13903 results found

1. Help Menu should be accessible REGARDLESS of sign in status

   The Help menu should be accessible even if the user is signed out of the software. The help menu allows us to update the software to latest version, repair the software, get help, and show status. These are all important to our IT team, which in the course of regular business, needs to log into users computers (with their own IT domain user account, not the users) to perform upgrades or repairs. The IT team should not have to ask the user for their login to do so. For example, if I log into a user’s computer using my domain account, I have to either race to click on HELP > CHECK FOR UPDATES before the "log in to adobe" window blocks me, or I have to log into Acrobat by using my personal Adobe log in. Not helpful and not optimal.

   Both of these situations are poor workarounds, and really, I should be able to update the software without logging in.

   Microsoft 365 started out the same way, but quickly realized they were hindering IT professionals from day-to-day software fixes, and they now allow users to update the software without logging in. They also allow for a “Read Only" mode which would also be a great thing to have. If a user is not logged into Acrobat, why shouldn't it function in a read-only mode, akin to Adobe Reader? It would be wonderful, and would not give away anything for free, it doesn't encroach on your business model, and it would be a pleasure for the IT teams that have to work on your software on behalf of their users.

   The Help menu should be accessible even if the user is signed out of the software. The help menu allows us to update the software to latest version, repair the software, get help, and show status. These are all important to our IT team, which in the course of regular business, needs to log into users computers (with their own IT domain user account, not the users) to perform upgrades or repairs. The IT team should not have to ask the user for their login to do so. For example, if I log into a user’s computer using my domain… more

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2. The signature disappears while Preforming a counter signature, if the document is already signed via Other Applications like DocuSign.

   The signature disappears while Preforming a counter signature, if the document is already signed via Other Applications like DocuSign.

   Steps to Reproduce.
   1. Get a document signed by DocuSign.
   2. Open the document in Adobe sign-in, and then the original signature gets disappeared.

   For more info please refer to the case E-000880755

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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3. View revised text after editing with strikethru/insert text/replace text

   After marking up edits (using the Comments tools of Strikethrough, Replace text and Insert text) in PDF proofs generated by InDesign, I want to be able to view and copy the edited text as it will now apppear, without the mark-up. This is because it is extremely difficult to read and understand the result of numerous complex edits in the PDF, and also I want to send the revised text to other people to check that the final version reads ok. So I envisage it as selecting the edited text in the PDF and being able to copy and paste it into a text box or sticky note in its new revised form. And also be able to paste it into emails and Word docs.

   After marking up edits (using the Comments tools of Strikethrough, Replace text and Insert text) in PDF proofs generated by InDesign, I want to be able to view and copy the edited text as it will now apppear, without the mark-up. This is because it is extremely difficult to read and understand the result of numerous complex edits in the PDF, and also I want to send the revised text to other people to check that the final version reads ok. So I envisage it as selecting the edited text in the PDF and being able to copy and paste… more

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4. bizarre saving behavior by Acrobat Pro with one particular file

   For what it’s worth, this is coming from a guy that used to be kenc@microsoft.com (1988-97) – “Ken C-is-for-Chart”, they called me (an area I was responsible for in Works and just a bit in Excel) – Microsoft, where half the folks I worked with were, like the agent today, from India! And it has occurred to me, as I have observed the program behavior detailed in the accompanying doc file, that hey, if I were the programmer on the other end of the program – Acrobat, in this case – I would want to know about this behavior!

   Given that this web page offers file uploading, I guess the only (only??) roadblock possibly remaining is whether it will allow uploading this unique file, at all of 175Mb!...?

   Since I am submitting this “idea” – to be considered a bug, presumably, since clearly Acrobat is not behaving the way anyone would like it to! – submitting while signed in on UserVoice, one would hope that if the big file doesn’t “go”, sign-in info will be available to Adobe? such that you can contact me, hopefully with another way to get you the file? …as I said, in some way it is “unique” in causing this, ahem, untoward behavior.

   So here goes, uploading the details in “Save problem description.docx”, and trying to upload “Chinese-English Dictionary (Giles, 1892, 1912).pdf”.

   
   Well... the big file it seems didn't "go", but also without any rejection notice or report of failure. 
   
   By the way, lastly – if it turns out that someone is interested in this! – that file contains no personal information, only highlighting and bookmarking of various dictionary entries.  And the file (1912, scanned and somehow OCRd, including the Chinese, in the original) originally came from archive.org at https://archive.org/details/b31352583/page/552/mode/2up (just verified).
   
