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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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584 results found

  1. Please add the STATUS column back to the Admin Dashboard. When invitations to user are pending, Admins need to see that. If the user does not accept the invite in a specific amount of time, we re-assign the license to someone who will use the software.

    3 votes

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  2. After 2 years and 7 months I am just learning that I have to be signed in to use my subscription to Acrobat Dc properly. Maybe this is understood but it would have been nice if it was explained back in 2015. I have been using software that works sometime and not others. I found it hard to edit or save files at times and thought the software was a beta version (not fully tested)

    1 vote

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  3. I cannot get the program to stay open - I have installed / uninstalled and reinstalled the program.

    4 votes

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  4. Bug Report License expired when it is not - UMass-Amherst Faculty/Staff

    2 votes

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  5. When I have 'Show me messages when I launch Adobe Acrobat' DESELECTED, I STILL get an ANNOYING message from Adobe about completing my profile. I DO NOT want to get any message about the Profile!

    2 votes

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  6. Just purchased Adobe Acrobat Pro DC and installed. When I open a pdf and try to merge with another the program says I am only using a trial version???
    When I try to sign in through the program I get a pop-up with terms of use and license agreement but I cannot check the box to agree to the terms and conditions so I cannot sign in...tried to contact them by phone but nobody answers...

    2 votes

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  7. After an update of Acrobat DC has been installed on our computers:
    the PitStop Pro toolbars had disappeared and
    the PitStop Pro selection tool frequently becomes unresponsive

    Windows specifications: Windows 10 Pro / version 1709 / OS Build 16299.98
    Pitstop specifications: Enfocus Pitstop Pro 17 Build 786028
    Acrobat specifications: Adobe Acrobat Pro DC - version 2018.009.20050

    Are those issues known by you and do you have a solution for those problems ?

    4 votes

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  8. I am running Windows 10. Since the last Adobe Acrobat Pro update, the program has been absolutely awful. Opening a document is a minute long process much less doing anything else to it. I had to download another program to be able to view PDFs for work. Very frustrating. Been like this for at least a month.

    2 votes

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  9. 2 votes

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  10. Adobe XI-Professional-MAC Version 11.0.23 is craching after an update of MAC OS High Sierra Version 10.13.2 (17C88). Some times it fails while saving files other than desktop and most of the time system crahes while signing the document.

    2 votes

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  11. I am an admin who manages the Adobe Portal for hundreds of licenses at my company. With the new portal, it doesn't allow me as the admin of our portal to see who has activated their license. This is a HUGE issue for us. We used to be able to see who had activated it and who hadn't and if they hadn't, we would remove their license and give it to another user. This is no longer available. Making improvements shouldn't remove options, but add some. This new bug is HUGE for my company. This new portal is going back…

    4 votes

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    Hi,

    I have shared your concerns with the relevant team working on admin console. Once we have further information from the concerned team on this, we will be able to update you.

    Thanks,
    Karan

  12. cannot activate acroat dc pro - with existing account keeps going back to Trial expired - buy, i am an annual customer already. Tried to contact live person, held on phone 20+ plus minutes, transferred and have been holding 49.51 minutes so far. Agent said "do not hang up" will take longer. This is ridiculous.. Adobe has no problem in collecting my annual fee for these services, i should have no problems in having full accessibility. What's up Adobe???

    2 votes

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  13. Unable to remove the Trial by any means. Unable to use Adobe for pdf now. No suggestion works and I will start looking for alternative software if it continues. My file shredder am worried it will remove 5 years of pdf Invoices. Never again will I try anything suggested by Adobe.
    The Trial version did not do as it suggested so Merry Christmas, hijacked by Adobe

    3 votes

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    Apologies that we could not meet your requirements. If you could be more specific as to what you were trying and where you faced issues, it would be helpful and perhaps we could resolve the scenario for you.

    However, if you want to remove Acrobat Trial, simply uninstall Adobe Acrobat software. After that if you open a PDF file, it will ask which software should take ownership of PDF files.

  14. Acrobat Pro DC crashes after opening / closing some docs in sequence

    1. Open a pdf file using AVDoc.Open(...);
    2. Close opened pdf file by clicking window close button (Acrobat main window)
    3. Repeat this sequence 3-5 times without waiting too long
    • Crash will happen shortly after opening (pdf ist already visible)
    • Crash will not happen, if Acrobat main window hasn't been closed (close tabsheet instead)
    • Crash will not happen, if Acrobat Stnadard DC is used

    Protokollname: Application
    Quelle: Application Error
    Datum: 18.12.2017 18:30:30
    Ereignis-ID: 1000
    Aufgabenkategorie:(100)
    Ebene: Fehler
    Schlüsselwörter:Klassisch
    Benutzer: Nicht zutreffend
    Computer: ***
    Beschreibung:
    Name der fehlerhaften Anwendung: Acrobat.exe, Version: 18.9.20050.57426,…

    2 votes

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  15. One Acrobat instance installed but 2 instances of Acrobat PRO DC running concurrently prevent PDFs from opening. Only solution is to quit "both" Acrobats and try again. Uninstalling and reinstalling Acrobat does not help. Uninstalling and reinstalling the entire ACC suite does not help either. Problems observed in three separate, not networked Macs. No Acrobat Free Reader installed on the systems either.

    2 votes

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    Hi Andres,

    Can you elaborate on the behavior here:
    1. What happens when you open a PDF with Acrobat? Does it trigger two instances of Acrobat.
    2. When you just launch Acrobat from finder, does that also trigger two separate instances.

    Thanks

  16. lt would be nice if sign in happened once a month or longer. I have to sign in every dam day and even twice a day.

    11 votes

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  17. How do I prevent Adoce DC going fro free version to Automatic renewal as I do now wish to purchase it?

    2 votes

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  18. Your customer survey opened up with every pfd document but didn't react to any actions and didn't let to move forward with reading/editing the document

    1 vote

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  19. I get a "limit reached" message when installing DC on home PC. The "limit reached" message says my email has been used to activate the software on 2 computers.

    I'm signed into DC on my office PC and nowhere else that I can tell.

    I’m signed into Adobe Scan app on my phone but I don’t have DC installed on my phone.

    3 votes

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  20. Acrobat shows "Program not responding" on every single pdf file I open running windows 10 64bit. Please fix your ****** software

    9 votes

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