Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. error when combining files

    I keep getting errors for my online program where I combine It gives me unsupported files and wont combine. I paid for this program to assist me. Now What

    2 votes

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Anne,

    Thanks for reaching out and sorry for trouble. In order to help you better, could you please attach screen for error that you are facing?

    Regards,
    Shweta

  2. Arabic letters are revered

    Dears
    Thank you for this amazing services
    I tried PDF to excel convertor , it is working good for English words but I found Arabic letters is reversed.

    It will be grateful to consider a solution to help in this issue

    Appreciated
    Abdullah

    2 votes

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    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks Abdullah.
    We are glad that you like Acrobat Web experience. For the issue you are facing is happening since we dont support Arabic language for conversions.

    We are considering your request and putting it in our backlog to review.

    Regards,
    Shweta

  3. Signature too small

    Too small signature on returned document makes this product unusable. Please let me know if there is a fix.
    Thank you.
    Bruce Wigle
    brucew@mdwpa.com
    407-644-9801

    2 votes

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Bruce,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    Did you use Request Signatures to request someone else to sign? Or did you use Fill and Sign to sign it yourself? Did it happen to all documents or just some? Is it possible for you to share the documents with us so we can investigate?

    Thanks,
    Adobe Sign Team

  4. Enen2011

    Corp.s Cristo amen

    2 votes

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  5. Cannot save PDF files when editing

    I am not able to save PDF files after editing them using this service. Gives me an error number of 105. Says the file cannot be read when saving. Really need this solved since I am working from home.

    2 votes

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    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cancel subscription

    Cant reach the profile page. I wanted to cancel the trial subscription I opted in this week.

    I am not able to reach the profile/subscription change page. Can you please cancel the subscription from my account on your end?

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Please add a setting to DISABLE the addition of the "audit report" page on Adobe Sign documents. This should be easy to add, please add it!

    Please add a setting to DISABLE the addition of the "audit report" page on Adobe Sign documents. This should be easy to add, please add it!

    2 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for your feedback. Do you mean the “audit report” included in the final copy of the Adobe Sign document emailed to you after it’s signed? Would you mind telling us the reason you’d like to have it disabled?

    Thanks,
    Adobe Sign Team

  8. my account charges

    I did not realize until now that 16.45 per MONTH has been automatically deducted from my account. There is NO way this amount is justified for the occasional PDF conversions during home use. If there are NO other cost options for these services PLEASE discontinue my account.

    2 votes

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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  9. Horrific experience using this software

    The acrobat is very cumbersome and doesn't work well at all. I tried to use this for a big business change we are going through and every document was returned to us due to issues we had editing it. I had to convert all files over to Apple's Preview, which worked flawlessly and allowed me to complete my project in a timely manner and without any stress. Adobe needs to review this software and redo it. It's terrible and I am shocked it is adobe brand.

    2 votes

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    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  10. Guys! I'm not here to troll. I like PDF. I'm trying to use it. But you have inundated me with too much info. Simplify!

    Make it simpler. Please. You have wonderful products. Dealing with what you have here is like going to Macy's for a specific shoe or dress, and having some charming sales person drag you all around the enormous complex, introducing you to everything the store offers - until all I want to do is get out and fill out documents with a pen.

    2 votes

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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  11. Soooo user UNfriendly

    Although I appreciate that it is an option, the signing process pretty much sucks. Could you maybe try harder to make it even more user unfriendly??
    Examples:
    Being able to change the message that accompanies the request as you are specifying where to sign...
    Integration with Outlook address book?

    2 votes

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Jimmy,

    You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.

    Thanks,
    Adobe Sign Team

  12. I want count of All Competed, cancelled transactions

    Is there a way we can get the count of all completed transactions.

    This information will help us to understand the utilization of Adobe Sign.

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bulk-change fillable fields on a document or template

    Make it possible to bulk-change fields on a signable form/template.

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  14. terrible product

    word. to pdf on my resume was awful. lost most of the formatting. worthless

    2 votes

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    Need Info  ·  1 comment  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  15. IT issue

    Recently, Adobe Sign has been lagging and sending a lot of errors.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  16. The basic functionality of your service doesn't work

    All changes I've made to the document disappear when I go to download

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  17. Adobe Account Access app

    I want Adobe Account Access app on Mac. There are no reasons supporting only iPhone and iPad and not supporting Mac.

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Terrible system

    When sending a document for signatures, the system keeps automatically highlighting multiple fields that I don't want highlighted. I need three signatures and dates but the system makes me delete 40 other fields that are automatically marked before I can send it.

    2 votes

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  19. Unable to combine files

    For the past couple days, I've been unable to combine any files. Not sure why that is, but it is negatively impacting my productivity.

    2 votes

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  20. 2 votes

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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
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