11472 results found
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When trying to insert a signature using fill & sign, encounter unknown error.
Unknown error when trying to insert a signature.
"Operation failed because Adobe Acrobat encountered an unknown error."
I've closed the program and restarted my computer but the error persists.
5 votesHi,
Thanks for reporting the issue to us and sorry for the inconvenience caused to you.
This looks like a PDF specific issue. Can you please try to edit the same PDF file using Edit app. Let us know how it goes.Also it will be great if you can share the PDF file with us.(Mail to sagrover@adobe.com)
Regards,
Sandeep Grover -
files exported to excel showing up weird
When exporting a file to excel, the data is not only merging cells, but the data is coming over looking like jibber jabber (sorry, I don't know how else to put it). You can't see most of the data unless you click on a cell.
2 votes -
Feedback forum HORRIBLY organized!
I want to share feedback on Acrobat DC. (1) The feedback forum won't even load at the bottom of the DC page. So I'm submitting this on the "Windows and Mac" page. (2) I'd like to see if my issue has already been submitted, so I can comment there instead of posting it as a new issue. I can search for issues, but not by version; the search results are for all versions. I've now wasted nearly half an hour just trying to figure out where to post my issue, and whether my issue has already been posted. Ugh.
1 vote -
Change Magnifying Glass icon to represent enlarge/reduce, not Find.
Why is the magnifying glass icon in Acrobat DC not consistent with your other products? Instead of representing 'Find', it should represent 'Zoom'. Very confusing, especially when on deadline.
2 votes -
action list sort alphabetically
In the Action List where your sequences are, I find when you have a lot, there is no way to sort it alphabetically in one go. I am aware you can do this one by one via the manage actions setting, but that is tedious and counter productive, especially when you have a lot like i have, attached. Please can you implement a 'Sort by A-Z', either in the menu bar along the top, within the manager actions settings or next to the name 'ACTION LIST' on the UI, highlighted attached. Hope this gets someones attention. Thanks.
6 votes -
Tell the user they need to SAVE!!
EXAMPLE: I just scanned 19 pages then clicked on TOOLS to use the stamp command. Aggghh I didnt realize that my original scans are now lost forever presumably becuase I didnt save or 'export' the scane? <weep>. Surely you should alert the user that he's not saved his work?
3 votes -
Acrobat crashes on malformed PDF from Apple Preview macOS X 10.14.2: stray /Pg keys in tagged PDF
This bug report was submitted to Apple on 2019-01-17 (Apple bug iD 47350683). As it has masssive impact on user experience in Acrobat (unable to save / save as, regardless whether anything was edited in Acrobat; crashing when opening or having open the Tags panel) I am sharing this here:
Summary:
When saving out a tagged PDF opened in Preview, Preview/Quartz seems to rewrite the whole PDF structure and - while doing so - messes up the data structures below the StructTreeRoot entry in the Catalog dictionary. For leaf objects inside the StructTreeRoot tree structure, a "Pg" entry is required…1 vote -
1 vote
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Grouping and locking objects
Add an ability to group/ungroup objects so they can be selected and manipulated together.
Add an ability to lock/unlock objects and groups so they won't be selected until you command "Unlock all".
Same as in most vector drawing programs since 1990x!!
10 votes -
I had my works all stolen out of Kindle/CreateSpace. I want a .pdf which drops quality with each transfer.
For my final book upload to online distribution sites, I would like a lossy file PDF. That's so that if someone steals my works, with each computer transfer of the file they make, they lose quality. And that means when they print my book, or sell it online, they get a garbage file.
2 votes -
Need Support Bug Report
Adobe keeps crashing, we are running Win 2012 R2 server,, 6 users login via TS. All other users do not have this issue?
Todays Crash::
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 19.10.20069.49826
Application Timestamp: 5c1a8755
Fault Module Name: VCRUNTIME140.dll
Fault Module Version: 14.14.26405.0
Fault Module Timestamp: 5ac5afd6
Exception Code: c0000005
Exception Offset: 0000db13
OS Version: 6.3.9600.2.0.0.16.7
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: 5f25
Additional Information 4: 5f2531ae070278f893fa99352dadd49eYesterday's Crash:
Faulting application name: Acrobat.exe, version: 19.10.20069.49826, time stamp: 0x5c1a8755
Faulting module name: Acrobat.dll, version: 19.10.20069.49826, time stamp: 0x5c1a8746…2 votes -
Filtering comments doesn't work
I realize others have this issue too so I am here hoping the squeaky wheel...
