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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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Acrobat Web

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6501 results found

  1. Combine Files in Browser - Order of Documents is not Alphabetical

    Using Adobe Acrobat DC and Adobe PDF Services online.

    I'm combining files with the same name with a number on the end, to indicate the order to combine the files.

    When I drop them into the desktop app, no problem - they order in the same way that they would when I sort the files by name (alphabetically) and they put the files in order 1,2,3,4 - duh!

    Drop them into the Combine PDF tool in Adobe PDF services in my internet browser (chrome), and it goes like this 2,3,4,1. Sometimes it's completely out of order like 3,2,4,1.

    Would be…

    5 votes

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    1 comment  ·  Combine files  ·  Admin →
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  2. Compression settings are false / in reverse

    Hey guys, you have a huge error in this PDF compression platform.
    As far as I can tell, the option LOW actually provides the SMALLEST file size, despite saying the exact opposite right beneath it.
    And vice versa.
    “High compression” gives me a 4 MB file, whereas “Low compression” gives me a 1 MB file.
    Mind blown!! Please fix.

    4 votes

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    Need Info  ·  2 comments  ·  Export PDF  ·  Admin →
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  3. AI? Slow or not working

    I attempted to get AI assistant to pricess a pdf , which had less than 200 pages and less than 5MB in side. An hour later It still sems to be running.

    Not sure what use this is

    4 votes

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    2 comments  ·  AI Assistant  ·  Admin →
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    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Breandán Murray,

    Apologies for the inconvenience. Could you please confirm if this issue occurs with every large PDF file or only with a specific one?

    Thanks,

    Ayushi

  4. Start to work

    AI Assistant is not working for several days, nor in web, nor in program

    4 votes

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    0 comments  ·  AI Assistant  ·  Admin →
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    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi laila

    Sorry for the inconvenience you faced. Can you please let us know if AI Assistant is not working for you on all the files or any specific file?

    Thanks,

    Ayushi

  5. AI and Icons are blocking content

    How can I get rid of AI and of huge icons blocking parts of documents?
    knut@asdera.com

    4 votes

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    0 comments  ·  AI Assistant  ·  Admin →
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  6. Fix issue with deleting pages

    The organize page service is not deleting pages

    4 votes

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    Need Info  ·  3 comments  ·  Organize Pages  ·  Admin →
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  7. Abrir documentos, simples assim

    O adobe Acrobat está um lixo, toda vez que vai abri um pdf ele trava após abrir, fica uma tela de login travada. Nunca mais me ofereçam um programa tão lixo como esse, por favor. Agora estou usando o Adobe Reader. Por favor, voltem a oferecer a opção de não instalar o anti virus. A empresa que trabalho já tem um anti virus padrão e meu pc quase travou por ter dois anti virus. Eu pago o serviço de vocês, me dem prioridade do que o parceiro de negócios de vocês, por favor.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Revert to the legacy version of signing Please

    Your new signing service is terrible unintuitive and has less functionality and ease of use than the legacy version. Please revert back to the legacy version.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Hebrew text is gone when exporting

    I can add text in Hebrew, but when I download or print the PDF, all Hebrew text is gone!

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Started  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Noam,

    We are sorry you are having trouble with this feature and appreciate your comments. We are actively working to resolve this issue.

    Thanks,

    Sign In Acrobat Web Team

  10. Recover deleted file

    I wanted to recover my last deleted file. It was a pdf of the book "Atomic Habits" by James Clear. I want my copy because I had highlighted content and comments in that file.

    Not having a recycle bin or trash is very inconvenient in my opinion.

    4 votes

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    Under review  ·  1 comment  ·  Upload and Organize files  ·  Admin →
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  11. Stop Pop UPs

    Can you stop presenting an upgrade pop up

    4 votes

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    0 comments  ·  Subscription  ·  Admin →
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  12. ive paid but access denied

    I already have a paid subscription to use Acrobat why are you asking me to pay again?

    4 votes

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    0 comments  ·  Subscription  ·  Admin →
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  13. Cancel my plan

    Hello!

    Please cancel my plan. It seems like I can`t do this on my own. Please, it is important!

    Annabell

    4 votes

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    1 comment  ·  Subscription  ·  Admin →
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  14. Cookie pop up problems

    Please move your cookie bar. Our clients continually think they've signed their documents bust haven't seen the "click to sign" button because it's under the cookie notice. This happens constantly and necessitates numerous emails and phone calls to explain what should be a fast and easy way to get documents signed.

    4 votes

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    1 comment  ·  Send for Signature  ·  Admin →
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  15. Cancel free trial

    I signed up for a free 7 day trial and was told that I would be charged for this plan if not canceled by 3/30/23. I have just spent 45 minutes with your automated system and it could not find my plan in the system. Please cancel it effective immediately.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Can't request e-signatures

    I'm not able to request e-signatures, although I had been able to in the past. Has something changed with my account?

    4 votes

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    1 comment  ·  Send for Signature  ·  Admin →
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  17. Free Acrobat

    I like that acrobat online is free

    4 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  18. 保存されない

    使っている途中で何度も頻繁にエラー表示される。またどこにも保存されず、ダウンロードをしようとするとエラーとなり、リクエストを送信できませんでしたと表示される。
    まったく使えない

    4 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  19. angry

    actually just working - I am trying to save a document for a client and it just keeps saying an error has occurred - I have tried several different ways- your software needs to be more reliable considering how much I am paying. I will need to use something else instead because this just can't do the most simple tasks like combining a document.

    4 votes

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    Need Info  ·  3 comments  ·  Combine files  ·  Admin →
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  20. Help to cancel free 7 day trial

    I tried to cancel my subscription on Plans page, but there is no plan. However the Adobe Acrobat Pro DC application shows : 2 days left in trial.

    4 votes

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    1 comment  ·  Subscription  ·  Admin →
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