634 results found
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Dec 11 Update Failed | Problem with licensing module
What's the best way to resolve this?
Update failed. "Problem with licensing module"?Uninstall Acrobat Pro DC from the CC Desktop App and reinstall?
Tried to use the Update feature in the Help menu of Acrobat Pro DC and that failed.German Windows 10
Adobe Acrobat Pro DC | Continous Release | Version 2019.008.20081Regards,
Uwe Laubender
( ACP )PS: First tried a reply at "PLEASE Don't make the user go through a menu to check off a comment! You DOUBLE the time it takes to go through comments." that first seemed to fail. See screenshot two with the…
1 vote -
Enterprise License Activation Configuration Options
Please enhance Named User licensing to better accommodate enterprise needs.
We only issue Enterprise / Federated ID to our users, they will never have a personal AdobeID.
Please enhance the licensing to:
Enable a way to suppress the Sign in screen which requests an Adobe ID.
Automatically select the Enterprise ID sign in screen.
Prevent the appearance of the Adobe/Enterprise ID selection screen.
Alternatively, allow background (registry / preference file) population of enterprise ID credentials so that all of the options are pre-filled and the process can be automatically attempted without user intervention. Only if the sign in fails should…1 vote -
Did NOT have automatic updates on and still updated
I really do not appreciate starting work and finding a whole new update unexpectedly when I have work to do! I do not have auto updates on and was not even signed into Adobe. Please stop updating without warning!
5 votesAutomatic updates are enabled by default for Acrobat. Could you please let me know how you disabled the updates.
How to disable updates:
https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Updater-Win.html#idkeyname_1_24908 -
acrobat dc opens during computer starts up
Acrobat DC Pro opens automatically after computer started up, even i am not signed up with Adobe Creative Cloud (after last update Creative Cloud 4.7.0.400) on my MacBook Pro and it gets on the dock while i remove it from the dock every single time after starting up?!
3 votes -
Acrobat Pro DC refuses to install on a Case Sensitive macOS install
Why is it impossible to install Acrobat Pro (or any other Adobe product) on a Mac using a case-sensitive file system? There is no reason for this, and Adobe software is the only software I have ever seen that has this issue. It does not make any sense.
Before you suggest it, NO, I will NOT reformat my disk. Telling people that they have to wipe their computer in order for your software to work is not acceptable. We pay a lot of money for your products and should be receiving decent support.
I have seen that a fix to…
8 votes -
ADFS/SAML automation with federation certificates and identity provisioning
The current authentication integration solutions for Adobe do not provide any automation around the Certificate management or the Account creation process. This is horribly limiting when considering the need of an environment to have a seamless system with limited downtime. Further the lack of auto account creation from the SAML service, is highly inefficient. It would be desired to have the capability to create users from the SAML integration and to have the SAML process setup to manage itself using federation XML URLs as an option.
2 votes -
Number of Machines Authorized per License
The current two machine limit is much lower than what is offered by other subscription services. iTunes allows 5 per account, for example. Having one person use 3 machines regularly is not uncommon. I use a work desktop, a home office desktop, and less frequently, a laptop when traveling. It is very inconvenient to have to constantly sign in and out on these machines. I would urge Adobe it increase it's limitation to 3-5 machines per license purchased.
1 vote -
Rename registered devices
When managing plans, it would be most helpful to be able to rename devices. The names assigned by Adobe can be cryptic at best. Furthermore, it appears that imay have created two registered devices for the same device once when I installed one app, and a second when I installed another app.
2 votes -
Have Multiple accounts
Sometimes people have two seperate adobe accounts on one computer. One for work and one personal account. we need to be able to quickly switch between accounts or be able to be signed in with different accounts on different adobe programs,
17 votes -
give user ability to cancel subsriptions
please give users the ability to cancel subscription when no other options adobe states the instructions. user has called several times, chatted several times, user has contact credit card company and paypal and adobe. adobe reponds with same solutions that dont work and even closes tickets that are unresolved, provide excessive wait times making it impossible to cancel membership. requestred assistance from law enforcement and other and other agencies as adobe s obtuse consideration is too take your money with no soutions. adobe appears to employ mentally impaird personnel that are unabke ti decipher common english thereby abdoning common sense…
1 vote -
ACROBAT DOES NOT WORK WITH MOJAVE.....END OF STORY
Acrobat does not work with Mojave...and I do not think it ever will. Adobe need to refund a portion of the subscription and stop blowing smoke....
1 vote -
Licence expired error
Our company Fast Radius has a group licence and we are all locked out. This is stopping our business!!! We need Acrobat Std ASAP.
1 vote -
Provide subscription overlap for an extended period to allow methodical migration to a new PC
Currently have subscription licensed on two machines. Upgrading one machine and need three machine use for a period of time so that I can methodical migrate to the new machine rather than clutter it with years of outdated data & files.
1 vote -
http://www.adobe.com/misc/bugreport.html
adobe acrobat hgas detected a corrupt file checkusm error
2 votes -
Need to fix not being able to log into Adobe Acrobat. I am signed into Creative Cloud, but Acrobat will not allow me to sign in
It is very frustrating the inconsistencies surrounding being able to log into Acrobat. You click on the login button and the little watch flashes for a second but nothing happens. To pay a monthly fee for something that does not work is not right
1 vote -
Acrobat Pro update-able through Creative Cloud App
I recently was VERY late getting Acrobat Pro updated, as I was always (only) checking for updates in the Creative Cloud app. Acrobat is listed there as in installed app, but recent updates have not shown up. I did find this was probably because I had Automatic Updates turned off in Acrobat's prefs. (I don't like automatic updates, they can be intrusive.) The same source - found in one of the forums - said if Auto updates were off, then the updates would show up in the CC App, but it didn't. If a customer gets the app as part…
2 votes -
Acrobat 2019.008.20071 and Pitstop Edit 13 Tools missing.
After Acrobat updated to 2019.008.20071, my Enfocus Pitstop Tools have disappeared. I have tried uninstalling/re-installing both Acrobat and Pitstop. With no change. I have checked for an update to Acrobat but get a message that 20071 is the latest version. Enfocus says the problem is in Acrobat.
When can i expect a fix for this. I need these tools in order to be able to work with my customers. Thanks
2 votes -
my acrobat pro license is not recognized
i have a legacy device license and all other apps work. Acrobat is the only app that has stopped working and is stuck in trial mode.
1 vote -
Acrobat Pro DC repeatedly crashes after updating to Mac OS 10.14.2 (Mojave)
Acrobat Pro DC began crashing immediately and repeatedly after updating to Mac OS 10.14.2. (MBP 15/32GB/4TB/ 2018).
After searching Acrobat forums, it appears others have experienced this issue, albeit with prior updates of High Sierra.
My solution: I attempted a solution that was successful in one of the posts. I uninstalled Acrobat using the uninstall function of the application. I rebooted in 10.14.2 and then reinstalled Acrobat Pro DC. Acrobat Pro DC now works well, without apparent glitch and no crashes after 2 days of constant use since the uninstall/reinstall procedure.
2 votes -
single user disc and license
Involuntarily upgraded to W10. Now, my older Acrobat versions no longer work.
Current Win version: 10.0.17134 Build 17134
Am now retired but MANY pdf files/documents from years past that are no longer accessible.
Need a single user disc and license for my single computer. NOT CLOUD -- internet not stable.
Sharing, collaboration, team stuff totally not needed.
Too old for school discount and my military access ended with retirement.
Is there a simple solution, relatively inexpensive solution for those of us who still need your product?
Thanks,
Douglas McCullough
10.8.20185 votes
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