10666 results found

1. Pan function is ALWAYS overriden by Selection tool.

   Bug report:
   I have the Pan (hand) function selected at all times. However, whenever I want to move the page around (move the page side to side or up and down via click and drag), the Selection tool will always be the default (even though Pan function is highlighted/ selected).

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2. Autosave failed and more

   Hi, I copy paste here a conversation I had yesterday with one of your help service agent (chat). It makes it quicker than re-writing everything. In summary, the automatic file saving failed on me. Indeed, when Adobe Acrobat DC software crashed, I had to close it and when reopening it, it said unable to reopen 3 of the files. I was not too worried since I had saved the most important doc under a new name one hour or so before and would have to redo just a few revision comments. But to my surprise, when I opened it, although the name was the new one, all the modifications/comments done on the 19th had disappeared and it said the last ones were done on the 15th. This means more than the autosave failed, but even the saving under a new name did not work. Here’s my conversation…
   "Hello, I worked on a document all afternoon yesterday and I saved the document with all the comments I made at 6:39 pm. Then Adobe crashed, everything freezed. I did not touch it for many hours hoping it would debug. But this morning, nothing. So, I had to restart the program, but the file - even if it has the last name I gave it - does not contain the comments and highlights made yesterday, it only contains those dated January 15th. I couldn't find the latest (yesterday's) saved version.
   Lire l’intégralité du message
   AFZAL
   I understand your issue, Dominique.
   There is a default automatic save document changes for every 5 minutes set on Acrobat Pro DC. If you have made changes to the document yesterday, the data would have been saved.
   Once you re-launch the application and open the same file, you'll find an option to restore the data. If you would have missed on this option, then we do not have an option to retrieve the data.
   I would suggest you to change the automatic save document to one minute so that you will not miss out any data. Below are the steps to change the preference:
   Edit > Preferences > Documents > Automatic save document changes.
   Let me know if that works?
   Me:
   Well that's the problem, my preferences do have the automatic saving every 5 minutes (I changed it to 1 min earlier this morning) but I don't know if the automatic save worked or not yesterday but when I had to restart the program this morning, and asked to restore, little windows appeared saying it could not retrieve the files (3).
   And then the file version of Jan 15 opened which is weird since I had saved it myself under another name yesterday. The comments an revision notes from yesterday don't show
   AFZAL:
   I understand your issue however the Acrobat is synced or has auto-saved the file version only till Jan 15th. Hence kindly request you to make the changes again and save the documents. Also, please let me know if it crashes again we can troubleshoot further to fix the crash issue?
   Me:
   This means hours of work lost, and hours of work to do again. I wonder first time why it crashed. Sooo disappointed from Adobe.
   And having to remember exactly allll the comments I made and how I wrote them won't be easy :(
   AFZAL:
   I can completely understand how much you are upset. I would request you to report to our engineering team who works on these application crashes by clicking on the below link:
   https://www.adobe.com/products/wishform.html
   You know, it's not only a question of autosave, cause I saved it under a new name after I made a lots of revision comments and underlying and still they don't appear.
   AFZAL:
   I can certainly understand your situation, Dominique. If the file was saved with a different name then the saved changes will appear in the saved file location however the data has not been auto saved due to the default changes.
   Me:
   No, you don't understand... even the changes made before manually saving it, under a new name, don't appear in that newly named file.
   AFZAL:
   If you have saved the changes to the file which you have edited, the saved changes will appear in the file which you're trying to open. Please make sure you're opening the same file and from the correct file location.
   Me:
   I do. I've been making researches since early morning (haven't had breakfast) in all my files and it's always the same file coming back... without the last modifications. The IT technician from my organisation helped me too and is as confused as I am. Anyway... Thanks for your support, I give up on trying to retrieve it.
   Isn't there a temporary file I could look in?
   AFZAL:
   I understand that you are upset Dominique, the file might have closed before you saved it or there might be permission issue on your computer according to the group policies set by your IT admin. We request you to post this feedback to our engineering team by using the wish form link below.
   https://www.adobe.com/products/wishform.html
   If there is a temporary file stored for that particular PDF, as soon as you re-launch Acrobat the application itslef will give you an option to retrieve or restore the data. As there might be a permission issue, the temporary files may not be accessible on your computer.
   Me:
   It is not a permission issue since Adobe did restore files in the past, but this time there's been a bug and it couldn't.
   Thanks and have nice day.
   13:23
   AFZAL
   Happy to help. You may receive an email with a survey link. Please take a moment to rate your experience and help us improve. Thanks!"

