282 results found
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My account is NOT EXPIRED. WHY DOES IT ALWAYS TELL ME EXPIRED?!
My account is NOT EXPIRED. WHY DOES IT ALWAYS TELL ME EXPIRED?!
2 votes -
search password protected file
sorry if this already here. i want to search a file secured with permissions password. and add highlights too...
3 votesDear user,
Please launch the file in Acrobat /Reader. Press CTRL+D and check Security tab in Document properties.
Please check the Document Restrictions Summary to see the list of actions permitted.
Please could you share a screenshot of the same. -
Password removal possibility to be introduced
Hi, Once a receiver has opened a password protected file, it should be possible to remove the password if one wants. I am too sick of this.
As an example, I get monthly bill from the Mobile operators for just few dollars. The bill needs to be uploaded for claim. Currently I have to take the print the PW protected file first, then scan the printed copy and save it and then again upload it1 voteDocument Open Password cannot be removed unless document editing permissions are given to the password. So ,considering the issue resolved.
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Bug Report
When I make a change to a file with Adobe Pro DC and try to save the file, Windows Defender is blocking access to the "Control Folder Access". It says to add the Adobe Pro DC exe file as a safe app. I can not locate the path. I have Windows 10 Creators Update OS.
Please Advise
1 vote -
creating certificate-based digital signature field
In Acrobat IX I could create a digital signature field where the user, when getting the form and entering their pertinent information, could simply click on the field to digitally sign the form using their certificates from the employee badge. Did this option disappear entirely now? I don't want customers to have to select window, preferences, signatures and draw a rectangle to sign the form. Allow users to set up a block so the customer just needs to click the field and select their stored credential to sign the form. This is a MUST have option.
5 votesUser has been guided to add certificate based digital signatures
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How to protect password protect a larg number of files in a folder
a adobe rep said in this forum the following:"Since the secured PDFs cannot be combined as single PDF and are only available as PDF portfolio. Those can only be viewed in Acrobat or Reader."
Is there a way to convert multiple pdfs put into a single file/folder with a single password that would protect the large singlefile/folder without password pasword protecting each individual file? or work around?
1 vote -
Ability to save security settings in Adobe presets
Our agency has several custom presets when saving pdfs from Illustrator. We would like to limit one client from altering our pdfs. We can apply the security setting, however they do not save in the preset.
Please fix.1 voteDear User,
Please open the file in Acrobat.Go to Protect Tool from Tools Page.
Go to Encrypt— Manage Security Policies—New- Using passwords,public key certificates —Save as a Policy-and then choose the settings that you want to apply .
As the policy is saved,you can apply the policy next time on-wards
which appears as a template from Security Options(Control+D) on the file. -
Enhanced security breaks printing
Several of our clients who use Adobe Acrobat Pro DC have complained of issues printing PDF's. After troubleshooting the issue we found the cause to be the Enhanced Security option located in Security (Enhanced) in the Preferences. If this option is enabled, disabling it allows our staff to print. We even came to a point where we had to enable it and then disable it to fix printing. This issue seems to have started several weeks ago.
OS affected:
Windows 10 Pro
Windows 7 Pro7 votes -
DocHub Security Patch
It would be good to have some sort of solution/ patch/ workaround/ update to prevent Google DocHub from being able to edit locked forms. I've noticed that by dropping an adobe pdf into DocHub does a few things:
1. Even if document password protected to prevent editing it is easily editable and doesnt seem to honor those security settings
2. When document is locked after signing DocHub allows all the previously fillable fields to be edited while still retaining the original signature
3. even if a fillable form is converted to flattened copy, once dropped into DocHub all the fillable…3 votes -
Certified Sigs Should Allow Timestamping by Judicial Court E-Filing Systems
Our county's superior court system requires that we e-file all documents into the court; upon filing a document with the system ("LINX"), LINX timestamps it.
This doesn't work with a certified e-signed document, because Adobe locks the document from future editing. If I try to e-file a certified copy, LINX immediately rejects the file, because of course LINX can't timestamp it.
I'm forced to print out the file, physically scan it again, and e-file the document that I had e-signed in the first place! Am I missing a checkbox somewhere that I can check, to force Adobe to allow editing…
1 voteHi Molly, Kevin,
Thanks for writing to us.
From what I understand, you require your PDF to be digitally signed again, after you have shared it after certifying and digitally signing by your signature? Can you please try these steps and see if this is what you require:
1. Open PDF in Acrobat DC. From Tools→ select ‘Prepare form’ app and click Start. Add (at least) 2 signature fields from top toolbar and save the document
2. Right click on the first signature field and select ‘Certify with visible signature’. In the Certify Document dialog that comes up, under ‘Permitted Actions After Certifying’, select ‘Form fill-in and digital signatures’
3. Now sign the document by adding your signature
4. Send the document to LINX nowDoes this solve your problem? Please let us know.
Thanks,
-amboo -
Apply Security Settings to Multiple Files
You should be apply to apply security settings, i.e. password protect multiple files at once just like you can add a header/footer to multiple files at once.
