11831 results found
-
To convert measuere doesn´t work...
Hi, i have Acrobat DC (Pro) and uses the measure-tool a lot, but nowadays it doesnt work to change the scale. If i want to change from 1:100 to for ex 1:50 I change ti in the area where I should change it (by rightclick) AND then it shows that it should measure in 1:50 BUT still it shows the same figures when I measure..... Is it something with the program or with the file I should change???
1 vote -
Faster loading of Signature Image File
It takes to long loading signature image file, after start-up of Acrobat.
It may be the file, which is lightweight, or sync with online account in general at that moment.
4 grey blue squares rotate aout 3-5 sec.
1 voteHi,
Thanks for reporting this issue. We have informed this to our engineering team and will let you know in case of any updates.
Regards,
Sandeep -
HELP ME RESTORE ADOBE WRITER
I had pdf writer installed on my Mac when it died. I tried bringing it to this new machine from my backup disk and it now wants me to buy some adobe cloud. Been on the phone on hold for hours, been on chat for hours, frankly the customer service is horrible or non-existent. Please help men get back up and running.
1 vote -
protecting file not intentionally how to fix it?
I don't know how I have protected the file, was not intentionally. How could I reverse it if I don't know the password? I think cause I fill the form in my computer I should be able to reverse do I? Please I need a help with it. tjhanks
1 vote -
I SPENT TWO DAYS SCANNING TWO VERY LARGE FILES INTO THE COMPUTER, NOW IM GETTNG AN ERROR SAYING THAT THE FILES COULD NOT BE OPENED OR REPAIR
I SCANNED A VERY LARGE AMOUNT OF PAPERWORK APPROXIMATELY 400 PAGES INTO MY COMPUTER YESTERDAY AND TODAY AND NOW I CANNOT OPEN THE ITEMS (2) WARNING SAYS "ERROR CANNOT OPEN FILES DAMAGED AND CANNOT BE REPAIRED" WHAT CAN I DO? IS THERE A WAY I CAN RETRIEVE MY WORK AND POSSIBLE BREAK IT DOWN INTO SMALLER SEGMENTS?
1 voteHi,
We need some information to understand and resolve this issue:
- Acrobat version
- Scanner details
- Scan settings
- Number of pages scan
- Does it happen for small files also or only for these bulk scanned files.Thanks.
-
Neutral Screen Colour so reading is easier on eyes
Ability to change from a bright white screen to a neutral clour so it can be easier on the eyes when readign documents/ ebooks/ etc.
1 voteHello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
Rachit -
Allow selecting sheets I want when combining macro enabled excel sheets
Allow users to select which sheets they need when combining macro enabled excel sheets like it does when combining non macro enabled excel sheets.
1 voteHi,
Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We have logged a feature request for this issue. While we do not have any plans to work on it in immediate future, we’ll have it in our radar and might revisit at an appropriate time in future.
With Best Regards!
-
Partial drop down search giving unexpected results in DC
I have been discussing an issue on this thread in the support forum: https://forums.adobe.com/thread/2445804
I will outline the issue below again, however.
I have a drop down that is being populated dynamically: https://i.imgur.com/QKohGq5.png
Users have the ability to do a partial search of the drop down, to filter down to what they're looking to find: https://i.imgur.com/S0P3T17.png
However, when selecting one of the options from within the remaining options available, the results are not always as intended. In this case, I will search "Adult B" to choose Adult Brass Dragon. When selecting Adult Brass Dragon, the following script is enacted via…
1 vote -
Allow Javascript buttons and menu items to be added in WebView (viewing a pdf from internet explorer)
It would be greatly appreciated if custom buttons or menu items created in JavaScript be allowed to be added to the toolbars in WebView (Internet Explorer). This used to work in Acrobat and Reader in version 7, 8, 9 and X but now doesn't work :(
1 voteHi,
Since we Haven’t Heard back from you for so long, We are closing this issue.
Please feel free to reach out to us for any other concerns if you have,
Thanks
Ayush Jain -
Adobe Acrobat DC Standard randomly crashes
Adobe Acrobat DC Standard randomly crashes when opening pdfs from web page
- Click link to open a pdf using Internet Explorer 11
- Acrobat Crashes with the error below.
- Attempt to click link again and the file opens.
Windows 10 Enterprise 1703
Faulting application name: Acrobat.exe, version: 18.9.20050.57426, time stamp: 0x5a1c7469
Faulting module name: Acrobat.dll, version: 18.9.20050.57426, time stamp: 0x5a1c7441
Exception code: 0xc0000005
Fault offset: 0x0019eebd
Faulting process id: 0x1794
Faulting application start time: 0x01d39ac5dbfefcac
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.dll
Report Id: fd9af4cc-9fc5-43a5-9f2a-209af10313da
Faulting package full name:
Faulting package-relative application ID:1 voteAs confirmed issue has been closed.
-
Create a feature in Acrobat that will allow edits in PDFs made by other applications
Create a feature in Acrobat that will allow edits in PDFs made by other applications (e.g. illustrator).
1 voteHi,
Could you elaborate on the request? -
Combining files
As a new user of Acrobat DC, I combine 2 files and save the portfolio. When I open up my new combined file there is a column panel on the left that shows the 2 documents that I combined. I cannot scroll through my new combined document from page 1 to the end. Rather, I must use arrows to toggle between my 2 documents. What am I missing to see it as one new combined document? Thanks.
1 vote -
my email account is wrong in this how to fix it please
my email account is nit right how can I change it on this
1 vote -
For Vip / Teams it would be helpful to have a Standard DC installer
Instead of having to install pro and having it downgrade when you login with your Standard license. It would make the process much smoother for Corporate end users.
1 vote -
Every time I open a pdf, it saves to the desktop as a new file. I have numerous file of the same thing on my desktop
Every time I open a pdf from an email, it automatically saves it to the desktop. I then have to delete them and it is difficult finding the latest file...that I didn't want to save in the first place. I want to choose when to save a file.
1 voteYou can change folder path via Preferences > Securit y(Enhanced) > Add Folder path.
I hope this works for you
-
Bug: Can not select a color patch to change text color.
While editing text in a .pdf I try to change the texts color by bringing up the color picker. When I try to change the color by clicking on a color patch nothing happens. I end up using the eye dropper to select a new color.
This problem started after I upgraded my computer to the new iMac Pro.
See the attached .png & .jpeg files showing my configuration and the color picker window that I was using.1 voteThanks for reporting the issue.
As a workaround, after clicking on the color patch, you can press enter/return or spacebar to select the color.
Let us know if it helps. -
Adobe Sign no longer remembers emails or offers them in type ahead
Adobe Sign no longer remembers emails or offers them in type ahead. Should link to your contacts.
1 vote -
email is incorrect for sign in
I was attempted to use the feature fill and sign and I put the incorrect email. How do I change?
1 vote -
Bug Error
Hi!
There is a bug on your log-in page.
Here is the video link that recorded it:
https://admin.qa-recorder.com/r/ccbcb5c3-1bd6-413f-8ff9-d4660695e312
Thank you.
1 vote -
Network License Management Tool
Hello Adobe Company,
We've been your customer for 10 years. We have about 400 users that have a lot PDF requirement of use but not frequently. So, we worked with Adobe supporter to deploy Acrobat to our server for user working with PDF in order.
However, Adobe suppoter confirmed that Adobe company hasn't had any solution for license management which control users using license at a point time or kick someone who forget exiting Acrobat after using.
So i hope Adobe company can develop this solution it's very very important with a company has >400 users like us that the…1 vote
- Don't see your idea?