   So here I am, working double to on my doc hoping that I don't forget anything :(

   Hi, I copy paste here a conversation I had yesterday with one of your help service agent (chat). It makes it quicker than re-writing everything. In summary, the automatic file saving failed on me. Indeed, when Adobe Acrobat DC software crashed, I had to close it and when reopening it, it said unable to reopen 3 of the files. I was not too worried since I had saved the most important doc under a new name one hour or so before and would have to redo just a few revision comments. But to my surprise, when I opened it, although… more

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3. Animation in Adobe Acrobat and Indesign without flash

   Adobe acrobat and indesign, without flash player, are not so powerful and as attractive as before. Everything looks so plain and regular, animation and rich media oftentimes aren't working properly or worked at all. It's the opposite of progress.

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4. Could you please turn off the Fill & Sign Pop Up? Why do you hate your customers?

   Could you please turn off the Fill & Sign Pop Up? Why do you hate your customers?

   10 votes

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5. Acrobat adds unusable OCSP to documents with long-term validation

   Due to OCSP caching, Acrobat most of the time adds stale OCSP to digitally signed documents with long-term validation (LTV)

   PAdES-LT and -LTA profiles require signature to include qualified timestamp and OCSP's thisUpdate time must be AFTER signature time as certified by qualified timestamp - otherwise OCSP can't be used for signature validation.

   Thus, when adding LTV data to signed documents, Acrobat should always check:

   1) whether the signature contains qualified timestamp
   2) whether OCSP's thisUpdate time is AFTER the timestamp time (it's not allowed to consider any clock skew here since qualified timestamp servers and OCSP responders should be synchronized to precise time source)

   Please note, that caching could occur not just in Acrobat, but also on OCSP servers, which can return responses with thisUpdate being in the past like this:

   Produced At: Dec 12 16:40:29 2020 GMT
   This Update: Dec 12 16:40:20 2020 GMT
   Next Update: Dec 12 16:50:20 2020 GMT

   Such OCSP can't be used to validate a signature created at Dec 12 16:40:28 2020 GMT!

   Due to OCSP caching, Acrobat most of the time adds stale OCSP to digitally signed documents with long-term validation (LTV)

   PAdES-LT and -LTA profiles require signature to include qualified timestamp and OCSP's thisUpdate time must be AFTER signature time as certified by qualified timestamp - otherwise OCSP can't be used for signature validation.

   Thus, when adding LTV data to signed documents, Acrobat should always check:

   1) whether the signature contains qualified timestamp
   2) whether OCSP's thisUpdate time is AFTER the timestamp time (it's not allowed to consider any clock skew here since qualified timestamp servers and OCSP responders should be… more

   2 votes

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   1 comment  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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6. Save doesn't work, blank dialogue box

   So, it would be nice to be able to save a PDF with markup. It would be super helpful if rather than a blank unresponsive box, hitting save simply let me save a file. I've seen other programs do this, hopefully this is something Adobe can look into!

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   3 votes

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7. You charge for this program?? Acrobat DC Edit changes colors after editing in the pdf, and will not type correct letters

   editing pdfs changes the colors in the pdf, and it frequently will not allow you to type correct letters in your edit. complete joke

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8. Mac App Store

   I want to download Adobe Acrobat Pro/Reader DC from Mac App Store, because App Store is the place where we can install apps without anxiety, and its auto update is much more convenient, and it can let us purchase the app much easier, especially for students.

   2 votes

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9. Page Numbering

   Please allow customization of the way page numbers look so I can match MS Word formatting

   2 votes

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10. Combine Files result loses focus to last-selected open document.

    My specs are in the attached screenshots.

    Note: I had problems with Acrobat yesterday, so this morning I uninstalled/reinstalled the app via the Creative Cloud app.

    1. With one or more PDFs open, choose File > Create > Combine Files into a Single PDF….

    2. Add any number of files using the Add Files… command or by clicking the Add Files button.

    3. Click the Combine button.

    4. When the resulting PDF appears (Binder[n].pdf), focus returns to the last-selected open PDF.

    In general the first thing I want to do when the combined file appears is save and rename it.

    It's minor but frustrating to return to the new file, especially if there several PDFs are already open.

    I combine files many times every day, so digging through a stack of windows, even with my window manager (Witch from ManyTricks), is a task I'd love to eliminate from my Acrobat workflow.

    Thanks for reading and considering adding this bug to your to-do list for a future version.

    My specs are in the attached screenshots.

    Note: I had problems with Acrobat yesterday, so this morning I uninstalled/reinstalled the app via the Creative Cloud app.

    1. With one or more PDFs open, choose File > Create > Combine Files into a Single PDF….

    2. Add any number of files using the Add Files… command or by clicking the Add Files button.

    3. Click the Combine button.

    4. When the resulting PDF appears (Binder[n].pdf), focus returns to the last-selected open PDF.

    In general the first thing I want to do when the combined file appears is save and rename it.

    It's minor but frustrating… more

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11. Allow integration with Zoho Docs

    I'd like to see Zoho Docs alongside Dropbox, Box, Drive, etc. to be able to be linked

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12. Constant Windows notifications...

