13501 results found

1. I'm logged into my account, but my comments show as someone else.

   I log into my work account and when I create a comment, it's listed under my boss's name instead of my name.
   Contact me for more info.

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2. Every time I open or save a pdf to google drive, adobe shuts off.
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   Need Info  ·  1 comment  ·  Cloud Storage  ·  Delete…  ·  Admin →
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3. How do I combine PDF files when I get msg to use Portfolio Option?

   Some of my files are older and so will not combine as a Binder pdf but I don't see the Portfolio option to use as suggested in message.

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   0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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4. Increasing the font of sticky notes when printing

   I have PDFs slides which I use for presentation(s). I have added sticky notes to the document for my reference. However, I find it hard to read the pre-defined font when printing these along with my slides on one page for utility and preparation. I would like the flexibility of adjusting this font as I am finding it hard to reach in such small lettering/fonts after printing.

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   0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
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5. save forms with signature fields

   It would be very helpful to have the option in adobe sign to save our forms with the signature fields set/assigned and then all we would have to do is add the email address for the client when it's time to send them our contract. We send the same contract out to 20+ clients a day, at different times, when they retain our services. Adding the signature and initial fields takes up so much time and it's the same document we send to everyone. If we could set the fields once and keep using that, we would be so happy and I believe others would find this feature very useful as well.

   It would be very helpful to have the option in adobe sign to save our forms with the signature fields set/assigned and then all we would have to do is add the email address for the client when it's time to send them our contract. We send the same contract out to 20+ clients a day, at different times, when they retain our services. Adding the signature and initial fields takes up so much time and it's the same document we send to everyone. If we could set the fields once and keep using that, we would be so happy… more

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   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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6. Bug - Prepare Form properties dialog

   I'm editing 2 different PDF forms, last years an internal PDF form created from external source pdf and this years external source PDF with changes converted to a PDF form.

   1. I can't open the 2 forms in separate instances of PDF form editor, or at least it is not ready apparent on how to do this.
   2. Being that I'm unable to open the forms in 2 separate instances, I open both PDFs in same instance and pull one of the tabs to another monitor. 2a. Each time I click on the properties menu item, the dialog box is shared by both forms, instead of each form having its own dialog. I am changing the field names on the new form to match the names of the fields on last year's form. Once done, last's year form will be deleted. 2b. Each time I paste the new field name in the properties dialog box, I want to add a tooltip and change other attributes of the field. However, when I attempt to move to the tooltip box, the cursor jumps to the next field in the list instead staying on the current field being edited.

   Why can't each form have it own properties dialog or
   why can't I open the 2 files in separate instances to eliminate the sharing of the properties dialog?

   I'm editing 2 different PDF forms, last years an internal PDF form created from external source pdf and this years external source PDF with changes converted to a PDF form.

   1. I can't open the 2 forms in separate instances of PDF form editor, or at least it is not ready apparent on how to do this.
   2. Being that I'm unable to open the forms in 2 separate instances, I open both PDFs in same instance and pull one of the tabs to another monitor. 2a. Each time I click on the properties menu item, the dialog box is shared by… more
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7. PDFMOutlookCore.dll bug

   1. PDFMOutlookCore.dll bug

   2. Since last out of cycle update on 2020-12-07 (also timestamp of the PDFMOutlookCore.dll the PDFMaker Add-in in Outlook works only shortly after Reboot for a few PDFs and then stops working, it then creates empty portfolios (see attached test.PDF) or pretents to do something but does not write any data/file to a PDF. PDF-Printing via Adobe-PDF still works from Outlook, but our Users are used to get their Work done exporting E-Mails via PDFMaker Add In.

   3. Environment: Windows Server 2016 Standard as Terminal Server/Remote Desktop Services, MS Office Standard 2019, Adobe Acrobat Standard DC continuous release, all in their latest updatet versions.

   4. Mail-Export via PDFMaker Add-In for Outlook

   5. Shortly after Reboot and a few successful PDF creations via PDFMaker the export stops working without any error message. it pretents, that the PDF/portfolio succeeded and shows up an empty portfolio.pdf, see attached test.pdf.

