598 results found
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Comment list takes too long to load
Getting comment list to show in Acrobat DC takes way too much time. It's a drag. At least on Mac OS.
165 votesHi All,
We have provided a registry protected fix, some users confirmed that this worked for them.
Could you please try this at your end as well and let us know your feedback?
Kindly make sure you are on the latest DC build(20.012.20043) and then follow the steps from the attached word file: “Steps.docx”.Regards,
Arvind -
Make Accessible PDF's accessible.
The process to make a PDF accessible is overly complicated and buggy. Usually while doing this, something will go wrong and the only way to fix it is to close the document, open it again, do the same process and hope it works. This process should be as simplistic as possible so everything can be accessible.
45 votesHi Joel,
We are always working to make it a better of experience for our accessibility customers.
We’ll be adding the support of Undo/Redo in order panels and Reading Order Tool in our coming releases.
Can you please tell me why you need the Tags Panel and Reading Order to be merged.Thanks
Rachit. -
More user friendly arrangement of Quick Tools area
I have just installed the latest "Acrobat Standard DC", and I'm disappointed to find that still the way in which you have to personalise the "Quick Tools" area is not user friendly.
Apart from having a mandatory set of icons on the left (I can't see an easy way of removing them), the way you have to add / remove icons is annoying - right-clicking on the quick tools bar then selecting or deselecting an item to have the menu disappear so you have to right-click and find the item again and again...! Then not being able to change the…41 votes -
Highlighting / Marking Text
Please create an option in Acrobat DC Pro for highlighting and/or marking text without also automatically creating a pop up comment.
34 votesPlease let us know if the issue is resolved.
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Can't save a simple change without having to 'save as' and rename the document
If you go into a saved document and change something you cannot save it you have to save it as a completely separate document. i.e. I edit one line to be italicized and hit save and I get a pop up error that states, "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.
1) I am the only user
2) I created the .pdf document yesterday and did NOT make it read-only.33 votes -
I HATE the interface - I hate it I hate it I hate it!
The GIANT icons! The in-app sending that doesn't work! The childishness of the design and interface! The distance from the powerful controls that I have come to use and count on from decades of using Acrobat pro and seeing it grow in capacity and power.
Every
Single
Time
I open this, save a document, send a document, reset the screen again to show thumbnails, I curse you all.
How can it be both harder to use and more childish?32 votesHi,
Apologies for the inconvenience caused !
Could you please let me know the exact issue you are facing so that I can suggest a workaround.
Thanks & Regards,
Sahil -
Zoom Tools
Where did the zoom tools go? They used to be visible in the main tool bar... I mean, I get there are other ways to zoom in and out of my pdf, but why remove such a common functionality? Please bring them back.
29 votesHi,
Thanks for Reaching out to us for your concerns.
We have not removed the zoom tools from the main toolbar and those are already there.I assume you might have undocked the Toolbar so you may be getting a black floating window over the document area which would be having the zoom tools.
I would request you to kindly Dock it back to the Main toolbar by clicking the rightmost icon from that floating window.
Also, if this is not the case i would request you to kindly do a right click on your main toolbar and select “Reset Toolbar” from the context menu. (This way your main toolbar will get back to the default state which would anyways be having the Zoom tools.
Let me know if this fixes your concern
Thanks
Ayush Jain -
Acrobat icon in Windows 10 menu
I have already reported the fact that, when installing or updating Adobe Acrobat (which happens rather often), the program icon in the Windows menu is incorrect. I know how to bypass the problem by creating manually the good icon, but each time Acrobat is updated, this bad icon reappears (see screenshot).
This is a VERY long lasting bug. So please, fix it!!!
Thank you
28 votesHi,
Could you please try the following steps and let us know if the issue is resolved:
• Delete Adobe Acrobat icon from the Start Menu, the desktop and from the taskbar.
• Go to C: > ProgramData > Microsoft > Windows > Start Menu > Programs and you’ll find the " Adobe Acrobat DC " with the wrong icon. The that looks like a shortcut. Delete it and close the window.
• Go to C: > Program Files (x86) > Adobe > Acrobat DC > Acrobat and find Acrobat.exe
• Right click on Acrobat.exe > Send to > Desktop
• Right click again on Acrobat.exe > Pin to Start Menu… and close the window
• Right click on Acrobat.exe – shortcut (that you just created on your desktop) > Copy
• Go back to: C: > ProgramData > Microsoft > Windows > Start Menu > Programs… and Paste the… -
Stop asking me to sign in every time I open a document
Please stop asking me to sign in every time I open a PDF document. The pop up screen is very annoying
28 votesHi All,
We are sorry for the inconvenience caused to you. Requesting you to please provide the below details :
1. Do you see the sign in dialog with any PDF file or with specific PDF file?
2. Can you please share a snapshot of the sign in dialog being displayed to you?Regards,
Sandeep -
Extract Pages - WITHOUT thumbnail view!
Trying to select which pages to extract by clicking on thumbnails is next to impossible. Whoever thought of this system has never tried to extract multiple non-consecutive pages from a large document - they all look the same when shrunk to 1 inch tall. Can we just extract by highlighting bookmarks?
