10744 results found

1. Bug: OCR Correct Recognized Text changes "•" to "€" upon save

   There is an issue with the "Review recognized text" feature. It fails to properly update the OCR text when a correction is made. It erroneously replaces the special character "•" with "€" upon clicking Accept. So for example, the slogan "Cleaner Air • Safer Roads" will be saved incorrectly as "Cleaner Air € Safer Roads". I'll happily provide the example document via email if requested.

   I'm running MacOS MacOS Big Sur Version 11.0 Beta (20A5384c) and Acrobat Pro DC Version 2020.012.20048

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2. If I select 'Enable scrolling' in Acrobat, why not remember that between runs?

   It's a bit repetitious to have to re-select View->Page display->Enable scrolling every time I open a file.

   2 votes

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3. Create PDF for Javascript-powered web pages

   I like the ability to capture HTML pages together with images into one PDF document.

   Unfortunately the web has changed and many web pages use Javascript to fill out the DOM tree, as a result content is missing from pages like:

   https://ropercenter.cornell.edu/ipoll/search?q=dreams

   which makes a blank page PDF. There are tools out there that can make a capture of modern web pages using Chromium, PhantomJS, or HTMLUnit to run the Javascript. One can be found here:

   https://conifer.rhizome.org/

   sometimes these work, but the WARC file and the WARC file players are awful. It reminds me of the times that you go to the wayback machine and give up looking for something because the pages take too long to load and are always missing something.

   It's a tricky problem for a few reasons, not least that you're never 100% sure that the important Javascript on a page is done running.

   That's what makes it a problem for Adobe and why it should be supported by the #1 document conversion tool.

   To be specific I'm rejecting the WARC "archive-the-conversation" approach and wanting something that makes an HTML DOM tree and then turns that DOM tree into a good-looking PDF -- I don't want interactive features preserved in the PDF

   I like the ability to capture HTML pages together with images into one PDF document.

   Unfortunately the web has changed and many web pages use Javascript to fill out the DOM tree, as a result content is missing from pages like:

   https://ropercenter.cornell.edu/ipoll/search?q=dreams

   which makes a blank page PDF. There are tools out there that can make a capture of modern web pages using Chromium, PhantomJS, or HTMLUnit to run the Javascript. One can be found here:

   https://conifer.rhizome.org/

   sometimes these work, but the WARC file and the WARC file players are awful. It reminds me of the times that you go… more

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4. "Recent files" bug under macOS Catalina? No files show (yes, in Home view)

   File management issue. Or UI issue.

   No recently opened files appear at all. Not in the Open Recent menu, not after I choose to show all recent files.

   Yes, even in the Home view.

   (And now the UserVoice form is not allowing me to post my report. Perpetual "Server Communications problems! Please try again.") message.)

   Slows me down a bit.

   In MacOS (Catalina 10.15.3).
   Acrobat:
   Architecture: x86_64
   Build: 20.6.20042.371807
   AGM: 4.30.98
   CoolType: 5.14.5
   JP2K: 1.2.2.45402

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5. I do not have Billing issues. Yet you still have that message every time I use Adobe.
   3 votes

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6. Re-send signable agreement with corrected fill fields

   When an error is made in an Adobe Sign template, but the error is not realized until after the document is sent for signature (or worse yet, already signed), it is nearly impossible to correct the issue and re-send the form. It should be the case that, a document pending signature or already signed, can be re-sent and everything is already filled out except for the field which was modified. For example, I realized that I accidentally assigned one field at the end of a document (among dozens of fillable fields) to the wrong person...the person got all the way to the end of the document and then realize the error. I should be able to adjust the document, and re-send for signature quickly, and all of their form data is preserved so they can just pick up where they left off.

   When an error is made in an Adobe Sign template, but the error is not realized until after the document is sent for signature (or worse yet, already signed), it is nearly impossible to correct the issue and re-send the form. It should be the case that, a document pending signature or already signed, can be re-sent and everything is already filled out except for the field which was modified. For example, I realized that I accidentally assigned one field at the end of a document (among dozens of fillable fields) to the wrong person...the person got all the way… more

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7. [BUG] Filled form-field contents only visible after clicking into the form-field when receiving a filled out form from Mac Users

   When a docx is saved as a PDF (by Microsoft Word 2019 MSO (16.0.12624.20348) 64bit) and form-fields are added in Adobe Acrobat Pro DC 2020.006.20042, and the resulting PDF with formfields is then filled out and saved using Preview.app 2020.006.20042 on a Mac, the resulting PDF hides the filled out content of form-fields. Clicking into the filled form field reveals the contents. The PDF renders fine in other PDF viewer implementations.