   1. PDFMOutlookCore.dll bug

   2. Since last out of cycle update on 2020-12-07 (also timestamp of the PDFMOutlookCore.dll the PDFMaker Add-in in Outlook works only shortly after Reboot for a few PDFs and then stops working, it then creates empty portfolios (see attached test.PDF) or pretents to do something but does not write any data/file to a PDF. PDF-Printing via Adobe-PDF still works from Outlook, but our Users are used to get their Work done exporting E-Mails via PDFMaker Add In.

   3. Environment: Windows Server 2016 Standard as Terminal Server/Remote Desktop Services, MS Office Standard 2019, Adobe Acrobat Standard DC continuous release, all in… more

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   1 comment  ·  Creating PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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8. Compatibiliy with Microsoft developer ttools

   Adobe Prepare forms should be able to read the fields created in Microsoft Word using the developer tool for content controls. Currently Adobe prepare form does not recognize the fields from a developed Word document and this prevents creating a fillable form as advertised for the current Adobe Pro DC product.

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9. Compatibiliy with Microsoft developer ttools

   Adobe Prepare forms should be able to read the fields created in Microsoft Word using the developer tool for content controls. Currently Adobe prepare form does not recognize the fields from a developed Word document and this prevents creating a fillable form as advertised for the current Adobe Pro DC product.

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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10. Access to Acrobat DC

    I purchased Adobe DC and was using on Windows machine. Later I switched to MAC. I had trouble getting it to work and from time to time. I went though debugging with you support and for whatever reason it started to work. Now it is not working again, (Requires me to activate or buy). Now I'm being told that Adobe DC is not available for MAC. I really feel ripped off and frustrated. I have to purchase PRO now? Is this really correct. Whey was I not told that earlier. So much wasted time for me. Sorry to vent but you understand that basic software issues is not productive at all. Is there anything I can do to get this to work?

    I purchased Adobe DC and was using on Windows machine. Later I switched to MAC. I had trouble getting it to work and from time to time. I went though debugging with you support and for whatever reason it started to work. Now it is not working again, (Requires me to activate or buy). Now I'm being told that Adobe DC is not available for MAC. I really feel ripped off and frustrated. I have to purchase PRO now? Is this really correct. Whey was I not told that earlier. So much wasted time for me. Sorry to vent but… more

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11. trapping engine

    I can use indesign to trap files automatically, it would be nice to have this feature in acrobat
    asign overprint settings (this is possible)
    save a .ps file
    distille it and get a trapped file

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    0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
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12. hhhmmm, not a fan already

    well, installed it, should never have bought it, ever since install nothing recognizes my printer, so I can't print, scan, nor fax, thanks so much adobe, NOT!, your adobe dc sucks

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13. Adobe Acrobat Pro 2020 Mac installation fails at Mac OS Sierra 10.12.6

    It is not possible to install the new Adobe Acrobat Pro 2020 for mac at Mac OS Sierra Version 10.12.6. on a MacBook Pro from 2017

    What should one do in this situation?
    * Install any possible Mac OS Update? (Hard change just motivated by one failure at Acrobat) at which Mac OS Version does Acrobat Pro secure work?
    * Claim the sold (Not Cheap) Software package and use alternative product for macbook?

    Please help fast because reclamation time is going away.
    Thanks a lot!

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    Resolved  ·  0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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14. cleanng it up

    on the right hand side where it says copy link, share link, report abuse etc. Well if I am sending shared link to clients, I don't them to see that

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15. Acrobat Pro DC crashes daily and require repair installation

    Version 2020.006.20042
    I have to run "Repair Installation" every day in order to use the software. It starts off clean and fast, opening files, displaying, editing, etc. Then, when I try to close even a 1-pg document, it may take a minute to close the doc. About 25% of the time, attempting to close a document greys out the entire window (title bar indicates "Not Responding"), and eventually a window pops up giving me the choice to a) Close the program; b) Wait for the program to respond (see attached).

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16. document cloud enabled without permission

    You scumbags enabled a document cloud link in my installation of Acrobat. STOP FORCING YOUR ****** "FEATURES" ON USERS!!!