28 votesHi
Please let us know if information shared by Leonard helped in resolving your concern.
Thanks
Vivek -
Newly Installed Acrobat Pro DC Keeps Closing After 10-20 Sec Without Error Message
I just installed Acrobat Pro DC and the it keeps shutting down after running only 10-20 seconds. I can occasionally open a file quickly enough, but after opening file, Pro DC then shuts down. Went through Adobe troubleshooting (checked updates, Distiller, repair installation), but problem persists. Note that I did NOT set Pro DC as my default program for PDF files. My original Acrobat Pro XI is running fine.
27 votes -
BUG Drag and Drop Not Working in PAGE THUMBNAILS
Drag and Drop has stopped working in Page thumbnail.
Cannot rearrange pages in page thumbnail.
Cannot drag pages from other pdf's that are also open.
**This is not resolved by the FIT view function.
*This is not resolved by the PDF/a option.
**This is new as of last week.26 votesHi,
Thanks for reaching out to us for your concerns.
Can you please let me know the exact version number of Adobe Acrobat DC that your are working on ?
I Tried this at my end and Drag drop in Page Thumbnails panel in a pdf / across pdfs is working fine for me.
Also i would request you to kindly share with me a screen recording video of the steps that you are trying to do here ?
You can send me that at ajain@adobe.com
Thanks
Ayush Jain -
Bug with home screen
Unchecked checkbox "Show home screen when all documents are closed" does not work. The home screen still opens.
24 votesYes, its the latest.
Can you please check this once again on your Mac and see if it works ?-Ayush
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Bug: Reader DC 20.006.20034 Still Holds Lock On Files After Closing File Tabs
Using Windows 10 Home Version 1909 OS Build 18363.657, when I have a PDF file or multiple PDF files open in Reader DC, and when I close the tab of a file and then try to do something with that file in Windows Explorer, such as rename or delete or move or change it any way, I cannot do so because Windows 10 thinks there is still a lock on the file and throws a pop-up dialog that says to "Close the file and try again." The only way I can get the lock released is by closing Reader DC…
22 votesHi,
Sorry for the issue that you are facing here.
Do you have Windows Explorer Preview turned on in your explorer window ? If yes, can you please try after switching the windows explorer off and see if that works fine ?
Also Try to close the explorer window and then try and then try to do any operation on that file in a different exporer window
Let me know further.Thanks
Ayush Jain -
Acrobat DC crashes hourly Running Mojave
Adobe Acrobat DC is just an awful counter-productive tool now in Mojave. It crashes hourly (if not more often) just doing normal very simple tasks that I would normally be able to do in previous Mac OS. It doesn't matter if Im just reviewing a pdf made by someone else, creating a PDF from INDD, adding notes to a supplied PDF, etc etc etc ... it just constantly crashes. No warning, no error, just crash... program just quits out. So counter productive now its killing us as a company. PLEASE FIX!!!
22 votesHi,
Can you please update to the latest version of Mojave (10.14.2) and see if issue persists ?
Thanks
ayush Jain -
My Adobe Acrobat Pro DC constantly looses page content on open documents, requiring me to close the document.
pdf documents not opening properly, with blank pages. It is worse if I try and scroll through the article soon after opening it. It will also loose text from the after a time not reading the document. This may be after the computer has been put to 'sleep' for a period (even a few minutes). It reports the error message 'Insufficient data for an image.' The new version is MUCH worse that previous versions. Please sort it out Adobe.
22 votesSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue -
******* pop ups
Why the are you interrupting my workflow with fing pop ups that not only have I NO INTEREST in whatsoever and they've just crashed the fing application. Stop trying to push me in the direction of the cloud - if I wanted to go there I would sort it out myself. And I don't want you 'reaching out' to me. Just turn it off by default.
21 votesHi,
Really sorry for the issue that you are facing here.
Could you please share a snapshot of the popup that you are referring to that you do not wish to see.?You can send it on ajain@adobe.com
Thanks
Ayush Jain -
Acrobat DC keeps crashing. I don't know if the crashes are being reported back to Adobe or not. Hanging/crashing on saveas.
Acrobat DC keeps crashing. I don't know if the crashes are being reported back to Adobe or not. It is Hanging/Crashing on SaveAs and during editing.
18 votesI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also some sample PDFs with which you are facing this issue. -
Eraser
The program needs an eraser (I've been telling Adobe techs this for years) If you need an example, download a trial version of Bluebeam Revu. Take a look at their crop, eraser, cut and flatten tools. You guys need to step up your game!
18 votes -
Printing locally from Adobe Acrobat Pro DC has never worked despite multiple "fixes"
I have CC full suite and from the day I had to install Adobe Acrobat Pro DC I have been unable to print locally from any open PDF. I have tried multiple fixes. I have uninstalled and reinstalled several times. I've updated the printer drivers and had my IT support look at it. And now that this program is embedded in everything, I can't event go back to Acrobat XI. If I'm lucky I can export the PDF as an image or word document and print from there, but if I'm looking at document that's large that is just simply…
17 votesHI Ginger,
Please provide the Acrobat / Reader version installed on your system. Also provide a sample PDF document on which you have observed this issue.
Thanks
Ritesh
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