   Yeah, one more thing, without re-editing the attached file:  That file mentions the versions of Acrobat involved, but does not mention that my machine is running Windows 10, my wife's Windows 11, with the same "bizarre" behavior.  :-)
   

   For what it’s worth, this is coming from a guy that used to be kenc@microsoft.com (1988-97) – “Ken C-is-for-Chart”, they called me (an area I was responsible for in Works and just a bit in Excel) – Microsoft, where half the folks I worked with were, like the agent today, from India! And it has occurred to me, as I have observed the program behavior detailed in the accompanying doc file, that hey, if I were the programmer on the other end of the program – Acrobat, in this case – I would want to know about this behavior!

   Given… more

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5. Auto-bookmarking highlights

   When highlighting, offer the highlight to be bookmarked.

   Highlighting is done to something worthy of attention and therefore having need for later recall and return. I am reading a 200 page document and I have liberally highlighted interesting parts of the text, many on the same page. Now how do I revisit those highlighted parts? I am having to scroll through the entire document page by page in full page view to do that. A bookmark created while highlighting would serve that purpose perfectly. The name of the bookmark would be entered by the user if he wishes (some default otherwise, eg, H1, H2) and should have the line number + page number combination offered as a suffix for the user to optionally prepend his name to (hopefully no-one would have two separate highlights on the same line), eg, "Design Pedagogy - l.15 p.59" could be the name of the bookmarked highlight that talks about Design Pedagogy. The part from the hyphen onwards would be offered by Acrobat. Or else one would need a Search-First-Prev-Next-Last method for hopping between highlights also. But named highlights as bookmarks are far better, they allow me to refer to the highlights and navigate to them too. If I don't want to name the highlight (for a one-page document, for example), the naming default, eg, H1, H2 would be used.

   Of course, all bookmarks should be shown in the list in the order of destination.

   When highlighting, offer the highlight to be bookmarked.

   Highlighting is done to something worthy of attention and therefore having need for later recall and return. I am reading a 200 page document and I have liberally highlighted interesting parts of the text, many on the same page. Now how do I revisit those highlighted parts? I am having to scroll through the entire document page by page in full page view to do that. A bookmark created while highlighting would serve that purpose perfectly. The name of the bookmark would be entered by the user if he wishes (some default… more

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6. bookmark naming

   While creating a new bookmark put the destination page number somewhere in its name so I know where it is by looking at it in the list. Maybe suffix the name (which the user enters) with page number, separated by a hyphen, eg, "Rio Accord - p.34" to indicate that this bookmark was created on page 34. Offer the semi-completed name (eg, "- p.34") with the page number already in it to the user to complete (eg, by inserting "Rio Accord") during bookmark creation. This would give a good idea of where the various topics I marked lie in the document.

   While creating a new bookmark put the destination page number somewhere in its name so I know where it is by looking at it in the list. Maybe suffix the name (which the user enters) with page number, separated by a hyphen, eg, "Rio Accord - p.34" to indicate that this bookmark was created on page 34. Offer the semi-completed name (eg, "- p.34") with the page number already in it to the user to complete (eg, by inserting "Rio Accord") during bookmark creation. This would give a good idea of where the various topics I marked lie in the… more

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7. scan dialog

   Request: Improve dialog for scanning settings

   Pain Point: When scanning documents, I sometimes need to select single-sided scanning and other times 2-sided scanning. It is cumbersome to have to click on the "gear icon" for document type, e.g., color and then also have to click on a very small option for 1 or 2-sided scanning.

   Desired result: Build in sets of radio buttons to quickly establish document type, color mode, e.g., color, gray or black and white, and 1 sided or 2 sided scanning.

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8. Streamlining "Edit PDF" menu crop page range features in Adobe Acrobat

   Hello Adobe,

   I do a lot of cropping of pdf file pages in the Edit PDF menu and some steps I have to repeat over and over because often the text in each page is off-center, sometimes randomly. I would like to suggest some small improvements to streamline those steps.
   In the Edit PDF tool "Crop Pages" setting, you select an area and double click it which opens the "Set Page Boxes" dialogue box. Under "Page Range" you determine which particular pages this cropping will affect.
   IT WOULD BE GREAT if the number indicating the last page, after the "To" box, was clickable, so that when I want the page range to go to the last page, I can just click on that number and it will appear in the "To" box, rather than I have to manually enter the last page number each time.
   ALSO IT WOULD BE GREAT if the "Apply to" field was not a drop down menu, but all three choices "Even and odd pages", "Odd pages only" and "Even pages only" were readily clickable as buttons, thus saving one step of having to fold out the drop down menu.

