only show one activated device, yet Adobe tells me that I have too many activated devices? How do I fix this?

    1 vote

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  19. We are continually discovering glitches in Adobe Sign, specifically referring to e-sign templates. Upon using a template we've previously edited, the signers will be reassigned or form fields repeated despite not being created to repeat. The only solution your tech support has is to obtain remote access to my entire system which is too extreme for a first step. We have been experiencing this on Macs and PCs and across several browsers. We will be looking for a new e-signature service if these issues continue.

    1 vote

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  20. I have an Adobe Acrobat account but all of a sudden all my PDF files are unreadable. The message is telling me it can't find the file and to check if I have the address correct.
    As I use a lot of PDF files, I need to know what has happened and how to fix it quickly

    2 votes

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    Hi Tracey,


    Thanks for reaching out to us and apology for inconvenience caused. It would be good if you can share the screen of error message you are seeing. Are you trying to view shared file?


    Regards,

    Acrobat web team 

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