Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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How it works:


  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
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  • If your feature idea or issue is not listed, post it.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. not allowing me to edit my PDF. a box keeps popping up saying that "Adobe Acrobat has encountered an unknown error. Please Help!!

    i am trying to edit a PDF and it keeps showing a message that it is unavailable and i do not understand how i am supposed to fix this issue. If someone could please help me i would greatly appreciate it!

    1 vote
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    0 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  2. Adobe acrobat no usable any more... Sorry!!

    Your program hangs and struggle all the times when it opens a document. It take a time to open a document at the point it is making it unusable.

    It is not a great deal to open a pdf file, why Acrobat reader take a lot of time to open a file?

    Please make a performance update.

    1 vote
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    0 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. Edward

    I belief students , Could

    1 vote
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. Adobe PDF Pack Image export Quality

    The Export PDF via Adobe Clouds PDF Pack uses a slider to select the Image quality when converting an Image to PNG, JPG, or TIFF. However, regardless of the setting, it outputs a low quality 792X1024 image. Whereas, Adobe Acrobat Pro can output 5100X6600 PNGs.

    If due to subscription, the PDF pack is not able to output different quality Images, there should not be a setting for quality and it should be noted in the subscriptions comparison table.

    1 vote
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    0 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  6. Adobe Portal feature request

    Please add the ability to differentiate between ENGLISH and MULTILANGUAGE subscriptions on the Adobe Admin portal for each subscription/User. It is impossible to manage hundreds of subscriptions used over Europe without knowing who has an ENGLISH subscription and who has a MULTILANGUAGE one.

    1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  7. How to Insert Image is Greyed Out on Combining , Editing, Form .

    I am Unable to INSERT an image on your COMBINE, EDIT, FORM. THE INSERT ICON is GREYED OUT

    1 vote
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    0 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reporting this.
    We need more information on steps to be able to reproduce this issue.

    Please share the version of acrobat you are using. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

    And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further.

    -Bhavna

  8. Editing Issues

    Recently when I edit a PDF the first time, the fonts are fine. It is only after I have saved the PDF to my computer and then tried to reopen that same PDF to edit. This is where the problem occurs. I am only able to add text in some jibberish language and not the Arial font already set on the PDF. What is the fix to this as it's very frustrating??

    Another issue is after making substantial edits to the doc, the system then crashes and the file has to be closed and reopened in like a save mode.

    1 vote
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    0 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  9. Your designs are ****

    Your entire user experience is complete ****. When trying to uninstall an app it opens Creative Cloud and it forces you to update and then it has to use CC to uninstall it.

    To remove subscriptions I had to ******* call to get something removed as there was no button to do so.

    You guys are a huge company and don't give a about the way users actually want things done and just make it really hard to get rid of your ***** products.

    Sincerely ********

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  10. files skipped during full text index not logged or displayed

    During a full text index of over 2,000 files, a number of them are skipped. The error briefly appears in the index window, but when the process is complete that window only shows the last part of the processing and truncates the earlier messages. I turned on the preference to log errors to a file, but DC does not output those errors to a log file. How am I supposed to know which files were not indexed?

    1 vote
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    0 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Mismatch between splitted file names and bookmark names

    After splitting a large document by top-level bookmarks, file names do not match bookmark names.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the inconvenience caused to you.
    Kindly share with us your machine details and Acrobat version.
    Also please provide us some sample files on which you are facing this issue

  12. Mismatch between splitted file names and bookmark names

    After splitting a document by top-level bookmarks, file names do not match bookmark names.

    Bookmark names are all capital Greek without periods, underscores or other characters. I'm using Adobe Acrobat DC Pro and Windows 7 Professional.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry fot the inconvenience caused to you.
    We tried the scenario and it is working fine at our end.

    Kindly share with us some sample files on which you are facing this issue

  13. Re-set support staff mind set, with new paradigm of training.

    My experience with Adobe’s support staff has been frustrating. Often, no matter how carefully I ask, there appears to be poor understanding of my question. And the staff seems to produce formulaic responses, imstead of specifically addressing my issues. For example:

    I have repeatedly asked what computer configurations can best and most quickly handle time-consuming Adobe Acrobat tasks: OCR, placing duplicate buttons on multiple pages, etc.

    I’ve specifically asked whether more RAM, or multicore, or other configurations would speed up OCR of scanned documents.

    Adobe has not yet provided a coherent response to the above question.

    Many of the support…

    1 vote
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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  14. When I post a comment, it says it is being written by "John". I have checked everywhere in my profile, and my name is populated as Jeffrey-

    When I post a comment, it says it is being written by "John". I have checked everywhere in my profile, and my name is populated as Jeffrey. Please assist.

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →
  16. no higlighting

    unable to high light, no icon for same. please help

    1 vote
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    0 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  17. Adobe Acrobat Pro DC subscription expried

    My company has a license for Adobe Acrobat for its employee's. My account has a problem where it will tell me the subscription for my Adobe Acrobat service has expired. This does not happen to any of the other accounts on our company's license yet it has happened on my account for the 4th time now. My IT person has contacted Adobe to fix the problem but it has yet to be resolved. Have other people had this problem and is there an easy solution? So far we have checked the company's admin account to ensure my account was still…

    1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Updated Email???

    I updated my new e-mail and it's still emailing my old e-mail every time I send out a document for signature. It also isn't showing my documents in my sent folder. Does it take time for the app to register? Do I need to uninstall and reinstall?

    1 vote
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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  19. White Box error in printed 3D views

    We are noticing an error in prints of 3D space from Adobe DC in either Windows 7 or Windows 10. When you print views, sometimes there’s a “White Box” in the middle of the view no matter which medium you print through/to (i.e. physical printer, Adobe PDF, Word Doc, OneNote, etc.).

    I attached an example PDF where this behavior can be seen. The original model is included as an attachment in the PDF. The information attached does not have any restrictions. The information in the PDF is correct until you print it.

    Reproduction Steps:
    1. Export a PDF from ACW…

    1 vote
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    Planned  ·  0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  20. Export to Word/Excel

    I get a blank pop-up when trying to export a pdf to word excel.

    1 vote
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    0 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Bobbie,

    Could you please elaborate what issue you are facing ?
    For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using. You can also share a video and screenshot with us to give better insights of the issue.

    Regards,
    Adobe Acrobat Team

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