   Steps to reproduce:
   1. Create an empty word document and save it as a PDF.
   2. Open the PDF with Adobe Acrobat Pro DC and add a form field
   3. Save the PDF and open it with Preview.app
   4. Fill out the form field and save the changes
   5. Open the saved document with Adobe Acrobat Pro DC

   Result: Formfield contents are hidden behind a blue screen in Adobe Acrobat Pro DC; Other PDF viewers render this correctly, see attached screenshot from Chrome.

   Expected results: Contents of the filled form fields are immidiately readable.

   Attached files:
   - invisible: screenshot of filled out PDF before clicking into the form field
   - visible: screenshot of the filled out PDF after clicking into the form field
   - test-pdf-formfield: Created PDF with formfield
   - test-pdf-formfield-filled: Filled PDF showing display errors in Adobe Acrobat Pro DC
   - Preview.app screenshot of the filled PDF
   - chrome-rendering.jpg: Screenshot of the PDF rendered in chrome

   When a docx is saved as a PDF (by Microsoft Word 2019 MSO (16.0.12624.20348) 64bit) and form-fields are added in Adobe Acrobat Pro DC 2020.006.20042, and the resulting PDF with formfields is then filled out and saved using Preview.app 2020.006.20042 on a Mac, the resulting PDF hides the filled out content of form-fields. Clicking into the filled form field reveals the contents. The PDF renders fine in other PDF viewer implementations.

   Steps to reproduce:
   1. Create an empty word document and save it as a PDF.
   2. Open the PDF with Adobe Acrobat Pro DC and add a form field… more

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   3 votes

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   3 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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8. playback settings for rich media

   Why did playback settings and controls disappear? Now when i send a video my client can't stop rewind or forwar, they just can open and close... Why that?

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9. Adobe DC crashes when opening second pdf - reason: win 10 cumulative update

   When trying to open a second pdf in an new tab, Acrobat DC crashes after some seconds of freeze.

   I found the reason for this in the latest two Win 10 cumulative updates of 08 and 09/2020. Skipping the update in August and hoping, that the update in September works better didn't help. Deinstalling these updates solves the problem.

   Some other applications are affected as well (like the launcher from EA/Origin or the Samsung Magician).

   This is the message from the windows event viewer:
   Name der fehlerhaften Anwendung: Acrobat.exe, Version: 20.12.20048.6926, Zeitstempel: 0x5f5b9602
   Name des fehlerhaften Moduls: D3D9.DLL, Version: 10.0.19041.488, Zeitstempel: 0xb957591f
   Ausnahmecode: 0xc000041d
   Fehleroffset: 0x0004f5bb
   ID des fehlerhaften Prozesses: 0x3c6c
   Startzeit der fehlerhaften Anwendung: 0x01d69664ebd20c22
   Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
   Pfad des fehlerhaften Moduls: C:\WINDOWS\system32\D3D9.DLL
   Berichtskennung: b74bd6c2-8a89-4832-a7e5-cccd0f9ab4bc
   Vollständiger Name des fehlerhaften Pakets:
   Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

   The events of the other affected applications show the same reason (d3d9.dll).

   When trying to open a second pdf in an new tab, Acrobat DC crashes after some seconds of freeze.

   I found the reason for this in the latest two Win 10 cumulative updates of 08 and 09/2020. Skipping the update in August and hoping, that the update in September works better didn't help. Deinstalling these updates solves the problem.

   Some other applications are affected as well (like the launcher from EA/Origin or the Samsung Magician).

   This is the message from the windows event viewer:
   Name der fehlerhaften Anwendung: Acrobat.exe, Version: 20.12.20048.6926, Zeitstempel: 0x5f5b9602
   Name des fehlerhaften Moduls: D3D9.DLL, Version: 10.0.19041.488,… more

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10. Remove buttons on (left) Navigation Pane

    It is very easy to add buttons to left Navigation pane. However, you cannot remove individual buttons.

    The only option is to Reset the pane returning the three original buttons (thumbnails, bookmarks, attachments).

    It seems there should be a way to remove individual buttons at will (not just reset).

    Thank you

    10 votes

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11. turning a non-editable text to editable one does support Arabic language, why?

    turning a non-editable text to editable one does support the Arabic language, why?

    7 votes

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12. tabs

    Hi,
    On Windows, suppose if i have 4 tabs open on Acrobat Pro DC, when i navigate my arrow on the Acrobat icon on the task bar, it shows 4 different windows preview of the tabs open. This looks really messy when lots of tabs are open. This also prevents me from doing one click to minimise and one click to maximise window because when i click on the acrobat icon on task bar it shows me preview window of tab and i have to click again.