1 vote -
my acrobat pro license is not recognized
i have a legacy device license and all other apps work. Acrobat is the only app that has stopped working and is stuck in trial mode.
1 vote -
Select Multiple E-mail Addresses into ONE E-mail
If a document has multiple contacts listed, and therefore multiple e-mail addresses listed, it would be nice to be able to select more than one address and have it go into the same e-mail. This feature would have to work with common e-mail providers of course. For example, I have Outlook. A PDF has multiple e-mail addresses. I would like to be able to pick and choose who to send an e-mail to, and have it open in one e-mail with my chosen people in the "To." If I click the hyperlink for their address, it opens a new e-mail…
2 votes -
Bug: MS Visual C++ Runtime Error when launching Adobe Acrobat DC
OS: Windows 7 Enterprise ServicePack 1
Acrobat version: Adobe Acrobat Standard DC 2015 release (Classic) | Version 2015.006.30457
Issue Description:
When launching Adobe Acrobat DC, it will pop-up an error right away as the attachment.
Microsoft Visual C++ Runtime Library
Runtme Error!
Program: C:....
R6030 - CRT not initializedTroubleshooting:
I found the error is caused by Microsoft Visual C++ 2013 Redistributable 12.0.40660.0 x64
When it's installed, it will overwrite msvcp120.dll & msvcr120.dll under c:\windows\syswow64Workaround:
overwrite msvcp120.dll & msvcr120.dll under c:\windows\syswow64
with Microsoft Visual C++ 2013 Redistributable 12.00.21005.1 x64Please advise if there's any patch or newer version can…
1 vote -
Unable to get or publish comments to Adobe Shared Review PDF on SharePoint 365
Unable to get or publish comments to Adobe Shared Review PDF on SharePoint 365 with Adobe Acrobat Pro DC.
Details:
I'm using Adobe Acrobat Pro DC 2019.010.20064When I open Shared Review PDFs hosted on SharePoint 365 I see the message:
Could not get new comments. Adobe Acrobat did not get a response from the server.
Adobe Acrobat cannot connect to the Review Server: 13.107.136.9
This appears to be the same error and message other users are reporting since October 2018 when setting up new Shared Review PDFs using SharePoint & Adobe Acrobat DC. Any updates on this would be…
6 votesHi Ryan,
Thanks for reporting the issue and apologies for the inconvenience caused.
We have been working on this and let you know once we plan to deliver the fix.Regards,
Arvind -
Reading Order Tool and Highlighting Content is Inaccessible to Screen Reader Users
Bug: The Reading Order Tool, and / or Highlighting content in a PDF document for tagging is inaccessible.
Steps to reproduce:
1. Using Acrobat Pro DC 2019 under Windows 7 / 8 / 10, open an untagged PDF for which you do not have the source file.
2. Preferably, launch a screen reader such as NVDA (http://www.nvaccess.org) or JAWS 2019 (www.freedomscientific.com)
3. Attempt to begin tagging portions of the document. For most people, this is done using the reading order tool found in the accessibility tools.
4. Once in the reading order tool, attempt to select…1 vote -
BUG: Your text box text formating tool covers up document. Please move it OUT OF THE WINDOW. You keep reducing Acrobat's functionality.
Please stop floating menus over document content. This covers up important information. Your most recent flop: When adding a text box, the font menu covers up the same box and one cannot edit it. Stop this nonsense. Acrobat keeps deteriorating with each "upgrade" since 2005. If you attend a entry level web programming class at a good university, you can learn how to design efficient user interfaces. Tell that your incopmetent manager.
2 votes -
Auto Tag a Single Page
Acrobat's new Autotag utility re-tags the entire document.
Sometimes most of the PDF is fine and I just need to correct one page or a portion of content that I've selected.
But we can't do that: right now, it's all or nothing.
Give us the option to autotag the entire document, a single page, or the content we have selected with our cursor. Keep the other tags that are already in the PDF.
9 votesHi,
I believe the suggestion given by Chris will fulfil the requirement.
Further, we have it in our radar and will implement it in the future.Thanks
Rachit -
Keyboard Shortcut for "Find Tag"
Need a keyboard shortcut when working in the Tags Panel to Find Tag From Selection.
This utility is used a bazillion times a day by those who must make accessible PDFs.
2 votesThanks for raising the issue. Please check our new features in the latest updates.
Thanks
Rachit
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