1 voteDear User,
You can create a new policy template from Protect—Encrypt—Manage Security Policies—New (create the new security settings that you want to apply) and save it as a template.
You will still need to open the files individually and apply the template on each file. But this would be an easier way around. -
make duplicate digital signature fields
Whenever a digital signature field is added, we do not get the option to duplicate it. This would be very helpful in cases where same person has to sign on multiple pages in a document.
At present, it is giving the option to duplicate across pages, however, it is not working nor it is giving any error message.
Please include this feature in Acrobat, or grey out the duplicate across pages option.6 votesHi Ashutosh,
Thanks for your feedback. Yes, this looks like a bug. Can you please let us know which Acrobat version you are on?
Thanks,
-Amboo -
Add a scrollbar in password security dialog box
Cannot access the OK button on the security details screen. I have a small screen and it is not visible.
Read the details in the Adobe Support Case.
Case #0189029806
1 voteNo update from user.
Does not seem to be product issue. -
Acrobat Pro sets some form fields to "visible but doesn't print" (even after it is set to "Visible") when a digital signature is applied.
Acrobat Pro sets some form fields to "visible but doesn't print" in my document even after I have set it to "Visible" when a digital signature is applied. I have to keep opening up old documents and fix fields that were automatically changed when I specifically set them to be "Visible" again.
1 vote -
digital signatures
Acrobat DC Pro hides the 'digital signature' field unless you follow a very convoluted series of steps to find it. Recommend ALWAYS having the digital signature option available. Also, recommend disambiguating between 'signature' 'initial' and 'digital signature' fields. Conceptually very similar. Functionally very different.
4 votesTo use Digital Signature on Acrobat/Reader, if you have a signature field present on the pdf, you still can click on the document field and it would initiate the digital signature workflow. This functionality is still present in Acrobat DC. If you want to draw a signature on the pdf outside a signature box, please go to Tools—Certificates—Digitally Sign. That would enable you to draw a box on the pdf for the signature.
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I humbly request that you do away with "you can't sign this document because it's already been signed"
So i click on "remove restrictions on this document" and then it asks for a password. Me no HAVE a password, WHAT password? wtf are you talking about? WHERE do i find this golden password that i've never created? wtf am I paying for this for
13 votes -
Protected PDF
Currently, if you PDF a document and added the current Protection features in order to stop it from being converted back to Word. You can actually upload it to many PDF to Word converters on the internet and it will convert the PDF document back to Word without asking for the password. So a better security feature is needed. Especially for company sensitive documents that I want to PDF, protect and stop anyone from converting back to word.
2 votesDear User,
While implementing password protection, Acrobat warns user that ,third party apps may not honor the permissions that are being set on the file. Please open the file in Acrobat/Reader itself to honor the permissions.
Or you can protect the document with certificate . -
64 bit IE plugin - required to run IE 11 with Enhanced Protected Mode
Adobe Reader XI was given a 64 bit IE plugin in patch 11.0.7, but the 64 bit IE plugin has not been included with Adobe Acrobat XI.
- 64 bit IE plugin - required to run IE 11 with Enhanced Protected Mode
- Include the same 64 bit IE plugin, that was added to Adobe Reader XI in patch 11.0.7, to Adobe Acrobat XI
- Verified in Windows 7 and Windows 2008 R2
- When IE 11 is configured with Enhanced Protected Mode, sites that are in the Trusted Zone open in a 32-bit process and will use the 32 bit IE plugin. Sites…
6 votes -
Bypassed Password
This is a bug report.
I used Adobe Pro DC to encrypt documents for emailing to outside agencies among other things. Today, I discovered after sending a document to a co-worker for review, the default PDF reader on Windows allows access without the password required... simply by hitting the cancel options. I spoke with the Adobe Pro help line for an hour today and they asked me to write this report. The application used is called Windows reader, when opened you cannot print or edit but you can view the document without any obstacles, I was also able to take…1 vote -
signature appearance
Since last update of Adobe Acrobat Std/Pro, our engineers are not able to sign drawings cause now a predifined rectangle appears which is way too large. People have to sign at the right side of the drawings (DIN A0) with a very small rectangle. You have now to place the new predefined rectangle where top left corner have to fit with top left corner of drawing field. Therefor, you have to zoom out the document to be able to place the rectangle. That way, it's hard to see if you sign the right field at the drawing. Signing hundreds of…
1 vote
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