    On Chrome or firefox, even if i have 50 tabs open, when i navigate the arrow to the chrome icon on the task bar, the preview window only shows One window which is cleaner.

    Hopefully you can provide the open to enable/ disable combined window preview window on task bar.

    Thanks you!

    Hi,
    On Windows, suppose if i have 4 tabs open on Acrobat Pro DC, when i navigate my arrow on the Acrobat icon on the task bar, it shows 4 different windows preview of the tabs open. This looks really messy when lots of tabs are open. This also prevents me from doing one click to minimise and one click to maximise window because when i click on the acrobat icon on task bar it shows me preview window of tab and i have to click again.

    On Chrome or firefox, even if i have 50 tabs open, when i… more

    2 votes

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13. tabs

    Hi,
    On Windows, suppose if i have 4 tabs open on Acrobat Pro DC, when i navigate my arrow on the Acrobat icon on the task bar, it shows 4 different windows preview of the tabs open. This looks really messy when lots of tabs are open. This also prevents me from doing one click to minimise and one click to maximise window because when i click on the acrobat icon on task bar it shows me preview window of tab and i have to click again.

    On Chrome or firefox, even if i have 50 tabs open, when i navigate the arrow to the chrome icon on the task bar, the preview window only shows One window which is cleaner.

    Hopefully you can provide the open to enable/ disable combined window preview window on task bar.

    Thanks you!

    Hi,
    On Windows, suppose if i have 4 tabs open on Acrobat Pro DC, when i navigate my arrow on the Acrobat icon on the task bar, it shows 4 different windows preview of the tabs open. This looks really messy when lots of tabs are open. This also prevents me from doing one click to minimise and one click to maximise window because when i click on the acrobat icon on task bar it shows me preview window of tab and i have to click again.

    On Chrome or firefox, even if i have 50 tabs open, when i… more

    2 votes

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14. Flatten transparency results into false handling of a smooth shade and damaged result

    When flattening the attached PDF with Acrobat DC, the shade (which is covered by a vector object and therefore only visible as some kind of a frame), becomes visible.
    This is clearly not the expected results and therefore a bug.

    • 

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    1 vote

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15. Adobe Sign view field allocation after sending

    Creator should be able to see the allocation of fields after sending, i.e., make it visible which fields have been assigned to whom.

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16. Text menus- not hieroglyphics please.

    Text menus should be an option in preferences. Your non-standard hieroglyphics just aren't working for me and I've been using this version for about a year- if I could go back to version nine I would in a heartbeat. You still have the File, Edit, View, Window, Help text menus (don't you dare!). Why not have the other important functions in another text row underneath?

    2 votes

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17. Adobe not recognising subscription for education users

    I was advised that there is an existing bug (Cl217) on this but it does not appear to be resolved. Quick read on support community shows this issue has not been resolved since before 2018.

    I am being told I need to upgrade my subscription to create unlimited PDFs. When I click "Subscribe Now" it takes me to the payment page and tells me I already own the product.

    Consultants on the chat cannot help after over 5 hours of contact and 10 different consultants.

    Please resolve.

    1 vote

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18. Cannot combine emails into PDF

    Why in this day and age have you still not added any functionality to combine emails into a PDF directly?! Enormous amounts of global productivity is wasted each day on having to individually save thousands of emails individually into a PDF format in order to be able to then bind them into a PDF. You could actually just resolve the issue directly and make everyone's lives a little less ******.

    1 vote

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19. Use Outlook signature in emails sent from Acrobat

    I have my email signature (phone #, address, etc.) setup in Outlook. When I send an email from Acrobat, my signature is not on the email sent out.

    1 vote

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20. Adobe Sign

    Hi!
    We recently switched from HelloSign to Adobe Sign. Adobe sign currently takes our team three times as long as Hellosign did. One of the biggest frustrations is if we noticed we missed an email address, we have to start completely over. Could you PLEASE make it so we can go back to the original page to make changes rather than starting completely over? In addition, is it possible to change the default to be not signing in order and we can change if needed? And lastly, is it possible to change the setting so if a password is entered incorrectly the entire document does not get deleted? It is very frustrating to have 10 people sign a document only to have it deleted when the 11th person enters the incorrect password three times. Any assistance would be greatly appreciated. Thank you!!

    Hi!
    We recently switched from HelloSign to Adobe Sign. Adobe sign currently takes our team three times as long as Hellosign did. One of the biggest frustrations is if we noticed we missed an email address, we have to start completely over. Could you PLEASE make it so we can go back to the original page to make changes rather than starting completely over? In addition, is it possible to change the default to be not signing in order and we can change if needed? And lastly, is it possible to change the setting so if a password is entered… more

    8 votes

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