   I do these steps with most PDF's I get, so the small changes I propose, will help the workflow a lot.

   Thank you

   Benjamin

   Hello Adobe,

   I do a lot of cropping of pdf file pages in the Edit PDF menu and some steps I have to repeat over and over because often the text in each page is off-center, sometimes randomly. I would like to suggest some small improvements to streamline those steps.
   In the Edit PDF tool "Crop Pages" setting, you select an area and double click it which opens the "Set Page Boxes" dialogue box. Under "Page Range" you determine which particular pages this cropping will affect.
   IT WOULD BE GREAT if the number indicating the last page, after the "To"… more

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9. Scrolling prevents login

   Scolling on a pdf when opening it prevents login.
   Steps to reproduce:
   If you open a pdf and click on the scrollbar and move it up and down login will not be done while you keep moving the bar, same think for the mouse wheel, if you keep moving the mouse wheel the login will not take place thus delaying access to features.

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10. Split Pages - Page Numbers typed show letters instead - Bug

    When I go to [All Tools -> Organize Pages -> Split, it displays a pop-up to enter how to split it. I generally need to use the "Number of Pages" option with it being every "1" page. When I type the # 1 with the key on top of my keyboard, all is well. However, when I type the # 1 with my number pad, the letter "a" displays instead of a 1. The same applies for 2, 3, 4, etc.. It will display b, c, d, respectively. It's not a deal breaker, but it doesn't seem to work as intended.

    When I go to [All Tools -> Organize Pages -> Split, it displays a pop-up to enter how to split it. I generally need to use the "Number of Pages" option with it being every "1" page. When I type the # 1 with the key on top of my keyboard, all is well. However, when I type the # 1 with my number pad, the letter "a" displays instead of a 1. The same applies for 2, 3, 4, etc.. It will display b, c, d, respectively. It's not a deal breaker, but it doesn't seem to work as… more

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11. Enable Reader to be customised

    I mark up, comment, to 50 student scripts in a day. For every file I load, I have to click 3 buttons.
    How can I set up Reader so every time I open a file, all those buttons are already clicked?

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12. Edit Image -> Edit Using

    Edit Image -> Edit Using -> Open With...
    The external image editing software I had was installed to a different drive than the C drive. Even though I pointed Adobe to where the EXE was, Adobe just gave an error that it was unable to open the image in the external application. I uninstalled my image editing app, re-installed to the C drive, pointed Adobe to the new path and the image editing app launched and opened the image.

    Adobe should not require the external app to be installed to the C drive in order to function.

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13. Side toolbar is in the way in Windows 11

    In Windows 11, the side toolbar placement is right on top of the document being viewed, obscuring the content (screenshot attached). There is no option to drag and drop it somewhere else. This was not an issue in Windows 10.

    Moreover, the toolbars allow for customization, but there is no option to set those customizations as the default, so every time the app gets launched for a new sessions, I have to reset my desired customizations again. This wasn't an issue in Windows 10.

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14. Problem viewing PDF files on read only USB drives.

    Bug Report:

    I am distributing pdf files on USB drives that are locked for read only at the hardware level. Until about 6 months ago, I was able to do this with PDF files. Now, when I try to open a pdf file on a locked drive, I get an error that the file is corrupted. I can unlock the drive and then the file can be viewed without issue in Reader or Acrobat. I see this bug using two different manufacturers USB drives. It also reproduces using pdf/a files rather than standard pdf files. Marking the pdf file as read only doesn't help either. And as I mentioned, earlier versions of reader (up to about 6 months ago) work fine under these same conditions.

    If you need any more information or hardware samples to test, please contact me!

    Bug Report:

    I am distributing pdf files on USB drives that are locked for read only at the hardware level. Until about 6 months ago, I was able to do this with PDF files. Now, when I try to open a pdf file on a locked drive, I get an error that the file is corrupted. I can unlock the drive and then the file can be viewed without issue in Reader or Acrobat. I see this bug using two different manufacturers USB drives. It also reproduces using pdf/a files rather than standard pdf files. Marking the pdf file as… more

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15. Acrobat Reader frequently requires choosing save location for PDFs already saved on my PC

    When I open a PDF from my PC, add some comments and click File -> Save, or Ctrl + S, Adobe Reader requires me to choose a save location as if I chose the "Save as" option, instead of just overwriting the original file. It doesn't always do this; I don't know why it does or doesn't. I'm using Windows 10 version 22H2 build 19045.2846.

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16. Recommend ability to rotate a page by a user designated number of degrees (NOT just 90 degrees).

