11749 results found

1. Reading Order not showing up

   1. When I open a document the reading order is missing.
   2. One of my clients has sent me a pdf with the reading order attached and the tags assigned, the document has been tagged, it's all good to go. However, when I open the document on my end, all of the reading orders have been removed. I know the reading order has been set, i checked the original document and it was tagged properly, but when she emails it to me the reading order is not showing up on my end.
   3. We both have Windows 10 Os, I am on the latest version of adobe acrobat pro dc, she is on adobe acrobat version 11.0.0. Maybe that has something to do with it, i would hope not, but you never know with computers.
   4. When I receive the document the reading order should still be there.
   5. When I open the document, the reading order is not there.

   1. When I open a document the reading order is missing.
   2. One of my clients has sent me a pdf with the reading order attached and the tags assigned, the document has been tagged, it's all good to go. However, when I open the document on my end, all of the reading orders have been removed. I know the reading order has been set, i checked the original document and it was tagged properly, but when she emails it to me the reading order is not showing up on my end.
   3. We both have Windows 10 Os, I am on the… more
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since I haven’t heard from you I believe the issue is resolved for you.

   Thanks
   Rachit

2. Font default setting ineffective for add text comment

   A couple weeks ago I set my font in preferences/content editing/font options as 10 point Cambria. Every day the first time I type comments on a PDF the font that starts off is 12 point Helvetica. As far as I can tell Acrobat Standard DC makes no use of the information a user puts into preferences/content editing/font options.I don't care that much about whether I am typing in Helvetica versus Cambria but I correct the Acrobat font from 12 point to 10 point every workday. There are some features of your new Acrobat that I like better than the old but on previous editions of Acrobat setting a default font worked; requiring the user to correct the font every day is a bug in Acrobat DC that needs correction.

   A couple weeks ago I set my font in preferences/content editing/font options as 10 point Cambria. Every day the first time I type comments on a PDF the font that starts off is 12 point Helvetica. As far as I can tell Acrobat Standard DC makes no use of the information a user puts into preferences/content editing/font options.I don't care that much about whether I am typing in Helvetica versus Cambria but I correct the Acrobat font from 12 point to 10 point every workday. There are some features of your new Acrobat that I like better than the old… more

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3. Allow users to save documents for E-sign

   As a lawyer, I need to send documents for client's signature using my own email platform. Having the documents sent by adobe is a hassle and creates a privacy issue for us. On top of this, I also send contracts using our invoicing software. Adobe doesn't allow me to download the contract containing the e sign box for the client to sign. I believe that Docusign offers this feature. As such, I am likely going to have to switch to them unless this issue is resolved quickly.

   Pretty confident that this is an issue for others, especially law firms like ours.

   As a lawyer, I need to send documents for client's signature using my own email platform. Having the documents sent by adobe is a hassle and creates a privacy issue for us. On top of this, I also send contracts using our invoicing software. Adobe doesn't allow me to download the contract containing the e sign box for the client to sign. I believe that Docusign offers this feature. As such, I am likely going to have to switch to them unless this issue is resolved quickly.

   Pretty confident that this is an issue for others, especially law firms like… more

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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4. Prepare Form Keeps Crashing

   Prepare Form keeps crashing when I click to open it. Edit is not working either. The program is very slow when opening application/program. The app freezes a lot.

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5. i paid for acrobat standard dc and it doesnt let me create pdf tells me trial expired

   i paid for acrobat standard dc and it doesnt let me create pdf tells me trial expired

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6. Share/Review feature queue

   When routing multiple documents in the share/review feature with multiple people it is somewhat difficult to track the status of all documents that you originated or are reviewing. A single queue to list all documents originated or being reviewed by you that would allow you to designate status: routing, final approval (whatever designation needed). Have the queue shift things to the appropriate status when they are approved. Might even be able to change status in the queue. They can still be available if needed but would not be in the routing/proofing portion of the queue any longer. It would also be great if the documents could be clicked and opened from this location too. All in one location. Tracking files is really difficult to follow as things are now.