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17. The Password enable feature does not function on Adobe Acrobat Pro DC

    The Password enable feature does not function on Adobe Acrobat Pro DC

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    1 comment  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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18. acrobat DC pro doews not seem to understand that computer x and a connection to computer x via remote desktop is the same physical device

    super annoying sign-in bug by adobe I have acrobat DC pro installed on my office PC and my remote PC, 2 sign-ins and activation per license, when I use my remote PC to create a remote desktop link to my office PC acrobat pro DC pops up the stupid-*** activation window asking me to sign out of the PC i need to activate it on... are the Dev programmers really that ******* dense that they can't understand how PC's work? so used to using their millennial phones and **** that they can;t get their heads out of their collective ***** long enough to figure out this is a problem?

    super annoying sign-in bug by adobe I have acrobat DC pro installed on my office PC and my remote PC, 2 sign-ins and activation per license, when I use my remote PC to create a remote desktop link to my office PC acrobat pro DC pops up the stupid-*** activation window asking me to sign out of the PC i need to activate it on... are the Dev programmers really that ******* dense that they can't understand how PC's work? so used to using their millennial phones and **** that they can;t get their heads out of their collective *****… more

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19. Acrobat does not remember the correct last-viewed pages for PDFs at startup

    Windows 10 64-bit, Adobe Acrobat Pro DC 2020.013.20064 (and Acrobat Pro DC 2019; same bug)

    With multiple documents open in tabs, and the settings to ‘Restore last view’ and ‘Open PDFs from last session’, Acrobat is supposed to open the session exactly as it was closed, with the right last page for every document. Instead, on launch the pages for most documents are incorrect and only one document displays the correct page.

    It saves this setting in HKCU\Software\Adobe\Adobe Acrobat\DC\RememberedViews\cNoCategoryFiles which has subkeys for every document, ranging from c1 to cN and their subkey cViewDef\ includes the important value ipageViewPageNum, also values such as ipageViewMaxVisPageNum and ipageViewMinVisPageNum.

    Expected result:

    The values should be set correctly and independently of other documents present in HKCU\Software\Adobe\Adobe Acrobat\DC\RememberedViews\cNoCategoryFiles

    Observed result:

    When closing Acrobat, the values ipageViewMaxVisPageNum and ipageViewMinVisPageNum are set to the correct page, but the value ipageViewPageNum is set wrong, which makes the wrong page display at startup. In fact, that value in question is set arbitrarily to the last actual document you chose to work with. Meaning, if you have 4 documents open, and read the first document only, all 4 will open up to the page of the first document, and each ipageViewPageNum will be identical copies of the value corresponding to that first document.

    Windows 10 64-bit, Adobe Acrobat Pro DC 2020.013.20064 (and Acrobat Pro DC 2019; same bug)

    With multiple documents open in tabs, and the settings to ‘Restore last view’ and ‘Open PDFs from last session’, Acrobat is supposed to open the session exactly as it was closed, with the right last page for every document. Instead, on launch the pages for most documents are incorrect and only one document displays the correct page.

    It saves this setting in HKCU\Software\Adobe\Adobe Acrobat\DC\RememberedViews\cNoCategoryFiles which has subkeys for every document, ranging from c1 to cN and their subkey cViewDef\ includes the important value ipageViewPageNum, also… more

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20. Case # ADB-17311074-R0M2

    Using the chat feature, I was informed that the customer service representative would need to remotely access my computer to fix my issue. He told me I would have to agree to remote connection as well as to have my screen recorded for quality assurance purposes. I informed him that I did not want my screen recorded, to which he told me that was not something that Adobe could support.

    When I opened the remote sharing filed, the user agreement clearly states "We record sessions for quality assurance and training purposes. You may choose to not have your session recorded if you prefer."

    Going back to the customer service representative, I told him again that I did not want my screen recorded, and copied the user agreement which stated that it was my option not to have my screen recorded while he accessed my computer.

    He then proceeded to tell me just to minimize all my files, to which I again stated I didn't want my screen recorded. To this, he stated he would not be able to help me without me agreeing to it.

    Transcripts of this chat are attached. Would like a response as to why user options laid out in the user agreement are not able to be met by Adobe customer service representatives.

    Using the chat feature, I was informed that the customer service representative would need to remotely access my computer to fix my issue. He told me I would have to agree to remote connection as well as to have my screen recorded for quality assurance purposes. I informed him that I did not want my screen recorded, to which he told me that was not something that Adobe could support.

    When I opened the remote sharing filed, the user agreement clearly states "We record sessions for quality assurance and training purposes. You may choose to not have your session recorded… more

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