    I recommend a feature that allows the user to rotate a page by any number of degrees (NOT just 90 degrees). This is a common feature in other applications like file explorer and many third party apps. After scanning a document, some pages are skewed. After applying Scan and OCR, and Edit PDF, both of which align pages by text, I still have a page or two that are a few degrees off. I just spent an hour with your chat trying to fix this in one of my files but we discovered acrobat pro does not have this feature. We DID discover you have this capability in preflight, but it is a long, complicated, non-intuitive 11 step process to fix from there. I have been scanning a LOT of paper files recently, over 3,000 files, and within these files, I have perhaps 400 files with a skewed page or two even after using SCAN and OCR and Edit PDF. So a manual feature to force rotation by a few degrees, set by the user, would be very very helpful. I have attached a file to provide an example. You will see pages 1, 11, and 17 all are off proper alignment by a few degrees. I have already applied SCAN and OCR and Edit PDF to this file and these features fixed a lot of other pages...but not these three pages. May I recommend you use the code in preflight and add this feature into acrobat pro, in an easy to use process that is intuitive, like many of your other features, to use. Please help so I can store pdf files with properly aligned pages. Thank you!

    I recommend a feature that allows the user to rotate a page by any number of degrees (NOT just 90 degrees). This is a common feature in other applications like file explorer and many third party apps. After scanning a document, some pages are skewed. After applying Scan and OCR, and Edit PDF, both of which align pages by text, I still have a page or two that are a few degrees off. I just spent an hour with your chat trying to fix this in one of my files but we discovered acrobat pro does not have this feature.… more

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17. bourneology@gmail.com

    Hello,

    I tried checking the forums to see if my idea was presented yet. I did not find it and have scrolled a lot of pages.

    So... my feedback is regarding the Adobe Create PDF Group Add-in in MS Office on the Ribbon. The Adobe Group Add-in keeps coming back when I remove it. I have been very thorough in my attempts of removing it, to the point of deleting the registry keys for it several times. I mean like, I kill it hard but it keeps coming back.

    Please do not make coding that bypasses the settings we put in. We know what we want or do not want and having features arbitrarily put in place feels violating. If a user removes a feature they do not like, leave it that way, and don't take it personally. It's not that we do not know the feature exists, it's that we do not like it, nor want it in our ribbons.

    Reading a lot of the comments, people are mad. I understand. There is no "one way" of pleasing the populations of earth. Diversity is key. As such, software designers need to stop with trying to make a uniform, one-off environment hoping their way changes the world and dominates. Interoperability, dynamic content, and customization by the user are what will sell. Forcing features into our programs after being removed motivate users to look for alternatives.

    For the most part, I like Adobe. I have been with Adobe since the early '90s. That is until this recent change of the UI. I find it hard to use and going the way of Microsoft. I implore you, please return to the game changing, alternative, stand by itself, user pleasing company you once were. Adobe made very well written programs once. That part is slipping. I give Adobe 28GB on my hard drive for all the apps I run. For that price of digital real estate, and a premium monthly fee, I want more than slumming it with Microsoft tactics. I want the premium experience back please.

    Historically, Adobe rocked because they stood alone. The programs were solid, responsive, and feature rich. At one point I wished Adobe would make an OS because I thought they would do a fine job of it. Not anymore. Adobe is becoming a hack ridden doppelganger of all the other crapapps. Break free Adobe! Be who you were meant to be.

    At the least, get your addin out of my MS Word and Excel.

    Thank you.

    Hello,

    I tried checking the forums to see if my idea was presented yet. I did not find it and have scrolled a lot of pages.

    So... my feedback is regarding the Adobe Create PDF Group Add-in in MS Office on the Ribbon. The Adobe Group Add-in keeps coming back when I remove it. I have been very thorough in my attempts of removing it, to the point of deleting the registry keys for it several times. I mean like, I kill it hard but it keeps coming back.

    Please do not make coding that bypasses the settings we put… more

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18. Saving to postscript

    EVERYTHING in this update is ridiculously difficult to navigate.
    I have had to go through every **** menu or research to find what I need. Why on earth would you do this?
    Why move save to postscript where it is not clearly found?

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19. Extract files button.

    Please add the extract files button back. This is the main feature I use and it now is taking twice as long. How am I supposed to invoice my client for additional time because YOUR software has changed?!
    If your developers cannot be bothered doing that then at lease let us have a button to set so we don't have to click that **** thing EVERY SINGLE TIME!
    THIS IS A VERY INCONVENIENT CHANGE for those of us who extract a huge amount of documents.

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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20. request must be made

    I'm unable to select where to sign when sending a document for signatures.

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    1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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