   When routing multiple documents in the share/review feature with multiple people it is somewhat difficult to track the status of all documents that you originated or are reviewing. A single queue to list all documents originated or being reviewed by you that would allow you to designate status: routing, final approval (whatever designation needed). Have the queue shift things to the appropriate status when they are approved. Might even be able to change status in the queue. They can still be available if needed but would not be in the routing/proofing portion of the queue any longer. It would also… more

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7. Hire better programmers. Adobe Sign hangs on upload and then crashes constantly.

   Hire programmers that have more than 6 weeks of online training. This program is an embarrassment to a company well-known for weak programming. It is ridiculous that it hangs again and again and says there is no internet connection WHILE I'm connected to this and other sites.

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   1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
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8. Leave panels the way I left them

   I often work with similar types of documents in Acrobat. I need to view comments by color. To do this I need to:

   1. Open the right hand panel.
   2. Click on "Comments"
   3. Click on "Sort By"
   4. Click on "Color"
   5. Click on the Options button ...
   6. Click on "Collapse All."

   I have to do this every single time. Please make it so that tools are left the way to user last used them, as is done in probably all the other Adobe programs.

   This is how Bluebeam Revu functions and it saves so much time. Usually when I need to work with a document that requires that type of workspace, I get to about Step 2, then remember that I save save four clicks but just closing the file and opening it in Revu (which leaves all my panels the way I left them).

   I often work with similar types of documents in Acrobat. I need to view comments by color. To do this I need to:

   1. Open the right hand panel.
   2. Click on "Comments"
   3. Click on "Sort By"
   4. Click on "Color"
   5. Click on the Options button ...
   6. Click on "Collapse All."

   I have to do this every single time. Please make it so that tools are left the way to user last used them, as is done in probably all the other Adobe programs.

   This is how Bluebeam Revu functions and it saves so much time. Usually when I need to work with… more

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9. Comments are slipping when opening a single comment

   If I double-click on a comment it rises in the height (because of the post-button). Sometimes it rises also without double clicking, just on one click! If I click on the next comment the comment before shrinks and the current comment rises. So the complete list AND the current comment slips up. So if I have al list of 1000 comments and copy every comment-text to paste it in InDesign, my eyes and my brain gets tired of the constant comment-slipping. It's also hard to orientate if I switch between InDesign and Acrobat. Especially if the comment panels just shows half of the amount of comments compare to Acrobat X. That means I have to scroll additional much more than before. And after a scroll I have to orientate again.

   Please make the single comment the same size no matter if the comment is closed or opened (to post a comment or copy the comment-text).

   If I double-click on a comment it rises in the height (because of the post-button). Sometimes it rises also without double clicking, just on one click! If I click on the next comment the comment before shrinks and the current comment rises. So the complete list AND the current comment slips up. So if I have al list of 1000 comments and copy every comment-text to paste it in InDesign, my eyes and my brain gets tired of the constant comment-slipping. It's also hard to orientate if I switch between InDesign and Acrobat. Especially if the comment panels just shows… more

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10. More comments at a glance

    I compared Acrobat X with the current version of Acrobat: At X you have 20 comments in the window at glance and in the current version it's just 9 comments! If I have a document with 1000 comments I have to scroll much more than in X and makes my work slower than before.

    Please make more comments visible at a glance again!

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11. error message for non administrative users (msiexec.exe)

    When you start Adobe Acrobat Pro without local adminstrative rights a error message appears.(see attachment)
    We identified the corresponding command line with procmon: "C:\Windows\System32\msiexec.exe" /i {AC76BA86-1033-FFFF-7760-0C0F074E4100} REINSTALLMODE=omus DISABLEFIUCHECK=1 IGNOREAAM=1 REPAIRFROMAPP=1 INSTALLUWPAPP=1 /qn"

    We deployed the "Creative Cloud Client" as a "Self-Serivce-Packages", so licensed Users can install and use adobe products without local administrative rights.

    Could you please check why msiexec.exe is called with every program start? We get a lot of tickets from users complaining about this error message and your support wasnt a help at all.

