6037 results found

1. do not like this system now will change to another provider

   what on earth has happened to this system the new layout is hard to navigate and we will now consider changing to another system!

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   0 comments  ·  Home  ·  Delete…  ·  Admin →
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2. How can I see documents out for signature?

   How do I see a list of my documents out for signature that are pending? This new re-design is horrible - I can't find anything anymore! BRING BACK THE OLD DESIGN!!!

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   Resolved  ·  3 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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3. ファイル結合

   ファイル結合で洗濯したファイルが「ページが多すぎます」と表示され結合できない

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   0 comments  ·  Create PDF  ·  Delete…  ·  Admin →
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4. READY TO CANCEL - PLEASE CONTACT ME

   Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You have your ways and I have mine. Mine is to part ways with Adobe Sign. Please contact me regarding a pro-rated bill and whatever credits may be due to us.

   Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You… more

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   4 comments  ·  Other  ·  Delete…  ·  Admin →
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5. nEW LAYOUT IS TERRIBLE

   I don't like this new look. Please go back to the old management page so I can easily find all my files in one place like I used to.

   Like how many are still out for signature??????

   I can't even find that. So utterly annoyed with this new view. Must we have a world of APPS for everything?

   This is business NOT SOCIAL MEDIA.

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   3 comments  ·  Other  ·  Delete…  ·  Admin →
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6. Combine Files in Browser - Order of Documents is not Alphabetical

   Using Adobe Acrobat DC and Adobe PDF Services online.

   I'm combining files with the same name with a number on the end, to indicate the order to combine the files.

   When I drop them into the desktop app, no problem - they order in the same way that they would when I sort the files by name (alphabetically) and they put the files in order 1,2,3,4 - duh!

   Drop them into the Combine PDF tool in Adobe PDF services in my internet browser (chrome), and it goes like this 2,3,4,1. Sometimes it's completely out of order like 3,2,4,1.

   Would be good to have a setting that allows sorting by different characteristics (numerically, alphabetically, last modified, etc) while using the combine function, whether that be in the cloud or desktop app. This would save a lot of time for those with the cloud who have to manually rearrange those pdfs each time.

   Using Adobe Acrobat DC and Adobe PDF Services online.

   I'm combining files with the same name with a number on the end, to indicate the order to combine the files.

   When I drop them into the desktop app, no problem - they order in the same way that they would when I sort the files by name (alphabetically) and they put the files in order 1,2,3,4 - duh!

   Drop them into the Combine PDF tool in Adobe PDF services in my internet browser (chrome), and it goes like this 2,3,4,1. Sometimes it's completely out of order like 3,2,4,1.

   Would be… more

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   1 comment  ·  Combine files  ·  Delete…  ·  Admin →
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7. Compression settings are false / in reverse

   Hey guys, you have a huge error in this PDF compression platform.
   As far as I can tell, the option LOW actually provides the SMALLEST file size, despite saying the exact opposite right beneath it.
   And vice versa.
   “High compression” gives me a 4 MB file, whereas “Low compression” gives me a 1 MB file.
   Mind blown!! Please fix.

   4 votes

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   Need Info  ·  2 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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8. AI? Slow or not working

   I attempted to get AI assistant to pricess a pdf , which had less than 200 pages and less than 5MB in side. An hour later It still sems to be running.

   Not sure what use this is

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   2 comments  ·  AI Assistant  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminAyushi (Admin, Adobe) responded

   Hi Breandán Murray,

   Apologies for the inconvenience. Could you please confirm if this issue occurs with every large PDF file or only with a specific one?

   Thanks,

   Ayushi

9. Start to work

   AI Assistant is not working for several days, nor in web, nor in program

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   0 comments  ·  AI Assistant  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminAyushi (Admin, Adobe) responded

   Hi laila

   
   

   Sorry for the inconvenience you faced. Can you please let us know if AI Assistant is not working for you on all the files or any specific file?

   
   

   Thanks,

   Ayushi

10. Fix issue with deleting pages

    The organize page service is not deleting pages

    4 votes

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    Need Info  ·  3 comments  ·  Organize Pages  ·  Delete…  ·  Admin →
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11. Turn off AI Assistant button now

    Allow me to TURN OFF AI Assistant button. I hate it, don't want it, it is in the way. I've turned off every "AI" preference I can find and it won't go away.

    4 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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12. Abrir documentos, simples assim

    O adobe Acrobat está um lixo, toda vez que vai abri um pdf ele trava após abrir, fica uma tela de login travada. Nunca mais me ofereçam um programa tão lixo como esse, por favor. Agora estou usando o Adobe Reader. Por favor, voltem a oferecer a opção de não instalar o anti virus. A empresa que trabalho já tem um anti virus padrão e meu pc quase travou por ter dois anti virus. Eu pago o serviço de vocês, me dem prioridade do que o parceiro de negócios de vocês, por favor.

    4 votes

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13. Revert to the legacy version of signing Please

    Your new signing service is terrible unintuitive and has less functionality and ease of use than the legacy version. Please revert back to the legacy version.

    4 votes

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14. Stop Pop UPs

    Can you stop presenting an upgrade pop up

    4 votes

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    0 comments  ·  Subscription  ·  Delete…  ·  Admin →
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15. ive paid but access denied

    I already have a paid subscription to use Acrobat why are you asking me to pay again?

    4 votes

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    0 comments  ·  Subscription  ·  Delete…  ·  Admin →
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16. es una basura este servicio

    estoy hasta la madre de Acrobat pago una suscripcion pero no puedo usarlo si no tengo internet se supone que deberia ser posible cuando se trabaja en un viaje o en un lugar donde no hay internet esto en verdad es una basura

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    0 comments  ·  Create PDF  ·  Delete…  ·  Admin →
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17. Cookie pop up problems

    Please move your cookie bar. Our clients continually think they've signed their documents bust haven't seen the "click to sign" button because it's under the cookie notice. This happens constantly and necessitates numerous emails and phone calls to explain what should be a fast and easy way to get documents signed.

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    1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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    Planned  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Janet, 

    We are currently working on improving this experience thanks to your suggestion. Here are some helpx links related to this issue that might help you: 

    https://helpx.adobe.com/sign/using/esign-document.html

    https://helpx.adobe.com/sign/how-to/for-signers.html

    Thanks,

    Adobe Acrobat Sign Team

18. Can't request e-signatures

    I'm not able to request e-signatures, although I had been able to in the past. Has something changed with my account?

    4 votes

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    1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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19. 保存されない

    使っている途中で何度も頻繁にエラー表示される。またどこにも保存されず、ダウンロードをしようとするとエラーとなり、リクエストを送信できませんでしたと表示される。
    まったく使えない

    4 votes

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    0 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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20. Hebrew text deleted when download

    Bug report:
    Entering Hebrew language text is supported and works well, but once you download, all the Hebrew text is removed.
    Tried with multiple OS / Computers. It also worked in the past, I used to work with it using Hebrew.

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    Under review  ·  3 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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