    Over the past few weeks I've noticed Acrobat has suddenly started triggering an array Windows notifications to update, install, or restart. (Side question: we seriously need to do a system restart for an Acrobat update? For real?)

    I'm not sure what UX philosophy prompted this behavior, but I'd really rather it stop. While I think Acrobat is a solid piece of software, I really don't use it that much and I really don't care when there's an update for it.

    Considering how no other Adobe app sends repeated notifications like this, I'm a little confused as to why this now a thing in the first place.

    Over the past few weeks I've noticed Acrobat has suddenly started triggering an array Windows notifications to update, install, or restart. (Side question: we seriously need to do a system restart for an Acrobat update? For real?)

    I'm not sure what UX philosophy prompted this behavior, but I'd really rather it stop. While I think Acrobat is a solid piece of software, I really don't use it that much and I really don't care when there's an update for it.

    Considering how no other Adobe app sends repeated notifications like this, I'm a little confused as to why this now… more

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13. Bug report: Acrobat Pro DC on Mac mangles format when text color is changed

    When attempting to change the color of some text in Acrobat Pro DC, the text format is sometimes badly messed up. This happens with text from Acrobat's OCR as well as text imported from other applications. I'm attaching a file that shows both of these cases. To reproduce the problem, open the file in Acrobat Pro DC (on Mac), select Edit PDF, select all of the text on the page, and change the color of the text to black - the text format will get badly mangled when the color is changed. Very frustrating! Changing the color should just change the color, and not mess with the text layout.

    When attempting to change the color of some text in Acrobat Pro DC, the text format is sometimes badly messed up. This happens with text from Acrobat's OCR as well as text imported from other applications. I'm attaching a file that shows both of these cases. To reproduce the problem, open the file in Acrobat Pro DC (on Mac), select Edit PDF, select all of the text on the page, and change the color of the text to black - the text format will get badly mangled when the color is changed. Very frustrating! Changing the color should just change… more

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14. Extracting a single page from a document doesn't work anymore, won't let me save it
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15. Adding the Name/Title given to shared files on recieved open email

    On recieved emails with link to shared files from Adobe Cloud/Acrobat pro could you include the Title/Name given to the collective shared files.
    As is its just the first file name of multiple files sent.

    The image i've uploaded was with one of your help assistants and as you can see its just one uploaded file name on the open email but i think it would be good to also have the NAME/TITLE that was given when sending before this so it would read:

    Martyn Wild has shared DUNLOP SOCKS.... then maybe the file names of uploaded files.

    Think it makes it a lot clearer when theres a collective of files for a certain subject.

    Thanks & Regards
    Martyn Wild.

    On recieved emails with link to shared files from Adobe Cloud/Acrobat pro could you include the Title/Name given to the collective shared files.
    As is its just the first file name of multiple files sent.

    The image i've uploaded was with one of your help assistants and as you can see its just one uploaded file name on the open email but i think it would be good to also have the NAME/TITLE that was given when sending before this so it would read:

    Martyn Wild has shared DUNLOP SOCKS.... then maybe the file names of uploaded files.

    Think it… more

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16. Convert from Png or Jpg to PDF

    Before i was able to convert from image file to PDF but now there is a problem and can not covert.

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17. Drag and Drop to Desktop to Extract stopped working

    I can no longer drag pages from the Pages Thumbnail sidebar onto my desktop to make a new PDF of those pages. I haven't tried to do this since the last update came through... Is anybody else experiencing this?

    It's extremely slow and frustrating having to manually right click extract, select the pages, open it in a new adobe window, then have to save the file through the menu.

    See: https://community.adobe.com/t5/acrobat/can-no-longer-extract-pages-by-drag-and-drop/td-p/11141355?page=1

    10 votes

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18. Bug - Quick Tools Rotate Pages

    In Adobe Acrobat Pro DC 2020.013.20064, there are "Rotate Left" and "Rotate Right" buttons under "Organize Pages" that can be added to the Quick Tools. However, clicking either of those brings up the rotate pages dialog box instead of simply rotating 90 degrees left or right.

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19. Acrobat DC crashes when clicking Edit PDF

    The crash is persistent across all user accounts on this windows 10 computer. I tried checking for updates (none available), repair uninstallation, re-installation, and a clean uninstall using the Adobe cleanup tool. I originally suspected Malwarebytes Anti-Exploit which has been on the computer for over a year, so I uninstalled it but the behavior persists. The faulting module is IDRSKRN15.DLL.

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    9 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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20. I would like to edit Hebrew scanned pdf document . To enable me to cut , paste , change add. To use it for power points presentation and ..

    I would like to edit Hebrew scanned pdf document . To enable me to cut , paste , change add. To use it for power points presentation and smart board application.
    it must be like a regular doc. file.

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    0 comments  ·  Scanning and OCR  ·  Edit…  ·  Delete…  ·  Admin →
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