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12. Scanned files on flash drive opening up blank pages after security code is entered correctly. brother scanner scanned to Imphomius FD

    Scanned files on flash drive opening up blank pages after security code is entered correctly. brother scanner to Imphomius FD then to Adobe on Mac ....but it works correctly on windows.

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    Need Info  ·  1 comment  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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13. Text-to-speech functionality does not work with the Apple OS version of Adobe Acrobat Pro, as in previous versions

    It has been important in my practice to review reports and multitask. The Apple OS version of Adobe Acrobat is not compatible with the system-wide keystroke of option+s, which activates text-to-speech. This essential function works with MS Office 365 and other third-party apps. Secondly, the rate of speech (even after changing the preferences) is too rapid for use. Clearly, the options of reading the whole page or whole document are limitations. I work with patients who have auditory processing problems, and I can imagine that this function makes some document reading inaccessible. The current configuration is probably an upgrade for Windows® users, but inefficient for Apple® users. The current tag routine consumes time and is not efficient as selecting text and listening to the text. Please consider adding an option to disable the Adobe text-to-speech function, similar to Microsoft Office so that one can use the Apple text-to-speech function. Thank you for reading and considering this concern.

    It has been important in my practice to review reports and multitask. The Apple OS version of Adobe Acrobat is not compatible with the system-wide keystroke of option+s, which activates text-to-speech. This essential function works with MS Office 365 and other third-party apps. Secondly, the rate of speech (even after changing the preferences) is too rapid for use. Clearly, the options of reading the whole page or whole document are limitations. I work with patients who have auditory processing problems, and I can imagine that this function makes some document reading inaccessible. The current configuration is probably an upgrade for… more

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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Since I haven’t heard from you, I believe the issue is resolved for you.

    Thanks
    Rachit

14. This is regarding Adobe Digital in order to addd the remarkable e-reader

    The remarkable e-reader https://remarkable.com/?gclid=EAIaIQobChMI0-HrwObP4wIVy-F3Ch22lQW4EAAYASAAEgJKCPD_BwE

    Is still not able to connect to adobe digital for online libraries please add it!!

    1 vote

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15. in Fill and sign - we need atleast 5-6 signatures ; currently we have only 2 options - we can insert only 2 signatures , need to have more
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16. Formatting Issues when Editing

    In the past few weeks, I have had issues editing PDF's. Now, this is something I do regularly but this issue has just started to happen.
    I get multiple editing boxes overlaying each other and images, If i am editing text the text box may be overlapped with other text box/es.
    They are sorted of layered but only part of each box is editable, therefore I really cant edit anything withour mucking up the formatting of the whole document. These docs are produced by me and saved as PDF's but when I need to edit to update etc it is a nightmare and virtually impossible. Any ideas??

    In the past few weeks, I have had issues editing PDF's. Now, this is something I do regularly but this issue has just started to happen.
    I get multiple editing boxes overlaying each other and images, If i am editing text the text box may be overlapped with other text box/es.
    They are sorted of layered but only part of each box is editable, therefore I really cant edit anything withour mucking up the formatting of the whole document. These docs are produced by me and saved as PDF's but when I need to edit to update etc it is… more

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17. custom stamps

    When attempting to rotate a custom stamp, the stamp does not rotate but it gets smaller.

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18. Keyboard shortcut for "Go to next sticky note"

    We need a keyboard shortcut for "go to the next sticky note." This would prevent my having to scroll through the comments pane if I have a lot of callouts and text boxes (in addition to sticky notes).

    Sorting the comments doesn't work; I need to be able to see the text boxes and callouts as I'm reviewing the sticky notes.

    3 votes

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19. characters counting

    a really fantastic soft just like acrobat pro needs may be of a really important and simple feature as characters counting.I need it so much

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20. Infopanel or Window in Acrobat

    I´m getting a lot of PDFs and often i have to figure out the how big the pictures or forms are in these PDFs. And no - they dont have any Metadata in.
    So my simple wish is to have a info window just like in Photoshop or InDesign where you can simply see the dimensions of picture or a frame.

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